Smith uses a comment he overheard in the grocery store to remind retailers that their job is to inspire buying behavior, not just sell.
Edge Pulse Debuts Tracking, Benchmarking Features
The Edge Retail Academy has added a coaching feature, market trending, budget line and loose diamond benchmarking to its Edge Pulse live-feed system.
Las Vegas--The Edge Retail Academy has added a number of new features to its Edge Pulse live-feed system.
The program, which allows jewelry store owners and managers to monitor vital sales and industry trends remotely, now offers a coaching feature, market trending, loose diamond benchmarking and budget line.
The coaching feature helps store owners and managers coach their staff to reach their full potential and the store to reach its sales goals. It tracks key performance indicators such as average staff member sales, average items and add-on value per receipt, discounting and wish list items converted to sales.
It also will project sales based on increased performance.
The market trending feature, meanwhile, allows a store owner or manager to see how a particular vendor category is trending in sales over a 25-day period and then compare the numbers to those of other anonymous stores.
Similarly, the loose diamond benchmarking aspect allows users to see and compare trends for loose diamond sales, broken down by color, clarity and carat weight. They also can compare their sales trends to those of other stores.
Edge Pulse also added a budget line, which appears on its dashboard and tracks a store’s performance in real time based on a set budget goal, as well as daily and monthly progress reports on the goal.
It also now has a Coffee Catalyst feature, an email users receive every morning that details key store data and activity from the previous day.
The Edge Pulse system costs $195 per month for the full version, or $395 per month for the Plus Version, which includes quarterly mentoring services, a customized sales plan, budget worksheet, a business owner feature with financials and a store manager feature.
For more information, contact Becka Johnson Kibby at 714-925-2456 or visit the Edge Retail Academy’s website here.
“One of the reasons why Edge Pulse is such an effective tool for store owners and managers is that it’s always evolving based on the needs of our users and on the industry,” said David Brown, co-founder and president of Edge Retail Academy. “This year’s enhancements focus on improving individual sales performance for staff members and trends for both the store and the industry. We’re excited to see how much the improvements benefit our clients’ bottom lines.”
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