High-end fashion houses know how to emotionally connect with customers online. Retail jewelers should take note, Emmanuel Raheb writes.
From Couture: A consultant's perspective
Consultant Ben Janowski has been in the jewelry industry for four decades. Here's what caught his eye at the recent Couture show in Las Vegas.

This show was, once again, a pleasure to visit.
The Wynn Hotel remains my favorite in Las Vegas and the exhibit halls and suites are easy to navigate. The show continues to include many innovative and progressive designers and manufacturers, and there never seems to be enough time to see them all.
The show was busy and it was gratifying to hear from exhibitors that the show was very good for them. Some reported that they had substantially or completely recovered from the effects of the recession, and they were expecting to have a very good year.
If anything, this renewed optimism has led to a flood of new designs and lines. Many signature pieces were displayed in the main hall and brought smiles to many visitors who were clearly impressed by their beauty and power.
I guess it is good news that many exhibitors were too busy to allow me to look at new lines, but here are some items I saw that made me stop. (In many cases, I could only take shots quickly, or through windows, so bear with me.)
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