Technology

GemFind Partners with Messaging Platform Podium

TechnologyJun 21, 2021

GemFind Partners with Messaging Platform Podium

The new partnership lets jewelry retailers connect with customers via chat.

20210621_GemFind and Podium logo.jpg
Digital marketing platform GemFind is teaming up with messaging platform Podium to bring more features to its network of jewelry retailers.
New York—GemFind, a digital marketing platform for jewelers, has teamed up with messaging platform Podium.
 
The new partnership will allow Gemfind to help its retailers connect with customers via online chat and text messages.
 
Podium’s service lets customers type questions or reviews into a message box and send it to the business.
 
It also offers interactive messaging tools, like payment collection and lead capturing.
 
Retailers will also be able to gather reviews for SEO and reputation management.

 Related stories will be right here … 

Podium said it has a customer base of more than 90,000 businesses and has interacted with one in three cell phones in the United States, reaching more than 50 million consumers.
 
Brad Jenson, executive vice president of business development at Podium, said in a press release: “What impresses me most is GemFind’s commitment to leveraging technology to communicate and ease transactions with their customers. Their approach and strategy to provide customers with the best service possible helps businesses around the country continue to grow and succeed.”
 
Working with retail and wholesale jewelers, GemFind offers business services like lead generation, localization, and geofencing, a type of location-based marketing.
 
“GemFind has been helping the jewelry industry for over 20 years with digital marketing utilizing the latest technologies and this partnership with Podium allows GemFind clients to utilize the most cost-effective and modern way to generate sales and leads for their stores,” said CEO Alex Fetanat.
 
For more information about GemFind, visit the company’s website.
Lenore Fedowis the senior editor, news at National Jeweler, covering the retail beat and the business side of jewelry.

The Latest

Stock image of a gavel
CrimeDec 11, 2024
Former Tiffany & Co. Factory Supervisor Sentenced for Stealing Precious Metals

A federal judge gave Benjamin Preacher 59 days in jail, plus 10 months of home confinement and two years of supervised release.

Grader looking into microscope at IGI lab
GradingDec 11, 2024
IGI Set to Go Public Next Week

In a CNBC interview, CEO Tehmasp Printer discussed the IPO in India and what declining lab-grown diamond prices mean for the company.

Heuer Monaco Ref. 1133B
AuctionsDec 11, 2024
Sotheby’s Important Watches Sale Fetches $16.6M

The offering included vintage Rolexes, timepieces worn in “Titanic,” Steve McQueen's watch, and a special Citizen pocket watch.

ja nj btyb.jpg
Brought to you by
Advocacy and Excellence: How Jewelers of America Is Committed to Elevating Our Industry

For over a century, Jewelers of America has been the voice of the industry and valuable resource to jewelers across the country.

Stephanie Gottlieb, Anna Harman, Stephanie Gottlieb x Studs Collection
CollectionsDec 11, 2024
Stephanie Gottlieb Brings Natural Diamonds to Studs

The 13-piece “Stephanie Gottlieb x Studs” collection is the piercing studio’s first fine jewelry offering to feature the gemstone.

Weekly QuizDec 05, 2024
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Exterior of Sauer’s Madison Avenue Store
IndependentsDec 10, 2024
Sauer Opens First U.S. Store

The Brazilian jewelry brand made a home on New York City’s Madison Avenue with exclusive pieces only available at the location.

Person at keyboard holding credit card
SurveysDec 10, 2024
Jewelry Among Top Sellers on Cyber Monday, Says Adobe

An Adobe Analytics report explored the rise in mobile shopping, the popularity of Buy Now Pay Later options, and peak shopping hours.

undefined.png
Brought to you by
Protecting Your Sparkle: Why Screening Has Become Essential

While no reputable jeweler would knowingly sell lab-grown stones as natural, it's a growing possibility.

American Gem Trade Association and University of Arizona
Events & AwardsDec 10, 2024
AGTA Launches Scholarship for University of Arizona Geosciences Students

The inaugural Dick Greenwood Memorial Scholarship in Gems Science will cover the fall 2025 and spring 2026 semesters.

JA New York Show Entrance
Events & AwardsDec 10, 2024
JA New York To Debut 2 New Pavilions at Spring 2025 Show

A Piazza Italia pavilion will feature Italian designers and manufacturers while “MJSA Showcase” brings over a piece of the MJSA Expo.

Ray Griffiths and Ray Griffiths: The Works
CollectionsDec 09, 2024
Ray Griffiths’ First Coffee Table Book Spans 5 Decades of Design

“Ray Griffiths: The Works” tells the story of the master jeweler’s career, which started with an apprenticeship in Australia at age 15.

Grant Mobley and Thomas Davis
MajorsDec 09, 2024
Thomas Davis, Grant Mobley Join WJA Foundation Board

Davis is the director of business development at Select Jewelry Inc., and Mobley is the jewelry and watch editor at the Natural Diamond Council.

Movado campaign
FinancialsDec 09, 2024
Movado’s Q3 Sales Down 3% Amid ‘Challenging’ Environment

The retailer has been upping its marketing spend to drive revenue growth and brand awareness.

Treiber & Straub store Brookfield, Wisconsin
IndependentsDec 06, 2024
After 44 Years in Business, This Wisconsin Independent Is Closing

Mike Straub and John Treiber opened Treiber & Straub in 1980 with the goal of bringing Milwaukeeans the best jewelry brands.

Pantone Color of the Year Mocha Mousse
TrendsDec 06, 2024
Pantone’s Color of the Year Is a Delicious Mousse

The color for 2025, “Mocha Mousse,” embodies thoughtful indulgences and everyday pleasures.

Cocoerow Fine Jewelry’s Kokoro Ant Pendant
CollectionsDec 06, 2024
Piece of the Week: Cocoerow Fine Jewelry’s ‘Kokoro’ Pendant

The Yoruba word for ant, “Kokoro” embodies the strength of womanhood in ant society while highlighting responsible sourcing.

Roberto Coin jewelry
FinancialsDec 06, 2024
Roberto Coin Acquisition Gives Watches of Switzerland a Boost in H1

The retailer’s jewelry sales doubled, with branded jewelry performing especially well.

Gold rings
FinancialsDec 05, 2024
Signet Jewelers’ Q3 Sales Slide Amid Slow Engagement Ring Sales, Tech Issues

The jewelry retailer addressed the lab-grown diamond “disruption,” the price of gold, and its holiday weekend performance.

Hand holding shopping bags
SurveysDec 05, 2024
Consumer Confidence Rises Again in November

A more positive view of the current labor market boosted the Conference Board’s index last month.

Michael S. Krzemnicki
Events & AwardsDec 05, 2024
Michael S. Krzemnicki to Receive 2024 Bonanno Award

The director of the Swiss Gemmological Institute (SSEF) will be honored for his impact on gemology and dedication to advancing the science.

1.png
Supplier BulletinDec 05, 2024
Join Us For Color's Premier Show: 2025 AGTA GemFair Tucson

Sponsored by 2025 AGTA GemFair Tucson

Gwen Beloti, Lisa Bridge, Eddie Plein, Anna Samsonova
Events & AwardsDec 05, 2024
BIJC Announces 2024 ‘Rock the Jewels’ Awards Winners

At the annual event, in its second year, the organization honored those making remarkable contributions to the jewelry industry.

For Future Reference Vintage turquoise necklace
TrendsDec 05, 2024
Amanda’s Style File: A Blue, Blue, Blue Month

Celebrate December babies with 20 pieces of jewelry featuring this month’s birthstones—turquoise, tanzanite, and zircon.

People outside holding shopping bags
SurveysDec 04, 2024
In-Store Shopping Outpaced Online Over the Holiday Weekend, Says NRF

A total of 126 million consumers shopped in stores over the five-day period, about 5 million more than last year.

Stock photo of diamonds
Lab-GrownDec 04, 2024
GJEPC Says Indian Trade Will Use FTC-Approved Terminology for Lab-Grown Diamonds

The FTC’s Jewelry Guides require “clear and conspicuous” disclosure when advertising lab-grown diamonds.

Grandview Klein Diamond Group Staff
SourcingDec 04, 2024
Designer Saul Fraiman Retires After 55 Years

The fine jewelry designer, who came out of retirement in 2017, is putting down his sketchpad for good.

30.101-carat very light pink diamond
AuctionsDec 04, 2024
30-Carat Pink Diamond Fetches $2.6M at Bonhams

The Type IIa, very light pink colored diamond was the highlight of the recent Hong Kong jewelry auction.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy