CrimeDec 15, 2025
Men Receive Life Sentences in Home Invasion Murder of Jeweler Carlos Jose Hernandez and Joshua Zuazo were sentenced to life without the possibility of parole in the 2024 murder of Hussein “Sam” Murray.
SurveysAug 02, 2018
Report: US Retailers Are Top Targets for Data Breaches
According to the 2018 Thales Data Threat Report, U.S. retailers experienced twice as many IT security breaches than other retailers worldwide last year.
New York—A new report says that retailers in the United States are experiencing the most IT security breaches worldwide.
The retail edition of the 2018 Thales Data Threat Report based its findings on input from 100 senior retail IT security managers in the U.S. and 96 IT security managers from retailers in other countries to establish the state of IT security today.
It found that despite an increase in IT security spending—84 percent of U.S. retailers polled plan on upping their budgets this year, compared to 77 percent last year and 67 percent of international retailers this year—cyber-attackers are by and large staying one step ahead of companies.
Fifty percent of U.S. retailers surveyed said they experienced IT security breaches last year alone, compared to 19 percent in the 2017 report. Only 27 percent of global retailers, meanwhile, said they experienced a breach last year.
RELATED CONTENT: Saks, Lord & Taylor the Latest Hit by HackersSeventy-five percent of the respondents in the U.S. said they’ve experienced at least one breach, while 60 percent of global retailers said the same.
The retail industry, which is becoming increasingly digital, is a target for cyber attackers due to its high volume of credit card transactions. In fact, Thales says that overall, it’s the second most breached industry in the United States behind the federal government.
The results of the Thales study on IT security in retail mirror what the Jewelers Security Alliance found in its 2017 crime report. The JSA saw such a large uptick in cybercrime last year that for the first time ever, it broke the losses out separately.
The average dollar loss from cybercrime in the jewelry industry was $1.2 million last year, with JSA President John J. Kennedy calling it a “dangerous and growing crime trend.”
A Bad Investment
Despite the uptick in IT security budgets, the Thales report concluded that retailers are putting their money in places that even they recognize to be ineffective. what they themselves deem the most ineffective places.
Of available tools to battle security breaches, 91 percent of U.S. retailers said analysis and correlation tools are the most effective and 90 percent said data-in-motion— providing security for an e-mail in transit while it’s being sent, for example—is the second most effective weapon.
However, they indicated that their highest spending increases would go to endpoint/mobile defenses (77 percent), even though
they ranked this as the least effective security method. Only 57 percent of retailers plan to increase the budget for data-at rest (stored data) defense, and only 62 percent for data-in-motion defenses, despite these being more effective.
Where the Money Should Go
Thales asserts that tools like discovery/classification and encryption or tokenization are key to protecting against IT security breaches today.
Only 26 percent of U.S. retailers polled said they are implementing encryption in the cloud, compared with 30 percent of global retailers.
Fifty-two percent of U.S. respondents cited a lack of perceived need as the top reason for not devoting more resources to tools like encryption and tokenization, while 47 percent also cited impact on business performance and 46 percent were put off by its complexity.
In a past interview with National Jeweler, Kennedy offered a list of cybersecurity recommendations for jewelers specifically, some of which might involve hiring an IT firm.
They include: proper firewalls, up-to-date anti-virus software, the avoidance of “risky” internet sites and the training of staff on the types of mistakes that often let in hackers.
Staff need to be told, or reminded, not to open or click into unknown or suspicious emails, and to look carefully at emails from known parties for misspellings and other anomalies as emails addressed can be spoofed.
Thales said that retailers should “re-prioritize” their IT security toolsets, focusing on ones that offer service-based deployments, platforms and automation to reduce complexity while adding protection.
It also recommended that retailers go beyond national and international compliance measures and employ security tools like encryption and tokenization. Encryption needs to be applied to all platforms, not just desktop and laptop computers.
Specifically, Thales recommends encrypting the cloud, big data, data located within containers and IoT (interconnected devices with IP addresses).
It’s likely that compliance guidelines will one day mandate these practices, the report said, so retailers can benefit from getting a head start on them, hopefully avoiding data breaches in the process.
RELATED CONTENT: JSA: Smash-and-Grab Robberies, Cybercrime Up in 2017“Traditional endpoint and network security are no longer sufficient, particularly for heavy adopters of public cloud resources such as the U.S. retail sector,” the report said, especially with the expanding use of external cloud services like SaaS (software as a service), PaaS (platform as a service) and IaaS (infrastructure as a service).
Where the Money Should Go
Thales asserts that tools like discovery/classification and encryption or tokenization are key to protecting against IT security breaches today.
Only 26 percent of U.S. retailers polled said they are implementing encryption in the cloud, compared with 30 percent of global retailers.
Fifty-two percent of U.S. respondents cited a lack of perceived need as the top reason for not devoting more resources to tools like encryption and tokenization, while 47 percent also cited impact on business performance and 46 percent were put off by its complexity.
In a past interview with National Jeweler, Kennedy offered a list of cybersecurity recommendations for jewelers specifically, some of which might involve hiring an IT firm.
They include: proper firewalls, up-to-date anti-virus software, the avoidance of “risky” internet sites and the training of staff on the types of mistakes that often let in hackers.
Staff need to be told, or reminded, not to open or click into unknown or suspicious emails, and to look carefully at emails from known parties for misspellings and other anomalies as emails addressed can be spoofed.
Thales said that retailers should “re-prioritize” their IT security toolsets, focusing on ones that offer service-based deployments, platforms and automation to reduce complexity while adding protection.
It also recommended that retailers go beyond national and international compliance measures and employ security tools like encryption and tokenization. Encryption needs to be applied to all platforms, not just desktop and laptop computers.
Specifically, Thales recommends encrypting the cloud, big data, data located within containers and IoT (interconnected devices with IP addresses).
It’s likely that compliance guidelines will one day mandate these practices, the report said, so retailers can benefit from getting a head start on them, hopefully avoiding data breaches in the process.
More on Surveys
The Latest
Policies & IssuesDec 15, 2025
Sara Yood Named Co-Chair of RJC Standards CommitteeYood will serve alongside Eduard Stefanescu, the sustainability manager for C.Hafner, a precious metals refiner in Germany.
IndependentsDec 15, 2025
M.S. Rau to Open Store in AspenThe New Orleans jeweler is also hosting pop-up jewelry boutiques in New York City and Dallas.
Brought to you by
Impacting Tomorrow TodayHow Jewelers of America’s 20 Under 40 are leading to ensure a brighter future for the jewelry industry.
AuctionsDec 12, 2025
13.54-Carat Paraíba Tourmaline Sets Records at Christie’sSet in a Tiffany & Co. necklace, it sold for $4.2 million, the highest price and price per carat paid for a Paraíba tourmaline at auction.
Weekly QuizDec 11, 2025
This Week’s QuizTest your jewelry news knowledge by answering these questions.
MajorsDec 12, 2025
David Webb Reveals Ice-Cold Holiday Window DisplayThe jeweler’s “Deep Freeze” display showcases its iconic jewelry designs frozen in a vintage icebox.
CollectionsDec 12, 2025
Piece of the Week: Oscar Heyman’s Sphene RingTake luxury gifting to new heights this holiday season with the jeweler’s showstopping 12-carat sphene ring.
Brought to you by
Roseco Releases New Full-Line CatalogRoseco’s 704-page catalog showcases new lab-grown diamonds, findings, tools & more—available in print or interactive digital editions.
Events & AwardsDec 12, 2025
IGI Jewelry Design Contest Now Accepting SubmissionsThis year's theme is “Unveiling the Depths of the Ocean.”
TrendsDec 11, 2025
Pinterest 2026 Trend Report: Brooches, Bold Gold, Cool BlueIn its annual report, Pinterest noted an increase in searches for brooches, heirloom jewelry, and ‘80s luxury.
GradingDec 11, 2025
GIA to Offer Origin Determination for 3 More GemstonesStarting Jan. 1, customers can request the service for opal, peridot, and demantoid garnet.
IndependentsDec 11, 2025
Look Inside Day’s Jewelers’ Ninth StoreThe 111-year-old retailer celebrated the opening of its new location in Salem, New Hampshire, which is its third store in the state.
MajorsDec 11, 2025
Americas Gold Releases New Gold Chain CatalogThe new catalog features its most popular chains as well as new styles.
AuctionsDec 10, 2025
Francis Ford Coppola’s Watch Sells for $10.8MThe filmmaker’s personal F.P. Journe “FFC” prototype was the star of Phillips’ recent record-setting watch auction in New York.
WatchesDec 10, 2025
There’s A New Rolex Boutique in MiamiThe new location in the Design District pays homage to Miami’s Art Deco heritage and its connection to the ocean.
SourcingDec 10, 2025
NAJA Announces Details for 2026 ‘Ace It’ Winter Conference“Longtime favorite” presenters, as well as first-time speakers, will lead talks and workshops at the annual event in Tucson next year.
Events & AwardsDec 10, 2025
MJSA Names 2025 Responsible Design Challenge WinnerSilas Smith of Meridian Metalworks won the challenge with his pendant that blends Australian and American landscapes.
AuctionsDec 09, 2025
‘Desert Rose’ Diamond Sells for $8.8M in Abu DhabiThe sale of the 31.68-carat, sunset-hued stone was part of Sotheby’s first series of events and auctions in Abu Dhabi.
ColumnistsDec 09, 2025
Holiday Sales Happen in December, Most Decisions Don’tMost customers who walk into your store this month have made up their minds. Your job is to validate their choice, Emmanuel Raheb writes.
TrendsDec 09, 2025
‘Once Upon a Time,’ Guzema Debuted Its Holiday CollectionThe collection features characters and motifs from Ukrainian folklore, including an enchanted mirror and a magic egg.
TechnologyDec 09, 2025
Gemvision Releases Updated MatrixGoldMatrixGold 3.11, the newest version of the jewelry design program, offers more flexibility, precision, and creative control.
Events & AwardsDec 09, 2025
MJSA Showcase Pavilion Returning to JA New York The pavilion will be part of the 2026 JA New York Spring show, scheduled for March 15 to 17.
MajorsDec 08, 2025
Juell Kadet, a ‘Lifelong Pillar’ of Rogers & Hollands, Dies at 96Kadet, a 1994 National Jeweler Retailer Hall of Fame inductee, helped grow the family-owned retailer in the Chicago area and beyond.
TechnologyDec 08, 2025
You’ve Heard of Smart Watches and Rings; Meet Smart EarringsBilled as the world’s smallest wearable, Lumia Health’s new smart earrings have a health tracker subtly embedded in the back.
TrendsDec 08, 2025
Amanda’s Style File: Celebrating December’s BirthstonesDon’t let those with December birthdays feel blue. Help them celebrate their month with blue zircon, turquoise, and tanzanite.
CollectionsDec 05, 2025
Piece of the Week: Robinson Pelham’s ‘Tsar Star’ EarringsThe new pink sapphire version of the piece dances with its wearer in the brand’s “Icons After Dark” holiday campaign.
TrendsDec 05, 2025
Pantone’s Color of the Year for 2026 Is … WhiteA choice that’s generated a lot of commentary, Pantone says “Cloud Dancer” marks a fresh start and encourages relaxation and creativity.
