Auctions

Sotheby’s Introduces Custom Jewelry Service

AuctionsOct 16, 2025

Sotheby’s Introduces Custom Jewelry Service

The new high jewelry design and production process takes 30 days or less from concept to completion, the auction house said.

Sothebys salon new bond street
The Sotheby’s Salon in London, its luxury retail space on New Bond Street, where meetings with clients looking for a bespoke piece take place.
London—Sotheby’s is now offering a custom jewelry design service, the first and only auction house to do so, it said.

Sotheby’s Bespoke, which launched at the end of the summer, is an exclusive, client-led, custom design and production service that spans from initial design concept to delivery of the finished piece. 

The auction house uses its global network of workshops and suppliers, built over the course of its 280-year history, for these high jewelry commissions. 

The company said it can source any stone of any size from anywhere, or even custom cut a gem. 

Sotheby’s bespoke ring
A Sotheby’s Bespoke ring featuring a 20-carat, D-color, flawless emerald-cut diamond with D-color flawless emerald-cut side stones and custom-cut baguettes set in and around the shank


“From the first inspiration to the final exquisite detail, every creation is a unique collaboration and dialogue between you, our gem specialists, and our global network of master artisans,” the Sotheby’s Bespoke webpage reads. 

The process begins with a meeting to discuss the client’s ideas. 

They then receive several designs to choose from, which is narrowed down to a favorite. That design is made into a 3D rendering, which is sent to the client for approval. 

Once they sign off, production begins.

Paul Redmayne, jewelry specialist and Sotheby’s senior vice president of luxury sales, spearheaded the launch of the program. 

“There is a large appetite in the luxury space now for individualization,” he said in a promotional video for the new service. 

“Perhaps a client has a stone that they have in their collection, or perhaps they bought a loose stone at auction, or maybe they bought something at auction and they just want it reset. We can make a piece from scratch working with the client on exactly what they want.”  

The custom pieces do not bear a Sotheby’s mark, only the gold hallmark, any assay marks legally required by the location where it was made, and maker’s mark, if the workshop has one. 

The finished piece is delivered with a framed gouache painting. 

 Related stories will be right here … 
 
Redmayne works on the private sales side at Sotheby’s, where he encountered certain client requests that made him consider the need for a custom design service. 

The development of Sotheby’s Bespoke was somewhat organic, he said in an interview with National Jeweler.

“Clients have reached out and asked, ‘Can you source this?’ and then I said, ‘Yes, and if you want us to set it, we can do that as well,’” he said. 

Redmayne has a retail background, having worked for prominent houses like Cartier, Harry Winston and Moussaieff. In the latter stages of his career in retail, he worked on custom pieces for clients.

He sees the bespoke service as an extension of his retail experience, as the auction house’s foray into custom work merges the personal aspect of client collaboration with Sotheby’s global reach. 

“We have complete geographical flexibility in terms of where we source the stones and the workshops [we use],” he said.

When it comes to custom work, the auction house does not have the same restrictions the brands often do, such as strict gemstone quality standards or limiting design parameters.

“It’s a complete two-sided dialogue [with the client],” Redmayne said. “We’ve got complete freedom—whatever the client wants, we can do.”

There’s also the pricing benefit.

“We’re making brand-new pieces from scratch, the same as the major houses do, but applying secondary market pricing,” he said.

However, the key differentiator between Sotheby’s and the brands is the speed, said Redmayne, who used a pair of earrings he was working on at the time of the interview as an example.

“From the moment [the client] signs off on the design to the moment the piece will be available for delivery, we can do it in 30 days or less. That’s sourcing the stone and making it and everything.”

To learn more about Sotheby’s Bespoke, visit Sotheby’s website

The Latest

National Jeweler columnist Sherry Smith, vice president of coaching strategy and development at the Edge Retail Academy
ColumnistsJan 13, 2026
2025 Was a ‘Price Up, Units Down’ Year, Here’s What That Signals for 2026

In a market defined by more selective consumers, Sherry Smith shares why execution will be independent jewelers’ key to growth this year.

Orr’s Jewelers David Gordon, Marcia Gordon, Aliza Gordon, Leslie Gordon
IndependentsJan 13, 2026
Orr’s Jewelers Opens New Location in Pittsburgh’s Strip District

The family-owned jeweler’s new space is in a former wholesale produce market.

Stock image of a gavel and books
CrimeJan 13, 2026
Alleged Getaway Driver Charged in Florida Jewelry Store Robbery

Ivel Sanchez Rivera, 52, has been arrested and charged in connection with the armed robbery of Tio Jewelers in Cape Coral, Florida.

JamAlert 1872x1052.png
Brought to you by
How Jewelers Can Fight Back Against Cell Jammers

Criminals are using cell jammers to disable alarms, but new technology like JamAlert™ can stop them.

Rio Grande diamonds
SourcingJan 13, 2026
Rio Grande To Offer Calibrated Diamond Melee

The supplier’s online program allows customers to search and buy calibrated natural and lab-grown diamond melee, including in fancy shapes.

Weekly QuizJan 08, 2026
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Hana Kaneko rings
Events & AwardsJan 13, 2026
NYC Jewelry, Antique, & Object Show Announces Winter Event

The new show will take place Jan. 23-25, 2026.

Lisa Manobal, Priyanka Chopra Jonas
EditorsJan 12, 2026
Platinum, White Gold Rule the 2026 Golden Globes

Associate Editor Natalie Francisco highlights her favorite jewelry moments from the Golden Globes, and they are (mostly) white hot.

Recipients Collage 2025 - NJ (1872 x 1050 px) (1872 x 1052 px).png
Brought to you by
Impacting Tomorrow Today

How Jewelers of America’s 20 Under 40 are leading to ensure a brighter future for the jewelry industry.

Peter Yanzter, former executive director of AGS Labs
GradingJan 12, 2026
Peter Yantzer, Former Executive Director of AGS Labs, Dies at 77

Yantzer is remembered for the profound influence he had on diamond cut grading as well as his contagious smile and quick wit.

Macy’s New York Herald Square
MajorsJan 12, 2026
These 14 Macy’s Locations Will Close This Year

The store closures are part of the retailer’s “Bold New Chapter” turnaround plan.

Jewelers Mutual logo
MajorsJan 12, 2026
Jewelers Mutual Acquires AI-Powered Event Insurance Program

Through EventGuard, the company will offer event liability and cancellation insurance, including wedding coverage.

Kendra Scott CEO Chris Blakeslee
MajorsJan 09, 2026
Kendra Scott Taps Activewear Exec as CEO

Chris Blakeslee has experience at Athleta and Alo Yoga. Kendra Scott will remain on board as executive chair and chief visionary officer.

Wrapped holiday present boxes
SurveysJan 09, 2026
U.S. Holiday Retail Sales Up 4%, Visa, Mastercard Say

The credit card companies’ surveys examined where consumers shopped, what they bought, and what they valued this holiday season.

Lionheart Serenity Opal Amulet Charm
CollectionsJan 09, 2026
Piece of the Week: Lionheart’s ‘Serenity’ Opal Charm

The “Serenity” charm set with 13 opals is a modern amulet offering protection, guidance, and intention, the brand said.

Hannah Dodd and Claudia Jessie in Pandora Bridgerton campaign
CollectionsJan 08, 2026
Pandora’s New ‘Bridgerton’ Jewels Celebrate Bees, Bows, and Blooms

“Bridgerton” actresses Hannah Dodd and Claudia Jessie star in the brand’s “Rules to Love By” campaign.

Ana Khouri logo
Events & AwardsJan 08, 2026
Ana Khouri To Receive 2026 Gem Award for High Jewelry Excellence

Founded by jeweler and sculptor Ana Khouri, the brand is “expanding the boundaries of what high jewelry can be.”

Stuller’s Color of the Year for 2026, “Signature Red”
TrendsJan 08, 2026
Stuller’s Color of the Year Is a Stark Contrast to Pantone’s White

The jewelry manufacturer and supplier is going with a fiery shade it says symbolizes power and transformation.

Gracie Abrams Chanel Coco Crush
CollectionsJan 08, 2026
Gracie Abrams To Front New Chanel Jewelry Campaign

The singer-songwriter will make her debut as the French luxury brand’s new ambassador in a campaign for its “Coco Crush” jewelry line.

Bobbi L. Avery, Jeffery Bolling, Britney Phillips, and Lindsay Salvo
MajorsJan 08, 2026
Diamond Council of America Names New Board Directors

The nonprofit’s new president and CEO, Annie Doresca, also began her role this month.

Headshot of National Jewler columnist Peter Smith
ColumnistsJan 07, 2026
Peter Smith: Physical Retail—The Beginning or the End?

As the shopping mall model evolves and online retail grows, Smith shares his predictions for the future of physical stores.

Pinar Hakim Rainbow Seahorse Pendant, Nue Fine Jewelry Irene Charm, Susannah King Venus Ring
Events & AwardsJan 07, 2026
Melee Adds 13 New Designers to NYC Show

The trade show is slated for Jan. 31-Feb. 2 at The Lighthouse in New York City's Chelsea neighborhood.

Akiva Gil garnet ring
TrendsJan 07, 2026
Amanda’s Style File: Go for Garnet

January’s birthstone comes in a rainbow of colors, from the traditional red to orange, purple, and green.

Diamonds Do Good 2025 Impact Report
SourcingJan 07, 2026
Diamonds Do Good Releases 2025 Impact Report

The annual report highlights how it supported communities in areas where natural diamonds are mined, crafted, and sold.

Police cars with lights on
CrimeJan 06, 2026
2 Jewelers Arrested After TraxNYC Diamond District Brawl

Footage of a fight breaking out in the NYC Diamond District was viewed millions of times on Instagram and Facebook.

Rio Grande xTool F2 Ultra Portable Laser Engraver Bundle
MajorsJan 06, 2026
Rio Grande Says These Are the Top Personalization Tools for 2026

The supplier has a curated list of must-have tools for jewelers doing in-house custom work this year.

Zales storefront
MajorsJan 06, 2026
Zales Tests Out A New Look

The Signet Jewelers-owned store, which turned 100 last year, calls its new concept stores “The Edit.”

Linda Coutu
MajorsJan 06, 2026
LeachGarner Appoints New Director of Sales

Linda Coutu is rejoining the precious metals provider as its director of sales.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy