High-end fashion houses know how to emotionally connect with customers online. Retail jewelers should take note, Emmanuel Raheb writes.
Jewelers weigh in ‘solid’ holiday growth prediction
The most recent holiday sales forecast, released Tuesday by the National Retail Federation, predicts that consumers will spend 4 percent more this November and December than they did last year.
Washington--The most recent holiday sales forecast, released Tuesday by the National Retail Federation, predicts that consumers will spend 4 percent more this November and December than they did last year.
Jewelers who spoke to National Jeweler Tuesday said while they don’t see this forecast as overly optimistic, it will be the high end of the market that’ll drive the growth.
In total, the NRF said U.S. consumers will shell out a total of $616.9 billion in those two months due to improvements in key economic indicators, including jobs and housing data, that “will give way to increased spending power among holiday shoppers.”
“Though we have only seen consumer income and spending moderately, and erratically, accelerate this year, we believe there is still room for optimism this holiday season,” said NRF Chief Economist Jack Kleinhenz. “Consumers are in a much better place than they were this time last year, and the extra spending power could very well translate into solid holiday sales growth for retailers.”
Still, Kleinhenz noted, “Shoppers will still be deliberate with their purchases while hunting for hard-to-pass-up bargains.”
Kelly Newton of Newton’s Jewelers in Fort Smith, Ark., said it’s hard to tell whether the NRF’s predictions will hold true but noted that sales at his store this year so far have been even with, or better than, last year.
He said has had to increase his prices in the past year, notably due to the rising cost of diamonds, but it hasn’t seemed to deter customers.
“People aren’t shying away from higher prices,” Newton said, “But I think we have a more selective group of customers now. I think we’re seeing fewer customers spending a lot of money, as there’s fewer people in the market that can and are willing to spend that kind of money. They’re still shell-shocked from the recession.”
Newton said higher price tags on products also could play a part in predictions, such as the one just made by the NRF, of increased consumer spending. “People are spending more, but things are costing more,” he said.
The NRF isn’t the only organization to predict a 4 percent increase in spending this season; consulting and financial advisory firm Deloitte said last month it expects holiday sales to climb between 4 and 4.5 percent over last year and online sales to increase as much as 14 percent.
“I’m not sure I believe
Mann said personally, he could fathom a 4 percent increase in holiday sales.
“Can I do it? Yes, through the strength of some big sales, I can have a roaring holiday season,” he said. “But I’m not sure I’d see it from the middle part of my customer base. For mainstream America, things haven’t gotten as good. Maybe because of the limited arena I play in, I wasn’t as aware of it as recently, but none of my vendors seem to be saying, ‘Wow, we’re setting the world on fire.’”
The jeweler said comparatively, he’s even with sales at this point last year but he’s also raised his margins.
“It’s just been a change in philosophy,” he said. “I think those of us that are creative this year, that find ways to bring business to us rather than waiting for it to walk through the door, are probably going to be more successful.”
Last year, holiday sales increased 3.8 percent, according to the NRF, which was almost exactly in line with the organization’s prediction of 3.9 percent.
The NRF bases its sales forecast on an economic model that utilizes several indicators, among them consumer credit, disposable personal income and monthly retail sales releases.
The Latest

This year, it’s what could happen outside of show hours that worries JSA Executive Vice President Scott Guginsky.

The designers are the third cohort of mentees from the show’s Belonging @ Couture mentorship program.

As gold prices rise, today’s retailers are looking for alternatives at prices that will appeal to wider audiences.

Buying discipline at trade shows starts with clarity about your inventory levels, Smith writes.


The trade show’s education series returns, with sessions on retail trends, AI, watches, marketing, corporate responsibility, and more.

The Curated Designer Project has expanded to highlight eight independent jewelry designers during CBG’s Las Vegas show.

With the trade and customer trust in mind, GIA® developed NextGem™ – on-demand training designed specifically for retail.

Bring a cool tone to your summer jewelry with these white metal pieces.

The deal closed this week, which means Instore will produce the JA NY show slated to take place this fall.

The company’s jewelry sales were up in Q4 and the fiscal year, with Richemont raising prices in part because of the cost of gold.

The “Bauble” capsule collection of colorful one-of-a-kinds includes our Piece of the Week, the “Bauble” earrings, featuring rose zircon.

The updated catalog has a newly dedicated section for gift wrapping.

Everett covers colored stones’ surging popularity, the mellow return of the “Mellon Blue,” and his “The Devil Wears Prada” doppelgänger.

Fourth-generation CEO Lilly Mullen wants to emphasize experience, connection, and personalized service.

The new award, created in partnership with Henne Jewelers, honors the late designer’s legacy through supporting jewelry education.

The addition of the diamond-producing countries as nation affiliated members broadens the federation’s global representation, WFDB said.

The NYPD is warning elderly New Yorkers to keep their jewelry hidden when walking outside to avoid being a target.

Designer Viviana Langhoff has realized her dream of owning a space for her Chicago jewelry store that looks and feels like her brand.

The sessions will run from Friday, May 29, to Sunday, May 31, with one being a live taping of an episode of Couture’s podcast.

Former Stephanie Gottlieb Fine Jewelry executive Morgan P. Richardson is joining the lab-grown diamond jewelry brand.

The $400 pocket watch is a blend of Audemars Piguet’s iconic eight-sided Royal Oak and Swatch’s unserious Pop watches from the ‘80s.

With gold prices on the rise, the “Modern Electrum” collection uses an alternative, non-tarnishing metal alloy composed of gold and silver.

Fruchtman Marketing has new owners, Erin Moyer-Carballea and Manuel Carballea, and will relocate to Miami.

In a column for the 2026 State of the Majors issue, Smith lists 10 time-tested principles about sales that still ring true.

In a column for the 2026 State of the Majors issue, Golan spells out how the growing economic divide in the U.S. is reshaping the market.

The “Limitless Expansion of Joy and Hope” collection evokes summer through colored gemstones and motifs of butterflies and florals.

























