Auctions

Sotheby’s Introduces Custom Jewelry Service

AuctionsOct 16, 2025

Sotheby’s Introduces Custom Jewelry Service

The new high jewelry design and production process takes 30 days or less from concept to completion, the auction house said.

Sothebys salon new bond street
The Sotheby’s Salon in London, its luxury retail space on New Bond Street, where meetings with clients looking for a bespoke piece take place.
London—Sotheby’s is now offering a custom jewelry design service, the first and only auction house to do so, it said.

Sotheby’s Bespoke, which launched at the end of the summer, is an exclusive, client-led, custom design and production service that spans from initial design concept to delivery of the finished piece. 

The auction house uses its global network of workshops and suppliers, built over the course of its 280-year history, for these high jewelry commissions. 

The company said it can source any stone of any size from anywhere, or even custom cut a gem. 

Sotheby’s bespoke ring
A Sotheby’s Bespoke ring featuring a 20-carat, D-color, flawless emerald-cut diamond with D-color flawless emerald-cut side stones and custom-cut baguettes set in and around the shank


“From the first inspiration to the final exquisite detail, every creation is a unique collaboration and dialogue between you, our gem specialists, and our global network of master artisans,” the Sotheby’s Bespoke webpage reads. 

The process begins with a meeting to discuss the client’s ideas. 

They then receive several designs to choose from, which is narrowed down to a favorite. That design is made into a 3D rendering, which is sent to the client for approval. 

Once they sign off, production begins.

Paul Redmayne, jewelry specialist and Sotheby’s senior vice president of luxury sales, spearheaded the launch of the program. 

“There is a large appetite in the luxury space now for individualization,” he said in a promotional video for the new service. 

“Perhaps a client has a stone that they have in their collection, or perhaps they bought a loose stone at auction, or maybe they bought something at auction and they just want it reset. We can make a piece from scratch working with the client on exactly what they want.”  

The custom pieces do not bear a Sotheby’s mark, only the gold hallmark, any assay marks legally required by the location where it was made, and maker’s mark, if the workshop has one. 

The finished piece is delivered with a framed gouache painting. 

 Related stories will be right here … 
 
Redmayne works on the private sales side at Sotheby’s, where he encountered certain client requests that made him consider the need for a custom design service. 

The development of Sotheby’s Bespoke was somewhat organic, he said in an interview with National Jeweler.

“Clients have reached out and asked, ‘Can you source this?’ and then I said, ‘Yes, and if you want us to set it, we can do that as well,’” he said. 

Redmayne has a retail background, having worked for prominent houses like Cartier, Harry Winston and Moussaieff. In the latter stages of his career in retail, he worked on custom pieces for clients.

He sees the bespoke service as an extension of his retail experience, as the auction house’s foray into custom work merges the personal aspect of client collaboration with Sotheby’s global reach. 

“We have complete geographical flexibility in terms of where we source the stones and the workshops [we use],” he said.

When it comes to custom work, the auction house does not have the same restrictions the brands often do, such as strict gemstone quality standards or limiting design parameters.

“It’s a complete two-sided dialogue [with the client],” Redmayne said. “We’ve got complete freedom—whatever the client wants, we can do.”

There’s also the pricing benefit.

“We’re making brand-new pieces from scratch, the same as the major houses do, but applying secondary market pricing,” he said.

However, the key differentiator between Sotheby’s and the brands is the speed, said Redmayne, who used a pair of earrings he was working on at the time of the interview as an example.

“From the moment [the client] signs off on the design to the moment the piece will be available for delivery, we can do it in 30 days or less. That’s sourcing the stone and making it and everything.”

To learn more about Sotheby’s Bespoke, visit Sotheby’s website

The Latest

Graphic for Episode 8 of the My Next Question podcast
PodcastsAug 19, 2026
Episode 8: Diamond Industry Update With David Bonaparte & Ronnie VanderLinden

The industry veterans join the podcast to discuss diamond marketing, the FTC Jewelry Guides, and lobbying for lower tariffs.

Mike Alexander and Scott Murphy
MajorsAug 19, 2026
Mike Alexander To Succeed Scott Murphy as Jewelers Mutual CEO

Murphy will retire at the end of the year and Alexander, currently the company’s president, will take over at the start of 2027.

Spinelli Kilcollin Trade-In Bar Program Imagery
Policies & IssuesAug 19, 2026
Spinelli Kilcollin Embraces Dupes With Trade-In Program

The jeweler is encouraging customers who own lookalike rings to come into the store and trade them for credit towards an authentic piece.

Cover.jpg
Brought to you by
Your Piece Could Be the One Editors Talk About

Submit your pieces for a chance to win in this year's competition.

Woman wearing Zales jewelry
MajorsAug 19, 2026
Zales Wants You to Wear Fine Jewelry Every Day

The new campaign, “You Are The Occasion,” discourages shoppers from saving their fine jewelry for special occasions only.

Weekly QuizAug 13, 2026
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Former GJEPC Chairman and second-generation Indian diamantaire Vasant Mehta
SourcingAug 19, 2026
Vasant Mehta, a Dedicated Diamond Industry Leader, Dies at 81

Mehta led India’s GJEPC through the 2008 financial crisis and was respected worldwide for his wisdom, integrity, and knowledge.

Alfredo Colmenero-Martinez and Jarren Frazier
CrimeAug 18, 2026
2 California Men Arrested in Fatal Vehicle Smash Robbery

One is the driver who allegedly crashed a car into a Sacramento jewelry store in April, striking a 71-year-old employee who later died.

1872-x-1052-July-ad (1).png
Brought to you by
Why More Jewelry Retailers Are Hosting Turnkey Estate Buying Events

Retailers are seeking new ways to attract customers, increase traffic, and create revenue – Estate buying events are a popular solution.

The Retail Smiths Principal Partner and National Jeweler columnist Peter Smith
ColumnistsAug 18, 2026
Peter Smith: The IKEA Effect and Bridal Branding

In a new column, Peter Smith posits that people actually enjoy putting together IKEA furniture, and the same is true for engagement rings.

Police car with lights on
CrimeAug 18, 2026
Thieves Snatch $1M in Jewelry From New Jersey Jeweler

9lakha Jewelers in Iselin, New Jersey, was the target of a smash-and-grab robbery on Aug. 8.

Ring Concierge x 818 Tequila Bridal Giveaway
Lab-GrownAug 18, 2026
Ring Concierge, Kendall Jenner’s Tequila Brand Collab on Giveaway

The jeweler has partnered with 818 Tequila to gift lab-grown diamond studs to a bride-to-be and their bridal party.

Louis Comfort Tiffany Poppy lampshade drawing
Events & AwardsAug 17, 2026
Exhibition on Louis Comfort Tiffany’s Studios to Open at The Met

The exhibition will feature more than 100 drawings of stained-glass lampshades, windows, and more, many created by women and émigrés.

Spinelli Kilcollin Inara Ring
CollectionsAug 17, 2026
Marquise Diamonds Dance in Spinelli Kilcollin’s ‘Wren’ Collection

Marquise-cut diamonds in drop charms are the center of the new collection, reflecting the movement of a dancer in modular styles.

Ft. Lauderdale Jewelry, Antique, & Object Show logo
Events & AwardsAug 17, 2026
There’s a New Jewelry Show Coming to Florida

The inaugural Fort Lauderdale Jewelry, Antique, & Object Show will be held from Jan. 28 through Feb. 1, 2027.

Karl Getschel and Bob Yanega of Smyth Jewelers
IndependentsAug 14, 2026
Smyth Jewelers to Open Fourth Location

The family-owned jeweler will open a new showroom in Bel Air, Maryland, this fall.

Stock image of a gavel
CrimeAug 14, 2026
Wife of Man Convicted in Jeweler’s Murder Sentenced for Conspiracy

Amanda Ileana Hernandez is married to Carlos Hernandez, one of two men in prison for the 2024 murder of Michigan jeweler Hussein Murray.

Paul Morelli Wavey Vine Earrings
TrendsAug 14, 2026
Paul Morelli’s Latest ‘Wavey Vine’ Earrings Embrace Color

The reimagined jewel, our Piece of the Week, trades the diamonds in the original 1998 design for blue, pink, yellow, and green sapphires.

Cover.jpg
Supplier BulletinAug 13, 2026
Your Piece Could Be the One Editors Talk About

Sponsored by American Gem Trade Association

Two Pandora Talisman pendants
FinancialsAug 13, 2026
Pandora’s ‘Talisman’ Collection Shines, Lab-Grown Diamond Sales Fall

In the United States, second-quarter sales were flat amid soft consumer sentiment and lower in-store traffic.

Picture of 2,488 carat rough diamond next to tweezers, a golf ball, and a loupe
SourcingAug 13, 2026
2,488-Carat Diamond, Largest Found in Botswana, Has a New Owner

Lucara Diamond Corp., which recovered the “Motswedi” diamond from the Karowe mine, sold the stone for an undisclosed amount.

John Hardy Heishi Collection Campaign Imagery
CollectionsAug 13, 2026
John Hardy Infuses ‘Icon,’ ‘Heishi’ Collections with Color

The expanded collections now feature hand-cut gemstones like topaz, tanzanite, chrysoprase, chalcedony, smoky quartz, and fire opal.

Jean Dousset Westfield Valley Fair
Lab-GrownAug 13, 2026
Jean Dousset Opens Third Store

The lab-grown diamond jewelry brand’s newest boutique is in Westfield Valley Fair in Santa Clara, California.

Legacy emerald
SourcingAug 12, 2026
Eshed-Gemstar on the Painstaking Process of Cutting ‘The Legacy Emerald’

The gemstone supplier and manufacturer acquired the remarkable 104-gram Zambian emerald at Gemfields’ auction in May.

Surveillance image of jewelry thieves
CrimeAug 12, 2026
Elderly NYC Woman Targeted in Jewelry Swap Scheme

Two suspects offered to trade the woman a “winning” lottery ticket for her jewelry.

The Finsch Diamond Mine in South Africa, owned by Petra Diamonds Ltd.
SourcingAug 12, 2026
Another Diamond Mine Poised to Close

Finsch has been in business rescue since May, and owner Petra Diamonds said it sees no viable path forward for the mine.

Stock image of gavel, handcuffs, and law books
CrimeAug 12, 2026
Jewelry Store Employee Gets 20 Years to Life in Choking Death of Boss

Michel Patrick DeSalles was sentenced after pleading guilty to the 2017 murder of Omid Gholian, who owned a jewelry store in Manhattan.

Beth Miller Frederick Goldman
MajorsAug 12, 2026
Frederick Goldman Names New SVP of Sales

Longtime industry executive Beth Miller has taken on the role.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy