Nan Lung Palmer, Donatella Zappieri Join Hill & Co.
They both will serve as principal consultants, with Palmer based in the United States and Zappieri in Italy.

The management consulting firm announced Wednesday that it has welcomed Donatella Zappieri and Nan Lung Palmer to its team.
The two have international experience in product, design, merchandising and sales.
Zappieri will serve as a principal consultant in Italy, where she lives.
She was formerly the head of international design for jewelry and watches for Swarovski before transitioning to consulting.
“It’s very exciting to be joining Hill & Co. and being part of a big international group of talented professionals,” she said, adding that she can provide access to a network in the Italian market.
“I’m looking forward to being part of the Hill & Co. team and exchanging ideas and supporting each other to give the best advice and guidance to our clients.”
Palmer, who is based in the United States and had been working with the Hill & Co. team since 2022, also joins the company as a principal consultant and a merchandising expert.
She has extensive experience in merchandising, working with brands like Macy’s and David Yurman for more than 20 years.
“Transparency, honesty, and an entrepreneurial spirit underscore my approach. I specialize in delivering customized merchandising solutions tailored for manufacturers, retailers, and jewelry brands. Those are the values on which I’ve built my businesses, and that’s what I’m excited to bring to Hill & Co.’s clients,” said Palmer.
Hill & Co. founder and CEO Elle Hill said, “I am consistently humbled by the caliber of talent that we have had the luxury of collaborating with as we support Hill & Co. clients.
“The evolution and growth of our team is more than just hiring new talent, it’s about attracting them with our work ethic and outcomes. It’s about creating a catalyst for the success of our clients’ businesses alongside Hill & Co.’s, as well as our industry's evolution in 2024 and beyond.”
Hill & Co. is a management consultancy that specializes in business growth strategies for brands and manufacturers in the diamond, gemstone, and jewelry industry.
The Latest

People aren’t thinking rationally when they are buying luxury products, and we shouldn’t be selling them that way, Peter Smith writes.

The Baltimore Business Journal recognized the entrepreneur for her leadership in business and the jewelry industry.

The facility is located within SEEPZ and is GCAL by Sarine’s second location in India, joining its existing grading lab in Surat.

Experience gemstones with greater precision and comfort than ever before.

The four-day show is slated for Nov. 19-22 at the Metropolitan Pavilion in New York City’s Chelsea neighborhood.


Offered at Sotheby’s Hong Kong, the one-of-a-kind white gold watch now holds the title of most valuable Cartier wristwatch sold at auction.

The relocated Glendale store, now at The Americana at Brand, was designed to be a contemporary “timepiece haven” inspired by luxury resorts.

Submit your pieces for a chance to win in this year's competition.

The top lot of the auction house’s Hong Kong jewelry sale was an Art Deco Mauboussin necklace with ruby beads, which sold for $2 million.

Retailers and manufacturers headed to the Capitol this week to discuss tariff exemptions for diamonds and gemstones, among other issues.

Our Piece of the Week is a pair of drop earrings from the “Sway” collection featuring Nanis’ first use of mirror-polished gold.

SynthDetect 2 can scan a full tray in less than five minutes, De Beers said, making it six times faster than its predecessors.

Two metal detectorists discovered the ring, which may have belonged to English noblewoman Matilda of Lancaster, in Suffolk.

The bill has a provision that allows the president to raise tariffs on countries that import Russian oil and gas to as much as 100 percent.

The American Gem Society presented the annual award to a former president of its board.

The “Chrysalis” capsule centers butterfly motifs representing growth, transformation, and the unfolding of who you are.

Jewelers of Louisiana presented Patton, the third-generation president of Pattons Fine Jewelry, with the award at its annual convention.

Two special guests join the podcast to commemorate the 10th anniversary of the designer advocate, mentor, and author’s untimely passing.

McCormack brings sea-inspired motifs from her “Beaches” collection to L’Objet’s tableware, vanity pieces, and first-ever cutlery set.

Nine New Jersey jewelers have been victims of smash-and-grab robberies this year, prompting JSA to circulate a list of recommendations.

Marlin “Brian” Hood, who has been with the store for 20 years, will succeed Ricky Bromberg, who died earlier this month.

The new bridal catalog features the latest jewelry collections and designs from timeless classics to modern silhouettes.

Stars wore either a necklace or earrings at 78th Primetime Emmy Awards but rarely both, Natalie Francisco notes.

Jennifer Shaheen compares this new era of AI-powered SEO to a video game: your website must clear one level before advancing to the next.

The program highlights “Made in Italy” fine jewelry with digital merchandising, sales education, and local marketing support.

Hilson, Signet’s chief operating and financial officer, discussed Q2, resurgent natural diamond demand, and why Blue Nile is a standout.

The stores that have a great December are the ones that made good decisions in August, September, and October, Sherry Smith writes.


























