Hampton discussed how Helzberg is improving the customer experience and why it was inspired by the company formerly known as Dunkin’ Donuts.
Pandora Continues to Reduce No. of Multi-Branded Retailers
The bead and jewelry company remains focused on strongly branded stores, opening more concept stores and shop-in-shops.
Copenhagen, Denmark--In the second quarter, Pandora continued to trim its network of multi-branded retailers in the Americas while opening more shop-in-shops and concept stores.
The Copenhagen-based bead and jewelry brand started the quarter with 1,783 multi-branded points of sale (gold-, silver-, white- and travel-level retailers) in the Americas and ended it with 1,679, a reduction of 104.
Since the year began, the number of multi-branded retailers that carry Pandora is down by a count of 159 doors, from 1,838 to 1,679. More than half of those (98) are the Jared the Galleria of Jewelry stores it has upgraded to shop-in-shops so far.
While Pandora did not specify how many of the 159 accounts it closed were gold- vs. silver-, white- and travel-level retailers, the company’s president for the Americas, Scott Burger, said in an interview earlier this year that the company thinks all retailers that carry Pandora should be gold-level or shop-in-shops.
The number of Pandora concept stores in the America, meanwhile, increased from 519 to 540 in the quarter while the number of shop-in-shops grew from 682 to 798.
In terms of revenue, Pandora reported a 5 percent year-over-year increase in sales in the Americas (10 percent in local currency). Sales in the United States rose 8 percent (11 percent in local currency).
Shop-in-shop revenue was down 4 percent in the quarter, due in part to the strong comps related to the Disney collection sell-in in the second quarter of 2015.
U.S. like-for-like concept store sales were up 2 percent, in spite of competition from Pandora’s online store and a “difficult retail environment.”
Product-wise, the company said that rings performed “very well” in the region, while charm sales were flat in local currency.
“All regions,” Pandora CEO Anders Colding Friis said in commenting on the results, “were supported by our continued focus on product diversification into rings and earrings.”
Globally, Pandora saw second quarter sales increase 20 percent (25 percent in local currency) year-over-year to $645.1 million.
The company noted that one-third of the revenue growth was organic, while two-thirds was attributable to the new stores and e-stores that opened in the last 12 months, including concept stores that the company bought back from retailers.
Gross margin increased from 71.5 percent to 75.3 percent.
Net profit for the quarter was $181.8 million, up from $135.6 million in the second quarter of 2015.
The Latest
The group will host several curated events and an exhibition of designer jewelry made with Peruvian gold traceable to the miners’ names.
The collection honors the 50th anniversary of Dolly Parton’s “Love is Like a Butterfly” song, which shares a birth year with Kendra Scott.
From protecting customer data to safeguarding inventory records, it's crucial to learn how to tackle cybersecurity challenges.
This year’s theme asks designers to take inspiration from classic fairy tales.
Senior Editor Lenore Fedow makes the case for why more jewelers should be appealing to nerds at the annual event.
The latest “Raiz’in” drop showcases a newly designed “Scapular” necklace and donates a portion of the proceeds to Make-A-Wish France.
This fall, sharpen your skills in jewelry grading, quality control and diamond assessment.
No. 1 out of 100, the timepiece was created to mark Citizen’s 100th anniversary and will be auctioned off at Sotheby’s next month.
On the latest episode of “My Next Question,” two experts share best practices for store security during the holidays and year-round.
Sotheby’s sold the necklace, which potentially has ties to Marie-Antoinette, for $4.8 million to a woman bidding via phone.
Instead of its usual elaborate display, the store will illuminate its façade and frame the windows to highlight its flagship’s architecture.
The new Grand Seiko boutique is located in Honolulu’s Waikiki neighborhood.
Eleven spots are available for travelers to visit Northern Tanzania and Southern Kenya from July 25 to Aug. 4.
The emerald brooch-turned-pendant returned to auction after 55 years, setting a world record for most expensive emerald sold at auction.
Phillips also sold a 1.21-carat fancy red diamond dubbed the “Red Miracle” for more than $1 million at its jewelry auction in Geneva.
From Swarovski to Tiffany & Co., jewelry retailers are enlisting celebrities to highlight their holiday offerings.
The 2024-2025 book introduces hundreds of new designs.
Offered by the lab since 2016, the holiday season special is good from now through mid-December.
The “Mikimoto Chrome Hearts” jewelry brings pearls from Mikimoto together with distinctive motifs from Chrome Hearts.
These earrings use flat-backed white quartz to create a window onto an antique ribbon embroidered with a floral design.
This year’s AGTA Spectrum & Cutting Edge Awards included a new category for engagement rings and a new award highlighting female designers.
The month’s birthstones, citrine and blue topaz, reflect the changing colors of the season.
The “Carey Lowell x Sidney Garber” collection stems from the friendship between the jewelry designer and ceramicist.
The two ads highlight diamond engagement rings and diamond studs with a straightforward approach.
In 2025, the nonprofit plans to continue its support of longstanding partners while also allocating some funds to a new initiative.