GIA Is Going Back to Paper Reports
The lab made the decision to pull back on its all-digital migration after receiving complaints from clients across the supply chain.

The lab said as of April 9, all diamonds in its laboratories or submitted on or after that day will receive a printed Diamond Dossier report.
The report will be the same as those issued before GIA introduced the digital-only Diamond Dossier in January.
In addition, GIA will provide printed reports to any clients who received a digital-only report but want a paper one.
These will be available at no cost, but by request only. The request, which needs to include the original report number and the client’s name, should be sent to DossierRequest@gia.edu.
The digital version of the Diamond Dossier and the Report Access Card will remain available for those who prefer it through the Report Check portal and the GIA app.
GIA made the decision to return to printed reports after receiving complaints from clients across the supply chain—manufacturers, brokers, wholesalers, brands and retailers—who built their business processes around printed reports and had problems integrating the online-only version.
“We appreciate your candid and constructive feedback,” GIA Executive Vice President and Chief Laboratory and Research Officer Tom Moses said in a letter to clients dated April 6.
“After much consideration, we have decided to return to printed GIA Diamond Dossier reports beginning April 9. We did not adequately anticipate the potential difficulties of adopting the digital-only GIA Diamond Dossier report.”
GIA first announced its plans to phase out paper reports in June 2022, introducing the concept at the JCK show in Las Vegas that year with demonstrations at its booth and a JCK Talks session.
Its goal was for its reports to be all digital by 2025, starting with the Diamond Dossier, its most popular report, in January. Dossier reports are for D- to Z-color diamonds that are 0.15 to 1.99 carats in size and haven’t been color treated.
GIA said the migration would save money and cut down on paper and plastic waste.
When asked where the lab’s bid to go paperless stands now, a GIA spokesperson said Friday the lab would continue to develop “robust and compelling” digital versions of all its reports while still printing paper reports.
The lab is unable to say at this point if it will try going all-digital again in the future.
The Latest

Designer Christina Puchi, the creative force behind CCWW Designs, has created charms and pendants based on iconic candies and crackers.

The Jonas Brothers star showed off new timepieces against the backdrop of his favorite spots in his home state of New Jersey.

The family-owned jeweler in Fayetteville, North Carolina, is in the hands of the second generation.

Jewelers of America is leading the charge to protect the industry amidst rising economic threats.

In his latest column, Emmanuel Raheb shares tips for encouraging customers to treat themselves to new jewelry.


The new stand-alone Rolex boutique is housed in the former Odd Fellows Hall, a landmark built in 1897.

The Brilliant Earth ambassador co-designed a diamond medallion featuring meaningful symbols.

As a leading global jewelry supplier, Rio Grande is rapidly expanding and developing new solutions to meet the needs of jewelers worldwide.

Wrap jewelry is more than just a trend; it’s the perfect motif for the coming season of layering, scarves, and pumpkin spice.

The three-day watch collector show, coming this October, will feature 44 exhibiting brands, as well as a new dinner experience.

The one-of-a-kind collar represents the beauty of imperfection and the strength to rebuild.

Three C-suite executives, including former CEO Tom Nolan, have resigned as part of what the company describes as a “transition.”

The retailer, which recently filed Chapter 11, inked a deal to sell its North American business and intellectual property.

Target CEO Brian Cornell will step down in February and be replaced by the company’s chief operating officer, Michael Fiddelke.

The group met with the president's senior trade advisor earlier this week to express the industry’s concerns about the effects of tariffs.

The pop-up will display this year's Tiffany & Co. Singles Championship trophies along with a diamond-encrusted tennis racket and ball.

The New Hampshire-based store has expanded to Boston, propelled by the success of Alex Bellman’s TikTok page, “The Truthful Jeweler.”

The latest incident happened Monday at a store in Oakland, California, continuing a pattern JSA first warned about last month.

The new aqua green New York Harbor Limited Edition II is the watchmaker’s second collaboration with the Billion Oyster Project.

Participants who attend any three Rings of Strength events will be awarded a special medal.

The investment company, founded by Dev Shetty, has acquired the struggling miner and its assets, including the Lulo mine in Angola.

Smith shares wisdom he gleaned from a podcast he was listening to one morning while being walked by his dog, a Malshi named Sophie.

The counterfeit Van Cleef & Arpels jewels would have been worth more than $30 million if genuine.

The MJSA Mentor & Apprenticeship Program received the Registered Apprenticeship Program designation by the U.S. Department of Labor.

Casio executive and watch enthusiast Masaki Obu is the new general manager of its U.S. timepiece division.

Barabash, Verragio’s client relations representative, was a vital member of the team and is remembered as being warm and full of life.

Originally introduced in 1992, the “Dot” collection is back with a capsule featuring five archival designs and three new creations.