MajorsJun 16, 2026
5 Things to Know About the 2026 NBA Championship TrophyThe New York Knicks took home the Larry O'Brien Trophy crafted by Tiffany & Co.
EditorsJan 17, 2012
The allure of Anthropologie
I was intrigued to learn that the new CEO of industry stalwart David Yurman Inc., Glen T. Senk, comes to the company from Urban Outfitters Inc., where he is credited with helping to grow the company’s Anthropologie brand from a...
I was intrigued to learn that the new CEO of industry stalwart David Yurman Inc., Glen T. Senk, comes to the company from Urban Outfitters Inc., where he is credited with helping to grow the company’s Anthropologie brand from a single-store prototype into what it is today.
That is: a $1 billion-plus brand with stores all over the country, as well as a few now outside the U.S., and a strong online presence.
According to Yurman, Senk was selected for his “creative vision” as well as his “exceptional record of success in developing and expanding powerful multi-channel, multi-national retail and wholesale brands.”
If Senk had a hand in developing Anthropologie, which I believe offers one of the best retail experiences available today, then it certainly seems he will be an asset to an industry that is in need of a creative spark, both in stores and online.
I don’t shop in many national chain stores. Smaller boutiques like those found around New York’s East Village are more my style. But I do love Anthropologie and will make it a point to go in every time I see one no matter where I am in the country.
I love the way the stores are configured. They’re more like a cozy house--with beautiful wood floors and vintage-inspired furniture--than a store. I don’t necessarily even feel like I am shopping while I am in there, though the credit card bill I later receive suggests otherwise.
On a recent visit to Anthropologie, I noticed that they had launched a do-it-yourself charm necklace feature. Not unlike Pandora, Chamilia or the other bead brands that have become major sellers in recent years, the DIY Charms gives customers the chance to pick a chain style and then build a personalized necklace by choosing their own charms.
Customers are free to pick as few, or as many, little baubles as they would like, with the idea here being that they, hopefully, return to the store in the future for more charms or to swap out old ones for something new.
Sound familiar?
Anthropologie also has do-it-yourself charm functionality on its website, a cleverly designed interactive 
Editors' Picks
Sponsored by
it via Facebook and/or Twitter.)
But, don’t just take my word for it. Here are a few thoughts from my best friend, who is my age (we’ll say early 30s), also an Anthropologie shopper and who recently bought a suite of bridesmaids’ dresses from the store. After hanging on to the dresses for a couple months during some back-and-forth with her mother about the style, she returned them all for a full refund.
Here’s what she had to say about why she likes the store so much: “It’s not just the vast array of clothing and accessory lines from Anthropologie that I like or the fact that I know when I walk in, the problem won’t be finding something but, rather, finding too much. But it's the accommodating customer service that keeps me a fan for life. No questions asked on returns that can be taken back at any point, which they’ve been nothing but gracious about, emailing my receipts to me when asked, discounts in honor of a birthday and bending over backwards to help when I have questions about merchandise. The always-cheerful staff is obviously trained to know how to cherish their clientele and do everything in their power to keep them happy.”
The ability to establish and keep customers for life; that sounds like an asset any jewelry CEO should have.
More on Editors
The Latest
TrendsJun 16, 2026
Post-Vegas Jewelry Trend Report: Big Beads, Western Flair, White MetalsAssociate Editor Natalie Francisco lists the trends she spotted during Jewelry Market Week that will dominate the second half of 2026.
SourcingJun 16, 2026
GemGuide Updates Ruby PricesIts app now reflects increased prices for Mozambique ruby, as well as changes to its Burma ruby charts.
Brought to you by
Building the Future of Jewelry Retail: DCA Expands Education, Leadership Development, and Workforce SolutionsDCA is preparing the next generation of professionals by supporting workforce development, leadership growth, and career advancement.
MajorsJun 16, 2026
Sasha Primak Hires New Design DirectorThe manufacturer has tapped Alicia Arnold, the former director of custom design at Tiny Jewel Box.
Weekly QuizJun 11, 2026
This Week’s QuizTest your jewelry news knowledge by answering these questions.
IndependentsJun 15, 2026
DeBoulle Diamond & Jewelry to Renovate Dallas FlagshipThe revamped, elevated space will feature a two-story Patek Philippe atelier and a rooftop patio for parties.
WatchesJun 15, 2026
G-Shock, Coca-Cola Partner on Bottle-Inspired WatchThe special-edition piece marks the 140th anniversary of the iconic beverage brand.
Brought to you by
All Eyes on Gold Prices. Alternatives to Look For. And What to BEWARE of in VegasAs gold prices rise, today’s retailers are looking for alternatives at prices that will appeal to wider audiences.
TrendsJun 15, 2026
Amanda’s Style File: Tiny Charms Are TrendingHere are 13 small charms to inspire your layered looks this summer.
AuctionsJun 12, 2026
16th-Century ‘Hogback’ Diamond Ring Going Up for Auction in LondonFound by a metal detectorist, the ring likely belonged to a wealthy, possibly royal, owner, said Noonans.
CollectionsJun 12, 2026
Chouette Designs To Launch Collection Celebrating All Types of LoveOur Pride Month Piece of the Week, the “Margaux” ring, is part of the wife-and-wife team’s new “Lovestoned” collection.
Events & AwardsJun 12, 2026
CBG Announces Plans for Phoenix ShowThe group has named the keynote speaker and announced a new pavilion for its next event, which is slated for September.
SourcingJun 11, 2026
Grandview Klein, London Jewelers Partner To Cut 63-Carat RoughThe big stone will be fashioned into a 20.26-carat diamond in celebration of the retailer’s 100th anniversary this year.
MajorsJun 11, 2026
Former Cartier Creative Director To Head Chanel’s Jewelry Creation StudioMarie-Laure Cérède will join Chanel as the new director of its jewelry creation studio, starting in October.
Lab-GrownJun 11, 2026
Smiling Rocks’ ‘Wish Jar’ Generates 100+ Wishes in Las Vegas At the JCK show, the lab-grown diamond brand teamed up with Jewelers for Children to support Make-A-Wish India.
SourcingJun 11, 2026
Signet Jewelers Exec Joins Diamonds Do Good BoardIlana McCabe is Signet’s vice president of public relations and brand communications.
AuctionsJun 10, 2026
31.62-Carat ‘Azure Blue’ Diamond Sells For $8M+ at Christie’sIt was a banner day for blue gemstones, with another blue diamond topping $8 million and a 41-carat sapphire going for $2.3 million.
MajorsJun 10, 2026
Saks Global Receives Bankruptcy Court Approval for ReorganizationThe approval means the retailer is on track to exit bankruptcy proceedings this summer.
CrimeJun 10, 2026
2 Suspects Arrested in Texas Jewelry Store RobberyThe men are believed to be part of the group of several masked suspects that robbed Marc Robinson Jewelers in April.
CollectionsJun 10, 2026
Sylvie Debuts ‘Elevated’ Bridal Collection Inspired By Designer’s RingThe bridal-focused brand is also launching its Custom Atelier this summer, a digital custom design tool for its authorized retailers.
MajorsJun 09, 2026
Wilkerson's Russ Whitehouse RetiresThe industry veteran is bringing his 56-year run in the fine jewelry sector to an end.
Events & AwardsJun 09, 2026
Pride Month Panel to Highlight LGBTQ+ Jewelry VoicesThe panel discussion will feature LGBTQ+ leaders across the jewelry, luxury, and creative industries.
CollectionsJun 09, 2026
Marie Lichtenberg’s New Capsule Collection Is a Smash, LiterallyInspired by a locket that got run over, the “Smash” capsule collection reimagines the shape of Lichtenberg’s signature style.
MajorsJun 09, 2026
Frederick Goldman Names Director of Sales for SoutheastThe company has promoted Katherine Whitacre to the role.
MajorsJun 08, 2026
Stuller Expands Selection of Lab-Grown Diamonds, Demi-Fine JewelryThe jewelry manufacturer has added Taylor Swift-esque diamond shapes, and more silver, gold vermeil, and gold-plated jewelry.
SourcingJun 08, 2026
Sally Morrison to Depart De Beers This Summer Morrison has been marketing diamonds on and off since the early 2000s and said she is leaving to “pursue new projects.”
TrendsJun 08, 2026
Amanda’s Style File: June’s Birthstone TrioThose born in June can celebrate with pearl, alexandrite, and moonstone jewelry.
