He retired last month after 28 years traveling the world to source the very best gemstones for his family’s jewelry business, Oscar Heyman.
Business Pulse: Keeping Tabs on Inventory, Or Not
More than a quarter of jewelers said in a recent survey that they don’t have a point-of-sale system for tracking inventory in their store.

New York--Jewelers of America/National Jeweler’s latest poll shows that despite the fact that we live in an age where a pocket-sized device can handle almost all of our computing needs, there are still jewelers who keep track of their inventory manually.
In the Business Pulse poll for March/April, completed by 182 respondents, retailers were asked if they use a point-of-sale system to track inventory in their store. Seventy-three percent of survey-takers answered yes while the remaining 27 percent said no.
(Percentages may not equal 100 due to rounding.)
When those without an inventory tracking system were asked how they kept tabs on all the jewelry in their store, many noted they did so the “old-fashioned way,” meaning by hand, while others were a little bit more specific.
“Unfortunately, just my brain,” wrote one respondent.
Another noted simply that they kept track of their inventory “badly.”
Among those who do have a point-of-sale system for inventory tracking, The Edge was the one the majority of poll-takers said they used. Others systems that received multiple mentions included Jewelry Shopkeeper, QuickBooks and WinJewel.
The survey also showed that inventory turn remains a problem, and that many jewelers are carrying as much aged inventory as they are buying new stock every year.
The greatest percentage of respondents (25 percent) reported spending $50,000 to $100,000 a year on inventory, and that same range also was the most-picked answer when survey-takers were asked how much aged inventory is in their store.
When it comes to inventory turn, the greatest percentage of respondents (31 percent) reported that their inventory turn ratio was less than 1.
Love was in the air?
The survey, conducted March 28 to April 13, also asked respondents about their jewelry store’s performance in February, which would include Valentine’s Day sales.
Nearly half (47 percent) of respondents said that sales were up as compared with February 2015, while 29 percent reported a year-over-year drop in sales.
National Jeweler and Jewelers of America conduct their joint Business and Product Pulse poll monthly, asking jewelers about sales in specific categories as well as other aspects of their business. A total of 182 jewelers completed the Business Pulse poll.
This month’s Product Pulse, of which all of these questions were a part, focused on bridal jewelry.
National Jeweler is a for-profit subsidiary of Jewelers of America, though the two organizations act independently of each other.
The Latest

The charm necklace features six nautical charms of shells and coral that founder Christina Puchi collected on Florida’s beaches.

The organization elected its youngest vice president as it looks to draw in fresh talent.

The Seymour & Evelyn Holtzman Bench Scholarship from Jewelers of America returns for a second year.

Campbell joins the company as vice president of business development while Liebler is the new vice president of operations.


The medals feature a split-texture design highlighting the Games’ first time being hosted by two cities and the athletes’ journeys.

Sponsored by The INSTORE Jewelry Show 2025

The countdown is on for the JCK Las Vegas Show and JA is pulling out all the stops.

The Brooklyn-based jewelry designer is remembered as a true artist and a rare talent.

Production at the mine in Canada’s Northwest Territories topped 1 million carats in Q2, the third consecutive quarter of growth.

A new slate of Learning Workshops will take place in Oklahoma, Mississippi, and Georgia.

It marks the third consecutive quarter of growth for Cartier, Van Cleef & Arpels, Buccellati, and Vhernier.

The reseller’s market trends report, based on its sales data, also shows exactly how much Rolex prices have jumped since 2010.

The auction house will be hosting a retrospective paying tribute to jeweler Jean Dinh Van and his company’s 60th anniversary.

Jake Duneier and Danielle Duneier-Goldberg have stepped into the roles of CEO and president, respectively.

The “Impermanence” collection contemplates nature through the Japanese art of Ikebana (flower arranging) and philosophy of wabi-sabi.

The Texas-based jewelry retailer has set up shop in Tennessee and Arizona.

Eric Ford will step into the role, bringing with him decades of experience.

In addition to improved capabilities, the acquisition will allow the jeweler to offer support to other independent jewelers.

The “Celestial Blue” capsule collection campaign features Olympian Kateryna Sadurska.

The seasonal store, located in Mykonos, Greece, offers exclusive events, personal styling, and curated experiences.

The New England jeweler is hosting a bridal event for the month of August.

The trade-only event will host its debut fair in the Emerald City later this month.

Its sessions will focus on inventory strategies, staff performance, retention and acquisition, emerging market trends, and more.

For its 10th anniversary, Miseno designed the “Arco” earrings based on the Arco Felice, an arch conceptualized in A.D. 95 in Miseno, Italy.

The jewelry company is one of several contributing to relief efforts in the region after the recent floods.

Inspired by fiancé Sid Wilson’s nickname for her, the white and yellow diamond ring features a unique honeycomb design.