Phillip Bosen to Join Coffin & Trout as Sales Director
Bosen, a longtime industry consultant known as “The Jeweler’s Coach,” will start his new job next month.

Bosen is joining Chandler, Arizona, independent jeweler Coffin & Trout Fine Jewellers as sales director, effective in May.
He succeeds Dean Reiter, who is retiring from Coffin & Trout after 25 years.
Bosen, who has four decades of experience in the jewelry industry, currently is CEO and chief strategist of Bosen Associates LLC, a consulting firm that aims to help retail jewelers increase profitability, implement sound business models, and improve their overall quality of life.
Bosen is a Gemological Institute of America Graduate Gemologist (GG) and an American Gem Society Certified Gemologist Appraiser (CGA).
A longtime member of AGS, he received the organization’s Sallie Morton Award in 2019 for his service to the AGS Guilds.
He holds a bachelor’s degree from Brigham Young University and has completed MBA-level coursework in leadership at Northwestern University’s Kellogg School of Business and Harvard Business School.
Bosen’s appointment came about after he met with Randy Coffin, who founded Coffin & Trout in 1984 alongside David Trout, and senior gemologist Catherine Fitzgibbon at the gem shows in Tucson, Arizona, earlier this year.
After the store announced Reiter would be retiring, they asked Bosen to move to Arizona and lead the sales team.
Ryan Coffin, president of Coffin & Trout, said, “We are grateful for the contributions that Dean Reiter has made to our company over the past 25 years. We are confident that Phillip Bosen will bring fresh ideas and perspectives to our sales team, building on our strong foundation and helping to drive our future growth.
“We are very excited to have Phillip join our team. His unique and extensive industry experience will be a tremendous asset to our organization.”
Bosen said he’s been honored to work with so many jewelers as a consultant and looks forward to becoming a full-time member of the team at Coffin & Trout.
“I feel as if I have earned a Ph.D. in jewelry retail as I’ve really gotten to know the intricacies of so many esteemed jewelers. It’s very exciting to return to retail at such a high level as Coffin and Trout Jewellers,” he said.
Outside of work, Bosen enjoys hiking, eating great food, exercising and spending quality time with family and friends.
He has been married to his wife, Heather Bosen, for nearly 32 years. The couple has five grown children and one grandchild on the way.
The Latest

Two Saks Fifth Avenue locations, one in Florida and one in California, and one Neiman Marcus store are off the chopping block.

In the “Tesoro” version of the ring, our Piece of the Week, each side of the gold hexagonal nugget has a unique colored gemstone design.

Cohen discusses the evolution of Citizen’s light-powered technology, the brand’s cross-generational appeal, and tariffs.

You deserve to know what you are selling–to protect your customers as well as your business and your reputation.

The collection features symbols of love, luck, and light, based on the story of Queen Cassandane and Cyrus the Great of Persia.


It’s the third scholarship to be launched as part of the partnership to help appraisers advance their professional credentials.

The deadline for entries in the jewelry design competition has been extended to April 3.

Every jeweler faces the same challenge: helping customers protect what they love. Here’s the solution designed for today’s jewelry business.

After 28 years with JCK, the veteran industry journalist is launching his own publication on Substack called The Jewelry Wire.

Wiley said the project will give scientists worldwide access to the American Museum of Natural’s History renowned mineral collection.

The “Flower Puff” collection looks to beaded flower friendship bracelets from childhood, turning the silhouette into nostalgic fine jewelry.

Set for April 2, the webinar will discuss how the jewelry industry can address the workforce gap.

Bayer, founder of Lisa Bayer Designs, is remembered as “a bright light in every room.”

The highest-grossing lot was a Tiffany & Co. ring set with a flawless, emerald-cut diamond of 10 carats.

The next three editions of AGTA GemFair Tucson will feature a five-day show that includes Sunday.

Former Sotheby’s executive Tom Heap has taken on the London-based role.

The group of women allegedly robbed two Catbird stores and one Gorjana location on the afternoon of March 9.

Movado CEO Efraim Grinberg noted continued strength in the fashion watch and accessible luxury segments in the U.S.

After celebrating 25 years in 2025, the campaign marks a new chapter for the jewelry brand with the message that “Identity Creates Value.”

Couture and Time to Watches announced the watch brands, from big names to independents, attendees will see at the show.

Plus, why Saks Global’s bankruptcy may have given Bloomingdale’s an edge.

The flawless, Type IIa stone is estimated to achieve up to $2.8 million at the auction house’s high jewelry sale in April.

Costume designer Kate Hawley wore three archival Tiffany & Co. brooches, our Pieces of the Week, while accepting her first Oscar.

The jewelry retailer announced changes to its store network and brand portfolio during its fourth-quarter earnings call.

From a weaker labor market to inflation, NRF Chief Economist Mark Mathews gave insight on what retailers can expect this year.

The historic stone, which sold at Elmwood’s in London, is the largest white diamond to be offered on the U.K. market in more than a decade.

Three-time Grammy award-winning artist Nelly is set to perform at the annual event at Tao Beach in Las Vegas on May 31.






















