The chocolatier is bringing back its chocolate-inspired locket, offering sets of two to celebrate “perfect pairs.”
Hurricanes, Sluggish Retail Hurt Pandora in the Americas
In the third quarter, Pandora’s U.S. sales declined 2 percent in Danish krone and they are down 3 percent so far this year.

Copenhagen, Denmark--The retail environment in the United States remains challenging, particularly for physical stores, Pandora said in reporting its third quarter 2017 results Wednesday.
In the quarter ended Sept. 30, the Danish bead brand’s U.S. sales totaled $174.2 million, compared with $177.8 million in Q3 2016, a decline of 2 percent in Danish krone (DKK) but an increase of 4 percent in local currency.
Pandora said any growth in sales was driven primarily by the opening of new stores, including the franchise stores it acquired during the quarter.
For the first nine months of the year, revenue was down 3 percent in the U.S. in both DKK and the dollar.
The company described the retail environment in the United States as “challenging,” with its online store seeing sales growth but physical stores continuing to struggle, and noted that “affordable” jewelry brands are being “increasingly promotional.”
It also noted that it lost about $7.8 million due to the hurricanes that hit the United States and Puerto Rico in Q3 and expects that loss to grow to about $23.4 million for the year.
In recent years, Pandora has pulled its product out of jewelry stores--including hundreds of independents in the U.S.--while also buying back concept stores once controlled by franchisees and opening more company-owned stores in order to, it has said, have better control over the brand.
This year in the U.S., Pandora purchased 50 concept stores from franchisees between Jan. 1 and Sept. 30.
Globally, Pandora’s revenue was up 13 percent year-over-year in the third quarter to $809 million.
Gross margin slipped from 75.1 percent to 74.2 percent.
EBITDA (earnings before interest, taxes, depreciation and amortization) was $306 million, with an EBITDA margin of 37.8 percent, down from an EBITDA margin of 39.9 percent last year.
Pandora said the drop was mainly due to unfavorable currency fluctuations and higher marketing expenses.
The Asia-Pacific region is becoming an increasingly important market for Pandora. The company’s third quarter results show that in the first nine months of 2017, the Americas accounted for 32 percent of global revenue, down from 36 percent in the same period last year, while Asia Pacific was at 23 percent, up from 19 percent last year.
“The results in the third quarter were in line with our expectations, with the underlying development showing positives as well as negatives,” CEO Anders Colding Friis said. “Most of our major growth markets--Germany, Italy, Australia and China--continued to show strong performance
The Latest

The top lot of the year was a 1930s Cartier tiara owned by Nancy, Viscountess Astor, which sold for $1.2 million in London last summer.

Any gemstones on Stuller.com that were sourced by an AGTA vendor member will now bear the association’s logo.

Launched in 2023, the program will help the passing of knowledge between generations and alleviate the shortage of bench jewelers.

The Swiss watchmaker has brought its latest immersive boutique to Atlanta, a city it described as “an epicenter of music and storytelling.”


The new addition will feature finished jewelry created using “consciously sourced” gemstones.

In his new column, Smith advises playing to your successor's strengths and resisting the urge to become a backseat driver.

Criminals are using cell jammers to disable alarms, but new technology like JamAlert™ can stop them.

The index fell to its lowest level since May 2014 amid concerns about the present and the future.

The new store in Aspen, Colorado, takes inspiration from a stately library for its intimate yet elevated interior design.

The collection marks the first time GemFair’s artisanal diamonds will be brought directly to consumers.

The initial charts are for blue, teal, and green material, each grouped into three charts categorized as good, fine, and extra fine.

The new tool can assign the appropriate associate based on the client or appointment type and automate personalized text message follow-ups.

Buyers are expected to gravitate toward gemstones that have a little something special, just like last year.

Endiama and Sodiam will contribute money to the marketing of natural diamonds as new members of the Natural Diamond Council.

The retailer operates more than 450 boutiques across 45 states, according to its website.

The new members’ skills span communications, business development, advocacy, and industry leadership.

The jeweler’s 2026 Valentine’s Day campaign, “Celebrating Love Stories Since 1837,” includes a short firm starring actress Adria Arjona.

The new features include interactive flashcards and scenario-based roleplay with AI tools.

Family-owned jewelry and watch retailer Deutsch & Deutsch has stores in El Paso, Laredo, McAllen, and Victoria.

The Italian luxury company purchased the nearly 200-year-old Swiss watch brand from Richemont.

Micro-set with hundreds of diamonds, these snowflake earrings recreate “winter’s most elegant silhouette,” and are our Piece of the Week.

Ella Blum was appointed to the newly created role.

Sponsored by RapNet

Investment firm Enhanced Retail Funding, a division of Gordon Brothers, was the successful bidder.

It explores the history of the iconic tagline and the company’s strategy to redefine the role of diamonds in society.

Retail veteran Sindhu Culas has stepped into the role.























