Sotheby’s Introduces Custom Jewelry Service
The new high jewelry design and production process takes 30 days or less from concept to completion, the auction house said.

Sotheby’s Bespoke, which launched at the end of the summer, is an exclusive, client-led, custom design and production service that spans from initial design concept to delivery of the finished piece.
The auction house uses its global network of workshops and suppliers, built over the course of its 280-year history, for these high jewelry commissions.
The company said it can source any stone of any size from anywhere, or even custom cut a gem.
“From the first inspiration to the final exquisite detail, every creation is a unique collaboration and dialogue between you, our gem specialists, and our global network of master artisans,” the Sotheby’s Bespoke webpage reads.
The process begins with a meeting to discuss the client’s ideas.
They then receive several designs to choose from, which is narrowed down to a favorite. That design is made into a 3D rendering, which is sent to the client for approval.
Once they sign off, production begins.
Paul Redmayne, jewelry specialist and Sotheby’s senior vice president of luxury sales, spearheaded the launch of the program.
“There is a large appetite in the luxury space now for individualization,” he said in a promotional video for the new service.
“Perhaps a client has a stone that they have in their collection, or perhaps they bought a loose stone at auction, or maybe they bought something at auction and they just want it reset. We can make a piece from scratch working with the client on exactly what they want.”
The custom pieces do not bear a Sotheby’s mark, only the gold hallmark, any assay marks legally required by the location where it was made, and maker’s mark, if the workshop has one.
The finished piece is delivered with a framed gouache painting.
Redmayne works on the private sales side at Sotheby’s, where he encountered certain client requests that made him consider the need for a custom design service.
The development of Sotheby’s Bespoke was somewhat organic, he said in an interview with National Jeweler.
“Clients have reached out and asked, ‘Can you source this?’ and then I said, ‘Yes, and if you want us to set it, we can do that as well,’” he said.
Redmayne has a retail background, having worked for prominent houses like Cartier, Harry Winston and Moussaieff. In the latter stages of his career in retail, he worked on custom pieces for clients.
He sees the bespoke service as an extension of his retail experience, as the auction house’s foray into custom work merges the personal aspect of client collaboration with Sotheby’s global reach.
“We have complete geographical flexibility in terms of where we source the stones and the workshops [we use],” he said.
When it comes to custom work, the auction house does not have the same restrictions the brands often do, such as strict gemstone quality standards or limiting design parameters.
“It’s a complete two-sided dialogue [with the client],” Redmayne said. “We’ve got complete freedom—whatever the client wants, we can do.”
There’s also the pricing benefit.
“We’re making brand-new pieces from scratch, the same as the major houses do, but applying secondary market pricing,” he said.
However, the key differentiator between Sotheby’s and the brands is the speed, said Redmayne, who used a pair of earrings he was working on at the time of the interview as an example.
“From the moment [the client] signs off on the design to the moment the piece will be available for delivery, we can do it in 30 days or less. That’s sourcing the stone and making it and everything.”
To learn more about Sotheby’s Bespoke, visit Sotheby’s website.
The Latest

Endiama Commercial Director Elton Escrivão knows people have a lot of misperceptions about Angola. He wants to change that.

Reilly has been with PGI USA for the last 20 years, leading partnership development and professional education.

Boucheron reached record sales while Pomellato found success in its signature collections.

Retailers are seeking new ways to attract customers, increase traffic, and create revenue – Estate buying events are a popular solution.

She was one of more than 120 American designers who created flags for the “United Flags of Fashion” project led by CFDA and Vogue.


Smith reveals the method The Retail Smiths use to help retailers and vendors write better job postings.

LVMH’s jewelry and watch brands outperformed the company’s other divisions in an environment the company described as “disrupted.”

Colored gemstones, artisan finishes, mixed metals, and meaningful details are shaping demand in bridal jewelry.

“Sacred Heart” features symbols like crosses, angel wings, the Star of David, and the evil eye as a representation of coexistence.
The scholarships will go to early-career professionals looking to study gemology, bench work and jewelry design, or store operations.

Bain & Company delved into the trends shaping the luxury market, the impact of AI, and more in its recent study.

The exhibition reveals the gemology, geology, and cultural history of the iconic red gemstone.

The new sweeping slate of tariffs impacts 60 countries, including India, China, Thailand, Hong Kong, and the United Arab Emirates.

From coin pendants to diamond shields, these old world-inspired jewels are the perfect accessory for an epic journey.

Our Piece of the Week pairs a checkerboard-cut amethyst with an ivy green silk cord.

Mildred Marcano Abrams and Yael Reinhold join the podcast to talk community connections, holiday plans, and preserving Reinhold’s legacy.

Production also was up in the first half of 2026 but is expected to “substantially” decrease in H2 as two key mines undergo maintenance.

“Art Deco” fuses ancestral techniques, rare materials, and modern perspectives as a tribute to the optimism and curiosity of the movement.

The jeweler’s newest store is inside Arkansas’ Saracen Casino Resort.

The watch company will design, manufacture, and distribute Kate Spade New York watches.

The higher tax is set to go into effect in August and will apply to loose polished diamonds as well as precious and base metals jewelry.

The “Enchanted Garden” series features a cherry, lemon, and pear that each hold a little secret inside.

It’s located in Tysons Galleria, an upscale shopping center in the Washington, D.C., metro area.

The show, recently acquired by Rockview Management Group, will be held at New York City’s Javits Center from Aug. 2-4.

Smith offers retailers guidance on creating an environment where natural and lab-grown diamonds can both thrive.

Former Emerald President and CEO Hervé Sedky has transitioned to the role of senior advisor.

The 12-piece capsule collection transforms from brooches to pendants.


























