Pandora, Amazon Partner to Uncover Counterfeit Jewelry Network
Working with Amazon’s Counterfeit Crimes Unit and law enforcement, Pandora helped to shut down a large-scale counterfeit network in China.

In 2020, Pandora’s Intellectual Property and Brand Protection team became aware of a series of customs seizures of counterfeit jewelry and began an investigation.
The team then collaborated with Amazon’s Counterfeit Crimes Unit, gathering evidence that linked the activity to two sellers it said were operating a “large-scale counterfeit” network in China.
Chinese law enforcement officials then led a criminal raid and seizure of thousands of pieces of fake Pandora jewelry.
The case was prosecuted in a court in Shanghai, said Pandora.
In March 2025, the operators were found guilty of selling counterfeit items and sentenced to five years in prison as well as “significant” fines.
"As the world’s largest jewelry brand, we hold ourselves to the highest standards of quality, craftsmanship, and attention to detail and are committed to protecting our brand from the threat of counterfeit products,” said Peter Ring, senior vice president and general counsel at Pandora.
The successful collaboration with Amazon shows the impact of joint efforts in stopping these operations, said Ring.
“This case marks an important step forward in our ongoing efforts to safeguard the integrity of our brand and the quality our customers expect and trust us to deliver.”
Pandora does not sell its jewelry through Amazon, the company said.
The jewelry retailer said it spends “significant” resources to protect its brand and stop counterfeiting.
In 2024, it said it removed more than 500,000 web pages, social media accounts, and online content that advertised fake Pandora items.
The use of AI-powered detection tools helped it to stop 215 percent more of these pages and accounts than the previous year, said Pandora.
The company also supported the seizure of around 100,000 counterfeit Pandora items worldwide.
"Counterfeiting is one of the oldest crimes in history, and we're tackling it with our cutting-edge proactive tools and technology,” said Kebharu Smith, director of Amazon's Counterfeit Crimes Unit.
“Our collaboration with Pandora successfully dismantled a ring of bad actors, removing counterfeits from the broader supply chain. While we've made significant progress over the past five years, our mission remains clear—we won't rest until we drive counterfeits to zero."
In 2021, counterfeit and pirated goods accounted for 2.3 percent of global trade, according to a 2025 report on the topic by the Organisation for Economic Co-operation and Development.
The Latest

Emmanuel Raheb shares tips on how a jeweler’s showcases, marketing, and social media presence can whisper, instead of shout.

The private equity firm has a plan to revive the mall staple.

The “Super Book of Gems” dives into the Mohs Hardness Scale, the Four C’s, and designs from jewelers like Cartier and Bulgari.

With their unmatched services and low fees, reDollar.com is challenging some big names in the online consignment world.

Claudio Pasta will take the lead at the Italian fine jewelry brand, succeeding company founder Licia Mattioli.


The new lab-grown diamond jewelry offering is the latest expansion of the designer’s “Bliss” collection.

The miner is honoring the end of an era with an offering of 52 lots from the now-closed Argyle and the soon-to-close Diavik mines.

Jewelers of America is leading the charge to protect the industry amidst rising economic threats.

The California-based fine jewelry brand will retain its identity post-acquisition, with new collections launching next year.

The “Untamed” collection centers on carved gemstone jewelry depicting a range of animals embodying one of the four elemental forces.

Founded in 2004, the organization is now called the Community for Ethical Jewelry.

From Coco Gauff’s hoops to Madison Keys’ diamond medallion, these are Senior Editor Lenore Fedow’s standout jewelry looks of the season.

The trendy earrings feature asymmetrical drops, one with a grossular garnet and the other with a diamond.

Four social media marketing experts discuss their go-to methods and favorite tools for making high-quality short-form video content.

Sponsored by American Gem Trade Association

In its holiday report, PwC said the season will be more like jazz—improvisational and less predictable—than an easy-to-follow melody.

The jewelry giant will relocate its existing facility to a larger space in Anne Arundel.

The designer, who is the creative force behind her namesake brand, has now started a new mini line focusing on chains for fathers and sons.

The awards include tuition for a course at the Swiss lab, economy flights, and hotel accommodation.

The 21-day program was designed to help jewelry retailers identify opportunities and eliminate inefficiencies with AI.

A set of four Patek Philippe “Star Caliber 2000” pocket watches is part of Sotheby’s upcoming auction in Abu Dhabi.

The Brazilian jeweler’s latest book marks her namesake brand’s 25th anniversary and tells the tale of her worldwide collaborations.

The Submariner Ref. 1680 with a Tiffany & Co. dial came from the original owner, who won it as a prize on the game show in the 1970s.

The new integration allows users to manage shipments directly from the Shopify dashboard.

At Converge 2025, Editor-in-Chief Michelle Graff attended sessions on DEI, tariffs, security, and more. Here are her top takeaways.

The jeweler has expanded its high jewelry offering, which launched last year, with new pieces featuring its cube motif that debuted in 1999.

Ben Bridge Jeweler and Lux Bond & Green were a part of the pilot program.