Improving the customer experience through the employee experience, the art of storytelling and a $20 marketing plan are among our latest recommendations.

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This is the third time in as many years a Cutting Edge entry has received the top honors in the competition.

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The launch of a permanent collection with the iconic retailer follows a temporary collaboration earlier this year.

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Operating for now in a temporary facility in Odessa, Delaware, the school will teach watchmaking skills to disabled veterans.

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Ian Harebottle, who resigned following the company’s takeover, will be succeeded by Gemfields executive board member Sean Gilbertson.

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Global demand also was up on the back of a 41 percent increase in India.

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As the green gem hits a milestone, Senior Editor Brecken Branstrator talks to the son of the late geologist Campbell Bridges about the latest developments in Kenya.

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For Kansas City-based Tivol, the opportunities lie in the areas others see as obstacles.

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Ylang 23 and TrendSeeder’s competition for emerging jewelry designers is in New York this month for its third iteration.

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The jewelry designer, a recent WJA Awards for Excellence winner, has gone on all in on wedding jewelry.

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Gilbert Displays’ updated logo and new name--now just Gilbert--is designed to reflect how its business services have expanded.  

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Reed Krakoff’s first ad campaign for the brand celebrates individuality and self-expression.

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As it streamlines operations, the retailer also will evaluate its Last Call off-price division.

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John Hardy’s former creative director plans to build three tiers of product for the brand and boost distribution in the U.S.

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Featuring 55 pieces, it is the largest private collection of jewelry from the renowned designer ever to appear at auction, Bonhams said.

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Alexandra Mor hopes to help promote the seeds as a luxury material and an alternative to elephant ivory.

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Kim Kowalski was part of the 82nd Airborne Division of the U.S. Army and is now developing her own jewelry business.

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The jeweler joins the likes of Carelle and Gumuchian  under the initiative.

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Amanda Tropila and Deanna Russo Clark join the communications, marketing and public relations agency as it expands its services.

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Even as fewer industry businesses are discontinued, new openings also have slowed down, the most recent data from the Jewelers Board of Trade shows.

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The discovery of a 75-carat rough at Aikhal was followed closely by the recovery of a 110-carat stone at Mirny.

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A 51-year-old man allegedly created fake invoices for his wholesale jewelry distribution business to defraud a debtor finance company of more than $3.6 million.

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Jennifer De Winter, who has been with the jeweler since March 2015, has decided to “explore new personal and professional interests.”

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The company intends to take the colored gemstone miner private.

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Entries for the International Pearl Design Competition will be accepted through Sept. 21.

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