Retailers Warned About Fraudulent Email Purportedly From GIA
The lab confirmed it did not send the message.
Stephen Morisseau, GIA corporate communications director, said those who contacted the lab about the email were assured it did not come from GIA.
According to InStore, the message reads as follows.
The item in the attached file have weight or measurement differences between the stated weight/measurements
(per the provided memo or parcel paper) and the actual weight/measurements given during servicing. We will continue servicing the item with the actual weight/measurements.
Please contact your Client Services Representative if you have any questions or concerns.
Morisseau said the emails appear different from the lab’s usual client communications.
“Many of these messages have the characteristics associated with ‘phishing’ emails, including email addresses that do not match the sender’s name, obvious grammatical or spelling errors, or unusual links or attachments,” he said.
David Blitt, owner of Troy Shoppe Jewellers in the Calgary, Alberta, told Instore the email “uses the GIA logo and very good disclaimer and a PDF of the correction.”
According to InStore, Blitt did not click on the link or the PDF.
He forwarded the email to his GIA customer service representative who replied, “We have received many notifications from clients advising that they have received this email. Please note that this was not issued by GIA and would strongly advise that you do not click on any of the links in that email and report it as spam.”
Any future recipients of the suspicious email should also contact their GIA client service representative, Morisseau said.
Without the ability to instill confidence within the industry and directly to the consumer, a diamond holds very little value.
The wedding band company is also accusing its former customer of removing watermarks from Lashbrook images for its own use.
It provides a timeline for the implementation of new restrictions, but no details.
With holiday proposals right around the corner, encourage your customers to go for platinum when making the big purchase.
Sherry Smith breaks down the numbers on jewelry sales in November and reveals the category that “emerged as a standout.”
Additional lots will be offered in the Fine Jewels online sale through Dec. 7.
Peter Damian Arguello, the owner of Peter Damian Fine Jewelry & Antiques, was shot and killed in an apparent robbery last week.
The Indian jewelry giant has opened locations in Houston and Frisco, Texas.
Each student was provided with the full amount of tuition for the Namibia University of Science & Technology.
The watch seller’s new index tracks sales data from 14 brands, including Rolex and Patek Philippe.
The lab-grown diamond brand also collaborated with the website The Future Rocks on a collection launching today.
It’s the hero piece of the newest "Green Jewel" collection, a collaborative offering from the two mines.
Chris Cramer, who also spent time at Gen Z intimates brand Parade, will take on the dual role.
The retail offering lets customers track their diamond’s journey.
The Luele mine is expected to eventually make the country the world’s third-largest diamond producer.