Hampton discussed how Helzberg is improving the customer experience and why it was inspired by the company formerly known as Dunkin’ Donuts.
DPA Launches Free Online Diamond Learning Program
The hour-long program, “Behind the Brilliance of Diamonds,” is designed to help U.S. retailers.
New York—The Diamond Producers Association has launched a diamond e-learning program for U.S. retailers.
“Behind the Brilliance of Diamonds” is an hour-long program, split into three information modules, offering educational material and quizzes designed to go beyond the 4Cs of diamonds.
The training program is free to use.
The DPA is offering rewards for retail sales associates who complete it; for each module completed, points are awarded that can be redeemed for a gift card worth up to $25 to one of several retailers.
Sales associates who complete the program also will be entered to win a grand prize for an all-expenses-paid trip for two to New York City, valued at $4,000.
The trip will offer exclusive behind-the-scenes access to the New York diamond industry, the DPA said, including a personal tour of a diamond cutting facility.
The drawing for the trip will take place in the fall.
“The Diamond Producers Association’s e-learning program, ‘Behind the Brilliance of Diamonds,’ offers a clear and concise, open platform for the industry,” said Grant Mobley, DPA’s Trade Relations Lead.
“Whether you have been working with diamonds for one day or 20 years, the program relates compelling stories about the history of natural diamonds, easy-to-digest and well-researched facts, and memorable details about the important benefits that the natural diamond industry makes to the world.”
To access the diamond e-learning platform, visit DiamondProducers.com. For more information or assistance, watch the DPA’s brief video hosted online.
The Latest
The group will host several curated events and an exhibition of designer jewelry made with Peruvian gold traceable to the miners’ names.
The collection honors the 50th anniversary of Dolly Parton’s “Love is Like a Butterfly” song, which shares a birth year with Kendra Scott.
From protecting customer data to safeguarding inventory records, it's crucial to learn how to tackle cybersecurity challenges.
This year’s theme asks designers to take inspiration from classic fairy tales.
Senior Editor Lenore Fedow makes the case for why more jewelers should be appealing to nerds at the annual event.
The latest “Raiz’in” drop showcases a newly designed “Scapular” necklace and donates a portion of the proceeds to Make-A-Wish France.
This fall, sharpen your skills in jewelry grading, quality control and diamond assessment.
No. 1 out of 100, the timepiece was created to mark Citizen’s 100th anniversary and will be auctioned off at Sotheby’s next month.
On the latest episode of “My Next Question,” two experts share best practices for store security during the holidays and year-round.
Sotheby’s sold the necklace, which potentially has ties to Marie-Antoinette, for $4.8 million to a woman bidding via phone.
Instead of its usual elaborate display, the store will illuminate its façade and frame the windows to highlight its flagship’s architecture.
The new Grand Seiko boutique is located in Honolulu’s Waikiki neighborhood.
Eleven spots are available for travelers to visit Northern Tanzania and Southern Kenya from July 25 to Aug. 4.
The emerald brooch-turned-pendant returned to auction after 55 years, setting a world record for most expensive emerald sold at auction.
Phillips also sold a 1.21-carat fancy red diamond dubbed the “Red Miracle” for more than $1 million at its jewelry auction in Geneva.
From Swarovski to Tiffany & Co., jewelry retailers are enlisting celebrities to highlight their holiday offerings.
The 2024-2025 book introduces hundreds of new designs.
Richemont’s jewelry sales ticked up 2 percent in the first half of the year, while watch sales plummeted 17 percent.
The “Mikimoto Chrome Hearts” jewelry brings pearls from Mikimoto together with distinctive motifs from Chrome Hearts.
These earrings use flat-backed white quartz to create a window onto an antique ribbon embroidered with a floral design.
This year’s AGTA Spectrum & Cutting Edge Awards included a new category for engagement rings and a new award highlighting female designers.
Plus, CEO Beth Gerstein shares her insight on the holiday season and the possibility of new tariffs.
The month’s birthstones, citrine and blue topaz, reflect the changing colors of the season.
The “Carey Lowell x Sidney Garber” collection stems from the friendship between the jewelry designer and ceramicist.
The two ads highlight diamond engagement rings and diamond studs with a straightforward approach.