WatchesApr 22, 2021
Check Out All Patek Philippe’s 2021 NewnessThe watchmaker showed what’s new in Nautilus, revamped Calatrava models, and a brand-new perpetual calendar.
Mar 19, 2021
Watch: Why Your Website Needs a Chat Feature
Olark CEO Ben Congleton explains how a chat feature can improve the overall customer experience.
As the COVID-19 pandemic accelerates shifts in retail, it’s increasingly important for jewelers to have strong e-commerce capabilities.
A website chat feature can function as a customer touchpoint and provide a user-friendly way to answer customer questions and provide other services.
Associate Editor Lenore Fedow sat down with Olark CEO Ben Congleton to discuss how a website chat feature can improve the overall customer experience.
From how to install it to what it may cost, Congleton shares the ins and outs of adding this feature to a small business’ website.
Watch the full session above.
Join us again for “My Next Question” this coming Wednesday, March 24 at 2 p.m. EDT.
Senior Editor Brecken Branstrator will speak with mineralogist and geologist Çiğdem Lüle about archaeogemology, digging into how the discipline developed, how it’s studied and how it is applied to areas outside of the jewelry trade.
For more information or to register, visit NationalJeweler.com/webinars.
A website chat feature can function as a customer touchpoint and provide a user-friendly way to answer customer questions and provide other services.
Associate Editor Lenore Fedow sat down with Olark CEO Ben Congleton to discuss how a website chat feature can improve the overall customer experience.
From how to install it to what it may cost, Congleton shares the ins and outs of adding this feature to a small business’ website.
Watch the full session above.
Join us again for “My Next Question” this coming Wednesday, March 24 at 2 p.m. EDT.
Senior Editor Brecken Branstrator will speak with mineralogist and geologist Çiğdem Lüle about archaeogemology, digging into how the discipline developed, how it’s studied and how it is applied to areas outside of the jewelry trade.
For more information or to register, visit NationalJeweler.com/webinars.
The Latest
Policies & IssuesApr 22, 2021
US Government Sanctions Burmese State-Owned Pearl Co. Myanmar Pearl Enterprise handles oyster fishing and breeding, as well as the culturing, harvesting, and selling of pearls.
MajorsApr 22, 2021
Tiffany Signs K-Pop Star Rosé as New AmbassadorBlackpink member Rosé will be the face of the 2021 Tiffany HardWear campaign.
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A New Golden AgeGold has had its share of ups and downs over the last 5 decades. Here’s why the metal is having another big comeback.
Events & AwardsApr 22, 2021
BIJC, Ben Bridge Introduce a New Scholarship Named for the late Lonia Tate, the scholarship is for the Graduate Gemology program at GIA, with an internship at the jeweler to follow.
Weekly QuizApr 16, 2021
This Week's QuizTest your knowledge of jewelry news from the week of April 12-16, 2021.
Events & AwardsApr 22, 2021
IEG Pushes Oroarezzo Italian Jewelry Trade Show to 2022It was originally slated for June 12-15 at the Expo Centre in Arezzo, Italy.
SourcingApr 21, 2021
Why Inclusivity Is Important in Diamond Traceability As the importance of mine-to-market grows, some worry about its feasibility for all the diamond industry’s players.
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4 Reasons You Need This Program for Mother’s DayLearn how to increase customer loyalty and revenue by making JM™ Care Plan a cornerstone of your business plan.
CollectionsApr 21, 2021
Alrosa’s ‘Luminous’ Collection Leans Into FluorescenceThe diamond miner and seller is marketing the stones for their glow.
