Ben Bridge/Pandora Employee Wins Associate Award
Ashleigh Rousselle was named “Star Associate of the Year” during a virtual awards ceremony hosted by tech company Salesfloor.

The awards, held virtually, honor store associates and managers who excel in providing personalized shopping experiences and building strong customer relationships.
The Star Associate of the Year award went to Ashleigh Rousselle, an employee at a Pandora store in Oregon owned and operated by Ben Bridge Jeweler.
The Star award is given to an employee who exceeds expectations and lifts up other associates.
“This person leads by example, inspires others, builds meaningful relationships and is an all-around extraordinary representative of their brand,” said Salesfloor.
Watch the 2021 Associates of the Year Awards
Other categories in the Associate of the Year Awards are Best Digital Experience, which honors someone who expertly serves customers via digital channels and leverages technology to make sales, and Most Innovative Associate, which goes to an employee who came up with innovative ways to serve customers amid the COVID-19 pandemic.
Pandora employees were finalists in all the categories.
Ben Bridge and its Pandora stores began using the mobile clienteling and virtual selling platform in December 2020.
The panel of judges included Jason Goldberg of Publicis, Cathy Hotka of Cathy Hotka & Associates, Mary Todd-McGinnis of Ben Bridge, Ron Thurston of Take Pride Today, Bob Phibbs of The Retail Doctor, and Regina Aiello of Ben Bridge/Pandora.
Winners, nominees, and finalists received Salesfloor merchandise to commemorate their achievement.
Winners and finalists received a copy of the book “Retail Pride: The Guide to Celebrating Your Accidental Career,” by guest speaker and judge Ron Thurston.
The guide for retail employees shares tips for developing talents, building connections with customers, and honing leadership skills.
The winners received a one-year subscription to Retailu, a platform developed by guest speaker April Sabral that provides online leadership training courses.
Classes include communication, conflict resolution, bias removal, and team building.
For more information about Salesfloor or to see the full list of finalists, visit the Salesfloor website.
The Latest

The Texas-based jeweler has also undergone a brand refresh, debuting a new website and logo.

The two organizations have finalized and signed the affiliation agreement announced in May.

The single-owner sale will headline Sotheby's inaugural jewelry auction at the Breuer building, its new global headquarters, this December.

With their unmatched services and low fees, reDollar.com is challenging some big names in the online consignment world.

Smith recalls a bit of wisdom the industry leader, who died last week, shared at a diamond conference years ago.


The “Victoria” necklace features a labradorite hugged by diamond accents in 18-karat yellow gold.

Two lower courts have moved to block the import taxes, which will remain in place as the legal battle continues.

Jewelers of America is leading the charge to protect the industry amidst rising economic threats.

The Kansas City Chiefs quarterback shares Hublot’s dedication to pursuing greatness, the Swiss watchmaker said.

The Type IIa stone, recovered from Botswana’s Karowe diamond mine last month, features unique coloration.

Breitling is now the NFL’s official timepiece partner, a move that puts the brand in front of the millions of Americans who watch football.

U.S.-based investment company SMG Capital LLC is the new owner of the luxury brand.

A new court filing details the locations of the stores that will close, as well as the 830 that will remain open.

The new catalogs are “Tools, Equipment, & Metals” and “Findings & Metals.”

Sapphire’s variety of colors make it the perfect birthstone for September.

The retailer has raised its guidance after seeing total sales increase 3 percent in the second quarter, beating expectations.

Niccolò Rossi di Montelera, executive chairman of the board, was appointed as interim CEO.

The three-floor space also features the jeweler’s largest VIP salon in Japan and offers an exclusive diamond pendant.

The collection is a collaboration between Stephanie Gottlieb Fine Jewelry and Oak and Luna, focusing on understated essentials.

The highlight of a single-owner jewelry and watch collection, it’s estimated to fetch up to $7 million at auction this December.

CEO Efraim Grinberg noted a resurgence in the fashion watch market.

The “Bullseye” necklace, with vintage bakelite and peridot, August’s birthstone, is the perfect transitional piece as summer turns to fall.

Sponsored by Clientbook

It will classify lab-grown stones into one of two categories, “premium” or “standard,” in lieu of giving specific color and clarity grades.

President Duma Boko addressed the country’s medical supply chain crisis in a recent televised address.

Former Free People buyer Afton Robertson-Kanne recently joined the retailer.