Events & AwardsJan 28, 2025
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Plumb Club Announces Speaker Lineup for Symposium ‘25
The second annual learning forum for retailers is slated for March 13 at City Winery in Pier 57 in New York City.
The speakers at Symposium ’25 include, (top row, from left to right) Erica Keswin, Paul Aaron, Chris Voss, (middle row) Seth Mattison, Sheena Iyengar, Victoria Gomelsky, (bottom row) Frank Cespedes, and Charles Duhigg.
New York—The Plumb Club, in partnership with JCK and its sponsor Jewelers Mutual, will present its second annual Symposium this spring.
Symposium ’25 is slated for March 13 at City Winery in Pier 57 in New York City, the day before the Gem Awards.
The one-day event will offer retailer-focused learning and executive networking, said The Plumb Club.
Industry leaders, top retail executives, and key buyers will be invited to attend the event, organizers said.
Organizers previously announced some changes have been made based on retailer feedback on last year’s event.
There will be a new format, venue, and roster of key topics and speakers, all shaped by input from the event’s retail advisory committee.
“We were thrilled with the success of our inaugural Symposium event in 2024, and we got great feedback from attendees. Additionally, we learned about the needs and desires of the attending retailers. This is why we created a committee of renowned retail companies to help us build the most comprehensive event, filled with information that directly impacts our customers,” said Roger Forman, president of The Plumb Club.
“An informed and knowledgeable industry is beneficial for everyone. Symposium ’25 further underscores two key pillars of The Plumb Club, which are education and innovation in the jewelry space.”
Related stories will be right here …
Symposium ’25 is slated for March 13 at City Winery in Pier 57 in New York City, the day before the Gem Awards.
The one-day event will offer retailer-focused learning and executive networking, said The Plumb Club.
Industry leaders, top retail executives, and key buyers will be invited to attend the event, organizers said.
Organizers previously announced some changes have been made based on retailer feedback on last year’s event.
There will be a new format, venue, and roster of key topics and speakers, all shaped by input from the event’s retail advisory committee.
“We were thrilled with the success of our inaugural Symposium event in 2024, and we got great feedback from attendees. Additionally, we learned about the needs and desires of the attending retailers. This is why we created a committee of renowned retail companies to help us build the most comprehensive event, filled with information that directly impacts our customers,” said Roger Forman, president of The Plumb Club.
“An informed and knowledgeable industry is beneficial for everyone. Symposium ’25 further underscores two key pillars of The Plumb Club, which are education and innovation in the jewelry space.”
The day will begin at 8 a.m. with a networking breakfast buffet, followed by a keynote speech from 9 to 9:50 a.m. by Erica Keswin, brand advisor and workplace strategist.
Her session titled “Becoming a Great Human Leader in the Age of AI” will discuss employee engagement, retention, and work-life balance.
After, there will be a breakout session from 10 to 10:50 a.m. on implementing the fundamentals of HR and employee engagement in various businesses.
Next, from 11 a.m. to noon, “Jewelry’s Next Frontier: Unlocking AI for Innovation” will be presented by Paul Aaron, CEO and co-founder of Addition, an AI research and development company, who will speak on AI jewelry applications.
After a break for lunch, Chris Voss, former FBI lead hostage negotiator and CEO and founder of Black Swan Group Ltd., will discuss employee engagement and communications in his keynote from 1:30 to 2:30 p.m.
Two presentations, track A and track B, will be offered from 2:45 to 3:35 p.m.
In track A, “Common Ground - Driving Growth Across the Generations,” workforce strategist and management trend spotter Seth Mattison will speak on the areas of connection across generations, both within the company and for the customer.
Meanwhile, Sheena Iyengar, director of global leadership at Matrix, will present “Think Bigger: Make Meaningful Choices to Spark Innovation.” Her presentation will focus on the power of choice and on meaningful choices to spark innovation.
Two presentations will also be offered from 3:45 to 4:35 p.m.
As track A, a panel of retailers and suppliers will speak on how each discipline can aid each other. It will be moderated by Victoria Gomelsky, editor-in-chief of JCK Magazine.
At the same time, Frank Cespedes, professor and senior lecturer at Harvard University and faculty chair of the Aligning Strategy and Sales executive program at Harvard Business School, will present a two-part session titled “Sales and Performance Management – Giving Effective Feedback.”
He will lead a case study that continues into track B of the next session's time frame.
The final grouping of sessions will run from 4:45 to 5:35 p.m., with journalist Charles Duhigg, host of the “How-To!” podcast, presenting “Super Communicators: The Power of Conversation and Hidden Language of Connection.” He will discuss how people communicate and how to navigate important conversations to connect with anyone.
The event will conclude with a cocktail reception from 5:35 to 8 p.m., including interactive wine tastings and cheese pairings with expert sommeliers.
Retailers interested in attending the event can register for consideration and find more information on The Plumb Club’s website.
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