Technology

The PR Adviser: Turning Staff into Influencers, Part II

TechnologyJul 30, 2019

The PR Adviser: Turning Staff into Influencers, Part II

Lilian Raji gives a lesson on hashtags in her latest column on influencer marketing. #Readit.

2019_Lilian_Raji_NEW.jpg
Lilian Raji is a strategic communications and PR adviser who helps companies understand their marketing problems, then designs and executes strategies to solve them.

Hello dear readers! It’s been weeks since Vegas. I hope you’re well-tanned from doing absolutely nothing in the sun. Or, at the very least, have bodies made supple by daily massages and nightly mojitos as you recuperate from the shows.

It’s time to pick up where we last left off in our influencer marketing focus.

We were in the process of creating an elite, super-engineered, influencer warrior named Anastasia who influences exclusively for you. Let’s continue!

Q. Dear Lilian,

Rather than paying influencers to help promote our business, how can I turn my staff into influencers?

Signed,

Keeping the Bacon at Home

A. When we last rendezvous-ed here on National Jeweler, your homework assignment was to grab a free copy of my Influencer Marketing Toolkit, and use the workbook “The Creative Brief” to help brainstorm Anastasia’s content strategy.

In your strategy development, did you include how you can involve your customers? If not, tsk, tsk, tsk.

The most important rule in sales, marketing or PR is that it’s never about you.

Buying is about the customer.

Whenever a customer buys from your Anastasia, she’ll ask the happy customer to do a joint selfie showing off the latest purchase. This gets posted and tagged on Instagram, where yours and the customer’s followers can see.

For gift purchases, encourage the customer to share pictures or video of the recipient receiving that gift, especially if it’s an engagement ring like this Royal Asscher-cut stone set in a twisted split shank.

When the picture or video arrives, onto Instagram it goes with a humble-brag post about Anastasia’s involvement.

Including real, live, happy customers on your Anastasia’s Instagram is the most authentic thing you can do. And never forget—authenticity is the gateway to influence.

Now, say several weeks have passed with Anastasia diligently posting alluring content, yet she’s barely cracking 2,000 followers. What gives?

With all the hours she’s putting in, surely she should have 100,000 followers by now, right?

Wrong. And don’t call me Shirley.

Herein lies the challenge of becoming an influencer.

How long have you known the name Kim Kardashian? A year? Four years? A decade?

Would you be surprised to know “Keeping Up with the Kardashians” first aired in 2007?

Yeah, it’s been that long. Let’s take a moment to acknowledge just how hard Kris Jenner has worked to keep her family relevant all these years.

“Don’t buy followers because those followers are often bots that don’t have
credit cards, or limbs to wear your jewelry.” But back to Anastasia and her slow-growing follower count. Above everything else, it takes time to grow a significant following. Be neither impatient nor ashamed at the slow growth.

Instead, be ecstatic about every single follower Anastasia earns. Those followers are there because they want to know what Anastasia will post next.

That kind of desire is what carries you from the doorstep of authenticity to the bright lights of influence.

You’ll be tempted to try and take shortcuts. Don’t.

Don’t buy followers because those followers are often bots that don’t have credit cards, or limbs to wear your jewelry. Bought followers also hamper your authenticity when people question why none of your 1 million followers ever offer thoughtful comments on your posts.

Don’t engage software that tricks thousands of real people into following you by first following them. Those new followers, however human, aren’t interested in your recommendations. They’re following you out of a social media etiquette to follow back those who follow them.

To increase genuine followers, always include hashtags in your posts. This is a hashtag: #.

Hashtags tell Instagram how to categorize your post and make it easier for those following that category to see your post in their feed. Just make sure the hashtags you use are those people would search for.

I have a client who took to hashtags like Elizabeth Taylor took to jewels. He was so enamored with hash-tagging that he would hashtag his wife’s unique name and random things like #pots and #table.

Please don’t do that. Hashtags have a very specific marketing purpose. Use them wisely.

Nonetheless, don’t be afraid to apply conceptual thinking in selecting your hashtags.

Take a look at this Phillip Gavriel post. I love the lifestyle shot showing off those rings. They’ve used the perfect applicable hashtags (#jewelryaddict, #jewelrygram, #bling, etc.), but let’s think abstractly.

How about #fridaynightout? Having been used 184K times, a post with this hashtag is likely to show up in more feeds.

Also, #datenight! With 15.5 million previous uses, this one’s a no-brainer, especially with the lifestyle angle Phillip Gavriel has chosen for the picture.

I’m pretty sure Instagram users looking for style inspiration on #datenight or a #fridaynightout would love to know about these Phillip Gavriel rings. They’ll also want to see more jewelry recommendations from Phillip Gavriel by following the account.

Having a strong hashtag strategy is just one of many ways to increase followers. There are so many more things you can do. But, alas, we’re out of time!

Get your free copy of my Influencer Marketing Toolkit, and return to your content strategy drawing board. Use the worksheets in “The Creative Brief” to come up with additional abstract hashtags.

When we meet again next month, we’ll conclude Anastasia’s journey of becoming an elite influencer as we delve deeper into strategies to increase her/your followers.

In the meantime, my calendar is open to you should you need tips before then.

Lilian Raji is a strategic communications and PR adviser who helps companies understand their marketing problems, then designs and executes strategies to solve them. Learn more at LilianRaji.com. Submit questions for Lilian to answer here and connect with her on Facebook, Twitter, Instagram and Pinterest.
Lilian Rajiis a strategic communications and PR adviser who helps companies understand their marketing problems, then designs and executes strategies to solve them.

The Latest

Forever Present Campaign Me Myself & I
SourcingNov 26, 2024
De Beers Stays With ‘A Diamond Is Forever’ for 2024 Holiday Campaign

“Forever Present” highlights gifting opportunities for natural diamonds, celebrating familial, friendship, and romantic relationships.

Suzanne Belperron jewelry
AuctionsNov 26, 2024
Christie’s To Auction Collection of Suzanne Belperron Jewels

It’s one of the most impressive assemblages of the French designer’s pieces ever to come to auction, Christie’s said.

National Jeweler columnist Emmanuel Raheb
ColumnistsNov 26, 2024
The Smart Lab: 7 Strategies for Refining Your Holiday Email Marketing Campaigns

Successful email marketing campaigns are all about timing, personalization, and compelling CTAs, Emmanuel Raheb writes.

Jewelers Mutual Group Cybersecurity
Brought to you by
Navigating Cybersecurity: Essential Guidance for Jewelers

From protecting customer data to safeguarding inventory records, it's crucial to learn how to tackle cybersecurity challenges.

Lisa Bridge and Dr. Wendy Bohrson
MajorsNov 26, 2024
GIA’s Board of Governors Adds 2 New Members

Retail leader Lisa Bridge and geology professor Dr. Wendy Bohrson joined the organization’s board.

Weekly QuizNov 26, 2024
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Ben Bridge Benny Bear
MajorsNov 26, 2024
Ben Bridge Jeweler Unveils This Year’s ‘Benny Bear’

Look out for a black bear wearing a purple Santa hat and its zippered tummy pouch made for holding a holiday gift from Ben Bridge Jeweler.

William Goldberg book
SourcingNov 25, 2024
William Goldberg Celebrates 2 Major Milestones With New Book

“The William Goldberg Way” was released in honor of the company’s 75th anniversary and 25 years of its proprietary Ashoka diamond.

Article-Top-Image.jpg
Brought to you by
Enhance Your Expertise with IGI’s In-Person Courses in NYC

This fall, sharpen your skills in jewelry grading, quality control and diamond assessment.

Lusix Lab Grown Diamonds at JCK Las Vegas 2022
Lab-GrownNov 25, 2024
Lab-Grown Co. Lusix Sold to 2 Companies for $4M

Fenix and Dholakia Lab-Grown Diamonds have jointly acquired the Israel-based company, which grows diamonds using solar power.

Sophie Bille Brahe New York Store Interior
IndependentsNov 25, 2024
Sophie Bille Brahe Opens First US Store

The Danish brand has opened an appointment-only location on Madison Avenue in New York City.

Original Miami Beach Antique Show sign
Events & AwardsNov 25, 2024
The Original Miami Beach Antique Show Panel to Feature Fred Savage

The actor and watch enthusiast will be part of the show’s education lineup.

CD Peacock Mansion in Oak Brook, Illinois
EditorsNov 22, 2024
Out & About: Inside the CD Peacock Mansion

Step inside the nearly 21,000-square-foot suburban Chicago jewelry store with Editor-in-Chief Michelle Graff.

Xander Jane earrings
CollectionsNov 22, 2024
Piece of the Week: Xander Jane’s ‘Spiked’ Pearl Studs

These punk-inspired earrings from the new Canadian brand’s debut collection reveal the alter ego of the classic pearl.

Facets of Fire Pear and Marquise Diamonds
SourcingNov 22, 2024
Facets of Fire Expands to Include Pear, Marquise Diamonds

The company brings its nanotechnology to two new fancy cuts for diamonds that feature its signature color and brilliance.

5 main.jpg
Supplier BulletinNov 21, 2024
Tasha R Releases 2025 Labbelle Lab Diamond Jewelry Catalog

Sponsored by Tasha R

18-karat gold Tiffany & Co. pocket watch Captain Arthur Rostron
AuctionsNov 21, 2024
Gold Watch Gifted to Titanic Rescue Ship Captain Sells for $2M

Three Titanic survivors presented him with the personalized Tiffany & Co. timepiece about a year after the tragedy.

Harris Jewelry storefront
MajorsNov 21, 2024
Harris Jewelry Ordered to Reopen Claims Portal for Refund Requests

A federal court found that the jewelry store chain violated terms of the settlement reached after it was accused of defrauding customers.

Cynthia Erivo wearing Have a Heart x Cynthia Erivo collection
CollectionsNov 21, 2024
Channel Elphaba in Muse’s ‘Have a Heart x Cynthia Erivo’ Collection

Cynthia Erivo chose Dreams of Hope, an organization dedicated to empowering LGBTQA+ youth, as the charity for this year’s collection.

Rocksbox San Francisco store
MajorsNov 21, 2024
Rocksbox Opens Pop-Up Store in San Francisco

The new space was designed to evoke a warm, inviting vibe.

Mary Moses Kinney
IndependentsNov 21, 2024
Mary Moses Kinney Is Now Part of The Edge’s Team

Kinney, who spent nearly 30 years at IJO, has been hired to head Abbott Jewelry Systems’ new virtual marketplace.

Sotheby’s New York building
CrimeNov 20, 2024
Sotheby’s to Pay $6.25M Settlement to NY State for Alleged Tax Fraud

The auction house was accused of helping clients avoid paying taxes on millions of dollars’ worth of art purchased from 2010 to 2020.

Kering logo
Events & AwardsNov 20, 2024
Kering Debuts New Jewelry Award With Sustainability Focus

The four finalists will present their pieces at the 2025 JCK Las Vegas show.

Model wearing pieces from Camera Oscura collection
CollectionsNov 20, 2024
Pamela Love Channels Surrealist Artists in New Collection

The “Camera Oscura” collection showcases earring designs celebrating female Surrealist artists Claude Cahun and Leonor Fini.

Columbia Gem House “Pebbles to Pines” fundraiser
Policies & IssuesNov 20, 2024
Columbia Gem House Raises $10K for Reforestation Efforts

The money will fund the planting of 10,000 trees in critical areas across Oregon, Arizona, Montana, and other regions.

The jewelry symposium 2025
Events & AwardsNov 20, 2024
The Jewelry Symposium Opens Registration, Scholarship Applications

The event centered on advancing jewelry manufacturing technology will return to Detroit in May 2025.

Stock image of police cars with lights on
CrimeNov 19, 2024
Woman Killed in Armed Robbery of Sacramento Jewelry Store

Local reports identified the woman as the wife of the jewelry store owner.

Tsar Ferdinand I Bulgaria colored diamond pin and emerald diamond ring
AuctionsNov 19, 2024
‘A Tsar’s Treasure’ Fetches $2.9M at Sotheby’s Jewelry Sale

A collection of pieces owned by Ferdinand I, the first king of modern Bulgaria, and his family, blew away estimates in Geneva last week.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy