The Smart Lab: 5 Marketing Strategies for Becoming Your Area’s Go-To Jeweler
Seasonal promotions and partnering with other small businesses are among Emmanuel Raheb’s tips for raising your store’s local profile.
Today, hyperlocal marketing and increasing your profile will do more to affect your business than a viral post that goes global.
Think about it. Who’s more likely to walk into your store, someone who lives half a world away or someone who lives right down the street?
Increasing your digital visibility in your own neighborhood is your key to success, becoming the cherished jeweler for every special occasion or personal milestone.
Here are five marketing strategies to help you become the go-to jewelry store in your area.
1. Target both branding and lead generation campaigns in your marketing.
Your jewelry store’s brand is more than just your logo and tagline, it’s what you promise your customers.
It’s your commitment to delivering a positive and magical experience every time someone walks through your door.
By showcasing your unique personality and expertise, you’ll attract customers who resonate with your values and match your store’s brand.
Once your store’s local brand is established, you’ll want to layer on targeted lead generation campaigns to help capture this audience.
One example of a lead generation campaign that is always successful is a seasonal promotion.
Graduation time is approaching. Design a campaign targeting local graduates with a “Celebrate Your Success” promotion featuring classic watches, gold lockets, or other jewelry gifts.
This type of direct-response campaign helps you capture and nurture those connections so you can later convert them into loyal fans of your jewelry store.
Both types of campaigns (branding and lead generation) are important to include in your marketing strategy. They serve two different purposes that combine to help you succeed.
2. Create local strategic partnerships.
No one succeeds alone so don’t operate in a silo. Connect with other local businesses that align with the type of customers you want to attract.
For example, you could partner with a local tailor for an event offering a discount on a men’s suit paired with a tie clip or cufflinks from your store.
Another example is to partner with a wedding planner for an event showcasing your engagement rings and wedding bands alongside other wedding vendors. Turn it into a brunch or a wine and cheese event to make it fun for brides-to-be to attend.
These types of strategic partnerships not only introduce you to new customers at very little cost but also help build trust and your jewelry store’s reputation within the community.
3. Analyze your customers’ feedback.
Always remember, your customers are your best source of business intelligence. Harness the power of your customers’ feedback that goes beyond basic analytics.
Look at your reviews—both glowing and critical—on Google, Yelp, and Facebook.
Analyze your social media comments on Facebook, Instagram, TikTok, and Pinterest.
What is the overall tone and feeling about your store? What are people saying about your styles? Is the feedback more positive or negative, and what is the response from the other commenters?
Through sentiment analysis like this, you’re listening in real time to a conversation about your jewelry store.
Use this critical feedback to identify areas where you can improve. Double down on what’s working and jettison what’s not. There’s no better “crystal ball” you can use.
4. Focus on what you do best.
Embrace your niche and what your jewelry store does best to dominate your local city or town. Dedicate your marketing efforts to the areas where you shine and are an authority.
Does your store have a savvy jewelry buyer who follows the latest trends? Does a fashion or styling expert work at your store?
Do you carry the widest selection of luxury watches in your area?
Do you carry vintage or estate jewelry?
Do you specialize in custom engagement rings?
Whatever “your thing” is, capitalize on it.
By showcasing your expertise and focusing on what makes your jewelry store special, you position yourself as a trusted resource and the go-to jeweler for those special moments.
5. Always use fresh creatives in your marketing.
Fresh, local content helps keep you top-of-mind. Don’t let your audience forget about you.
Maintain a consistent social media presence with high-quality, locally inspired photos and videos. What’s popular in your neighborhood? Is there a certain style or trend that resonates with your customers?
You can capture the local flavor of your store with beautiful product photography featuring nearby landmarks or you could hire local well-known influencers to wear your jewelry to grow your store’s image.
Try featuring your newest styles in posts highlighting how they complement a night out at a trendy local restaurant. Whatever the hot spot in your area is, you want to be there.
By keeping your content fresh, you’ll stay top-of-mind with local customers and solidify your place as the jewelry store of choice.
Your store becomes a familiar and trusted destination within the community, a place where friends and neighbors celebrate life’s special moments with the perfect piece of jewelry.
Remember, your local community is your greatest resource. Embrace it, connect with it, and watch your jewelry business soar!
The Latest
The auction house was accused of helping clients avoid paying taxes on millions of dollars’ worth of art purchased from 2010 to 2020.
The four finalists will present their pieces at the 2025 JCK Las Vegas show.
The “Camera Oscura” collection showcases earring designs celebrating female Surrealist artists Claude Cahun and Leonor Fini.
From protecting customer data to safeguarding inventory records, it's crucial to learn how to tackle cybersecurity challenges.
The money will fund the planting of 10,000 trees in critical areas across Oregon, Arizona, Montana, and other regions.
The event centered on advancing jewelry manufacturing technology will return to Detroit in May 2025.
Local reports identified the woman as the wife of the jewelry store owner.
This fall, sharpen your skills in jewelry grading, quality control and diamond assessment.
A collection of pieces owned by Ferdinand I, the first king of modern Bulgaria, and his family, blew away estimates in Geneva last week.
The Australian jewelry box brand’s new West Village store will showcase new jewelers each month through its Designer in Residence program.
“Lovechild” was created in partnership with Carolyn Rafaelian’s Metal Alchemist brand.
Hampton discussed how Helzberg is improving the customer experience and why it was inspired by the company formerly known as Dunkin’ Donuts.
The group will host several curated events and an exhibition of designer jewelry made with Peruvian gold traceable to the miners’ names.
The collection honors the 50th anniversary of Dolly Parton’s “Love is Like a Butterfly” song, which shares a birth year with Kendra Scott.
This year’s theme asks designers to take inspiration from classic fairy tales.
Senior Editor Lenore Fedow makes the case for why more jewelers should be appealing to nerds at the annual event.
The latest “Raiz’in” drop showcases a newly designed “Scapular” necklace and donates a portion of the proceeds to Make-A-Wish France.
No. 1 out of 100, the timepiece was created to mark Citizen’s 100th anniversary and will be auctioned off at Sotheby’s next month.
On the latest episode of “My Next Question,” two experts share best practices for store security during the holidays and year-round.
Sotheby’s sold the necklace, which potentially has ties to Marie-Antoinette, for $4.8 million to a woman bidding via phone.
Instead of its usual elaborate display, the store will illuminate its façade and frame the windows to highlight its flagship’s architecture.
The new Grand Seiko boutique is located in Honolulu’s Waikiki neighborhood.
Eleven spots are available for travelers to visit Northern Tanzania and Southern Kenya from July 25 to Aug. 4.
The emerald brooch-turned-pendant returned to auction after 55 years, setting a world record for most expensive emerald sold at auction.
Phillips also sold a 1.21-carat fancy red diamond dubbed the “Red Miracle” for more than $1 million at its jewelry auction in Geneva.
From Swarovski to Tiffany & Co., jewelry retailers are enlisting celebrities to highlight their holiday offerings.
The 2024-2025 book introduces hundreds of new designs.