CrimeApr 22, 2026
New Mexico Couple Pleads Guilty to Selling Fake Native American JewelryThe pair falsely claimed their jewelry was made by Navajo artists, but it was imported from Vietnam.
EditorsMay 25, 2018
What Is Going on with Bidz.com?
Senior Editor Brecken Branstrator takes a look at the jewelry auction website’s growing number of negative consumer reviews.
Bidz.com, the website that sells jewelry and other accessories to the public via live auctions, has received an F rating from the Better Business Bureau for not responding to multiple customer complaints against it. It still appears to be holding regular jewelry auctions, as this screenshot of the website shows.
A few weeks ago, a consumer reached out to me via email. She was having some trouble with Bidz.com; she had won an auction item on the website but never received her merchandise or a response from the company.
While doing some online research, she came upon the story I wrote in February 2015 about the site’s relaunch, and she asked if there was any way I could help her or if I knew anything about the company.
I hadn’t been in touch with anyone at Bidz for a while or heard anything about it since that story, but I told her I’d look into it. After some quick digging led me to the realization that she was one of many customers claiming a very similar issue regarding the company, I thought it might be worth a deeper dive.
First, let me start by sharing a bit of Bidz.com history for those who are unfamiliar or in need of a refresher.
In June 2014, a group of six suppliers and manufacturers who were owed a total of $1.3 million by Bidz.com filed a Chapter 7 (involuntary) bankruptcy petition against the company in U.S. Bankruptcy Court in Delaware. Two weeks later, interim CEO Evan Warshawsky said the company had ceased sales and begun liquidating.
Then, in August 2014, U.S. Bankruptcy Judge Kevin J. Carey signed an order dismissing the Chapter 7 case and appointing a firm to dissolve the company.
Overstock.com purchased Bidz.com’s inventory, estimated to be worth more than $89 million at retail.
In September 2014, a firm announced the sale via auction of Bidz.com’s trademarks, domain names (including both Bidz.com and Buyz.com) and customer data. In February of the following year, a team that included Daniella Zinberg, the daughter of former Bidz CEO David Zinberg, bought it all back so they could give it a second try.
They then redesigned the jewelry auction website site to be cleaner and more image-focused while still offering closeout prices on jewelry, watches and other accessories.
But the retooled Bidz.com is racking up negative complaints across a number of consumer review sites; most of the complaints have to do with paying for an item that was never received or never getting a response from customer service about the status of an order or refund.
(It’s worth noting that there are still positive reviews on some of the sites, with
Editors' Picks
Sponsored by
customers noting that they got their purchases in time and were happy with the results.)
As of Thursday afternoon, the company had an F rating from the Better Business Bureau, which cites the following as the reasons for the failing grade: 149 complaints filed against it; failure to respond to four complaints filed against it; 32 complaints filed against it that went unresolved; and the fact that Bidz.com has “failed to resolve underlying cause(s) of a pattern of complaints.”
The BBB said it contacted Bidz.com on March 27 in regards to “concerns about the amount and the pattern of complaints (they) have received,” but received no response.
I tried reaching out to Zinberg and Danielle Zinberg, with whom I worked for the 2015 story and helped put the new management team together after relaunch, and sent out a few emails to some of the generic contacts listed on the business’ site, but received no responses by press time.
The website doesn’t make it clear who is on the company’s management team anymore, and the LinkedIn profiles of those involved in buying the site’s IP back in 2015 indicate they have moved on.
It appears that, despite the complaints, auctions continue on Bidz.com, though without the aid of regular social media support.
The Bidz.com Facebook page has two recent postings but, prior to that, hadn’t been updated since August 2017. There aren’t many comments on the page either, except some recent activity.
Its Twitter account has been inactive since February 2016 and no posts have been added to its Instagram since a year before that.
In addition to the complaints mentioned on the BBB website, there are a number of other places with negative reviews of Bidz.com.
On the Consumer Affairs website, the company is averaging less than two stars from 69 ratings submitted in the past year. There are 97 reviews and complaints of the company posted there, many of which are negative.
One from a customer in Las Vegas who posted in April states: “Bought 2 watches from BIDZ.COM and over a month later still no merchandise. Called their one customer service phone # 17 times and no human contact. Their Co. voicemail remained full (3 & 1/2 weeks) so leaving a message was impossible. Finally received an email back telling me they were not sending me my merchandise nor were they going to refund my money yet they are still currently selling the same watches on their website!!! I will never do business with these scammers again. Buyer Beware!!!”
There are more negative reviews on the websites ComplaintsBoard.com, SiteJabber.com—where 124 out of 191 reviews gave the company only one star—TrustPilot.com and even Yelp.com, where the company’s rating has been trending down since the start of 2018.
Given the fact that Bidz already ran into trouble once and had to be dissolved, it’ll be interesting to see what, if anything, comes of all this.
We’ll keep you updated if they get in touch or we hear anything else.
As of Thursday afternoon, the company had an F rating from the Better Business Bureau, which cites the following as the reasons for the failing grade: 149 complaints filed against it; failure to respond to four complaints filed against it; 32 complaints filed against it that went unresolved; and the fact that Bidz.com has “failed to resolve underlying cause(s) of a pattern of complaints.”
The BBB said it contacted Bidz.com on March 27 in regards to “concerns about the amount and the pattern of complaints (they) have received,” but received no response.
I tried reaching out to Zinberg and Danielle Zinberg, with whom I worked for the 2015 story and helped put the new management team together after relaunch, and sent out a few emails to some of the generic contacts listed on the business’ site, but received no responses by press time.
The website doesn’t make it clear who is on the company’s management team anymore, and the LinkedIn profiles of those involved in buying the site’s IP back in 2015 indicate they have moved on.
It appears that, despite the complaints, auctions continue on Bidz.com, though without the aid of regular social media support.
The Bidz.com Facebook page has two recent postings but, prior to that, hadn’t been updated since August 2017. There aren’t many comments on the page either, except some recent activity.
Its Twitter account has been inactive since February 2016 and no posts have been added to its Instagram since a year before that.
In addition to the complaints mentioned on the BBB website, there are a number of other places with negative reviews of Bidz.com.
On the Consumer Affairs website, the company is averaging less than two stars from 69 ratings submitted in the past year. There are 97 reviews and complaints of the company posted there, many of which are negative.
One from a customer in Las Vegas who posted in April states: “Bought 2 watches from BIDZ.COM and over a month later still no merchandise. Called their one customer service phone # 17 times and no human contact. Their Co. voicemail remained full (3 & 1/2 weeks) so leaving a message was impossible. Finally received an email back telling me they were not sending me my merchandise nor were they going to refund my money yet they are still currently selling the same watches on their website!!! I will never do business with these scammers again. Buyer Beware!!!”
There are more negative reviews on the websites ComplaintsBoard.com, SiteJabber.com—where 124 out of 191 reviews gave the company only one star—TrustPilot.com and even Yelp.com, where the company’s rating has been trending down since the start of 2018.
Given the fact that Bidz already ran into trouble once and had to be dissolved, it’ll be interesting to see what, if anything, comes of all this.
We’ll keep you updated if they get in touch or we hear anything else.
More on Editors
The Latest
AuctionsApr 22, 2026
Roberta Flack’s Jewelry Is Going Up for AuctionJulien’s Auctions is selling the musician’s fine and fashion jewelry alongside her clothing, gold records, and other memorabilia.
CollectionsApr 22, 2026
British Museum Curator Pens Book on ‘The Tudor Heart’Rachel King’s book dives into the history of the pendant believed to have belonged to Henry VIII and his first wife, Katherine of Aragon.
Brought to you by
Discover Timeless Treasures: A Showcase of Antique Jewelry & Timepieces in Las VegasGain access to the most exclusive and coveted antique pieces from trusted dealers during Las Vegas Jewelry Week.
Events & AwardsApr 22, 2026
Here’s What Sy Kessler Has on Tap for Las Vegas The company will have deals on precious metals testers as well as the latest in lab-grown diamond detection technology and security.
Weekly QuizApr 16, 2026
This Week’s QuizTest your jewelry news knowledge by answering these questions.
WatchesApr 21, 2026
Coco Chanel Enters the Game with New Watch CollectionGabrielle “Coco” Chanel is a character in the “Coco Game” collection of watches and the queen in its first haute horlogerie chessboard.
IndependentsApr 21, 2026
Meet Jewelers of America’s 2026 ‘20 Under 40’ ClassThe annual list honors rising professionals on the retail and supply sides of the jewelry industry.
Brought to you by
Las Vegas Antique Jewelry & Watch Show: Showcasing the Most Collectible Merchandise from Across the GlobeGain access to the most exclusive and coveted antique pieces from trusted dealers during Las Vegas Jewelry Week.
CrimeApr 21, 2026
Customs Nabs 1,500 Pieces of Counterfeit Jewelry Bound for NYCSeized in Kentucky, the packages include fake Cartier, Tiffany & Co., Chanel, and Fendi jewelry.
CrimeApr 20, 2026
Queens Man Convicted in Bludgeoning Death of Pawn Shop OwnerRodolfo Lopez-Portillo faces 25 years to life in prison after being found guilty in the March 2022 beating death of Arasb Shoughi.
TrendsApr 20, 2026
Beth Bernstein, Sonia Esther Soltani Pen New Jewelry Book“Jewelry Creators: Dynamic Duos and Generational Gems” highlights the relationships among 22 influential designers, brands, and gem dealers.
Events & AwardsApr 20, 2026
Atlanta Jewelry Show’s Spring Event Is Hitting the RoadThe AJS Spring 2027 show will be held in Savannah, Georgia, with future shows taking place in other Southeast cities.
MajorsApr 20, 2026
Kendra Scott Names New CFO, Chief Business OfficerThe jewelry retailer plans to open 20 new stores this year and expand into new product categories.
TrendsApr 17, 2026
New (Groundbreaking) Floral Jewelry for Spring 2026Flower motifs are the jewelry trend blooming amongst the new collections that debuted this spring.
MajorsApr 17, 2026
QVC Group Files for Chapter 11 BankruptcyThe retailer reported an 8 percent decline in annual sales as it struggles under the weight of billions of dollars of debt.
CollectionsApr 17, 2026
Edina Kiss’ Earrings Are the Devil on Your ShoulderThe “Devil” drop earrings, our Piece of the Week, are part of designer Edina Kiss’ new namesake jewelry line that she will show at Couture.
CrimeApr 17, 2026
FBI Issues Warning to Refineries, Retailers Due to High Price of GoldThe alert states that burglary crews are targeting jewelry businesses and details how jewelers and refineries can protect themselves.
WatchesApr 16, 2026
Cartier Brings Back the RoadsterThe “watchmaker of shapes” debuted the reworked version of the vintage sports car-inspired timepiece at Watches & Wonders.
IndependentsApr 16, 2026
Edge Retail Academy Updates Leadership TeamAs demand for jewelry retail coaching grows, the company has established a dedicated business coaching leadership team.
MajorsApr 16, 2026
Stuller’s Latest Mountings Catalog Is Out NowThe “Mountings 2026-2027” catalog showcases Stuller’s largest and most diverse assortment to date with more than 400 new mounting styles.
PodcastsApr 15, 2026
Episode 4: The Natural Diamond DilemmaSally Morrison and Mark Klein discuss De Beers’ first beacon in 16 years and the mistake the industry made with lab-grown diamonds.
MajorsApr 15, 2026
Spark Creations’ Randy McKenzie Dies at 72 McKenzie spent 45 years with Spark Creations and is remembered for being kind, dedicated, and hardworking.
WatchesApr 15, 2026
These Are the New Rolex Watches for 2026Rolex focused exclusively on the Oyster Perpetual this year, as the model is celebrating its 100th anniversary.
FinancialsApr 15, 2026
Kering’s Jewelry Shines in Q1, Gucci’s Struggle ContinuesThe luxury giant discussed the Middle East conflict and its transformation plans, hinting at a stronger jewelry presence in North America.
SourcingApr 15, 2026
Diamond Club West Coast Names 2026 BoardKalpesh Jhaveri was re-elected as president for a third year.
TechnologyApr 15, 2026
This Jewelry Brand’s Video Series Is Up for a Webby Award“Diamond Divas,” a social media reality series by Shahla Karimi Jewelry, is nominated in the “Best Social: Fashion & Beauty” category.
SourcingApr 14, 2026
De Beers Expands ‘Desert Diamonds’ Beacon Into BridalThe campaign seeks to reignite desire for natural diamond engagement rings by highlighting the “distinct character” of warm-toned diamonds.
