Columnists

Creative Connecting: Why Jewelers Should Be More Active on YouTube

ColumnistsMay 18, 2021

Creative Connecting: Why Jewelers Should Be More Active on YouTube

A strong following on YouTube can boost online visibility and trust in your store’s staff, Duvall O’Steen and Jen Cullen Williams write.

2021_JCW-Duvall-Header.jpg
Duvall O’Steen, left, and Jen Cullen Williams are independent communications strategists and senior consultants for the Luxury Brand Group. They can be reached at DuvallOsteenNYC@gmail.com or Jen@JenCullenWilliams.com.
YouTube is now the second largest search engine on the internet, topped only by its parent company, Google.

Because Google owns the social media giant, it naturally prioritizes YouTube videos on its search engine results. According to networking software provider Mushroom Networks, YouTube processes more than 3 billion searches a month, 100 hours of video are uploaded every minute and it is bigger than Bing, Yahoo!, Ask, and AOL combined.

Consumers who are looking to learn turn to YouTube for valuable how-to video content. You can now find YouTube videos on almost any subject you can imagine, and more and more people are incorporating the platform as part of their online research.

As mentioned, YouTube videos also show up in Google searches, so by posting informational videos on YouTube, you can gain SEO traction in both search engines.

For example, if you do a Google search for “how to buy a diamond ring,” three YouTube videos come up on that all-important first page, just below the Blue Nile, Brides and GIA educational written content on the topic.

Two of the three videos are not from extremely well-known brands/sources, yet they come up on page one of a Google search because of their activity and viewership on YouTube.

Jewelers have a wealth of industry knowledge that is very helpful to consumers when making some of their biggest life decisions, and of course, in celebrating life’s special moments.

Putting that educational content on YouTube can enhance jewelers’ SEO and drive more traffic to their websites.

Jewelry Video Content for YouTube
Jewelers looking to post on YouTube have no limit to the types of helpful content they can provide.

For best results in terms of viewership and SEO, consider educational content (how-to videos, one of the most common types of content on the platform), behind-the-scenes clips, and expert guest interviews.

Jewelers can host a wide variety of how-to videos.

Occasion-oriented content could prove helpful and position your store, and your staff, as the go-to experts for things like how to shop for an engagement ring, how to plan a proposal, or how to choose the best jewelry for Mom on Mother’s Day. 

Product knowledge can also be shared on YouTube. Thoughtful videos on subjects like how to shop for or identify quality in specific gems or what to know about diamond shapes can help build your following and even serve as training videos for your new hires.

Keep the content short and specific.

For example, don’t cover all gems in a video about how to select the highest quality gems. Instead, post separate videos about sapphires, emeralds, pearls, etc. Same with diamond shapes—as opposed to covering them all in one long video, consider shorter videos about each shape (princess, oval, cushion cut, etc.).

Fashion or styling videos can also build your following and enhance your SEO. If one of your team members is particularly stylish and well spoken, they can serve as your spokesperson. Consider topics like how to select the perfect pair of earrings for your face shape, how to build the perfect jewelry wardrobe or how to select jewelry styles that transition easily from day to evening.

In addition to how-to videos, behind-the-scenes video is also appealing to consumers.

Given the popularity of unboxing videos, maybe your team could snap high-quality, well-lit video of the buyer opening a box of new jewelry from a beloved brand. Customers will feel like they get to see the new styles first, before even visiting the store.

If your store has a bench jeweler, you could shoot footage of the jeweler working while talking about craft or show a repair they’re working on. This positions your store as a great option for custom design or jewelry repairs.

Expert guest interviews are another way to provide meaningful content. Consider inviting designers to your store or be sure to capture video of them when they come for personal appearances and trunk shows.

Ask them about their inspirations behind their latest collections, their personal history, how they became a designer, etc.

The rise in popularity of podcasts is proof that people love to listen to people’s stories. Let your designer tell their story, share how you discovered the designer and give sneak peeks at new collections coming soon. You can also share the audio track of the interview as a podcast.

 Related stories will be right here … 
Appraisers or jewelry insurance reps would also be great for video interviews. Appraisers can share meaningful information about what they look for in evaluating heritage jewels, and insurance reps can share best practices for storing or traveling with fine jewelry.

You can embed your YouTube links on your store’s website, increasing your YouTube viewership, while also allowing browsing customers to watch on your site. 

Pay attention to details like lighting and camera angles in creating the videos and share as much beautiful jewelry and gems as you can to keep it aspirational and emotional. And who knows, maybe your video will end up on page one of a Google search!

Optimizing Your Videos for Search
Once you have set up a YouTube channel and created video content that needs to be posted, it is time to optimize your video name and description to increase discoverability. 

Start by renaming your video file using an SEO target keyword. Labeling it with a target keyword allows YouTube to “read” your file name once uploaded and place you appropriately in search results. Replace a file name like “mybusiness_ad_01Final.mov” with specific keywords like “cushion-cut-diamond-buying-guide.mov.”

Make sure to include keyword(s) in the video title. Name the videos as specifically as possible for people to easily find your videos. 

For example, if you create a video on cushion cuts, title it something like “Cushion Cut Diamonds and Gemstones--What you Need to Know” or “How to Identify Quality in a Cushion Cut Diamond.” Keep your titles less than 60 characters to avoid getting cut off on the results pages. 

Next, include a video description that is front-loaded with keywords and the most important information, as well as calls to action in the first 100 characters. 

You can add longer descriptions up to 1,000 characters, but viewers will have to click “show more” to see the full description. Also, consider adding closed captioning or transcripts from the video for those who cannot access audio or who are hearing impaired. It can also boost SEO results. 
Once your video is uploaded, you can categorize it under “Advanced Settings.” By selecting a category, it groups your video with similar content on YouTube. Then it can be served to viewers who are searching for similar topics.

If you have a verified YouTube account, upload a custom thumbnail image, which is the main image viewers see when scrolling through search results. This can impact the number of clicks and views your video receives. There are auto-generated thumbnails by YouTube, but custom thumbnails (1280x720 pixels in a 16:9 ratio) tend to generate better results.

There are many other ways to optimize your content, attract and retain viewership, and grow your YouTube channel subscribers. Our best piece of advice is to continue to learn about the latest ways to stand out … by watching YouTube tutorials. 

Video storytelling and education are incredible tools that jewelers can use to find new potential customers and to market their brands without the off-putting hard sell. Buying jewelry is an emotional experience, and a YouTube channel is a great way to tap into that emotion, by demonstrating your expertise and, more importantly, your passion. 

3, 2, 1 … action!

Duvall O'Steenis an independent communications strategist and senior consultant for the Luxury Brand Group.
Jen Cullen Williamsis an independent communications strategist and senior consultant for the Luxury Brand Group.

The Latest

Movado Connect 2.0 watches
FinancialsMay 30, 2025
Movado’s Q1 Sales Slip Amid ‘Challenging’ Retail Environment

The company plans to raise the prices of select watches to offset the impact of tariffs.

Zoë Chicco Bracelets
Policies & IssuesMay 30, 2025
Tariffs & Designers: Navigating Pricing in an Unstable Environment

Between tariffs and the sky-high cost of gold, designers enter this year’s Las Vegas shows with a lot of questions and few answers.

Renato Cipullo Hematite Blaze Necklace
CollectionsMay 30, 2025
Piece of the Week: Renato Cipullo’s ‘Hematite Blaze’ Necklace

Designed by founder Renato and his daughter Serena Cipullo, it showcases a flame motif representing unity and the power of gathering.

Article Image 1.png
Brought to you by
Clienteling Isn’t a Buzzword. It’s an Essential Business Model.

More shoppers are walking out without buying. Here’s how smart jewelers can bring them back—and the tool they need to do it right.

Stock image of shipping containers
Policies & IssuesMay 30, 2025
Trade Court Declares Trump’s Tariffs Invalid

However, the tariffs remain in effect in the short term, as an appeals court has stayed the U.S. Court of International Trade’s decision.

Weekly QuizMay 30, 2025
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Britney Spears
CollectionsMay 29, 2025
Britney Spears Files Trademark for New Jewelry Line

The pop icon is one step closer to launching her “B Tiny” jewelry collection, a collection she first began posting about last fall.

Inoveo Platinum Grain image.jpg
Supplier BulletinMay 29, 2025
Inoveo Platinum Grain, Exclusively Distributed by Stuller

Sponsored by Stuller

antique_Vegas_2024_by_headshot_stories_9454.jpg
Brought to you by
Las Vegas Antique Jewelry & Watch Show: Showcasing the Most Collectible Merchandise from Across the Globe

Gain access to the most exclusive and coveted antique pieces from trusted dealers during Las Vegas Jewelry Week.

Grizzly Mining Pilala emerald
SourcingMay 29, 2025
Grizzly Auctions 6,620-Carat Emerald

It was featured in the miner’s latest sale, which brought in $24.8 million.

GemFind Logo
TechnologyMay 29, 2025
GemFind Launches AI Product Description Software

GemText AI uses artificial intelligence to generate tailored product titles, descriptions, and tags with jewelry-specific language.

Graff Fontainebleau Las Vegas
MajorsMay 28, 2025
Graff Unveils New Las Vegas Flagship

The 3,300-square foot location is the jeweler's largest store in North America.

Kim Kardashian
CrimeMay 28, 2025
8 Convicted in Kim Kardashian Jewelry Heist Trial

Aging and with myriad health issues, none will serve time for their roles in robbing the billionaire celebrity at gunpoint in 2016.

New York Liberty 2024 WNBA Championship Ring
CollectionsMay 28, 2025
NY Liberty’s 2024 Championship Rings Honor Historic Win

The WNBA team received rings imbued with meaning, from leaf motifs and its Liberty torch to the number of diamonds used.

Jewelers Board of Trade logo
MajorsMay 28, 2025
Andrew Rickard Named JBT President

A longtime executive at RDI Diamonds, Rickard has served on the JBT board for the past five years.

Logos for Manufacturing Jewelers & Suppliers of America and Jewelers of America
MajorsMay 27, 2025
MJSA to Become Part of Jewelers of America

The two organizations have signed an affiliation agreement that’s expected to be finalized in the coming weeks.

Al Capone Pocket Watch
AuctionsMay 27, 2025
Al Capone’s Patek Philippe Pocket Watch Back Up for Auction

The platinum and diamond watch is part of Sotheby’s upcoming Important Watches sale.

Kat Florence Lumina
AuctionsMay 27, 2025
182-Carat Paraíba-Type Tourmaline Sells for $487K

Recovered in Mozambique, “The Kat Florence Lumina” was part of Bonhams’ Hong Kong jewelry auction held last week.

Mark Henry Gumdrop Bypass Ring
TrendsMay 27, 2025
Amanda’s Style File: Candy-Colored Gemstones

Get a taste of the delicious candy-like gemstones in this Amanda’s Style File.

Stock image of police cars with their lights on
CrimeMay 23, 2025
JSA Shares Holiday Weekend Security Tips Amid Spike in Burglaries

JSA’s Scott Guginsky provided a list of nine security measures jewelers should observe while locking up for the long weekend.

Bliss Lau Bright Ring
CollectionsMay 23, 2025
Piece of the Week: Bliss Lau’s ‘Bright’ Ring

From Lau’s “Love of a Kind” series, the engagement ring was inspired by the moon and holds a different meaning depending on how it is worn.

GIA pearl report
GradingMay 23, 2025
GIA Updates Pearl Classification System

The lab has adjusted the scale it uses for nacre grading.

GCALbySarine Diamond Journey Certificate_1872x1052.jpg
Supplier BulletinMay 22, 2025
How to Put Natural Diamonds Back in the Spotlight

Sponsored by GCAL by Sarine

The late West Virginia jeweler David Ettinger
CrimeMay 22, 2025
NY Jeweler Sentenced in Shoving Death of Colleague at IJO Show

David Walton will serve three years’ probation after an incident in a hotel bar led to the death of West Virginia jeweler David Ettinger.

Watches of Switzerland store in Mall of America
FinancialsMay 22, 2025
Watches of Switzerland’s Full-Year U.S. Sales Climb 14%

The retailer also provided an update on how the tariffs situation in the U.S. is affecting its business.

Jorge Adeler, Wendy Adeler, Valentina Adeler
IndependentsMay 22, 2025
Adeler Jewelers Celebrates 50 Years

The family-owned jeweler in Great Falls, Virginia, will be celebrating its golden jubilee with a year’s worth of events.

Jose Hess Design Awards 2025 Trophy
Events & AwardsMay 22, 2025
Jose Hess Design Awards Announce Judges

The nonprofit elected five judges who will decide the winners of its design competition.

MJSA 2025-2026 Buyer’s Guide
MajorsMay 22, 2025
MJSA Releases 2025-2026 Buyer’s Guide

This year’s edition includes articles on the favorite tools of notable designers, evaluating when to outsource production, and more.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy