Surveys

Business is improving, but the recovery remains slow

SurveysFeb 29, 2016

Business is improving, but the recovery remains slow

Jewelers of America’s 2013 Cost of Doing Business Report shows that jewelers’ sales continue to increase a little bit each year, and that brick-and-mortar retailers may be regaining ground when it comes to diamond sales.

New York--Jewelers of America’s 2013 Cost of Doing Business Report shows that jewelers’ sales continue to increase a little bit each year, and that brick-and-mortar retailers may be regaining ground when it comes to diamond sales.

The report, released by JA Tuesday, compiles 2012 financial data from a cross section of jewelers. It is intended for use as a benchmarking tool so jewelers can compare their performance to that of their peers.

Overall, retailers surveyed reported that sales were up 5 percent in 2012 as compared with 2011.

The last time JA did the Cost of Doing Business Survey, in 2011 using fiscal year 2010 data, survey-takers’ sales were up 7 percent year-over-year, a sharp increase following three straight years of falling revenues during the recession.

The 2013 report also sheds light on how different types of jewelry, i.e., diamonds, colored stones, and karat gold, are selling these days.

Though it may surprise some, the report shows brick-and-mortar retailers are experiencing resurgence in diamond sales.

Retailers surveyed reported that in 2012, 51 percent of their sales came from diamond jewelry (36 percent) and loose diamonds (15 percent). That is up from 36 percent (27 percent diamond jewelry, 9 percent loose diamonds) in fiscal year 2010 and 44 percent in 2009 (31 percent diamond jewelry, 13 percent loose diamonds).

In addition, those surveyed reported that diamond jewelry sales were up 9 percent in 2012 as compared with 2011 while sales of loose diamonds climbed 8 percent.

Other key merchandise categories for survey-takers include repairs (13 percent of sales), colored stone jewelry (8 percent of sales), karat gold jewelry (7 percent of sales), fashion jewelry (6 percent of sales) and timepieces and watch bands (5 percent of sales).

A total of 116 retailers took JA’s 2013 Cost of Doing Business Survey.

They were asked to classify themselves as primarily high-end, mid-range or designer/artist/custom firms.

Using data from all participants, JA then broke out the performance of the top 29 stores with the highest profit before tax to compare their performance with that of the other retailers.

The comparison indicated that high-profit retailers didn’t necessarily sell more jewelry but manage to have a fatter bottom line because of their ability to cut operating expenses, specifically in payroll, occupancy and advertising.

“The report reveals that there are no barriers to high-profit success in the jewelry industry; the only requirement is

to identify the areas where high-profit firms perform better and target for that level of performance,” JA stated in an analysis.

Jewelers can order the entire 2013 Cost of Doing Business Report online at Jewelers.org or by contacting JA at 800-223-0673 or info@jewelers.org. The report is $49.95 for JA members and $199.95 for non-members.

Profit Planning Group compiled the survey and administered the report using jeweler responses from across the United States. Retailers who participated in the survey received the final report for free, as well as a customized performance analysis.
Michelle Graffis the editor-in-chief at National Jeweler, directing the publication’s coverage both online and in print.

The Latest

James Avery Texas charm
Policies & IssuesJul 09, 2025
James Avery to Donate $1M to Texas Hill Country Relief Efforts

The jewelry company is one of several contributing to relief efforts in the region after the recent floods.

1 NJ-Supplier-Bulletin-Snake-One.jpg
Supplier BulletinJul 09, 2025
JCK Unwrapped: Trends, Insights & Post-Show Tips

Sponsored by Rio Grande Jewelry Supply

Cece Jewellery For the Love of Fruits Pendants
CollectionsJul 09, 2025
Cece Jewellery’s New Fruit Jewels Celebrate Life’s Sweetness

The “For the Love of Fruits” collection features five fruit pendants, each holding a different meaning.

an instructor and a student in a bench jewelry classroom
Brought to you by
Investing in the Next Generation of Bench Jewelers

The Seymour & Evelyn Holtzman Bench Scholarship from Jewelers of America returns for a second year.

Graphic showing images from National Jeweler’s top 5 stories 2025
EditorsJul 09, 2025
The Most-Read Stories of 2025, So Far

Diamonds and crimes (some involving diamonds) top the list of National Jeweler’s most popular stories halfway through the year.

Weekly QuizJul 02, 2025
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
 The Dash Diamond Crater of Diamonds State Park
SourcingJul 09, 2025
Florida Couple Finds 3-Carat Diamond in Arkansas

They discovered “The Dash Diamond,” named for their dog, at the Crater of Diamonds State Park earlier this month.

Mikimoto Les Pétales Campaign Imagery and Les Pétales Necklace
CollectionsJul 08, 2025
Mikimoto’s High Jewelry Collection Turns Pearls into Petals

The “Les Pétales” collection imagines roses caught mid-bloom as a tribute to nature’s beauty.

Jewelers of America logo with meetup, State of the Majors, giveaway and massages
Brought to you by
Jewelers of America is Headed to Las Vegas for JCK 2025

The countdown is on for the JCK Las Vegas Show and JA is pulling out all the stops.

National Jeweler columnist and jewelry sales expert Peter Smith
ColumnistsJul 08, 2025
Peter Smith: Why Jewelers Struggle With Premium Pricing

Luxury brands charge thousands for their shoes and handbags. Jewelers pricing diamond products should take note, Peter Smith writes.

David Rotenberg of David Craig Jewelers
IndependentsJul 08, 2025
David Rotenberg of David Craig Jewelers Dies at 79

Rotenberg was an active member of the American Gem Society and an accomplished appraiser who also worked with therapy dogs at a hospital.

Diamond Divas Cast
TechnologyJul 08, 2025
‘Diamond Divas’ Brings the Showroom to Social Media Reality Series

It follows New York-based brand Shahla Karimi Jewelry’s all-women team in “Say Yes to the Dress” meets “The Office”-style episodes.

SMO Golden Gala
Policies & IssuesJul 08, 2025
SMO Gold Launches New Foundation

In its inaugural year, the SMO Foundation will focus on supporting two organizations in West Africa and one in South America.

Stock image of container ship in port
Policies & IssuesJul 07, 2025
Higher Tariffs Set to Take Effect Aug. 1, Officials Say

The announcement comes just as the 90-day freeze on the “reciprocal” tariffs nears its end, giving countries more time to negotiate.

David Kellie
MajorsJul 07, 2025
Natural Diamond Council CEO David Kellie To Step Down

Kellie, who joined the organization in 2019, will remain in his role through the end of 2025.

Suspects in Glendale burglary
CrimeJul 07, 2025
7 Suspects Charged in California Jewelry Store Burglary

Police officers apprehended the suspects as they were allegedly attempting to gain entry into another jewelry store.

Ella Klein Internship
Events & AwardsJul 07, 2025
Applications Open for Ella Klein Internship

The program, a collaboration between Julius Klein Diamonds and the Women’s Jewelry Association, is in its second year.

GIA iD100® Technology
Supplier BulletinJul 03, 2025
Protect Your Customers and Your Business

Sponsored by the Gemological Institute of America

Madison Keys in Brilliant Earth campaign
MajorsJul 03, 2025
Brilliant Earth Names Tennis Star Madison Keys as Its New Ambassador

The 2025 Australian Open champion is the jewelry brand’s first athlete ambassador.

Muse Nordstrom shop-in-shop
MajorsJul 03, 2025
Muse Sets Up Shop in Nordstrom’s New Jewelry Hall

The West Village jewelry boutique’s new shop-in-shop is the cornerstone of Nordstrom’s revamped jewelry hall.

Shree Ramkrishna Exports
SourcingJul 03, 2025
SRK Announces Its Natural Diamonds Are Now Carbon-Negative

This past year, the manufacturer said it recorded below-zero emissions per carat of natural diamond.

Yeprem Golden Strada Statement Necklace
CollectionsJul 03, 2025
Piece of the Week: A Firework of Diamonds From Yeprem

The brand’s “Golden Strada” statement necklace features round, marquise, and pear diamonds that sparkle like Fourth of July fireworks.

Stock image of police cars with their lights on
CrimeJul 03, 2025
JSA Shares Holiday Weekend Security Tips Amid Spike in Burglaries

JSA’s Scott Guginsky provided a list of nine security measures jewelers should observe while locking up for the long weekend.

Exterior and entryway of Boucheron’s Los Angeles Flagship
MajorsJul 02, 2025
Boucheron Looks to LA for First West Coast Flagship

Located on Rodeo Drive, the store’s design was inspired by Hollywood and Los Angeles culture.

Exterior of Marco Bicego Milan Flagship
MajorsJul 02, 2025
Marco Bicego Opens Milan Flagship

The new location continues the brand’s celebration of its 25th anniversary.

Chrono24 Time Is Our Thing campaign image
WatchesJul 02, 2025
Chrono24 Revamps Brand, Launches New Campaign

The online watch marketplace’s “Time Is Our Thing” campaign highlights the importance of time.

Bernadette Mack
SourcingJul 02, 2025
Bernadette Mack Joins Gem Legacy as Executive Director

She will oversee strategic planning, fundraising, industry partnerships, and the launch of the Gem Legacy Campus in Tanzania.

Counterfeit Pandora jewelry in bags and boxes
CrimeJul 02, 2025
Pandora, Amazon Partner to Uncover Counterfeit Jewelry Network

Working with Amazon’s Counterfeit Crimes Unit and law enforcement, Pandora helped to shut down a large-scale counterfeit network in China.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy