MajorsJan 06, 2026
Rio Grande Says These Are the Top Personalization Tools for 2026The supplier has a curated list of must-have tools for jewelers doing in-house custom work this year.
MajorsApr 13, 2016
Edge Retail Academy Adds 3 to Consulting Team
The Edge Retail Academy has hired Phyllis Casey, Brian Madson and Nancy Havener to help with financial analysis, business growth strategies and client mentoring.
Las Vegas--The Edge Retail Academy has added three people to its consulting team.
Phyllis Casey will be mentoring the ERA’s clients. All current and new mentoring clients of ERA will receive a full financial and business analysis twice a year, the company said.
Casey is a financial analyst with more than 25 years of experience in credit risk management, client relations, business development and global commodity trading.
Graduating from Providence College with a major in mathematics and economics, Casey started at Fleet National Bank’s Precious Metals Group, which included a large presence of jewelry manufacturers.
Throughout her career, Casey has assisted leaders of both private and public companies. She has managed credit, precious metals consignment and hedging facilities as well as analyzed financial statements and structured credit facilities for commercial clients.
Brian Madson joins the team as business growth strategist. He has more than 30 years of experience in the jewelry industry, beginning his career in southern California at a small three-store operation and moving quickly into management to help grow the company.
Throughout his career, Madson has teamed with a variety of jewelers to recruit and mentor sales associates, develop strategic sales programs and processes, create merchandising plans and grow their businesses. His specialty is helping stores find, train, manage and motivate top sales achievers.
Nancy Havener has been serving the jewelry industry since 2003. She brings experience as a service coordinator, buyer and, most recently, managed a retail jewelry store. Havener has experience with jewelry store day-to-day operations, retail sales, staffing, purchasing and inventory management.
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