GradingSep 13, 2023
GIA Now Accepting Scholarship Applications for 2024GradingSep 21, 2023
Retailers Warned About Fraudulent Email Purportedly From GIA
The lab confirmed it did not send the message.
A fraudulent email allegedly from GIA that addresses “weight or measurement differences” is making rounds, and the lab says not to click on any links.
Calgary, Alberta—The Gemological Institute of America recently has been receiving notifications from clients about a fraudulent email addressing “weight or measurement differences” that’s been circulating.
Stephen Morisseau, GIA corporate communications director, said those who contacted the lab about the email were assured it did not come from GIA.
According to InStore, the message reads as follows.
“Dear Client,
The item in the attached file have weight or measurement differences between the stated weight/measurements
(per the provided memo or parcel paper) and the actual weight/measurements given during servicing. We will continue servicing the item with the actual weight/measurements.
Please contact your Client Services Representative if you have any questions or concerns.
Thank you,
GIA Laboratory”
Morisseau said the emails appear different from the lab’s usual client communications.
“Many of these messages have the characteristics associated with ‘phishing’ emails, including email addresses that do not match the sender’s name, obvious grammatical or spelling errors, or unusual links or attachments,” he said.
David Blitt, owner of Troy Shoppe Jewellers in the Calgary, Alberta, told Instore the email “uses the GIA logo and very good disclaimer and a PDF of the correction.”
According to InStore, Blitt did not click on the link or the PDF.
He forwarded the email to his GIA customer service representative who replied, “We have received many notifications from clients advising that they have received this email. Please note that this was not issued by GIA and would strongly advise that you do not click on any of the links in that email and report it as spam.”
Any future recipients of the suspicious email should also contact their GIA client service representative, Morisseau said.
Related stories will be right here …
Stephen Morisseau, GIA corporate communications director, said those who contacted the lab about the email were assured it did not come from GIA.
According to InStore, the message reads as follows.
“Dear Client,
The item in the attached file have weight or measurement differences between the stated weight/measurements
(per the provided memo or parcel paper) and the actual weight/measurements given during servicing. We will continue servicing the item with the actual weight/measurements.
Please contact your Client Services Representative if you have any questions or concerns.
Thank you,
GIA Laboratory”
Morisseau said the emails appear different from the lab’s usual client communications.
“Many of these messages have the characteristics associated with ‘phishing’ emails, including email addresses that do not match the sender’s name, obvious grammatical or spelling errors, or unusual links or attachments,” he said.
David Blitt, owner of Troy Shoppe Jewellers in the Calgary, Alberta, told Instore the email “uses the GIA logo and very good disclaimer and a PDF of the correction.”
According to InStore, Blitt did not click on the link or the PDF.
He forwarded the email to his GIA customer service representative who replied, “We have received many notifications from clients advising that they have received this email. Please note that this was not issued by GIA and would strongly advise that you do not click on any of the links in that email and report it as spam.”
Any future recipients of the suspicious email should also contact their GIA client service representative, Morisseau said.
More on Grading
The Latest
TrendsDec 08, 2023
Pantone’s Color of the Year Is Warm and FuzzyThe peachy hue also marks the program’s 25th anniversary.
AuctionsDec 08, 2023
Sotheby’s Sold All Mary Tyler Moore’s JewelryThe 21 pieces up for auction, including Tiffany & Co. jewels and a Cartier watch, garnered more than $430,000 across two sales.
CollectionsDec 08, 2023
Piece of the Week: A ‘Strong & Precious’ Brooch Centered on a sunny heliodor, the “Links” pin was designed by Ukrainian jewelry artist Inesa Kovalova.
Brought to you by
The Most Important “C” in Diamonds: Confidence!Without the ability to instill confidence within the industry and directly to the consumer, a diamond holds very little value.
MajorsDec 07, 2023
Lashbrook Sues Manly Bands for Allegedly Copying Designs The wedding band company is also accusing its former customer of removing watermarks from Lashbrook images for its own use.
Weekly QuizDec 07, 2023
This Week’s QuizTest your jewelry news knowledge with this short test.
Policies & IssuesDec 07, 2023
The G7’s Long-Awaited Statement on Russian Diamonds Is Here It provides a timeline for the implementation of new restrictions, but no details.
MajorsDec 07, 2023
24 Karat Club of New York Welcomes New MembersThe organization has elected 12 new additions.
Brought to you by
If It’s Custom, Make It PlatinumWith holiday proposals right around the corner, encourage your customers to go for platinum when making the big purchase.
ColumnistsDec 06, 2023
On Data: How Are Independents Doing So Far This Holiday Season? Sherry Smith breaks down the numbers on jewelry sales in November and reveals the category that “emerged as a standout.”
AuctionsDec 06, 2023
A Yellow Diamond, Hollywood Jewels Stand Out at Sotheby’s Additional lots will be offered in the Fine Jewels online sale through Dec. 7.
AuctionsDec 06, 2023
Verdura Cuff, Burmese Sapphire Shine at Bonhams Several other colored gemstones joined the pieces in the top 10 list.
FinancialsDec 05, 2023
Signet Jewelers’ Q3 Sales Down 12% The retailer is still expecting a strong holiday season with improving demand for natural diamonds.
CrimeDec 05, 2023
Police Continue to Investigate Murder of Colorado Jeweler Peter Damian Arguello, the owner of Peter Damian Fine Jewelry & Antiques, was shot and killed in an apparent robbery last week.
MajorsDec 05, 2023
Tanishq Continues U.S. Expansion With 2 New StoresThe Indian jewelry giant has opened locations in Houston and Frisco, Texas.
SourcingDec 05, 2023
Grandview Klein Awards Two Scholarships in NamibiaEach student was provided with the full amount of tuition for the Namibia University of Science & Technology.
SourcingDec 04, 2023
David Prager To Leave De Beers in 2024Ryan Perry, who has been with De Beers since 2002, also will be leaving the company next year.
WatchesDec 04, 2023
Chrono24 Debuts the ‘Dow Jones’ for Luxury WatchesThe watch seller’s new index tracks sales data from 14 brands, including Rolex and Patek Philippe.
MajorsDec 04, 2023
David Bouffard to Leave Signet, RJCThe industry veteran will step down from both roles in April 2024.
TrendsDec 04, 2023
Amanda’s Style File: Decadent DecemberTanzanite, turquoise, and zircon are all options for December babies, who sometimes “get the birthday shaft,” Amanda Gizzi writes.
Lab-GrownDec 01, 2023
Lightbox Teams Up With Brand Founded by Former Tiffany ExecThe lab-grown diamond brand also collaborated with the website The Future Rocks on a collection launching today.
FinancialsDec 01, 2023
Movado Lowers Guidance Again After Q3 Sales DipThe company said it is facing a “challenging retail environment” but is prepared for the holiday season.
CollectionsDec 01, 2023
Piece of the Week: Muzo’s Emerald and Argyle Pink Diamond NecklaceIt’s the hero piece of the newest "Green Jewel" collection, a collaborative offering from the two mines.
AuctionsNov 30, 2023
This Pink Diamond Reigned Supreme in Hong KongThe 15.48-carat fancy intense “Pink Supreme” topped Christie’s fall jewelry auction in Asia, while a Patek Philippe led the watch sale.
MajorsNov 30, 2023
Claire’s Hires Former Bath & Body Works Exec as CFO, COOChris Cramer, who also spent time at Gen Z intimates brand Parade, will take on the dual role.
AuctionsNov 30, 2023
Sotheby’s To Auction 133-Carat Yellow DiamondThe stone headlining the upcoming sale could fetch up to $5 million.
IndependentsNov 30, 2023
Frank Adams Rolls Out Kwiat’s ‘Mine to Shine’ ProgramThe retail offering lets customers track their diamond’s journey.
SourcingNov 29, 2023
Largest New Diamond Mine of the Decade Coming Online in Angola The Luele mine is expected to eventually make the country the world’s third-largest diamond producer.
