TrendsSep 23, 2026
Holiday Diamond Jewelry Trends: Layered Looks, PersonalizationThis holiday season, look to pieces that will help to fill out customers’ everyday diamond jewelry wardrobe, experts say.
ColumnistsMar 24, 2020
Coach’s Corner: A Call for Togetherness
Columnist Pat Henneberry shares her thoughts on how members of the jewelry industry can support each other during these difficult times.
Pat Henneberry is president of consulting and sales training company The Jewelry Coach. Reach her at 512-203-3414, or on Facebook, Twitter or LinkedIn.
Nowadays, you hear stories of Italians singing from their apartment balconies, or kids writing lists about how their parents can be kinder to each other.
I was with my mom in Iowa when the virus took over and decided to ride this out with her, and I’m so happy I did. It’s always a gift to get to spend time with my mom.
I’ve heard about people checking on their elderly neighbors, or going to stores to buy supplies for people who can’t get out.
This makes me hopeful, and it makes me wonder if it’s possible that this global timeout could create an opportunity for a jewelry industry reset.
I’ve never been through a global pandemic and I am warned that pandemics could create the opposite instinct—fear, anger, hoarding toilet paper, aloofness and selfishness.
What is clear is that there are a lot of unknowns and it could go either way, depending on the courage of character we will summon in the days and months ahead.
I know this to be true—our industry will survive!
As an industry, jewelry has had to survive a lot more than most industries. We’ve endured so many ups and downs in the 30-plus years I’ve been in it.
As long as we help each other and understand the needs of our industry, I know we will get through this.
When most of us think of wellness, we often think of it as a personal effort, not something we experience together (and, no, I don’t count my spin classes as a form of social wellness).
Similarly, when we measure our businesses, it’s also from a singular perspective, asking ourselves, “How many sales did we do today?”
Instead, we should ask ourselves, “How we are growing and evolving as a collective jewelry industry? What are we doing for our fellow jewelers, our customers and our vendors?”
What if we replace the “I” with “us”?
What if we begin to look at our jewelry industry wellness as a shared responsibility, a shared experience?
Maybe, for example, it’s time to jump on the Women’s Jewelry Association conversation site and see if you can answer questions, or to mentor someone at AGS or GIA.
Maybe it’s time you share your experiences with others who could learn from you.
When was the last time you picked up the phone and had a meaningful conversation with another jeweler in your buying group, or a vendor from whom you always learn something new?
I was with my mom in Iowa when the virus took over and decided to ride this out with her, and I’m so happy I did. It’s always a gift to get to spend time with my mom.
I’ve heard about people checking on their elderly neighbors, or going to stores to buy supplies for people who can’t get out.
This makes me hopeful, and it makes me wonder if it’s possible that this global timeout could create an opportunity for a jewelry industry reset.
I’ve never been through a global pandemic and I am warned that pandemics could create the opposite instinct—fear, anger, hoarding toilet paper, aloofness and selfishness.
What is clear is that there are a lot of unknowns and it could go either way, depending on the courage of character we will summon in the days and months ahead.
I know this to be true—our industry will survive!
As an industry, jewelry has had to survive a lot more than most industries. We’ve endured so many ups and downs in the 30-plus years I’ve been in it.
As long as we help each other and understand the needs of our industry, I know we will get through this.
When most of us think of wellness, we often think of it as a personal effort, not something we experience together (and, no, I don’t count my spin classes as a form of social wellness).
Similarly, when we measure our businesses, it’s also from a singular perspective, asking ourselves, “How many sales did we do today?”
Instead, we should ask ourselves, “How we are growing and evolving as a collective jewelry industry? What are we doing for our fellow jewelers, our customers and our vendors?”
What if we replace the “I” with “us”?
What if we begin to look at our jewelry industry wellness as a shared responsibility, a shared experience?
Maybe, for example, it’s time to jump on the Women’s Jewelry Association conversation site and see if you can answer questions, or to mentor someone at AGS or GIA.
Maybe it’s time you share your experiences with others who could learn from you.
When was the last time you picked up the phone and had a meaningful conversation with another jeweler in your buying group, or a vendor from whom you always learn something new?
Editors' Picks
Sponsored by
Is it time to take a new online class or read up on all those trade journals?
How can we come together in small ways, even without AGS Conclave and a postponed JCK Las Vegas show?
Today, I’m going to reach out to people I know in our industry to offer help and check in on some friends. It should be standard practice, one that builds community and heals our industry.
I believe it’s our challenge, our responsibility and our gift to help one another and help this amazing global jewelry industry we are all a part of.
Please feel free to reach out to me if there anything I can do for you.
Please stay safe. I pray for our industry, and our families.
And, above all, don’t forget to have hope, which is easy to lose in times like these. Hope is there and we will get through this together.
Below are a few sites I thought I’d share with you if you find yourself needing to fill an extra hour or two in your week.
Be a lifelong learner with me and teach yourself something new.
* Take a virtual tour of the National Museum of Natural History in Washington, D.C., the Louvre in Paris, and more.
* Take a tour of a national park from your home.
* Peek in on the livestream of eagles from the Decorah Trout Hatchery in Decorah, Iowa. I promise once you start watching these eagles sitting on their nest of eggs, you won’t stop.
* Explore is one of my favorites. Watch livestreams of pandas or puppy seals in the ocean.
* Watch one TED Talk a day. You will get lost in great talks!
How can we come together in small ways, even without AGS Conclave and a postponed JCK Las Vegas show?
Today, I’m going to reach out to people I know in our industry to offer help and check in on some friends. It should be standard practice, one that builds community and heals our industry.
I believe it’s our challenge, our responsibility and our gift to help one another and help this amazing global jewelry industry we are all a part of.
Please feel free to reach out to me if there anything I can do for you.
Please stay safe. I pray for our industry, and our families.
And, above all, don’t forget to have hope, which is easy to lose in times like these. Hope is there and we will get through this together.
Below are a few sites I thought I’d share with you if you find yourself needing to fill an extra hour or two in your week.
Be a lifelong learner with me and teach yourself something new.
* Take a virtual tour of the National Museum of Natural History in Washington, D.C., the Louvre in Paris, and more.
* Take a tour of a national park from your home.
* Peek in on the livestream of eagles from the Decorah Trout Hatchery in Decorah, Iowa. I promise once you start watching these eagles sitting on their nest of eggs, you won’t stop.
* Explore is one of my favorites. Watch livestreams of pandas or puppy seals in the ocean.
* Watch one TED Talk a day. You will get lost in great talks!
More on Columnists
The Latest
SourcingSep 23, 2026
Organization That Promotes Natural Diamond Rebrands for Third Time The Natural Diamond Council is now The Diamond Collective and has announced a new strategy under CEO Amber Pepper.
IndependentsSep 23, 2026
This Milwaukee-Area Jeweler Is Serving the 7CsPaul’s Jewelers sells coffee, chocolate, and cookies from a custom gold-wrapped trailer parked outside the store starting at 7 a.m.
Brought to you by
Meet Gemology’s Next Generation Microscope: GIA® Gemolite® NXT Professional EditionExperience gemstones with greater precision and comfort than ever before.
MajorsSep 23, 2026
Kay Jewelers’ New Campaign Goes ‘All In’ on LovePart of its brand relaunch, the marketing around the campaign includes a contest involving a jacket set with 550 diamonds.
Weekly QuizSep 17, 2026
This Week’s QuizTest your jewelry news knowledge by answering these questions.
Events & AwardsSep 23, 2026
Tiffany & Co. Exhibition Opening at Arkansas Museum The curation, opening soon at the Crystal Bridges Museum of American Art, honors the jeweler’s heritage through a distinctly American lens.
CollectionsSep 23, 2026
Pucker Up for Pandora’s New Pat McGrath Jewelry CollabThe jewelry giant has partnered with the famed makeup artist to create a colorful new collection of charms and rings.
Brought to you by
Your Piece Could Be the One Editors Talk AboutSubmit your pieces for a chance to win in this year's competition.
IndependentsSep 23, 2026
Texas Jewelers Association to Celebrate 120th AnniversaryThe association will mark the milestone at its convention next month.
IndependentsSep 23, 2026
Sissy’s Log Cabin’s ‘Back to School and Bling’ Event ReturnsThe jeweler donated school supplies to Memphis, Tennessee, students during the event combining basketball and mentorship.
MajorsSep 22, 2026
Foundrae’s Lawsuit Against Pandora Can Continue, Court RulesA federal judge denied Pandora’s motion to dismiss Foundrae’s claim for copyright infringement of its medallions.
IndependentsSep 22, 2026
Constance Polamalu Named to '40 Under 40' ListThe Baltimore Business Journal recognized the entrepreneur for her leadership in business and the jewelry industry.
GradingSep 22, 2026
GCAL by Sarine Opens New Lab in MumbaiThe facility is located within SEEPZ and is GCAL by Sarine’s second location in India, joining its existing grading lab in Surat.
Events & AwardsSep 22, 2026
NYCJAOS Returns for Autumn EditionThe four-day show is slated for Nov. 19-22 at the Metropolitan Pavilion in New York City’s Chelsea neighborhood.
AuctionsSep 21, 2026
Ultra-Rare Cartier Cheich Watch Sells for $3.4M Offered at Sotheby’s Hong Kong, the one-of-a-kind white gold watch now holds the title of most valuable Cartier wristwatch sold at auction.
MajorsSep 21, 2026
Longtime Industry Executive Pamela Bernstein-Gulla to RetireBernstein-Gulla has been working in the jewelry industry for 40 years, most recently as chief engagement officer for Hill & Co.
IndependentsSep 21, 2026
Bhindi Jewelers Moves Into New, Larger California StoreThe relocated Glendale store, now at The Americana at Brand, was designed to be a contemporary “timepiece haven” inspired by luxury resorts.
AuctionsSep 18, 2026
7.52-Carat Unheated Paraíba Tourmaline Sells for $1.3M at Sotheby’s The top lot of the auction house’s Hong Kong jewelry sale was an Art Deco Mauboussin necklace with ruby beads, which sold for $2 million.
Policies & IssuesSep 18, 2026
Tariffs, Retail Crime Top of Mind at JA’s Annual Fly-In Retailers and manufacturers headed to the Capitol this week to discuss tariff exemptions for diamonds and gemstones, among other issues.
CollectionsSep 18, 2026
Nanis Transforms Its ‘Boule’ Into a Mirror Our Piece of the Week is a pair of drop earrings from the “Sway” collection featuring Nanis’ first use of mirror-polished gold.
GradingSep 18, 2026
De Beers Introduces Faster Version of Diamond Screening Machine SynthDetect 2 can scan a full tray in less than five minutes, De Beers said, making it six times faster than its predecessors.
AuctionsSep 18, 2026
Noonans To Auction Medieval Gold Seal Ring Recovered By 2 FriendsTwo metal detectorists discovered the ring, which may have belonged to English noblewoman Matilda of Lancaster, in Suffolk.
Policies & IssuesSep 17, 2026
Tariffs on India Could Increase as Russian Sanctions Bill Heads to Trump’s DeskThe bill has a provision that allows the president to raise tariffs on countries that import Russian oil and gas to as much as 100 percent.
Events & AwardsSep 17, 2026
This Is the Winner of the 2026 Robert M. Shipley AwardThe American Gem Society presented the annual award to a former president of its board.
CollectionsSep 17, 2026
Cynthia Erivo, Zoë Chicco’s Jewelry Collab Is an Ode to TransformationThe “Chrysalis” capsule centers butterfly motifs representing growth, transformation, and the unfolding of who you are.
Events & AwardsSep 17, 2026
Louisiana Retailer Kevin Patton Wins Lifetime Achievement AwardJewelers of Louisiana presented Patton, the third-generation president of Pattons Fine Jewelry, with the award at its annual convention.
PodcastsSep 16, 2026
Episode 9: Remembering Cindy EdelsteinTwo special guests join the podcast to commemorate the 10th anniversary of the designer advocate, mentor, and author’s untimely passing.
