ColumnistsJan 24, 2023
On Data: Here’s How Independent Jewelers Did in 2022 ColumnistsJan 31, 2023
Squirrel Spotting: How About a Word for the New Year?
It begins with a “t” and ends with a “c” and is imbued with warmth and positivity, Peter Smith writes.
Peter Smith is an industry consultant, speaker, sales trainer, and author. He can be reached via email at TheRetailSmiths@gmail.com.
I recently received an invitation for a catch-up Zoom call from my friend and author, Mark Ryski.
If you’re in retail and you don’t know Mark, you would do well to check out his books, “Conversion: The Last Great Retail Metric” and “When Retail Customers Count,” probably the best two books on customer conversion I’ve ever read.
Mark had sent me some possible meeting times and when I selected one, he responded using a word that brought a huge smile to my face and transported me to a different time and place.
We all understand the power of words, but we tend to think about that in the context of how we might offend someone by using the wrong ones. It is rare, for me at least, to have a single word become almost transcendent.
That is, however, what happened to me when I received Mark’s reply.
When I read the word, I was transported back to my Colibri days in the 1990s and a recently departed friend, Larry Feeney, a longtime jewelry guy who died in May 2021.
During the four years Larry and I worked together at Colibri, he would bound all over the building in Cranston, Rhode Island, always wearing a smile, and ready with a humorous quip for everyone he met.
Whether Larry knew it or not, one of the words that he used with reckless abandon, and which I always loved, was “terrific.”
Related stories will be right here …
If you’re in retail and you don’t know Mark, you would do well to check out his books, “Conversion: The Last Great Retail Metric” and “When Retail Customers Count,” probably the best two books on customer conversion I’ve ever read.
Mark had sent me some possible meeting times and when I selected one, he responded using a word that brought a huge smile to my face and transported me to a different time and place.
We all understand the power of words, but we tend to think about that in the context of how we might offend someone by using the wrong ones. It is rare, for me at least, to have a single word become almost transcendent.
That is, however, what happened to me when I received Mark’s reply.
When I read the word, I was transported back to my Colibri days in the 1990s and a recently departed friend, Larry Feeney, a longtime jewelry guy who died in May 2021.
During the four years Larry and I worked together at Colibri, he would bound all over the building in Cranston, Rhode Island, always wearing a smile, and ready with a humorous quip for everyone he met.
Whether Larry knew it or not, one of the words that he used with reckless abandon, and which I always loved, was “terrific.”
Everything seemed to be “terrific” to Larry, and as much as I always enjoyed hearing him use that word, I never managed to embed it into my own vocabulary.
For whatever reason, it never seemed to fit me the way it fit Larry, and before too long, I’d forgotten about it altogether.
Despite not working with Larry since 1996, we would occasionally meet up at various industry events, or during market week in Las Vegas.
Sometimes we’d just have a quick catch-up, crack a joke or two, and be on our way until the next unscheduled visit.
If the conversation was of any duration, however, I was almost certain to hear Larry use “terrific” in his speech, and it struck me the same way every time, “Jeez, that’s a word I need to use more!”
When Mark’s email came in and I read the word “terrific,” I thought of Larry and, once again, vowed to use the word more in my own speech. I mean, really, what’s the downside of saying “terrific” more?
Going forward, I’ve decided I will replace my New Year’s resolutions (I don’t much care for them anyway) with a word for the year.
And for 2023, that will be “terrific,” a strong word imbued with warmth and positivity. A word that means something special to me.
A word that invokes memories of friends past and possibilities yet to come.
Seems like a terrific idea.
More on Columnists
The Latest
CollectionsApr 25, 2025
Sylvie Looks to Water in New Sculptural Bridal Collection“Shell Auranova” is the next generation of the brand’s bridal line, featuring half-bezel engagement rings with bold and fluid designs.
FinancialsApr 25, 2025
Kering’s Jewelry Brands Persevere as Q1 Sales Sink 14%Boucheron and Pomellato performed well in an otherwise bleak quarter for Kering amid struggles at Gucci.
EditorsApr 25, 2025
Piece of the Week: Deborah Meyers Experience’s ‘The Birds’ EarringsDesigner Deborah Meyers created her birds from oxidized sterling silver, rose-cut diamond eyes, and Akoya Keshi pearl feathers.
Brought to you by
Emerging Jewelers Accelerator Program Announces Second Cohort of Aspiring Jewelry Entrepreneurs Six new retail businesses were selected for the 2025 program, which began in January.
SourcingApr 25, 2025
De Beers Sales, Production Fall in Q1 Amid UncertaintyThe company said it expects sightholders to remain “cautious” with their purchasing due to all the unknowns around the U.S. tariffs.
Weekly QuizApr 24, 2025
This Week’s QuizTest your jewelry news knowledge by answering these questions.
Supplier BulletinApr 24, 2025
Protect Your Customers and Your BusinessSponsored by the Gemological Institute of America
EditorsApr 24, 2025
Q&A: Wolf’s CEO Talks U.S. ExpansionSimon Wolf shares why the time was right to open a new office here, what he looks for in a retail partner, and why he loves U.S. consumers.
Brought to you by
Protect Your Customers and Your BusinessThe risk of laboratory-grown diamonds being falsely presented as natural diamonds presents a very significant danger to consumer trust.
IndependentsApr 24, 2025
Longtime Iowa Jeweler Herman Ginsberg Dies at 99 A third-generation jeweler, Ginsberg worked at his family’s store, Ginsberg Jewelers, from 1948 until his retirement in 2019.
FinancialsApr 24, 2025
Charles & Colvard Delisted From Nasdaq Due to NoncomplianceThe company failed to file its quarterly reports in a timely manner.
SourcingApr 24, 2025
Young Diamantaires Transition to NonprofitThe organization also announced its board of directors.
TrendsApr 24, 2025
Amanda’s Style File: So CharmingCharms may be tiny but with their small size comes endless layering possibilities, from bracelets to necklaces and earrings.
MajorsApr 23, 2025
Bulgari Doubles Size of Jewelry Factory in ItalyLocated in Valenza, the now 355,000-square-foot facility includes a new jewelry school that’s open to the public, Scuola Bulgari.
Events & AwardsApr 23, 2025
PDPaola Creative Director Wins FGI’s ‘Rising Star’ AwardPaola Sasplugas, co-founder of the Barcelona-based jewelry brand, received the Fine Jewelry Award.
AuctionsApr 23, 2025
Rare Custom Rolex Daytona Heads to AuctionA platinum Zenith-powered Daytona commissioned in the late ‘90s will headline Sotheby’s Important Watches sale in Geneva next month.
MajorsApr 23, 2025
David Yurman’s New Campaign Stars Carmelo Anthony, Jaylen BrownThe basketball stars wear men’s jewelry from the “Curb Chain” collection.
MajorsApr 22, 2025
Zales’ Rebrand Takes Playful Approach to Fine JewelryThe Signet Jewelers-owned retailer wants to encourage younger shoppers to wear fine jewelry every day, not just on special occasions.
AuctionsApr 22, 2025
Christie’s to Auction JAR Jewelry CollectionThe 21 pieces, all from a private collector, will be offered at its Magnificent Jewels auction next month.
GradingApr 22, 2025
Avi Levy Is GCAL By Sarine’s New Chief Growth OfficerGCAL by Sarine created the new role to sharpen the company’s focus on strategic partnerships and scalable expansion.
IndependentsApr 22, 2025
Brinker’s Jewelers Acquires Fellow IndependentThe Indiana jeweler has acquired Scottsdale Fine Jewelers in Scottsdale, Arizona.
Events & AwardsApr 21, 2025
An Exhibition Exploring the History of Cartier Is Now on Display“Cartier: Design, Craft, and Legacy” opened earlier this month at the Victoria and Albert Museum in London.
IndependentsApr 21, 2025
New York Jeweler to Close After 111 YearsVan Cott Jewelers in Vestal, New York, is hosting a going-out-of-business sale.
IndependentsApr 21, 2025
IJO Names New Director of Vendor Relations, Merchandise StrategyIndustry veteran Samantha Larson has held leadership roles at Borsheims, McTeigue & McClelland, Stuller, and Long’s Jewelers.
Events & AwardsApr 21, 2025
Jewelers of Louisiana, Mississippi Jewelers Association to Co-Host ConventionThe two organizations will hold the educational event together this fall in Mississippi.
Events & AwardsApr 18, 2025
Daymond John to Give Keynote at JCK Las VegasThe entrepreneur and “Shark Tank” star will share his top tips for success.
CollectionsApr 18, 2025
Piece of the Week: Dukachi’s ‘Easter Bread’ PendantThe Ukrainian brand’s new pendant is modeled after a traditional paska, a pastry often baked for Easter in Eastern European cultures.
IndependentsApr 18, 2025
Bremer Jewelry to Reveal Renovated StoreThe jeweler has announced a grand reopening for its recently remodeled location in Peoria, Illinois.
