ColumnistsOct 15, 2026
Peter Smith: What Is the Culture REP?It’s a term Smith coined and felt compelled to share following a bad experience with an aborted flight and an unfeeling flight attendant.
IndependentsMay 15, 2017
Retailer Hall of Fame 2017 Inductee: John Henne
For this fourth generation Pittsburgh jeweler, integrity comes first and business comes second.
John Henne is the 2017 single-store independent inductee into National Jeweler’s Retail Hall of Fame. He is the fourth-generation owner of Henne Jewelers in Pittsburgh, Pennsylvania.
To get to know John Henne, the owner of Pittsburgh’s Henne Jewelers, one might start by reading his great-grandfather’s obituary.
Click here to read the full story in the Retailer Hall of Fame issue.
Rudolph Joseph “R.J.” Henne founded Henne Jewelers in 1887. Upon his death in 1936, the Pittsburgh Press described him as a “gentle, retiring man whose acts of charity and deeds of kindness were as numerous as they were unostentatious.”
Four generations and 130 years later, the same could be said of John Henne.
Along with his sisters, Henne grew up in the family business, which was headed by his father, Jack, who is now retired, though he still pops into the store occasionally.
“The real advantage I had over many other people in this industry is that my dad, from very early on, let my sisters and me make the decisions that impacted the future of the business,” says Henne. “Even though he was the president and really ran things, his attitude was that ultimately it would be ours, so we should be making the decisions.”
Henne officially joined the store in 1992, following completion of an accounting degree at Grove City College and a three-year stint as a certified public accountant at KPMG.
From the outset, Henne wanted to innovate.
Henne Jewelers’ current storefront in Pittsburgh, Pennsylvania
This was the original store, founded by John Henne’s great-grandfather, R.G. Henne.
After R.G., his son R.J. Henne, John’s grandfather, took over the store. R.J. is pictured left with a young Jack Henne, John’s father.
Here is a picture of R.G., Jack and a young John Henne.
“[Bridal] was the challenge and the opportunity when I joined,” he says, noting that, at the time, it only accounted for 2 percent of sales.
Henne used his personal connections in the community to become a go-to store for engagement rings. By also reducing margins, transitioning to diamonds with grading reports and increasing inventory, the bridal business increased naturally over the years.
Longtime colleague Clayton Bromberg of Underwood’s Jewelers in Jacksonville, Florida (a 2003 inductee of the Retailer Hall of Fame himself), credits Henne’s accounting background and business acumen for his rise over the years to become “one of the retail leaders in the field in all of the country.”
“His approach to things is not just a gut feeling,” Bromberg explains. “He goes in and systematically looks at everything, methodically and financially, to help him with decision making. Then he also seeks advice from experts in the field.”
Henne used his personal connections in the community to become a go-to store for engagement rings. By also reducing margins, transitioning to diamonds with grading reports and increasing inventory, the bridal business increased naturally over the years.
Longtime colleague Clayton Bromberg of Underwood’s Jewelers in Jacksonville, Florida (a 2003 inductee of the Retailer Hall of Fame himself), credits Henne’s accounting background and business acumen for his rise over the years to become “one of the retail leaders in the field in all of the country.”
“His approach to things is not just a gut feeling,” Bromberg explains. “He goes in and systematically looks at everything, methodically and financially, to help him with decision making. Then he also seeks advice from experts in the field.”
Of all the expertise Henne has solicited, his father’s lessons are the ones that resonate most.
Henne says the most valuable thing he learned from his dad, whom he describes as humble and family-oriented, was, “to always do what’s right, even when it hurts.”
As an example, Henne recalls that shortly after he and his sisters took over ownership of the store in the 1990s, a customer contacted him wanting to sell some tanzanite. Henne’s gemologist estimated the stones to be worth $4,000 to $5,000 and Henne arranged for a dealer in New York to buy them.
“His approach to things is not just a gut feeling. He goes in and systematically looks at everything, methodically and financially, to help him with decision making.” — Clayton Bromberg on John Henne
In the midst of an office move, the New York dealer lost the package of tanzanite, but offered to pay the customer $5,000, the higher end of the estimate. The customer changed his mind, deciding the tanzanite was worth far more, about $11,000 or $12,000.
“My first feeling was that it wasn’t reasonable,” Henne remembers.
His father, however, told Henne that the customer was always right, stressing that it was Henne’s job to rectify the situation. Henne ended up paying the difference.
“It was a great lesson and I’ve carried that forward,” he says. “Whenever dealing with customers or situations that involve money, do what’s right. You’ll be able to sleep at night, feel good about the situation, and you’ll forget about the money.”
A year later, Henne won the Pittsburgh Business Ethics Award in the small business category.
A Man of Faith
Henne always has made philanthropy and community involvement a priority. He’s served on the boards of numerous nonprofit organizations.
The first was Imani Christian Academy, a pre-k through 12th grade private school in Pittsburgh that offers tuition-based scholarships to its students, thus providing a quality education to mainly at-risk kids. Henne served on the board for 10 years.
“Whenever dealing with customers or situations that involve money, do what’s right. You’ll be able to sleep at night, feel good about the situation, and you’ll forget about the money.” — John Henne
“I found that I was able to add some value to it,” he says. “I knew people who could write much bigger checks than I could. I never asked or pushed, but if I presented the story of Imani Christian Academy, sometimes they were compelled to get involved.
“Seeing the impact on these people’s lives is dramatic. Some of the alumni that were students when I was on the board are now in their late 20s with families. They stop into the store, and it’s neat to know that you’ve played a very small part in something that helped them.”
Henne is guided very much by faith. He and his wife Dara and their four sons worship, variously, at a Catholic parish and at an Evangelical Christian Missionary Alliance church.
“My faith is what I rely on to guide and direct everything I do, particularly at work,” he says. “That doesn’t mean I pray at staff meetings or preach and proselytize--in fact, I don’t think that’s an effective way to represent your faith--but faith is something that I very much use to guide and direct what we do. That’s been a tradition that has been passed on all the way from my great-grandfather.”
While Henne had long been involved in philanthropic work outside of the store, it was during his participation in a Christian leadership group 10 years ago that he became inspired to incorporate philanthropy directly into his work at Henne Jewelers.
In the group, Henne was asked to think of a way he could use his business to create positive societal change. Initially, he felt overwhelmed by the task.
He says, “They called it a breakthrough goal. I thought, this is a silly little retail jewelry store. What could we possibly do that would change the world?”
At the time, Henne was struggling with the idea of “having it all” in life. He had one friend and role model whom he considered to be an example of a person who was successfully balancing all areas of life. But Henne’s idea of perfection was shaken to the core when his friend confessed that he had been unfaithful to his wife.
Ultimately, the marriage didn’t survive but it gave Henne an idea for his very own “breakthrough.”
Henne established the “To Have and To Hold” program at his store. It entails giving couples shopping for engagement rings a book by Gary Chapman titled: “Things I Wish I’d Known Before I Got Married.” He also encourages engaged couples to obtain pre-marital counseling. If they do, they get $100 off each wedding band purchased.
Henne explains, “Our business is about love, and our mission is to enhance and strengthen relationships. If we can do that sincerely and legitimately, then I’m excited to get behind it and come to work. Our staff can feel that way too.”
An interior look at Henne Jewelers
An assortment of rings
Another view of the store
While Henne’s relationships with customers transcend selling jewelry, there’s no denying they’ve had a positive impact on the business.
During his tenure, the store has expanded twice. The second time involved moving locations, a decision that required a sizable loan. “My dad was against it,” Henne recalls, “because he was very against debt. We still have tax returns from 1929 to 1932, when the business dropped in half.” For the elder Henne, the returns served as a reminder of how quickly one’s fortunes could turn.
The move ended up being a success.
“I remember my dad walking in the door and he joked, ‘I’m so glad I was for this from the beginning.’ He was ultimately very proud that we did it,” says Henne.
Family Ties
Over his 25-year career, Henne says that his biggest challenge also ranks as his proudest accomplishment: successfully navigating a family-owned business through its various ownership transitions without sacrificing relationships.
“He rose as the family leader and the one who became the man in charge in that generation,” says Bromberg. “To do that the way he did it, without causing tremendous animosity in the family, requires unbelievable discipline and leadership.”
Pictured from left to right: John Henne, his parents Nancy and Jack, son Luke and wife Dara. Out of his four sons, Henne says that Luke “is a natural salesperson like his grandmother.”
Henne bought out his sisters amicably in the 2000s, relying on the services of a family business counselor to facilitate the process, just as they had done during the buy-out of their parents.
The counselor told them that every family, no matter how tight-knit, has its issues, and encouraged the Hennes to explore them and continue meeting over time, putting work into maintaining the health of their relationships.
“I give credit to my parents and to my sisters, to have walked through that with them and still go on family vacations together,” he says.
Henne’s four sons are young, and there’s no telling if there will one day be a fifth generation of Henne Jewelers.
“They have the option to come into the business and the option not to,” says Henne, whose wife Dara is an attorney. “Whatever they choose, we will support them.”
When Henne speaks to various youth groups, he tells them to choose a career they will love.
“Notice in my great-grandfather’s obituary that it talks about his life of service, his giving, his philanthropy, and his faith. It doesn’t mention sales volume, profitability, or the car he drove. So as you’re planning out your life, think about what legacy you want to leave,” Henne advises.
“It’s not about sales and margins and profits, it’s about how you live your life.”
Editors' Picks
Sponsored by
More on Independents
The Latest
WatchesOct 15, 2026
Stephanie Gottlieb’s New Movado Watches Are Made for Your Wrist StackMovado teamed up with the New York-based fine jewelry designer on a new collection of Movado Museum Velura watches.
SourcingOct 15, 2026
Signet Jewelers, Richemont May Join Bidder for De Beers, Report SaysThe two companies are reportedly in talks to join the Global Diamond Consortium, led by former De Beers CEO Gareth Penny, as per Bloomberg.
Brought to you by
Meet Gemology’s Next Generation Microscope: GIA® Gemolite® NXT Professional EditionExperience gemstones with greater precision and comfort than ever before.
CollectionsOct 15, 2026
Wolf x Marla Aaron's New Jewelry Box Is for Some (Not All) of Your ThingsThe “Some of the Things” box follows the two larger “Everything” box designs with the look and function of antique sewing and toolboxes.
Weekly QuizOct 15, 2026
This Week’s QuizTest your jewelry news knowledge by answering these questions.
SourcingOct 14, 2026
Manuel Marcial de Gomar, ‘The Emerald Whisperer,’ Dies at 90The gem hunter, whose 70-year career was defined by adventure and exploration, is remembered for his steadfast faith and sense of wonder.
FinancialsOct 14, 2026
LVMH’s Jewelry Brands Turn in ‘Very Good’ Performance in Q3 Tiffany & Co. continued its full-scale store renovation project while Bulgari’s high jewelry collection generated “record-breaking revenue.”
Brought to you by
Your Piece Could Be the One Editors Talk AboutSubmit your pieces for a chance to win in this year's competition.
Events & AwardsOct 14, 2026
Chicago Responsible Jewelry Conference Releases 2026 ProgramThis year’s sessions feature leading voices from human rights, legal, and conservation organizations.
MajorsOct 13, 2026
David Webb Owner Purchases Lugano JewelryThe high-end jewelry retailer was sold to private investment firm Middle West Partners and a group of longtime clients.
Lab-GrownOct 13, 2026
Stephanie Gottlieb Takes Lab-Grown Diamond Collection WholesaleThe jewelry designer has partnered with Sofer Jewelry to distribute her 85-piece lab-grown diamond collection.
IndependentsOct 13, 2026
Retailer Hall of Fame 2026: Sean DunnDunn, this year’s Single-Store Independent inductee, is passionate about innovation and telling the story of natural diamonds.
AuctionsOct 13, 2026
Christie's Geneva To Auction 'Bulgari Pink' DiamondThe 24-carat fancy intense pink diamond ring could fetch up to $18 million at the November sale.
IndependentsOct 13, 2026
Greenwich St. Jewelers’ New Candle Smells Like HomeThe “Island Jewel” candle honors New York City and Puerto Rico and raises money for the island’s water relief efforts.
TechnologyOct 13, 2026
GemFind Is a New JA Member Benefit Partner The partnership will give JA members access to preferred pricing, exclusive benefits, technology solutions, education, and resources.
SurveysOct 09, 2026
These Will Be the 10 Busiest Days for In-Store Shopping This Holiday SeasonStores should expect to see the most customers on Nov. 27, and Christmas week is expected to be hectic too, as Dec. 25 falls on a Friday.
CollectionsOct 09, 2026
Elisa Solomon Collabs With Serendipity 3 on ‘Frozen Hot Chocolate’ CharmThe charm, our Piece of the Week, features brown diamond frozen hot chocolate topped with white diamond whipped cream and a ruby straw.
AuctionsOct 09, 2026
8-Carat Blue Diamond Goes Unsold at UK Jewelry Auction The top lot of Elmwood’s recent fine jewelry sale in London was a 1.84-carat, D color Tiffany & Co. solitaire diamond ring.
WatchesOct 09, 2026
Movado to Sell Majority Stake in Ebel for $66.5MThe watch company agreed to sell a 95 percent interest to a group comprised of F.P. Journe, Chanel, and Swiss watch exec Pierre Jacques.
Policies & IssuesOct 08, 2026
Third Wave of IEEPA Tariff Refunds Begins This round of tariff refunds is for importers that have sued over IEEPA tariffs in the Court of International Trade and won.
CollectionsOct 08, 2026
Brent Neale’s New Collection Goes ‘Back to Basics’It revisits the brand’s most requested silhouettes, from "Pillow"-set necklaces and bracelets to "Signature"-set rings and earrings.
SourcingOct 08, 2026
Ethical Gem Fair Heads Back to BrooklynThe trade-only event includes buying opportunities as well as educational sessions on artisanal mining, the new Paraíba source, and more.
Events & AwardsOct 08, 2026
Pattons Fine Jewelry Sweeps Local Design ContestAra Chanakian, a jeweler at Pattons, took home top honors in every category at Jewelers of Louisiana’s annual jewelry design competition.
AuctionsOct 08, 2026
Reba McEntire’s Jewelry, Watches Head to Julien’s AuctionsThe live charity benefit sale in Nashville will also feature gowns, boots, and other memorabilia from the country music legend.
Supplier BulletinOct 08, 2026
Overnight Mountings’ Bridal Builder Helps Jewelers Turn Custom Design into a Hands-On Selling ExperienceSponsored by Overnight Mountings
Policies & IssuesOct 07, 2026
The Plumb Club Amplifies Its Voice as Geopolitical Pressures MountThe supplier organization recently joined JA and JVC to have more input on political issues affecting the jewelry industry.
CollectionsOct 07, 2026
Blue Nile, Royal Asscher Collection Highlights Natural Diamond BeautyBlue Nile, a Signet Jewelers-owned brand, is now Royal Asscher’s exclusive licensed retailer in North America.
