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IndependentsJun 14, 2016
Fruchtman Launches Web-Based Referral Program
Friends & Benefits is designed to help the jewelry industry generate referrals and purchasing leads by creating incentives for both new and existing customers.
Toledo, Ohio--Referrals can be one of the best tools for driving sales, and one marketing agency is trying to make it easier for jewelers to get them.
Fruchtman Marketing has launched a web-based application called Friends & Benefits that helps provide incentives for current customers to increase their visits to the retailer’s website and refer a friend, as well as entice those individuals who are referred to visit the store for the first time.
Through the Friends & Benefits portal, jewelers can set and manage offers for current customers with disclaimers and expiration dates. Promotional mailings then would ask these shoppers to refer a friend for a special offer as well. A link would be provided to direct them to a referral form, which is the only part of the program that lives on each jeweler’s site.
Coupon codes also can be generated through jewelers’ websites or via in-store points of sale.
Any jeweler can use Friends & Benefits, which is supported on all the major Internet browsers--Google Chrome, Internet Explorer, Safari and Firefox. It also can be customized with the company’s logo, name and branding colors.
There is a $1,995 setup fee for the program and a monthly cost of $99.
“We know when people are preparing to make an investment purchase, they prefer to ask for referrals from their friends or family members because they have a relationship with them and, therefore, trust their opinions,” said Fruchtman Executive Vice President Angie Ash. “This program taps into the power of these referrals and captures the next wave of new business for the jeweler.”
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