Editors

I Entered ‘The Vault’ at Saks Fifth Avenue

EditorsSep 16, 2019

I Entered ‘The Vault’ at Saks Fifth Avenue

Associate Editor Lenore Fedow ventured into the retailer’s new space dedicated to high jewelry and timepieces.

20190916_Saks_Vault.jpg
Saks Fifth Avenue opened “The Vault” earlier this month, which features six jewelry shop-in-shops and eight watch boutiques, at its New York City flagship store.

Saks Fifth Avenue opened “The Vault” earlier this month, a space dedicated to high jewelry and watches on the lower level of its New York City flagship store.

I wrote about the opening, looked through press photos and remarked to my fellow editors how much I’d love to see it in person.

Our Editor-In-Chief Michelle Graff suggested I venture into The Vault and write a blog post about my visit. And so with my boss’ blessing to go shopping on the job, I hopped on an uptown 5 train and headed to Saks.

You can’t miss The Vault upon entering the store—a rainbow, fluorescent-colored escalator, created by Dutch architect Rem Koolhaas, beckons shoppers to head downstairs.

It felt exclusive as soon as I set foot on the shimmering gray floor; The Vault is spacious and elegant, a quiet escape from the hustle and bustle of upstairs.

Perhaps it was because I stopped by in the late afternoon on a Thursday, but there were only a handful of people mulling around.

It had the air of a museum, with visitors walking around at a leisurely pace, speaking in hushed tones with their hands behind their backs, staring in reverence, careful not to put any fingerprints on the showcase glass.

I started at the back and worked my way around counterclockwise, stepping into each of the shops.

There are six fine jewelry shop-in-shops in the space: Boucheron, Chanel, Chopard, Graff, Piaget and Repossi.

Eight watch brands are in The Vault as well: Baume & Mercier, Franck Muller, Hermès, IWC Schaffhausen, Jaeger-LeCoultre, Roger Dubuis, TAG Heuer and Vacheron Constantin.

My first stop was Piaget. There was no one in the boutique, but it wasn’t long before an employee stopped in to see if I needed any help.

When I told her I was just looking around (unfortunately), she smiled and told me her name and where she would be if I needed any help. I was approached only once, left to walk around the rest of the shops undisturbed, which I appreciated.

The security measures were discrete but present, as serious-looking men in suits walked circled the space slowly.

Just to be sure, I asked a nearby employee if it was alright to take photos and I received an enthusiastic “yes!”

It’s hard to imagine stores telling anyone they aren’t allowed to take pictures in the age when sharing on social media is such a big part of driving interest.

I took my

phone out to snap a few photos and noticed fellow shoppers doing the same.

Chopard’s shop was blocked off and appeared to still be under construction, but its merchandise was featured in adjacent showcases, a pair of silky gloves sitting on a nearby table to keep the jewelry smudge free.

Jewelry showcases sit near the middle of the space, featuring Bulgari’s Serpenti watches as well as one-of-a-kind pieces from Assael, Oscar Heyman, Piranesi, and Martin Katz.

The candy-colored jewelry from Nini Jewels stood out to me, especially an 18-karat yellow gold nine-row “Birdcage” cuff featuring tanzanite, peridot, rubellite, citrine and diamonds.


Nini Jewels’ one-of-a-kind “Birdcage” bracelet (far left, $150,000)

It looks like it belongs in the jewelry box of an eccentric socialite who’s dripping in over- the-top jewels and old money. I just love it.

Tiffany & Co. is the first special guest to take over The Vault’s exhibition space, displaying stunning pieces from its “Paper Flowers” collection and other show-stopping diamond jewelry on a Tiffany Blue background (of course).

The exhibition space has been set aside to feature brand partners, guest curators, special collaborations and other events.

There was a seating area with luxe couches perfect for people watching, though there weren’t too many shoppers lingering the day I visited.

As I toured The Vault, I thought to myself how spoiled I’ve become by how often I come in contact with expensive jewelry, playing dress up with diamonds and gems I’d never have access to in any other line of work. At the next showcase, I lingered a little longer and looked a little closer.

When I was done downstairs, I decided to head to the second floor to Saks’ original jewelry department, which I also found to be sparsely staffed and quiet.

The shops on the second level included jewelry from Vhernier, David Webb, Zydo and Anita Ko. Chopard has a shop on the second level as well.

The stores here seemed a bit more low-key and the showcases were closer together in a smaller space.

I felt more comfortable upstairs than in The Vault, more like I was shopping and less like I was at a museum.

I exited the jewelry department and made my way upstairs, walking around a few floors of women’s fashion before popping into the out-of-this-world shoe section, both of which were much livelier than the jewelry departments.

Shoppers balanced armfuls of clothes and employees walked back and forth with stacks of shoes, a welcome change to the quiet.

While in the elevator heading out, I noticed the fancy escalator is the only way to get to The Vault; the elevators won’t take you down to that level.

I had passed a few signs for The Vault during my visit, but the elevator ads seemed more focused on telling shoppers about the pop-up Magnum ice cream bar on the fifth floor.

I had walked by the bar earlier, and the customers there had looked overjoyed to hand over $8 plus tax for a customized ice cream bar, selecting the type of chocolate and toppings they wanted.

The toppings selection included unicorn gems, mermaid pearls, salted caramel crisp pearls and gold glitter confetti, a nod to the fall trends of “bold metals and larger-than-life gemstones,” according to the pop-up shop’s event page.

A group of friends gathered for photos with their ice cream bars, posing for “candid” shots as they took bites.

They looked like they were having more fun than anyone else in the store. The ice cream bar was an experience to share with friends, a reason to come to Saks rather than other stores lining Fifth Avenue.

The Vault is quiet, for now, but with its beautiful, Instagram friendly design, it has the potential to draw the same level of excitement as the Magnum station.

Not everyone who enters Saks is going to take the escalator ride downstairs and drop a million dollars on a sapphire necklace.

However, I can envision The Vault as an events space, hosting talks and panels with celebrities and fashion royalty, or bringing in designers for trunk shows, thereby generating more excitement and foot traffic for the jewelry department and the department store in general.

I look forward to seeing what events and special guests Saks has up its sleeves.
Lenore Fedowis the senior editor, news at National Jeweler, covering the retail beat and the business side of jewelry.

The Latest

Cover.jpg
Supplier BulletinAug 13, 2026
Your Piece Could Be the One Editors Talk About

Sponsored by American Gem Trade Association

Two Pandora Talisman pendants
FinancialsAug 13, 2026
Pandora’s ‘Talisman’ Collection Shines, Lab-Grown Diamond Sales Fall

In the United States, second-quarter sales were flat amid soft consumer sentiment and lower in-store traffic.

Cuckoo Cuckoo Cadbury Conundrum egg
AuctionsAug 13, 2026
This Gold Cadbury ‘Conundrum’ Egg Set a World Auction Record

The 22-karat gold egg, sold at Batemans Auctioneers in the U.K., was part of a 1980s treasure hunt ad campaign for Cadbury Creme Eggs.

1872-x-1052-July-ad (1).png
Brought to you by
Why More Jewelry Retailers Are Hosting Turnkey Estate Buying Events

Retailers are seeking new ways to attract customers, increase traffic, and create revenue – Estate buying events are a popular solution.

Picture of 2,488 carat rough diamond next to tweezers, a golf ball, and a loupe
SourcingAug 13, 2026
2,488-Carat Diamond, Largest Found in Botswana, Has a New Owner

Lucara Diamond Corp., which recovered the “Motswedi” diamond from the Karowe mine, sold the stone for an undisclosed amount.

Weekly QuizAug 13, 2026
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
John Hardy Heishi Collection Campaign Imagery
CollectionsAug 13, 2026
John Hardy Infuses ‘Icon,’ ‘Heishi’ Collections with Color

The expanded collections now feature hand-cut gemstones like topaz, tanzanite, chrysoprase, chalcedony, smoky quartz, and fire opal.

Jean Dousset Westfield Valley Fair
Lab-GrownAug 13, 2026
Jean Dousset Opens Third Store

The lab-grown diamond jewelry brand’s newest boutique is in Westfield Valley Fair in Santa Clara, California.

Brought-To-By-Article-Top-Image.jpg
Brought to you by
Wedding Band Trends 2026: Personalization Takes Center Stage

Colored gemstones, artisan finishes, mixed metals, and meaningful details are shaping demand in bridal jewelry.

Legacy emerald
SourcingAug 12, 2026
Eshed-Gemstar on the Painstaking Process of Cutting ‘The Legacy Emerald’

The gemstone supplier and manufacturer acquired the remarkable 104-gram Zambian emerald at Gemfields’ auction in May.

Surveillance image of jewelry thieves
CrimeAug 12, 2026
Elderly NYC Woman Targeted in Jewelry Swap Scheme

Two suspects offered to trade the woman a “winning” lottery ticket for her jewelry.

The Finsch Diamond Mine in South Africa, owned by Petra Diamonds Ltd.
SourcingAug 12, 2026
Another Diamond Mine Poised to Close

Finsch has been in business rescue since May, and owner Petra Diamonds said it sees no viable path forward for the mine.

Stock image of gavel, handcuffs, and law books
CrimeAug 12, 2026
Jewelry Store Employee Gets 20 Years to Life in Choking Death of Boss

Michel Patrick DeSalles was sentenced after pleading guilty to the 2017 murder of Omid Gholian, who owned a jewelry store in Manhattan.

Beth Miller Frederick Goldman
MajorsAug 12, 2026
Frederick Goldman Names New SVP of Sales

Longtime industry executive Beth Miller has taken on the role.

Verdura unicorn brooch
AuctionsAug 11, 2026
Verdura Unicorn Brooch With Royal Connection Up for Auction

The brooch was owned by Virginia Fortune Ryan Ogilvy, who served as a lady of the bedchamber to Queen Elizabeth II for nearly 50 years.

Jamie Cygielman
MajorsAug 11, 2026
Signet Jewelers Selects Mattel Exec to Lead Zales, Banter

Jamie Cygielman will take on the role on Aug. 24.

Richard Moore
IndependentsAug 11, 2026
Polly’s Fine Jewelry Co-Owner Richard Moore Dies at 69

Moore, Polly’s husband, is remembered as a family man with an easygoing spirit and a love for sports and the outdoors.

National Jeweler columnists Duvall O’Steen and Jen Cullen Williams
ColumnistsAug 11, 2026
Creative Connecting: How to Sell Colored Gemstones to Gen Z

Duvall O’Steen and Jen Cullen Williams share the best ways to display, present, and explain colored gemstones to younger customers.

NAJA logo
Events & AwardsAug 11, 2026
NAJA Announces Lineup For 2026 Fall Virtual Conference

The mid-year conference for jewelry and watch appraisers will take place Sept. 5-6 on Zoom.

Honest Hands Workbench Ring Builder
TechnologyAug 10, 2026
Colorado Jeweler Launches Customization Tool He Built Himself

Honest Hands Ring Co. Founder Benjamin Bosworth shared his thoughts on jewelry technology and why AI can never replace the human element.

QVC Group logo
MajorsAug 10, 2026
QVC Exits Chapter 11 Bankruptcy, Names New Interim CEO

QVC Group President and CEO David Rawlinson is temporarily being replaced by a familiar face, former QVC CEO Mike George.

State Property Lorenz Station Bracelet
CollectionsAug 10, 2026
State Property Puts a Ripple in the ‘The Voyager’ Collection

The brand also added two one-of-a-kind brown diamond pieces to the “Sanssouci” series of its “Gardens” collection.

Ostbye receiving Vendor of the Year trophy at 2026 IJO show
MajorsAug 10, 2026
And IJO’s 2026 Vendor of the Year Is …

Ostbye took home top vendor honors at the Independent Jewelers Organization’s show, held last month in Kentucky.

1872-x-1052-July-ad (2).png
Supplier BulletinAug 07, 2026
Why More Jewelry Retailers Are Hosting Turnkey Estate Buying Events

Sponsored by Stratus Estate Buyers

Blue Nile President Pamela Cloud
MajorsAug 07, 2026
Retail Veteran Pam Cloud Appointed President of Blue Nile

Cloud, who will officially join Blue Nile on Monday, spent 26 years at Tiffany & Co. and founded jewelry brand Roseate.

Paulo Garcia
MajorsAug 07, 2026
Pandora Appoints Paulo Garcia as New CFO

Garcia will take over from the company’s current CFO, Anders Boyer, who is retiring at the end of November.

Etsy office Dumbo Brooklyn
MajorsAug 07, 2026
Etsy to Lay Off 12% of Workforce

Etsy CEO Kruti Patel Goyal explained why the company is letting go more than 200 employees as its performance improves.

Syna Star Gazer Pendant
TrendsAug 07, 2026
Look Ahead with Syna’s Binoculars Pendant

The “Star Gazer” pendant, our Piece of the Week, is Syna’s tribute to curiosity and the discovery of something new.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy