Columnists

Creative Connecting: Why Jewelers Should Be More Active on YouTube

ColumnistsMay 18, 2021

Creative Connecting: Why Jewelers Should Be More Active on YouTube

A strong following on YouTube can boost online visibility and trust in your store’s staff, Duvall O’Steen and Jen Cullen Williams write.

2021_JCW-Duvall-Header.jpg
Duvall O’Steen, left, and Jen Cullen Williams are independent communications strategists and senior consultants for the Luxury Brand Group. They can be reached at DuvallOsteenNYC@gmail.com or Jen@JenCullenWilliams.com.
YouTube is now the second largest search engine on the internet, topped only by its parent company, Google.

Because Google owns the social media giant, it naturally prioritizes YouTube videos on its search engine results. According to networking software provider Mushroom Networks, YouTube processes more than 3 billion searches a month, 100 hours of video are uploaded every minute and it is bigger than Bing, Yahoo!, Ask, and AOL combined.

Consumers who are looking to learn turn to YouTube for valuable how-to video content. You can now find YouTube videos on almost any subject you can imagine, and more and more people are incorporating the platform as part of their online research.

As mentioned, YouTube videos also show up in Google searches, so by posting informational videos on YouTube, you can gain SEO traction in both search engines.

For example, if you do a Google search for “how to buy a diamond ring,” three YouTube videos come up on that all-important first page, just below the Blue Nile, Brides and GIA educational written content on the topic.

Two of the three videos are not from extremely well-known brands/sources, yet they come up on page one of a Google search because of their activity and viewership on YouTube.

Jewelers have a wealth of industry knowledge that is very helpful to consumers when making some of their biggest life decisions, and of course, in celebrating life’s special moments.

Putting that educational content on YouTube can enhance jewelers’ SEO and drive more traffic to their websites.

Jewelry Video Content for YouTube
Jewelers looking to post on YouTube have no limit to the types of helpful content they can provide.

For best results in terms of viewership and SEO, consider educational content (how-to videos, one of the most common types of content on the platform), behind-the-scenes clips, and expert guest interviews.

Jewelers can host a wide variety of how-to videos.

Occasion-oriented content could prove helpful and position your store, and your staff, as the go-to experts for things like how to shop for an engagement ring, how to plan a proposal, or how to choose the best jewelry for Mom on Mother’s Day. 

Product knowledge can also be shared on YouTube. Thoughtful videos on subjects like how to shop for or identify quality in specific gems or what to know about diamond shapes can help build your following and even serve as training videos for your new hires.

Keep the content short and specific.

For example, don’t cover all gems in a video about how to select the highest quality gems. Instead, post separate videos about sapphires, emeralds, pearls, etc. Same with diamond shapes—as opposed to covering them all in one long video, consider shorter videos about each shape (princess, oval, cushion cut, etc.).

Fashion or styling videos can also build your following and enhance your SEO. If one of your team members is particularly stylish and well spoken, they can serve as your spokesperson. Consider topics like how to select the perfect pair of earrings for your face shape, how to build the perfect jewelry wardrobe or how to select jewelry styles that transition easily from day to evening.

In addition to how-to videos, behind-the-scenes video is also appealing to consumers.

Given the popularity of unboxing videos, maybe your team could snap high-quality, well-lit video of the buyer opening a box of new jewelry from a beloved brand. Customers will feel like they get to see the new styles first, before even visiting the store.

If your store has a bench jeweler, you could shoot footage of the jeweler working while talking about craft or show a repair they’re working on. This positions your store as a great option for custom design or jewelry repairs.

Expert guest interviews are another way to provide meaningful content. Consider inviting designers to your store or be sure to capture video of them when they come for personal appearances and trunk shows.

Ask them about their inspirations behind their latest collections, their personal history, how they became a designer, etc.

The rise in popularity of podcasts is proof that people love to listen to people’s stories. Let your designer tell their story, share how you discovered the designer and give sneak peeks at new collections coming soon. You can also share the audio track of the interview as a podcast.

 Related stories will be right here … 
Appraisers or jewelry insurance reps would also be great for video interviews. Appraisers can share meaningful information about what they look for in evaluating heritage jewels, and insurance reps can share best practices for storing or traveling with fine jewelry.

You can embed your YouTube links on your store’s website, increasing your YouTube viewership, while also allowing browsing customers to watch on your site. 

Pay attention to details like lighting and camera angles in creating the videos and share as much beautiful jewelry and gems as you can to keep it aspirational and emotional. And who knows, maybe your video will end up on page one of a Google search!

Optimizing Your Videos for Search
Once you have set up a YouTube channel and created video content that needs to be posted, it is time to optimize your video name and description to increase discoverability. 

Start by renaming your video file using an SEO target keyword. Labeling it with a target keyword allows YouTube to “read” your file name once uploaded and place you appropriately in search results. Replace a file name like “mybusiness_ad_01Final.mov” with specific keywords like “cushion-cut-diamond-buying-guide.mov.”

Make sure to include keyword(s) in the video title. Name the videos as specifically as possible for people to easily find your videos. 

For example, if you create a video on cushion cuts, title it something like “Cushion Cut Diamonds and Gemstones--What you Need to Know” or “How to Identify Quality in a Cushion Cut Diamond.” Keep your titles less than 60 characters to avoid getting cut off on the results pages. 

Next, include a video description that is front-loaded with keywords and the most important information, as well as calls to action in the first 100 characters. 

You can add longer descriptions up to 1,000 characters, but viewers will have to click “show more” to see the full description. Also, consider adding closed captioning or transcripts from the video for those who cannot access audio or who are hearing impaired. It can also boost SEO results. 
Once your video is uploaded, you can categorize it under “Advanced Settings.” By selecting a category, it groups your video with similar content on YouTube. Then it can be served to viewers who are searching for similar topics.

If you have a verified YouTube account, upload a custom thumbnail image, which is the main image viewers see when scrolling through search results. This can impact the number of clicks and views your video receives. There are auto-generated thumbnails by YouTube, but custom thumbnails (1280x720 pixels in a 16:9 ratio) tend to generate better results.

There are many other ways to optimize your content, attract and retain viewership, and grow your YouTube channel subscribers. Our best piece of advice is to continue to learn about the latest ways to stand out … by watching YouTube tutorials. 

Video storytelling and education are incredible tools that jewelers can use to find new potential customers and to market their brands without the off-putting hard sell. Buying jewelry is an emotional experience, and a YouTube channel is a great way to tap into that emotion, by demonstrating your expertise and, more importantly, your passion. 

3, 2, 1 … action!

Duvall O'Steenis an independent communications strategist and senior consultant for the Luxury Brand Group.
Jen Cullen Williamsis an independent communications strategist and senior consultant for the Luxury Brand Group.

The Latest

Louis Comfort Tiffany Poppy lampshade drawing
Events & AwardsAug 17, 2026
Exhibition on Louis Comfort Tiffany’s Studios to Open at The Met

The exhibition will feature more than 100 drawings of stained-glass lampshades, windows, and more, many created by women and émigrés.

Spinelli Kilcollin Inara Ring
CollectionsAug 17, 2026
Marquise Diamonds Dance in Spinelli Kilcollin’s ‘Wren’ Collection

Marquise-cut diamonds in drop charms are the center of the new collection, reflecting the movement of a dancer in modular styles.

Ft. Lauderdale Jewelry, Antique, & Object Show logo
Events & AwardsAug 17, 2026
There’s a New Jewelry Show Coming to Florida

The inaugural Fort Lauderdale Jewelry, Antique, & Object Show will be held from Jan. 28 through Feb. 1, 2027.

1872-x-1052-July-ad (1).png
Brought to you by
Why More Jewelry Retailers Are Hosting Turnkey Estate Buying Events

Retailers are seeking new ways to attract customers, increase traffic, and create revenue – Estate buying events are a popular solution.

Karl Getschel and Bob Yanega of Smyth Jewelers
IndependentsAug 14, 2026
Smyth Jewelers to Open Fourth Location

The family-owned jeweler will open a new showroom in Bel Air, Maryland, this fall.

Weekly QuizAug 13, 2026
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Stock image of a gavel
CrimeAug 14, 2026
Wife of Man Convicted in Jeweler’s Murder Sentenced for Conspiracy

Amanda Ileana Hernandez is married to Carlos Hernandez, one of two men in prison for the 2024 murder of Michigan jeweler Hussein Murray.

Paul Morelli Wavey Vine Earrings
TrendsAug 14, 2026
Paul Morelli’s Latest ‘Wavey Vine’ Earrings Embrace Color

The reimagined jewel, our Piece of the Week, trades the diamonds in the original 1998 design for blue, pink, yellow, and green sapphires.

Brought-To-By-Article-Top-Image.jpg
Brought to you by
Wedding Band Trends 2026: Personalization Takes Center Stage

Colored gemstones, artisan finishes, mixed metals, and meaningful details are shaping demand in bridal jewelry.

Cover.jpg
Supplier BulletinAug 13, 2026
Your Piece Could Be the One Editors Talk About

Sponsored by American Gem Trade Association

Two Pandora Talisman pendants
FinancialsAug 13, 2026
Pandora’s ‘Talisman’ Collection Shines, Lab-Grown Diamond Sales Fall

In the United States, second-quarter sales were flat amid soft consumer sentiment and lower in-store traffic.

Cuckoo Cuckoo Cadbury Conundrum egg
AuctionsAug 13, 2026
This Gold Cadbury ‘Conundrum’ Egg Set a World Auction Record

The 22-karat gold egg, sold at Batemans Auctioneers in the U.K., was part of a 1980s treasure hunt ad campaign for Cadbury Creme Eggs.

Picture of 2,488 carat rough diamond next to tweezers, a golf ball, and a loupe
SourcingAug 13, 2026
2,488-Carat Diamond, Largest Found in Botswana, Has a New Owner

Lucara Diamond Corp., which recovered the “Motswedi” diamond from the Karowe mine, sold the stone for an undisclosed amount.

John Hardy Heishi Collection Campaign Imagery
CollectionsAug 13, 2026
John Hardy Infuses ‘Icon,’ ‘Heishi’ Collections with Color

The expanded collections now feature hand-cut gemstones like topaz, tanzanite, chrysoprase, chalcedony, smoky quartz, and fire opal.

Jean Dousset Westfield Valley Fair
Lab-GrownAug 13, 2026
Jean Dousset Opens Third Store

The lab-grown diamond jewelry brand’s newest boutique is in Westfield Valley Fair in Santa Clara, California.

Legacy emerald
SourcingAug 12, 2026
Eshed-Gemstar on the Painstaking Process of Cutting ‘The Legacy Emerald’

The gemstone supplier and manufacturer acquired the remarkable 104-gram Zambian emerald at Gemfields’ auction in May.

Surveillance image of jewelry thieves
CrimeAug 12, 2026
Elderly NYC Woman Targeted in Jewelry Swap Scheme

Two suspects offered to trade the woman a “winning” lottery ticket for her jewelry.

The Finsch Diamond Mine in South Africa, owned by Petra Diamonds Ltd.
SourcingAug 12, 2026
Another Diamond Mine Poised to Close

Finsch has been in business rescue since May, and owner Petra Diamonds said it sees no viable path forward for the mine.

Stock image of gavel, handcuffs, and law books
CrimeAug 12, 2026
Jewelry Store Employee Gets 20 Years to Life in Choking Death of Boss

Michel Patrick DeSalles was sentenced after pleading guilty to the 2017 murder of Omid Gholian, who owned a jewelry store in Manhattan.

Beth Miller Frederick Goldman
MajorsAug 12, 2026
Frederick Goldman Names New SVP of Sales

Longtime industry executive Beth Miller has taken on the role.

Verdura unicorn brooch
AuctionsAug 11, 2026
Verdura Unicorn Brooch With Royal Connection Up for Auction

The brooch was owned by Virginia Fortune Ryan Ogilvy, who served as a lady of the bedchamber to Queen Elizabeth II for nearly 50 years.

Jamie Cygielman
MajorsAug 11, 2026
Signet Jewelers Selects Mattel Exec to Lead Zales, Banter

Jamie Cygielman will take on the role on Aug. 24.

Richard Moore
IndependentsAug 11, 2026
Polly’s Fine Jewelry Co-Owner Richard Moore Dies at 69

Moore, Polly’s husband, is remembered as a family man with an easygoing spirit and a love for sports and the outdoors.

NAJA logo
Events & AwardsAug 11, 2026
NAJA Announces Lineup For 2026 Fall Virtual Conference

The mid-year conference for jewelry and watch appraisers will take place Sept. 5-6 on Zoom.

Honest Hands Workbench Ring Builder
TechnologyAug 10, 2026
Colorado Jeweler Launches Customization Tool He Built Himself

Honest Hands Ring Co. Founder Benjamin Bosworth shared his thoughts on jewelry technology and why AI can never replace the human element.

QVC Group logo
MajorsAug 10, 2026
QVC Exits Chapter 11 Bankruptcy, Names New Interim CEO

QVC Group President and CEO David Rawlinson is temporarily being replaced by a familiar face, former QVC CEO Mike George.

State Property Lorenz Station Bracelet
CollectionsAug 10, 2026
State Property Puts a Ripple in the ‘The Voyager’ Collection

The brand also added two one-of-a-kind brown diamond pieces to the “Sanssouci” series of its “Gardens” collection.

Ostbye receiving Vendor of the Year trophy at 2026 IJO show
MajorsAug 10, 2026
And IJO’s 2026 Vendor of the Year Is …

Ostbye took home top vendor honors at the Independent Jewelers Organization’s show, held last month in Kentucky.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy