Surveys

NRF Predicts Happy Holidays for Retailers

SurveysNov 24, 2020

NRF Predicts Happy Holidays for Retailers

Holiday sales could rise more than 5 percent this season, but the rising number of new COVID-19 cases remains a threat.

20201124_NRF_Holiday.jpg
Holiday sales are expected to increase between 3.6 to 5.2 percent year-over-year to $755.3 billion and $766.7 billion, as per the National Retail Federation.

New York—The National Retail Federation’s forecast for the holiday season is merry and bright.

Holiday sales are expected to increase between 3.6 to 5.2 percent year-over-year to $755.3 billion and $766.7 billion.

Sales were up 4 percent last year to $729.1 billion while average holiday sales have increased 3.5 percent over the past five years.

The NRF defines the holiday season as Nov. 1 through Dec. 31.

The forecast usually comes out in October, but the trade organization said it needed more time to work through the uncertainties in the current climate, taking into consideration the COVID-19 pandemic coupled with social unrest.

“Our outlook for the holiday season is very bright,” NRF CEO Matthew Shay said on a call about holiday sales Monday.

Shay opened the call by acknowledging the emphasis retailers have put on health and safety to protect employees, customers, and the communities they serve.

He also noted retailers kicked the holiday season into high gear earlier than usual this year, beginning in October.

Retailers are expected to hire between 475,000 and 575,000 seasonal workers during the holiday season, compared with 562,000 last year.

The NRF noted some of the hiring may have been pulled forward into October since holiday preparation began earlier this year than in the past.

Consumers have responded positively to that earlier start, the NRF said.

From Mother’s Day to Thanksgiving, consumers have been looking for reasons to celebrate throughout the pandemic and are moving into “consumption mode” as the holidays approach, Shay said.

Shoppers and retailers alike have adapted to the situation at hand, he said, as retail sales have been positive over the last six months.

While that growth has not been distributed evenly across all retail categories, Shay noted, there was “tremendous momentum” heading into the second half of the year.

However, the pandemic brings with it uncertainty about consumers’ willingness to spend, said NRF Chief Economist Jack Kleinhenz.

“I can’t think of a period with so many simultaneous factors hitting the economy at once,” he said on the call.

However, as the economy improves, the ability to spend increases as well.

Kleinhenz highlighted rising home values, a strong stock market, and record savings bolstered by government stimulus payments.

Jobs and wages are growing while energy costs are low. Less money being spent on personal services, travel, and entertainment due to COVID-19 has left money on the table for retail spending.

This year, more of that money will be spent online, with online

and other non-store sales, which are included in the total, expected to increase between 20 percent and 30 percent to between $202.5 billion and $218.4 billion, up from $168.7 billion last year.

As for the weather, the National Weather Service is predicting cooler and wetter weather in the north and warmer and drier weather in the south, a combination that has previously signaled stronger retail holiday spending.

But the rising number of new COVID-19 cases is still a threat to consumers and the economy alike.

A tightening of restrictions in areas seeing a surge in new cases could mean another round of closures for non-essential businesses.

Shay said the store closures were a result of “arbitrary decision making” and “wreaked havoc on communities.”

“The entire framework in many cases was just flawed because the restrictions about which businesses could or should be open was based not on health and safety or the way they operated those businesses, but on the products sold by those retailers.”

“The problem is largely not what happens in stores, but outside of the stores.”

With a viable vaccine on the horizon, Shay and Kleinhenz both agreed it could translate into greater spending, even if consumers won’t see the benefits right away.

Shay recalled a tax reform measure signed a few days before Christmas 2017. The measure didn’t take effect until 2018 and no benefits would be seen until taxes were filed in 2019, but just the prospect of tax reform had a positive impact on consumer sentiment.

“There are risks to the economy if the virus continues to spread, but as long as consumers remain confident and upbeat, they will spend for the holiday season,” said Kleinhenz in a press release.
Lenore Fedowis the senior editor, news at National Jeweler, covering the retail beat and the business side of jewelry.
tags:

The Latest

Bellman’s Jewelers The Truthful Jeweler Alex Bellman
IndependentsAug 20, 2025
Bellman’s Jewelers Opens Second Store After COO's TikTok Takes Off

The New Hampshire-based store has expanded to Boston, propelled by the success of Alex Bellman’s TikTok page, “The Truthful Jeweler.”

Stock image of police cars with lights flashing
CrimeAug 20, 2025
Another CA Jewelry Store Rammed With Car, Robbed

The latest incident happened Monday at a store in Oakland, California, continuing a pattern JSA first warned about last month.

Oris New York Harbor Limited Edition II Watch
WatchesAug 20, 2025
Oris Launches Watch Benefiting NYC Harbor Oyster Restoration

The new aqua green New York Harbor Limited Edition II is the watchmaker’s second collaboration with the Billion Oyster Project.

japac-btyb.png
Brought to you by
Rallying Call for the Jewelry Industry on Tariffs and Other Key Issues

Jewelers of America is leading the charge to protect the industry amidst rising economic threats.

Jewelers for Children logo
Events & AwardsAug 20, 2025
Take the Jewelers for Children ‘Trinity of Purpose’ Challenge

Participants who attend any three Rings of Strength events will be awarded a special medal.

Weekly QuizAug 15, 2025
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Lulo Rose pink diamond
SourcingAug 19, 2025
Dubai’s Jemora Group Buys Diamond Miner Lucapa

The investment company, founded by Dev Shetty, has acquired the struggling miner and its assets, including the Lulo mine in Angola.

National Jeweler columnist and jewelry sales expert Peter Smith
ColumnistsAug 19, 2025
Peter Smith: The Arrival Fallacy and Jewelry Retail

Smith shares wisdom he gleaned from a podcast he was listening to one morning while being walked by his dog, a Malshi named Sophie.

rio-article photo-diamond.jpg
Brought to you by
Taking the Moment Head On: How Rio Grande Champions the Present & Future of Fine Jewelry

As a leading global jewelry supplier, Rio Grande is rapidly expanding and developing new solutions to meet the needs of jewelers worldwide.

Fake Van Cleef & Arpels Alhambra earrings
CrimeAug 19, 2025
Customs Seizes 7,300 Pairs of Fake ‘Alhambra’ Earrings

The counterfeit Van Cleef & Arpels jewels would have been worth more than $30 million if genuine.

MJSA Logo
MajorsAug 19, 2025
MJSA Apprenticeship Program Is Nationally Recognized

The MJSA Mentor & Apprenticeship Program received the Registered Apprenticeship Program designation by the U.S. Department of Labor.

Masaki Obu
WatchesAug 19, 2025
Casio America Names New Timepiece Division Manager

Casio executive and watch enthusiast Masaki Obu is the new general manager of its U.S. timepiece division.

Michael Barabash and husband Raymond Cuadrado
MajorsAug 18, 2025
Verragio’s Michael Barabash, a ‘Kind Soul,’ Dies at 58

Barabash, Verragio’s client relations representative, was a vital member of the team and is remembered as being warm and full of life.

John Hardy Dot Coil Necklace and Dot Hoop Earrings
CollectionsAug 18, 2025
John Hardy’s New ‘Dot’ Collection Is on Point

Originally introduced in 1992, the “Dot” collection is back with a capsule featuring five archival designs and three new creations.

IJO Vendor of the Year Allison-Kaufman
Events & AwardsAug 18, 2025
IJO Announces 2025 Vendor of the Year

Allison-Kaufman has received the honor for the fourth year in a row.

Image of Winona Ryder and Iman from Pandora’s Be Love marketing campaign
FinancialsAug 15, 2025
In Q2 Results, Pandora Talks Tariffs, Q4 Plans

The company had a solid second quarter, with sales of non-charm jewelry outpacing sales of pieces in its core collections.

Taylor Swift Etho Maria ruby earrings The Life of a Showgirl TS12
EditorsAug 15, 2025
Piece of the Week: Etho Maria’s Showgirl-Approved Ruby Drop Earrings

Taylor Swift dons the vibrant pair in new promotional imagery for her upcoming album, “The Life of a Showgirl,” set to release in October.

Audemars Piguet Starwheel Watch
WatchesAug 15, 2025
Audemars Piguet Acquires Majority Stake in Manufacturer

Its investment in micromechanics expert Inhotec will preserve skills essential to the watchmaking industry as a whole, said the company.

Nicolette Bianchi
MajorsAug 15, 2025
Rio Grande Names New Marketing Director

Nicolette Bianchi joins the wholesale provider with more than 15 years of cross-industry experience in marketing and product development.

Pippa Small Myanmar Fish Cluster
CollectionsAug 14, 2025
In Midst of ‘Sardine Girl Summer,’ Pippa Small Looks to ‘Flounder Fall’

Her new “Ocean” collection was inspired by Myanmar’s traditional articulated fish jewelry, with depictions of flounder, catfish, and more.

Casio America CEO Yusuke Suzuki
MajorsAug 14, 2025
Casio America Names New CEO

Longtime Casio executive Yusuke Suzuki is the new president and CEO of Casio’s U.S. subsidiary.

LA Trading Day
SourcingAug 14, 2025
West Coast Orgs to Host Trading Event, Mixer in LA

The full-day sourcing and networking event, slated for Aug. 18, will be followed by the fifth annual Mega Mixer Summer Soirée.

Cristiano Ronaldo and Stephanie Gottlieb Ring
TrendsAug 13, 2025
Cristiano Ronaldo Proposes With Gigantic Oval-Cut Diamond

Model Georgina Rodríguez received a rock of an engagement ring, with her diamond estimated to be 35 carats, experts say.

International Colored Gemstone Association logo
SourcingAug 13, 2025
ICA Names 2025 Board of Directors

The board elected 9 new directors at its recent ICA Congress in Brazil.

Whiskey Barrel Ring
TrendsAug 13, 2025
Colorado Jeweler, Whiskey Maker Collab on Ring Giveaway

Three winners will receive a custom ring from Honest Hands Ring Co. inlaid with a piece of history from Denver-based distillery Stranahan’s.

Columbia Gem House Winza sapphires and rubies
SourcingAug 13, 2025
Columbia Gem House Launches Winza Sapphires, Rubies

The new inventory, all untreated, features vibrant hues and unique bicolor combinations.

Gemfields Faberge
SourcingAug 12, 2025
Gemfields Sells Fabergé for $50M

Acquired by a tech investor, the historic brand will continue to focus on jewelry, accessories, and timepieces.

Shipping containers on a ship
Policies & IssuesAug 12, 2025
Higher Tariff on Chinese Imports Paused for 90 Days, Trump Says

President Donald Trump issued an executive order extending the pause on higher tariffs to November as negotiations with China continue.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy