Charlotte Rose said her election is “a sign that this is an industry capable of change.”
Coach’s Corner: The Importance of Having Nothing to Do
The “Jewelry Coach” Pat Henneberry maps out a game plan for creating more “white space”--room in your daily life to just be.

What the heck is white space? In computer programming, it is any character or series of characters that represent horizontal or vertical space in typography.
But that’s not the white space I am talking about here.
Recently, at Hearts On Fire University, we had a couple keynote speakers talking about creating more white space in your lives--basically, more time that is not filled with stuff to do (I am keeping it real here, folks.)
Our lives are filled with so much noise that we can’t hear it all. This isn’t anything new, but I believe it’s gotten worse.
How do you choose to spend your time? If you’re like most people, you spend your time in meetings or at the computer sifting through the hundreds of emails about the next fad diet (my algorithms) or other seemingly useless email chains that soak up even more precious time, not to mention social media. The human brain, like every other muscle in the human body, needs time to recharge and if you keep plugging away at the keyboard all day or attending back-to-back meetings, your brain doesn’t get the rest it needs and soon runs dry, or empty.
White space is how learning to nurture the downtime and not fill up every moment with a to-do list. By creating white space, it will help you lead happier, healthier life.
At first glance this seems to make sense, and I love the idea. Taking time to slow down and just be seems like a beautiful thing to do and something all of us probably need in our lives.
I will come clean right now, though, and tell you I tried it and I failed. On a recent weekend I decided to have more white space and less plans. So I didn’t plan anything for my Saturday. I failed because I immediately started cleaning a closet and the list of things filled my day--Goodwill bags, redesign closet, paint … the list went on.
Here’s the difference in the type of white space you create: When I create white space for friends and family and less of the “busy,” I feel successful--when I jump on my bike and ride to my nephew’s soccer game, Facetime my nephews in Kansas, or jump on a group text with my sisters and mom. In making space that I don’t always create, I feel that I am
Recently, I had one-on-one time with a dear friend of more than 30 years, Zoe King. It was the first time we’ve had together in years where we stopped our lives and just planned time to visit (we live in the same city.) We spent four hours catching up with no interruptions. We didn’t look at our phones except to take a photo. We both walked away saying we needed to create that time and we need to do it again soon. That was successful white space. You must create it for it to happen.
In an effort to help us all simplify our lives and make room for white space, I put together a list of things that have helped me move more in that direction. It is a process that won’t happen overnight (not for me at least), but something worth striving for.
I hope these tips can help you make more breathing room in your schedule too.
Schedule it. I wish I could tell you to dedicate a block of time every day where you focus on white space, but during this time of year you would say “Pat, you’re crazy, don’t you dare tell my sales team to do that!” LOL. Let’s just say we do block out a little time every day. Doing so allows you to set the conditions for imagination to occur, or to do whatever else is important to you such as exercise, meet with employees or put out the office fires that (always) arise unexpectedly. If Leonardo da Vinci had locked himself in his office all day and stared at the computer screen, how many new ideas do you think he would’ve generated?
Just say “no.” All too often, it’s easy to say “yes” because we, as humans, have a natural desire for acceptance and saying “no” is the antithesis of approval. If you are making work decisions that people two levels down from you can make, then you’re not doing your job, you’re doing theirs. Learning to say no to some things has opened so much space in my life for things that are better for me in the long run.
Be more productive and less busy. I am sure you have heard this saying before, but being busy doesn’t mean that you are being productive. Here is the perfect example for you: When I used to say “yes” to everything, my plate was quickly full of random projects, activities and meetings, some that I enjoyed and others that I dreaded. Needless to say, I was always busy but that “busy” was not always things that were important. I felt like I was doing a lot but not getting a lot done. That’s exactly what happens to a lot of us and it’s how we end up just being busy with meetings that are getting us nowhere instead of being productive by doing fewer meetings.
Schedule time for something you enjoy. Do something that you enjoy regularly by putting it in your schedule. If you schedule time specifically for that activity, you will feel less guilty about doing it. This goes back to making room for white space. By intentionally planning to have breathing room in your schedule, it will become a natural part of your life and eventually be something that you automatically do.
Simplify your life. Less really is more sometimes, especially when it comes to your life. By simplifying your life, you end up with less to do, less to manage and take care of, and more time for things that bring you joy, or more white space, literally and figuratively. I am all about simplified living because I know that it helps us focus on what is important. Over the last several years, I have worked hard to keep my life simple and it truly makes a difference in my overall mood and happiness.
When you look up the meaning of white space, you get a ton of different definitions and it can be confusing. Let’s keep it real and simple. This is what I would do. Look at your personal white space and your professional white space and determine, where is it? I look to see if I have any and then ask myself, can I create more?
I suggest you sit down with your teams at your stores and literally ask these questions. Help your teams create white space around their days and you might just find them being more creative. Google did it and they came up with Gmail!
Pat Henneberry is vice president of global learning and development at Hearts On Fire. She also is founder of The Jewelry Coach, a sales training community for jewelers. Reach her at pat@thejewelrycoach.com.
The Latest

Sponsored by Rio Grande Jewelry Supply

The American jewelry house, founded by Latvian immigrants, has been creating American flag brooches since 1917.

Colored gemstones, artisan finishes, mixed metals, and meaningful details are shaping demand in bridal jewelry.

Its team can evaluate jewelry and watches, as well as luxury handbags, artwork, and collectibles.


Falling oil prices were a factor in the slight month-over-month improvement.

The new offering comprises more than 120 bridal and engagement ring styles with natural and lab-grown diamonds.

DCA is preparing the next generation of professionals by supporting workforce development, leadership growth, and career advancement.

The clock is part of the celebration for the soon-to-open Rolex headquarters on New York City’s Fifth Avenue.

The new watch commemorates Pokémon’s 30th anniversary.

The luxury retailer is now called Exemplar Luxury Group.

The “Lady” collection is a new take on old beauty standards with gemstone-adorned hair pins and combs, a compact mirror necklace, and more.

The new line is included in the e-tailer’s curation of jewelry celebrating America’s 250th anniversary.

All active members who earned their credential or designation before Dec. 1, 2025, are required to recertify.

The new jewelry collection uses a colorful palette of onyx, malachite, tiger’s eye, mother-of-pearl, lapis, turquoise, and coral.

Lee Michaels Fine Jewelry is celebrating 30 years in the Ridgeland, Mississippi community.

Sean Milliner has joined the company.

Classes will begin in August at GIA’s new Canary Wharf location.

A ring set with “hogback” diamonds, an early stone cut dating to around the 16th century, sold for more than $20,000 at a U.K. auction.

The rainbow version of the ring, our Piece of the Week, features angel-cut, octahedral lab-grown sapphires designed to be worn as armor.

The new initiative donates a portion of the proceeds from select charms to charitable causes.

The Brooklyn-based jeweler created a limited-edition version of its “Aura” eternity band, set with gemstones in the team’s colors.

Dallow will lead the International Colored Gemstone Association, effective July 6.

Senior Editor Lenore Fedow headed to Savannah to learn more about the 10-year, $10 million partnership between JM and the art school.

Its new capsule jewelry collection features gold-finished stainless steel pieces designed for a maximalist look without a luxury price tag.

The week-long event in Geneva is slated for April 2027.

The three industry leaders bring financial, communications, and legal expertise to the nonprofit’s board of directors.





















