Independents

Coach’s Corner: The Importance of Having Nothing to Do

IndependentsNov 07, 2017

Coach’s Corner: The Importance of Having Nothing to Do

The “Jewelry Coach” Pat Henneberry maps out a game plan for creating more “white space”--room in your daily life to just be.

2016_Pat-Henneberry-NEW.jpg
Pat Henneberry is vice president of global learning and development at Hearts On Fire. She also is founder of The Jewelry Coach, a sales training community for jewelers. Reach her at pat@thejewelrycoach.com.

What the heck is white space? In computer programming, it is any character or series of characters that represent horizontal or vertical space in typography.

But that’s not the white space I am talking about here.

Recently, at Hearts On Fire University, we had a couple keynote speakers talking about creating more white space in your lives--basically, more time that is not filled with stuff to do (I am keeping it real here, folks.)

Our lives are filled with so much noise that we can’t hear it all. This isn’t anything new, but I believe it’s gotten worse.

How do you choose to spend your time? If you’re like most people, you spend your time in meetings or at the computer sifting through the hundreds of emails about the next fad diet (my algorithms) or other seemingly useless email chains that soak up even more precious time, not to mention social media. The human brain, like every other muscle in the human body, needs time to recharge and if you keep plugging away at the keyboard all day or attending back-to-back meetings, your brain doesn’t get the rest it needs and soon runs dry, or empty.

White space is how learning to nurture the downtime and not fill up every moment with a to-do list. By creating white space, it will help you lead happier, healthier life.

At first glance this seems to make sense, and I love the idea. Taking time to slow down and just be seems like a beautiful thing to do and something all of us probably need in our lives.

I will come clean right now, though, and tell you I tried it and I failed. On a recent weekend I decided to have more white space and less plans. So I didn’t plan anything for my Saturday. I failed because I immediately started cleaning a closet and the list of things filled my day--Goodwill bags, redesign closet, paint … the list went on.

Here’s the difference in the type of white space you create: When I create white space for friends and family and less of the “busy,” I feel successful--when I jump on my bike and ride to my nephew’s soccer game, Facetime my nephews in Kansas, or jump on a group text with my sisters and mom. In making space that I don’t always create, I feel that I am
successful in creating white space.

Recently, I had one-on-one time with a dear friend of more than 30 years, Zoe King. It was the first time we’ve had together in years where we stopped our lives and just planned time to visit (we live in the same city.) We spent four hours catching up with no interruptions. We didn’t look at our phones except to take a photo. We both walked away saying we needed to create that time and we need to do it again soon. That was successful white space. You must create it for it to happen.

In an effort to help us all simplify our lives and make room for white space, I put together a list of things that have helped me move more in that direction. It is a process that won’t happen overnight (not for me at least), but something worth striving for.

I hope these tips can help you make more breathing room in your schedule too.

Schedule it. I wish I could tell you to dedicate a block of time every day where you focus on white space, but during this time of year you would say “Pat, you’re crazy, don’t you dare tell my sales team to do that!” LOL. Let’s just say we do block out a little time every day. Doing so allows you to set the conditions for imagination to occur, or to do whatever else is important to you such as exercise, meet with employees or put out the office fires that (always) arise unexpectedly. If Leonardo da Vinci had locked himself in his office all day and stared at the computer screen, how many new ideas do you think he would’ve generated?

Just say “no.” All too often, it’s easy to say “yes” because we, as humans, have a natural desire for acceptance and saying “no” is the antithesis of approval. If you are making work decisions that people two levels down from you can make, then you’re not doing your job, you’re doing theirs. Learning to say no to some things has opened so much space in my life for things that are better for me in the long run.

Be more productive and less busy. I am sure you have heard this saying before, but being busy doesn’t mean that you are being productive. Here is the perfect example for you: When I used to say “yes” to everything, my plate was quickly full of random projects, activities and meetings, some that I enjoyed and others that I dreaded. Needless to say, I was always busy but that “busy” was not always things that were important. I felt like I was doing a lot but not getting a lot done. That’s exactly what happens to a lot of us and it’s how we end up just being busy with meetings that are getting us nowhere instead of being productive by doing fewer meetings.

Schedule time for something you enjoy. Do something that you enjoy regularly by putting it in your schedule. If you schedule time specifically for that activity, you will feel less guilty about doing it. This goes back to making room for white space. By intentionally planning to have breathing room in your schedule, it will become a natural part of your life and eventually be something that you automatically do.  

Simplify your life. Less really is more sometimes, especially when it comes to your life. By simplifying your life, you end up with less to do, less to manage and take care of, and more time for things that bring you joy, or more white space, literally and figuratively. I am all about simplified living because I know that it helps us focus on what is important. Over the last several years, I have worked hard to keep my life simple and it truly makes a difference in my overall mood and happiness.

When you look up the meaning of white space, you get a ton of different definitions and it can be confusing. Let’s keep it real and simple. This is what I would do. Look at your personal white space and your professional white space and determine, where is it? I look to see if I have any and then ask myself, can I create more?

I suggest you sit down with your teams at your stores and literally ask these questions. Help your teams create white space around their days and you might just find them being more creative. Google did it and they came up with Gmail!

Pat Henneberry is vice president of global learning and development at Hearts On Fire. She also is founder of The Jewelry Coach, a sales training community for jewelers. Reach her at pat@thejewelrycoach.com.
Pat Henneberryis a strategic consultant, speaker, and trainer.

The Latest

Alfredo Colmenero-Martinez and Jarren Frazier
CrimeAug 18, 2026
2 California Men Arrested in Fatal Vehicle Smash Robbery

One is the driver who allegedly crashed a car into a Sacramento jewelry store in April, striking a 71-year-old employee who later died.

The Retail Smiths Principal Partner and National Jeweler columnist Peter Smith
ColumnistsAug 18, 2026
Peter Smith: The IKEA Effect and Bridal Branding

In a new column, Peter Smith posits that people actually enjoy putting together IKEA furniture, and the same is true for engagement rings.

Police car with lights on
CrimeAug 18, 2026
Thieves Snatch $1M in Jewelry From New Jersey Jeweler

9lakha Jewelers in Iselin, New Jersey, was the target of a smash-and-grab robbery on Aug. 8.

1872-x-1052-July-ad (1).png
Brought to you by
Why More Jewelry Retailers Are Hosting Turnkey Estate Buying Events

Retailers are seeking new ways to attract customers, increase traffic, and create revenue – Estate buying events are a popular solution.

Ring Concierge x 818 Tequila Bridal Giveaway
Lab-GrownAug 18, 2026
Ring Concierge, Kendall Jenner Collab on Bridal Earrings Giveaway

The jeweler has partnered with Jenner’s 818 Tequila brand to gift lab-grown diamond studs to a bride-to-be and their bridal party.

Weekly QuizAug 13, 2026
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Louis Comfort Tiffany Poppy lampshade drawing
Events & AwardsAug 17, 2026
Exhibition on Louis Comfort Tiffany’s Studios to Open at The Met

The exhibition will feature more than 100 drawings of stained-glass lampshades, windows, and more, many created by women and émigrés.

Spinelli Kilcollin Inara Ring
CollectionsAug 17, 2026
Marquise Diamonds Dance in Spinelli Kilcollin’s ‘Wren’ Collection

Marquise-cut diamonds in drop charms are the center of the new collection, reflecting the movement of a dancer in modular styles.

Brought-To-By-Article-Top-Image.jpg
Brought to you by
Wedding Band Trends 2026: Personalization Takes Center Stage

Colored gemstones, artisan finishes, mixed metals, and meaningful details are shaping demand in bridal jewelry.

Ft. Lauderdale Jewelry, Antique, & Object Show logo
Events & AwardsAug 17, 2026
There’s a New Jewelry Show Coming to Florida

The inaugural Fort Lauderdale Jewelry, Antique, & Object Show will be held from Jan. 28 through Feb. 1, 2027.

Stock image of a gavel
CrimeAug 14, 2026
Wife of Man Convicted in Jeweler’s Murder Sentenced for Conspiracy

Amanda Ileana Hernandez is married to Carlos Hernandez, one of two men in prison for the 2024 murder of Michigan jeweler Hussein Murray.

Paul Morelli Wavey Vine Earrings
TrendsAug 14, 2026
Paul Morelli’s Latest ‘Wavey Vine’ Earrings Embrace Color

The reimagined jewel, our Piece of the Week, trades the diamonds in the original 1998 design for blue, pink, yellow, and green sapphires.

Cover.jpg
Supplier BulletinAug 13, 2026
Your Piece Could Be the One Editors Talk About

Sponsored by American Gem Trade Association

Two Pandora Talisman pendants
FinancialsAug 13, 2026
Pandora’s ‘Talisman’ Collection Shines, Lab-Grown Diamond Sales Fall

In the United States, second-quarter sales were flat amid soft consumer sentiment and lower in-store traffic.

Cuckoo Cuckoo Cadbury Conundrum egg
AuctionsAug 13, 2026
This Gold Cadbury ‘Conundrum’ Egg Set a World Auction Record

The 22-karat gold egg, sold at Batemans Auctioneers in the U.K., was part of a 1980s treasure hunt ad campaign for Cadbury Creme Eggs.

Picture of 2,488 carat rough diamond next to tweezers, a golf ball, and a loupe
SourcingAug 13, 2026
2,488-Carat Diamond, Largest Found in Botswana, Has a New Owner

Lucara Diamond Corp., which recovered the “Motswedi” diamond from the Karowe mine, sold the stone for an undisclosed amount.

John Hardy Heishi Collection Campaign Imagery
CollectionsAug 13, 2026
John Hardy Infuses ‘Icon,’ ‘Heishi’ Collections with Color

The expanded collections now feature hand-cut gemstones like topaz, tanzanite, chrysoprase, chalcedony, smoky quartz, and fire opal.

Jean Dousset Westfield Valley Fair
Lab-GrownAug 13, 2026
Jean Dousset Opens Third Store

The lab-grown diamond jewelry brand’s newest boutique is in Westfield Valley Fair in Santa Clara, California.

Legacy emerald
SourcingAug 12, 2026
Eshed-Gemstar on the Painstaking Process of Cutting ‘The Legacy Emerald’

The gemstone supplier and manufacturer acquired the remarkable 104-gram Zambian emerald at Gemfields’ auction in May.

Surveillance image of jewelry thieves
CrimeAug 12, 2026
Elderly NYC Woman Targeted in Jewelry Swap Scheme

Two suspects offered to trade the woman a “winning” lottery ticket for her jewelry.

The Finsch Diamond Mine in South Africa, owned by Petra Diamonds Ltd.
SourcingAug 12, 2026
Another Diamond Mine Poised to Close

Finsch has been in business rescue since May, and owner Petra Diamonds said it sees no viable path forward for the mine.

Stock image of gavel, handcuffs, and law books
CrimeAug 12, 2026
Jewelry Store Employee Gets 20 Years to Life in Choking Death of Boss

Michel Patrick DeSalles was sentenced after pleading guilty to the 2017 murder of Omid Gholian, who owned a jewelry store in Manhattan.

Beth Miller Frederick Goldman
MajorsAug 12, 2026
Frederick Goldman Names New SVP of Sales

Longtime industry executive Beth Miller has taken on the role.

Verdura unicorn brooch
AuctionsAug 11, 2026
Verdura Unicorn Brooch With Royal Connection Up for Auction

The brooch was owned by Virginia Fortune Ryan Ogilvy, who served as a lady of the bedchamber to Queen Elizabeth II for nearly 50 years.

Jamie Cygielman
MajorsAug 11, 2026
Signet Jewelers Selects Mattel Exec to Lead Zales, Banter

Jamie Cygielman will take on the role on Aug. 24.

National Jeweler columnists Duvall O’Steen and Jen Cullen Williams
ColumnistsAug 11, 2026
Creative Connecting: How to Sell Colored Gemstones to Gen Z

Duvall O’Steen and Jen Cullen Williams share the best ways to display, present, and explain colored gemstones to younger customers.

NAJA logo
Events & AwardsAug 11, 2026
NAJA Announces Lineup For 2026 Fall Virtual Conference

The mid-year conference for jewelry and watch appraisers will take place Sept. 5-6 on Zoom.

Honest Hands Workbench Ring Builder
TechnologyAug 10, 2026
Colorado Jeweler Launches Customization Tool He Built Himself

Honest Hands Ring Co. Founder Benjamin Bosworth shared his thoughts on jewelry technology and why AI can never replace the human element.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy