The new facility was also designed to better serve its growing customer base in Canada.
GCAL to Roll Out Marketing Campaign Marking 20 Years
The campaign will launch this June in Las Vegas.

New York—The Gem Certification & Assurance Lab, opened in 2000 by Donald and Pamela Palmieri, is rolling out a new marketing and education campaign to celebrate 20 years in business.
Set to launch this summer, the idea behind the campaign is to get the message about GCAL’s commitment to accuracy and gemological transparency out to retailers, and to educate their salespeople so they can relay that message to customers.
The lab also will be introducing new product and services.
They include extensive sales training seminars on the benefits of selling the GCAL certificate as well as one on selling lab-grown diamonds, a new chain of custody program, the certification of finished jewelry, live “fire and sparkle” analysis videos, and more.
“Over 20 years ago I set out to do what I could to make certain gemological labs were held accountable to the general public,” Don said in a press release announcing the anniversary campaign.
“Protecting the ultimate consumer with uncompromising integrity and unparalleled customer care has always been at the forefront of what motivates me. The ‘Assurance’ in our name will always speak to the peace of mind we provide the public.”
Heading the 20th anniversary campaign will be Steve Feldman, a veteran industry marketer who spent 14 years heading sales and marketing at diamond company Hasenfeld-Stein.
GCAL’s 20th anniversary marketing campaign is set to launch at the JCK and CBG shows in Las Vegas this June.
For more information or to schedule an appointment at JCK, contact Feldman at stevef@gcalusa.com or 212-869-8985.
The Latest

The campaign is a tribute to the year 1893, when Kokichi Mikimoto created the world’s first cultured pearl.

The initiative connects veterans and parents returning to the workforce with careers in jewelry retail.

You deserve to know what you are selling–to protect your customers as well as your business and your reputation.

The wholesale manufacturer and precious metals refiner has appointed Michael Angelo as its new national sales representative.


Foundrae also accused the jewelry giant of copying its mood board style of marketing.

A Patek Philippe for Tiffany & Co. timepiece owned by the American businessman who died on the Titanic will be offered at Freeman's Chicago.

Every jeweler faces the same challenge: helping customers protect what they love. Here’s the solution designed for today’s jewelry business.

The Conference Board’s Consumer Confidence Index edged up, with optimism about the present outweighing worries about the future.

The retailer’s Zach Bear gift comes to life in “Zach Bear and the Window Necklace,” which centers on curiosity, bravery, and helping.

Applications are open for the AGA Gemological Scholarship Program through May 15, and until June 2027 for the Gemological Research Grant.

These customer behavior patterns say a lot about how successful your jewelry store is going to be this year, Emmanuel Raheb writes.

Mejuri’s popular collection of 18-karat yellow gold vermeil rings debuted in sterling silver alongside new “Puzzle” slider charms.

The Miami-based jewelry brand and the NYC-based artist will be in Dallas from April 9-11.

The initiative invites those in the industry to share stories on social media highlighting the meaning and impact of natural diamonds.

Wolk’s first day on the job as CEO of Tracr, De Beers Group’s blockchain platform, will be May 1.

Moses, who will leave the lab in May after nearly 50 years, discusses his start in the business, gemstones that stand out, and what’s next.

The new catalog, which showcases 35 one-of-a-kind pieces of jewelry, is a compliment to the company’s popular holiday catalog.

Production has ceased at the Canadian diamond mine, which has yielded more than 150 million carats of rough diamonds in its 23-year run.

The store opening marks the 10th United States location for the India-based jewelry retailer.

Two Saks Fifth Avenue locations, one in Florida and one in California, and one Neiman Marcus store are off the chopping block.

West, who started in the art department at the Leading Jewelers Guild in 1979, is remembered for his patience, kindness, and dedication.

In the “Tesoro” version of the ring, our Piece of the Week, each side of the gold hexagonal nugget has a unique colored gemstone design.

Cohen discusses the evolution of Citizen’s light-powered technology, the brand’s cross-generational appeal, and tariffs.

“Essentially Human: On Sales and Salespeople" reveals the underlying human traits and behaviors of the most successful sales professionals.

The collection features symbols of love, luck, and light, based on the story of Queen Cassandane and Cyrus the Great of Persia.

It’s the third scholarship to be launched as part of the partnership to help appraisers advance their professional credentials.






















