79 results for “Peter Smith”
When Did You Know You Wanted To Be in Sales?
A question from an astute young relative has Peter Smith pondering this question in his latest column.
Squirrel Spotting: It’s a Diamond Moment!
It’s no doubt diamond sales are booming, but why? Peter Smith explores the complicated reasons why consumers want the stones right now.
Squirrel Spotting: 5 More Pointers From ‘The Sales Minute’
Peter Smith shares additional tips from his new book, which include thoughts on avoiding negative people and using hand gestures.
Squirrel Spotting: 5 Pointers From ‘The Sales Minute’
Peter Smith shares a handful of tips from his latest book that will, hopefully, make you want to read the other 96.
Squirrel Spotting: The Art and Science of Customer Budgets
Peter Smith says customer budgets are rarely a true indicator of what they are willing to, or likely will, spend.
Squirrel Spotting: 7 Tips for Salespeople This Holiday Season
Peter Smith winds down the year with lessons on smizing, the importance of body language and closing the sale.
Squirrel Spotting: Why I Don’t Worry About Brick-and-Mortar Retail
Peter Smith says the idea that people will want to continue to do everything online post-pandemic is “complete and utter rubbish.”
Squirrel Spotting: 10 Things Not To Do To Your Salespeople
From not micro-managing to not making them managers, Peter Smith lists 10 things retailers should avoid if they want to hold onto their top salespeople.
Squirrel Spotting: The Need for an Early Christmas
With COVID-19 creating so much uncertainty, retailers need to get in the Christmas spirit sooner rather than later this year, Peter Smith writes.
Squirrel Spotting: 20 Songs for Sanity’s Sake
Seventy-plus days into isolation, Peter Smith takes a break from sharing reopening tips to give us his ultimate lockdown playlist.
Squirrel Spotting: Life in Lockdown
In his latest column, Peter Smith muses about “Taxi Driver,” a condescending conversation, and what jewelers can learn from his dentist.
Squirrel Spotting: What Will Retail Look Like After COVID-19?
Consumers will return to physical stores, writes Peter Smith, and jewelers need to be ready for them.
Squirrel Spotting: Why Some Salespeople Avoid Asking for the Sale
It might be because they have a fear of rejection, and Peter Smith might have a solution for you.
Squirrel Spotting: Tim Ell and His Wedding Bells
Peter Smith tells the tale of how a retailer overcame the odds to realize his dream.
Squirrel Spotting: 6 Selling Pointers for the Season
Ahead of the holiday rush, Peter Smith is dispensing advice on priming, the paradox of choice and asking the right kind of questions.
Squirrel Spotting: Don’t Sell Spoiled Milk in December
Jewelers should not treat the holiday season as the most wonderful time of the year for moving old merchandise, Peter Smith writes.
Squirrel Spotting: To Make Change, You Must Do the Damn Work
Sit down with your team and outline what’s needed to succeed while being honest about potential pitfalls, Peter Smith writes.
Squirrel Spotting: Reach Out and Touch Someone
Peter Smith’s latest column on the importance of physical contact will have you streaming Motown’s greatest hits in no time.
Do You Really Need to Drive More Prospects into Your Store?
Peter Smith says while the idea of increasing foot traffic isn’t without merit, it’s not necessarily the panacea some think it is.
Squirrel Spotting: Top Salespeople Need Love Too
Peter Smith makes a case for giving your top salespeople space, but not so much space that they feel entirely alone and unappreciated.
Squirrel Spotting: Why Music Matters in Jewelry Stores
It triggers happiness, relaxes people and might even get them to spend a little bit more, Peter Smith writes.
Squirrel Spotting: The Logical Case for Emotion in Selling
Peter Smith says if you are hiring salespeople based on experience and product knowledge alone, then you are doing it wrong.
There Is a Story Behind Every Store Closing
In his latest Squirrel Spotting column, Peter Smith chats with Kevin and Kathi Main about why they closed their California jewelry store.
Squirrel Spotting: Why Having a Method of Turnover Matters
Peter Smith suggests adopting a seamless turnover practice that includes “loitering with intent.”
Squirrel Spotting: 10 Random Sales Tips for the Season
Smile, Peter Smith says, and stay away from chronically negative people.