Financials

Blue Nile goes brick-and-mortar

FinancialsFeb 10, 2015

Blue Nile goes brick-and-mortar

The Seattle-based e-tailer plans to open a standalone store in one of the country’s “top malls” where customers can see and try on its rings, though they will still have to buy them online.

Seattle--Blue Nile is moving its showcase experiment from Nordstrom into its own storefront. 

CEO Harvey Kanter announced during the company’s earnings call Tuesday morning that the Seattle-based e-tailer would be opening a standalone showcase store in one of the country’s “top malls,” though he declined to say specifically when and where. 

The store will mirror the brick-and-mortar presence Blue Nile launched in recent years in two Nordstrom locations: Customers can see and try on rings from Blue Nile’s inventory and consult with one of its employees, but won’t be able to walk out of the store with a purchase. Any buying that happens in the store will be done on a tablet computer via Blue Nile’s website, and the ring will be delivered just as it is when customers order online.

“Like the Nordstrom test this also is a test from which we will learn and leverage to grow,” he said.

Though Kanter called the showcase experience in Nordstrom a “success” during Tuesday’s call, other remarks he made indicated that Blue Nile did not get everything it wanted out of the in-store experiment. 

When asked by an analyst later in the call about the Nordstrom test, Kanter allowed that the bridal salon where Blue Nile’s showcase was located was not the highest traffic area. He said having its own freestanding store in a leading mall where there’s more foot traffic will provide Blue Nile with a “materially bigger” opportunity to drive brick-and-mortar shoppers onto its website and grow its revenue base. 

He said Blue Nile will not keep the showcases in either Nordstrom store. 

Blue Nile is not the first online-only retailer to experiment with having a brick-and-mortar presence. Amazon has done the same, as has Boston-based Gemvara

RELATED CONTENT:  What’s ailing the Internet giants

Kanter’s announcement came as the e-tailer reported disappointing fourth quarter sales. 

Net sales were up 8 percent year-over-year to $157.4 million, though $5.9 million of that was due to the fiscal fourth quarter having an extra week this year. Taking out those sales, fourth quarter revenue grew only 4 percent year-over-year. 

Fourth quarter net income was down slightly, from $4.9 million to $4.8 million. 

“This quarter’s results are below our expectations, as the general slowdown that affected the industry also affected our performance,” Kanter said during the call. 

Despite what he termed a “challenging” quarter for the jewelry industry, Blue Nile

reported record engagement ring sales in the U.S. in Q4. They increased 8 percent to $85 million, $2.9 million of which came in that additional week. 

Non-engagement ring sales in the U.S. were up 6 percent to $48.8 million, $1.8 million of which were in the additional week. 

International sales for the fourth quarter were up 16 percent on a constant-exchange-rate basis and including the additional week. Kanter said on the call that China is Blue Nile’s largest market outside the U.S., and that the company is opening a fulfillment center in Canada. 

For the full fiscal year ended Jan. 4, Blue Nile’s net sales were up 5 percent, from $450.0 to $473.5 million. Net income declined year-over-year from $10.9 to $9.7 million. 

In the second quarter Blue Nile, which already has exclusive lines with fashion designers Monique Lhuillier and Zac Posen, plans to add another exclusive line with a brand ambassador, though Kanter did not provide any more details on who he, or she, is. 

Michelle Graffis the editor-in-chief at National Jeweler, directing the publication’s coverage both online and in print.

The Latest

GIA iD100® Technology
Supplier BulletinJul 03, 2025
Protect Your Customers and Your Business

Sponsored by the Gemological Institute of America

Madison Keys in Brilliant Earth campaign
MajorsJul 03, 2025
Brilliant Earth Names Tennis Star Madison Keys as Its New Ambassador

The 2025 Australian Open champion is the jewelry brand’s first athlete ambassador.

Muse Nordstrom shop-in-shop
MajorsJul 03, 2025
Muse Sets Up Shop in Nordstrom’s New Jewelry Hall

The West Village jewelry boutique’s new shop-in-shop is the cornerstone of Nordstrom’s revamped jewelry hall.

an instructor and a student in a bench jewelry classroom
Brought to you by
Investing in the Next Generation of Bench Jewelers

The Seymour & Evelyn Holtzman Bench Scholarship from Jewelers of America returns for a second year.

Shree Ramkrishna Exports
SourcingJul 03, 2025
SRK Announces Its Natural Diamonds Are Now Carbon-Negative

This past year, the manufacturer said it recorded below-zero emissions per carat of natural diamond.

Weekly QuizJul 02, 2025
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Yeprem Golden Strada Statement Necklace
CollectionsJul 03, 2025
Piece of the Week: A Firework of Diamonds From Yeprem

The brand’s “Golden Strada” statement necklace features round, marquise, and pear diamonds that sparkle like Fourth of July fireworks.

Stock image of police cars with their lights on
CrimeJul 03, 2025
JSA Shares Holiday Weekend Security Tips Amid Spike in Burglaries

JSA’s Scott Guginsky provided a list of nine security measures jewelers should observe while locking up for the long weekend.

Jewelers of America logo with meetup, State of the Majors, giveaway and massages
Brought to you by
Jewelers of America is Headed to Las Vegas for JCK 2025

The countdown is on for the JCK Las Vegas Show and JA is pulling out all the stops.

Exterior and entryway of Boucheron’s Los Angeles Flagship
MajorsJul 02, 2025
Boucheron Looks to LA for First West Coast Flagship

Located on Rodeo Drive, the store’s design was inspired by Hollywood and Los Angeles culture.

Exterior of Marco Bicego Milan Flagship
MajorsJul 02, 2025
Marco Bicego Opens Milan Flagship

The new location continues the brand’s celebration of its 25th anniversary.

Chrono24 Time Is Our Thing campaign image
WatchesJul 02, 2025
Chrono24 Revamps Brand, Launches New Campaign

The online watch marketplace’s “Time Is Our Thing” campaign highlights the importance of time.

Bernadette Mack
SourcingJul 02, 2025
Bernadette Mack Joins Gem Legacy as Executive Director

She will oversee strategic planning, fundraising, industry partnerships, and the launch of the Gem Legacy Campus in Tanzania.

Counterfeit Pandora jewelry in bags and boxes
CrimeJul 02, 2025
Pandora, Amazon Partner to Uncover Counterfeit Jewelry Network

Working with Amazon’s Counterfeit Crimes Unit and law enforcement, Pandora helped to shut down a large-scale counterfeit network in China.

Cast Issa Rae
MajorsJul 01, 2025
Cast Closes Business, Plans for Relaunch

The jewelry company has closed its three California brick-and-mortar stores, as well as its online shop, for now.

Eve Goldberg, Matthew Denatale, Willie Lopez, Benjamin Goldberg
Events & AwardsJul 01, 2025
William Goldberg Diamonds, FIT Partner for Apprenticeship Program

The company is providing the opportunity for an FIT student to work alongside master diamond cutter Willie Lopez in its workshop.

Elie Hannoush
IndependentsJul 01, 2025
Elie Hannoush, Founder of Hannoush Jewelers, Dies at 73

He is remembered for his successful entrepreneurship, generosity, and dedication to his family.

Claire’s store
MajorsJul 01, 2025
Claire’s Is Looking for a Buyer, Report Says

The jewelry store chain has reportedly been struggling with costs related to tariffs as well as tough retail competition.

Mindi Mond Spike Earrings
TrendsJul 01, 2025
Amanda’s Style File: Red Hot Rubies

Welcome warm summer days with red hot rubies perfectly chosen as July’s birthstone.

The Story of Everything Campaign, Toadstool Mushroom and Cosmic Egg
CollectionsJun 30, 2025
State Property’s New Jewelry Tells ‘The Story of Everything’

Co-founders Afzal Imram and Lin Ruiyin brought their son’s story of a cosmic egg, toadstool, and railroad to life in their new collection.

Smart Age Solutions CEO Emmanuel Raheb
ColumnistsJun 30, 2025
The Smart Lab: Why Q3 Is the Secret Weapon For Holiday Jewelry Sales

The best time to prepare for the holiday season is right now, according to columnist Emmanuel Raheb.

Morgan Keefe
Events & AwardsJun 30, 2025
AGA Names Recipient of 2025 Gemological Education Scholarship

This year’s winner is Morgan Keefe, who is currently studying at GIA to be a gemologist.

The Jewelry Book
IndependentsJun 30, 2025
Melanie Grant’s New Book Explores 200 Years of Jewelry

“The Jewelry Book” comes out this September.

Gemist
TechnologyJun 27, 2025
Gemist Raises $6M in Funding to Scale Jewelry Tech Platform

The company is focused on modernizing the custom jewelry buying experience with e-commerce tools like product visualization and 3D styling.

Jeff Preolo, David Stout, Levi Higgs, David Benavides
IndependentsJun 27, 2025
David Webb Announces New Hires, Promotions

Following its recent acquisition, the storied brand has updated its leadership team and regional managers.

Blake Graham and Jessica Kohoutek
Events & AwardsJun 27, 2025
AGS, GIA Announce Beatrice Shipley Scholarship Winner

AGS also named the recipient of its “Women in Leadership” scholarship.

Buddha Mama Monstera Ring
CollectionsJun 27, 2025
Piece of the Week: Buddha Mama’s ‘Monstera’ Wrap Ring

The 20-karat yellow gold and diamond wrap ring is modeled after the Monstera plants in the garden of the brand’s Miami villa.

Cashier handing Rocksbox bag to customer
MajorsJun 26, 2025
Why Rocksbox Is Opening Stores As Signet Jewelers Downsizes

Rocksbox President Allison Vigil shared the retailer’s expansion plans, and her thoughts on opening stores in malls.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy