Dressing too casually and paying more attention to their smartphone than to the customer are two of the most common blunders committed by salespeople today, Pat Henneberry says.
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The diamond miner and marketer is looking for a buyer for the Kimberley Mines in South Africa, a site where diamonds have been dug up since the 1870s.
Movado Group soon will be entering the world of wearables and, like a number of other watch companies, has been raising prices recently.

The family-owned diamond company has a patented round brilliant cut and a new ad campaign starring model Nicola Breytenbach.

Author and former Hearts On Fire executive Peter Smith has been appointed president of New York City-based Vibhor Gems, joining the company in time for Las Vegas market week.
The broadcast network is holding open auditions beginning Friday morning at the Courtyard Las Vegas South.
I don’t have to start this post with a spoiler alert because I haven’t seen all of Mad Men yet. I’m still on season 6 so I don’t know what happened on Sunday night’s big series finale. And don’t spoil it for me either.
A week from today most of us will be in Las Vegas descending upon Couture, JCK and the Antique Jewelry & Watch Show.
Via a new program with FIS, Jewelers of America members now can receive discounts on materials they need to process non-cash payments.
Sean Robinson and Kendal Thompson entered pleas in connection with armed robberies performed by an organized crew at high-end jewelry and watch stores in four states.
Lagos named luxury industry veteran Stephen Chambers as visual merchandising director, putting him in charge of conceptualization and execution of the brand’s visual directives.
The lab wants to reexamine the stones because it believes they’ve undergone a treatment that improves their color by as much as three grades but fades over time.
Three men robbed Tourneau’s Madison Avenue store Tuesday afternoon in an armed smash-and-grab incident, firing a gun twice and eventually fleeing with several Rolex watches.

The brand, now owned by manufacturer Frederick Goldman, has named Nick Pirie as the regional account executive for the East Coast.

Jacqueline Stone explains how she executes the sometimes-difficult dance of pleasing the customer when both parties are involved in the creation of a custom design.
The longtime executive who held positions with Corum, Bulgari, Harry Winston and, most recently, de Grisogono passed away suddenly on Sunday.

From landing that dream job to wading through all the misinformation online, National Jeweler has chosen some books from Goodreads’ list of new releases for May that could be beneficial to business owners.
The online retailer revealed a bit more about its plans to open a store where consumers can try on--but not buy--jewelry during the company’s earnings call Friday morning.

The Grammy Award-winning singer and former Destiny’s Child member will entertain at “Diamonds in the Sky,” scheduled to take place May 28.
Bold headpieces were a trend at the 2015 Met Gala, held Monday in New York, and most of them were so glamorous and elegant that I immediately hoped they would catch on as a trend in which I can partake.

Howard Feller of MMG Advisors gives jewelers contemplating retirement a primer on evaluating which is the best option for their business: selling it or closing up shop.

Trading remained muted during the month, though prices began to stabilize and activity is expected to pick up as summer wedding season approaches, the Rapaport Group said.

Columnist Jan Brassem reminds independent jewelers of the advantages smaller, more nimble organizations have over big-box and chain stores.

The manufacturer and supplier has launched its first company-wide loyalty program, “Stuller First,” giving participating jewelers a number of shipping and ordering benefits.
Last week, Frederick Goldman Inc. began letting people go from the brand it acquired in February.
















