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Conversations at the Counter: Bringing Authenticity and Trust to Bridal Jewelry
Coming off a record-breaking year in U.S. diamond sales, jewelers are rightfully optimistic about this year’s bridal season.
Brought To You By RDI Diamonds
Written By Chris Croteau, Vice President Sales and Marketing, Rare & Forever Diamonds
Coming off a record-breaking year in U.S. diamond sales, jewelers are rightfully optimistic about this year’s bridal season.
Weddings are back on and the easing of social distancing restrictions has couples ready to kick start their plans. Many may be ready to buy a diamond on the spot, but they have new expectations of conversations at the counter. Jewelers need fresh strategies and innovative tools at the ready to meet their expectations and win their business.
The first step in the new bridal jewelry conversation is winning your buyers’ trust. Traditional diamond buying has long been mystified by inauthentic sales processes, inaccurate and inconsistent grading reports and a focus on paper versus beauty and quality. Today, buyers are looking for an expert that can bring truth and clarity to the process and help them make an important, meaningful decision.
Many customers are looking to you to reaffirm their learnings and provide expert advice that they can’t find on the internet. Help them understand diamond differentiators and guide them through their search without adding confusion.
You can deliver on your promise and solidify trust by offering a well-stocked inventory of consistent, quality products. Have the heavy hitters of bridal jewelry—like round diamonds— for immediate sales and rise above your competition by also offering something truly unique, branded stones and settings that buyers can’t find elsewhere.
If you don’t have options that suit a buyer’s style and budget, ensure that you have ready access to it and schedule a return appointment for a viewing. Showing buyers that you understand their needs and can uniquely deliver will convey authenticity and ultimately help to win their business.
Rare & Forever provides authorized jewelers with cutting edge technology and services that bring that authenticity to life, empowering them to give customers exactly what they want—transparent advice, knowledgeable expertise, and access to the world's highest quality diamonds. Rare & Forever diamonds are pre-screened for Brown, Green, or Milky (BGM) qualities to ensure maximum brilliance and graded with unbiased A.I. technology to show customers exactly what they are buying.
In addition, Rare & Forever diamonds offer an Upgrade for Life Program that guarantees buyers the value of their purchase and facilitates upgrade purchases. Purchases also come with the satisfaction of knowing Rare & Forever donates to Diamonds Do Good® and C.U.R.E so you know your diamond is making a difference.
For more information on Rare & Forever and how to become an authorized jeweler visit, https://become.rareandforever.com/learn-more/.
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