During her presentation at Conclave on Friday, Denise Chislett of Underwood Jewelers addressed how social media and a mobile website can increase engagement with customers and drive sales when done right.
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I am writing this blog post from the sunny lanai (fancy Florida word for what we just called a porch when I lived in Pittsburgh) of my parents’ house in Florida.
A group of thieves targeting Metro Detroit jewelry stores that sell Rolex watches has struck twice in the same day, and area jewelers should review their surveillance footage to look for suspicious behavior around their stores.
This past winter, one of my esteemed industry colleagues included a saying in one of his blogs that I had never heard before: If you really want to be wary of the mass media, read an article on a topic about which you are particularly well informed.
Jewelers tend to stick with the basics when it comes to their showcases and lose sales because of it, says consultant Larry Johnson. In a seminar held Wednesday at Conclave, he addressed the top 10 display mistakes and how retailers can avoid them.
The history, science and artistry of fine jewelry will be explored at the Northwest Jewelry Conference in August, with jewelry historians and industry professionals holding presentations and seminars.
The Prime Jewelry Group will host an invitation-only buying event in Miami this summer, bringing together high-end independent retailers with manufacturers.
A slew of new websites for companies including the International Gemological Institute, Mastoloni and Frederic Duclos are among the recent web developments in the industry.

Rogers & Hollands has added bridal jewelry designed for the lesbian, gay, bisexual and transgender, or LGBT, community to the inventory of two Chicago-area stores.
The Diamond Development Initiative, the organization working to improve the lives of artisanal miners around the globe, is partnering with Promines to improve the governance of metals mining in the Democratic Republic of the Congo, expanding the organization’s scope beyond diamonds.
Zale Corp. announced late Thursday that its shareholders will vote on the company’s proposed acquisition by Signet Jewelers Ltd. at a special meeting scheduled for May 29.
We know that consumers are using their mobile devices to shop at levels never seen before. Whether it’s on a tablet or smartphone, they’re using mobile to shop, review peer feedback and opinions on products and services, and get social about their experiences and interactions with brands.
I ran a half-marathon Sunday and I did OK, considering the confluence of severe snowstorms and the flu that deterred my training.

CIBJO’s Coloured Stone Commission has released a report reiterating the terminology that needs to be used for lead glass-filled rubies.
Consumers rank Rolex as one of the most reputable companies in the world, placing it alongside brands such as Disney, Google and BMW, one institute’s recent study shows.

Michael Bogosian, founder of fine bridal brand Michael B., died April 8 from a heart attack. He was 64 years old.
A federal judge has issued a preliminary injunction barring Alor from selling jewelry that allegedly infringes upon Charriol’s cable trademarks and from publicly claiming that Charriol is being “rebranded” as Alor.
The Trademark Trial and Appeal Board has shot down Sterling Jewelers’ objection to the registration of a trademark the retailer claimed could cause confusion with “Hearts Desire,” a line of ideal-cut diamonds sold at Jared.

Up-and-coming jewelry designers who would like to show their work in the JA New York Summer show’s New Designer Gallery can now apply to exhibit.
The latest Survey of Affluence and Wealth found that well-to-do Americans today are relying more on online reviews than brand messaging or salespeople’s opinions when deciding what to buy.

Marketing to consumers who are tying the knot, Groupon launched the “Wedding Shop” Monday, which sells engagement rings, wedding-day jewelry and other baubles associated with the big day at steeply discounted prices.

Jewelry company Judith Ripka has been sold to Xcel Brands Inc., a New York-based brand management company that also owns Isaac Mizrahi New York and Liz Claiborne New York.
The number of reported incidences of jewelry crime fell again in 2013, continuing a trend that began in the 1990s.
It’s been a long couple of weeks. I am exhausted from Basel and still in the midst of my not-very-well-thought-out decision to give up alcohol for Lent. What I wouldn’t give for a beer at dinner tonight or even right now; but I digress.
A former Zale Corp. executive joining Gem Star and elections for the Jewelers Board of Trade’s board of directors are among the recent career moves in the industry.
















