Shoppers included in a recent focus group said they get a better retail experience online than in brick-and-mortar stores, according to WSL, a research firm that provides information on shopping behavior and retail trends.
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As you might have already noticed, National Jeweler has a new look.
Four of the 10 busiest shopping days of the year will happen between Dec. 20 and 24, although Black Friday, the day after Thanksgiving, is expected to remain the single busiest shopping day this holiday season, ShopperTrak said Tuesday.

A pair of custom-designed Bulgari earrings inspired by the late Elizabeth Taylor and her film Cleopatra are expected to fetch up to $22,000 at Sotheby’s Magnificent Jewels auction scheduled for Dec. 11.
The Gemmological Association of Great Britain (Gem-A) has announced that Martin Rapaport, chairman of the Rapaport Group, will give a speech at its November conference about the issue of undisclosed synthetics, which again has been making headlines in the trade.
Russian mining company Alrosa, which seeks to overtake De Beers as the world’s largest diamond miner by value, launched its initial public offering this week, with reports indicating that U.S. investors snagged 60 percent of the shares sold.
JA Special Delivery ended Tuesday, wrapping up three days of buying and selling activity, with a number of vendors noting that their silver business was particularly strong.
With the increasing impact the generation known as the Millennials have on the bridal industry, Platinum Guild International USA (PGI) has launched a new training program to help retailers successfully sell platinum to this growing consumer group.

Columnist Diane Warga-Arias describes how a luxury brand can create long-lasting relationships with its customers, as opposed to just short-lived flings.

Canadian jeweler Kaufmann de Suisse has created a necklace using what has been designated as the world’s biggest Paraiba tourmaline, a gem weighing nearly 200 carats.

A pair of Patek Philippe watches set new world auction records for their respective references at Antiquorum’s fall sale held Saturday in Hong Kong.
Tiffany & Co. has redesigned website, turning it into a “personal invitation” for visitors to shop or learn about the company and its jewelry and also presenting Tiffany as a founder of American luxury.
A group of businesses leaders, sales experts and thought innovators will join basketball star Magic Johnson as speakers at American Gem Society (AGS) Conclave 2014 in San Diego.
A new CEO at Sorrelli and Evan Yurman stepping up to chief design director at his family’s company are among the recent career moves in the jewelry industry.
A Swiss competition body has ruled that Swatch Group must continue supplying third-party watchmakers with at least some finished movements through Dec. 31, 2019.
A Swiss competition body has ruled that Swatch Group must continue supplying third-party watchmakers with at least some finished movements through Dec. 31, 2019.

Lab-grown diamond e-tailer Gemesis is now selling pink diamonds, available in “blush” and “brilliant” shades.
Sales continued to climb for Amazon.com Inc. in the third quarter, with the company reporting a 24 percent increase to $17.09 billion as compared with $13.81 billion in the same period last year.

JA New York opened its Special Delivery show to a good buzz Sunday at the Jacob K. Javits Convention Center in Manhattan.
I’ve been reading all the reports this week about the next trade “crisis,” the apparently large volumes of undisclosed synthetic melee being mixed in with batches of natural diamonds.
Overnight Mountings announced that it purchased all assets of Satco Casting at auction Oct. 11.
After numbering as high as 900 a year during the recession, the number of businesses in the industry that are shutting down or consolidating keeps going down, the latest data from the Jewelers Board of Trade (JBT) shows.
The Rothman Institute of Entrepreneurship has named Hamilton Jewelers as the 2013 Family Business of the Year.
As the new associate editor at National Jeweler, I can’t imagine a better way to get acquainted with the fine jewelry industry than to head straight to an event, where I got to see great pieces up close and in person. On Monday, I went to see all the jewelry involved in the AGTA’s 2014 Spectrum Awards.
There are 61 days to go until Dec. 25. There’s no better time to double check the store’s security setup and remind staff that it’s the most wonderful time of the year to be vigilant.