The jewelry retailer noted resilience among its higher-end customers while demand softened for its lower-priced offerings.
Watch: How It Started/How It’s Going at My Store
Watch National Jeweler reunite with three retailers interviewed at the start of the pandemic to talk about then vs. now and the holiday season ahead.
Last week, she reunited with Wesche Jewelers’ Holly Wesche, Chad Berg, executive vice president of Lee Michaels Fine Jewelry, and Greenberg’s Jewelers CEO Elise Greenberg to talk about how business has been at their store since and to share one-word predictions for holiday 2020.
Topics covered include continuing in-store safety measures, the unexpected-yet-positive changes brought on by the pandemic, and the one thing they can’t wait to bring back once COVID-19 is under control.
Watch the full webinar below.
Please join us again next week as National Jeweler hosts two webinars in anticipation of the holiday season.
On Tuesday, Nov. 17 at 2 p.m. EST, Senior Editor, Gemstones Brecken Branstrator will interview Kate Peterson, president of Performance Concepts, and Kathleen Cutler, CEO of Kathleen Cutler Strategy, about hosting holiday events in this unusual year.
Then, on Thursday, Nov. 19 at 2 p.m. EST, Senior Editor, Fashion Ashley Davis will be virtually sitting down with Krupp Group founder and President Cindy Krupp and IHPR founding partner Jen Lowitz to talk about communicating with customers in times of social upheaval.
Register for one or both on the National Jeweler website.
The Latest

Led by the 6.59-carat sapphire, the sale garnered $9.7 million, a record total for a Heritage jewelry auction.

In his new role, sales specialist Billy Welshoff will focus on the eastern United States.

Gain access to the most exclusive and coveted antique pieces from trusted dealers during Las Vegas Jewelry Week.

José Gaztelu has been promoted to the role, which has been vacant since last year.


It has also opened the application period for the Seymour & Evelyn Holtzman Bench Scholarship through June 30.

The owner of the Ekati mine, which opened in 1998, has filed for insolvency protection amid the significant decline in diamond prices.

Gain access to the most exclusive and coveted antique pieces from trusted dealers during Las Vegas Jewelry Week.

The company announced the change alongside its Q1 results, which showed that the jewelry brand’s year is off to a shaky start.

The retailer will cut 16 percent of its corporate workforce as part of its plan to exit bankruptcy.

Of the many examples used in the filming of “Le Mans,” this one is believed to have spent the most time on Steve McQueen’s wrist.

Megan Piccione dressed Lauren Wasser in layers of diamond jewelry, making her stand out in a crowd that included celebrities like Beyoncé.

Following decades of association leadership, the “semi-retired” colored gemstone expert is turning his focus to gemstone education.

The museum’s new exhibition will feature one of Jesse Owen’s Olympic medals, Yogi Berra’s crown, Super Bowl rings, and more.

The new program provides access to media exposure and editorial opportunities for exhibitors and retailers.

The “Eclipse” jewelry collection captures the fleeting moment where light and shadow align though onyx, diamonds, and freshwater pearls.

Buying discipline at trade shows starts with clarity about your inventory levels, Smith writes.

Lazaro Rodriguez Vega was murdered inside Cash Out Gold and Silver in Fort Pierce. A 20-year-old man has been charged in the case.

A portion of every engagement ring sold in its Austin showroom will support the care and preservation of Austin’s wildflowers and green spaces.

Their partnership combines Gemist’s customization technology with Saban Onyx’s U.S.-based manufacturing capabilities.

Respondents were concerned about the Middle East conflict and how it will impact their finances.

Our Piece of the Week, the “Butterfly” necklace, showcases a 7.02-carat oval diamond set between diamond, platinum, and 18-karat gold wings.

Smith uses a comment he overheard in the grocery store to remind retailers that their job is to inspire buying behavior, not just sell.

“A Girl SMR at Claire’s” celebrates girlhood through the five senses with stacked jewelry, slime toys, scented accessories, and ASMR.

Believed to be one of three made in 1987, the Cartier London Crash was hot at the “Shapes of Cartier” sale at Sotheby’s Hong Kong.

Officials are looking for a group that robbed Marc Robinson Jewelers at an outlet mall in Round Rock, Texas, in broad daylight on April 21.

Sponsored by OROAREZZO International Jewelry Exhibition




















