ColumnistsJun 03, 2026
Peter Smith: When Top Talent Leaves and What It Says About YouSmith discusses how managers should handle a top performer's exit, warning that a poor response could have a lasting impact.
TrendsFeb 09, 2016
Top 50 North American Retail Chains
For the most current ranking of the Top 50 North American Retail Chains as well as our $100 Million Supersellers list, see links below.
PHOTO 1. ZALE CORP. 901 W. Walnut Hill Lane, Irving, TX 75038 Phone: 972-580-4000 Fax: 972-580-5547 Sales: $1,742,563,000 (2011) $1,616,305,000 (2010) $1,779,744,000 (2009)
PHOTO 13. REEDS JEWELERS
P.O. Box 2229, Wilmington, NC 28401
Phone: 910-350-3100 Fax: 910-350-3353
66 units
P.O. Box 2229, Wilmington, NC 28401
Phone: 910-350-3100 Fax: 910-350-3353
66 units
PHOTO 14. (tie) JAMES AVERY CRAFTSMAN
145 Avery Rd. North, Kerrville, TX 78028
Phone: 830-895-1122 Fax: 830-895-6601
64 units
145 Avery Rd. North, Kerrville, TX 78028
Phone: 830-895-1122 Fax: 830-895-6601
64 units
PHOTO 14. (tie) SHERWOOD MANAGEMENT CO.
P.O. Box 3750, Culver City, CA 90231
Phone: 310-665-2100 Fax: 310-665-2101
64 units*
P.O. Box 3750, Culver City, CA 90231
Phone: 310-665-2100 Fax: 310-665-2101
64 units*
PHOTO 16. BEN MOSS JEWELLERS
300-201 Portage Avenue, Winnipeg, Manitoba, Canada R3B 3K6
Phone: 204-947-6682 Fax: 204-988-0148
63 units
300-201 Portage Avenue, Winnipeg, Manitoba, Canada R3B 3K6
Phone: 204-947-6682 Fax: 204-988-0148
63 units
PHOTO 22. (tie) CARTIER
Division of Richemont North America
645 Fifth Ave., New York, NY 10022
Phone: 212-753-0111 Fax: NA
33 units*
Division of Richemont North America
645 Fifth Ave., New York, NY 10022
Phone: 212-753-0111 Fax: NA
33 units*
PHOTO 37. (tie) C.R. JEWELERS
4010 Oak Circle, Boca Raton, FL 33431
Phone: 561-338-8411 Fax: 561-338-8294
12 units*
4010 Oak Circle, Boca Raton, FL 33431
Phone: 561-338-8411 Fax: 561-338-8294
12 units*
PHOTO 17. BIRKS & MAYORS INC.
1240 Phillips Square, Montreal, Quebec, Canada H3B 3H4
Phone: 514-397-2511 Fax: 514-397-25775870 North Hiatus Road, Tamarac, FL 33321
Phone: 954-590-9000 Fax: 954-590-9299
60 units
1240 Phillips Square, Montreal, Quebec, Canada H3B 3H4
Phone: 514-397-2511 Fax: 514-397-25775870 North Hiatus Road, Tamarac, FL 33321
Phone: 954-590-9000 Fax: 954-590-9299
60 units
Sales:
$270,948,000 (2011)
$255,057,000 (2010)
$270,896,000 (2009)
PHOTO 18. HANNOUSH JEWELERS
1655 Boston Rd., Unit B7, Springfield, MA 01129
Phone: 413-439-2830 Fax: 413-439-0073
58 units*
1655 Boston Rd., Unit B7, Springfield, MA 01129
Phone: 413-439-2830 Fax: 413-439-0073
58 units*
PHOTO 22. (tie) MOVADO GROUP INC.
650 From Rd., Suite 375, Paramus, NJ 07652
Phone: 201-267-8000 Fax: 201-267-8070
33 units
650 From Rd., Suite 375, Paramus, NJ 07652
Phone: 201-267-8000 Fax: 201-267-8070
33 units
PHOTO 19. (tie) MAUI DIVERS OF HAWAII
1520 Liona St., Honolulu, HI 96814
Phone: 808-946-7979 Fax: 808-946-0406
53 units
1520 Liona St., Honolulu, HI 96814
Phone: 808-946-7979 Fax: 808-946-0406
53 units
PHOTO 37. (tie) POLLACK CORP.
600 Roundwood Dr., Scarborough, ME 04074
Phone: 207-883-8455 Fax: 207-883-1012
12 units
600 Roundwood Dr., Scarborough, ME 04074
Phone: 207-883-8455 Fax: 207-883-1012
12 units
PHOTO 21. TOURNEAU
Owned by Green Equity Investors IV
3 E. 54th St., New York, NY 10022
Phone: 212-758-6022 Fax: 212-308-9145
35 units
Owned by Green Equity Investors IV
3 E. 54th St., New York, NY 10022
Phone: 212-758-6022 Fax: 212-308-9145
35 units
PHOTO 48. (tie) LEE MICHAELS FINE JEWELERS
11314 Cloverland Ave., Baton Rouge, LA 70809
Phone: 225-291-9094 Fax: 225-293-2021
8 units
11314 Cloverland Ave., Baton Rouge, LA 70809
Phone: 225-291-9094 Fax: 225-293-2021
8 units
PHOTO 48. (tie) LUX BOND & GREEN
P.O. Box 330250, West Hartford, CT 06133
Phone: 860-521-3015 Fax: 860-561-1111
8 units
P.O. Box 330250, West Hartford, CT 06133
Phone: 860-521-3015 Fax: 860-561-1111
8 units
PHOTO 1. ZALE CORP.
901 W. Walnut Hill Lane, Irving, TX 75038
Phone: 972-580-4000 Fax: 972-580-5547
901 W. Walnut Hill Lane, Irving, TX 75038
Phone: 972-580-4000 Fax: 972-580-5547
Sales:
$1,742,563,000 (2011)
$1,616,305,000 (2010)
$1,779,744,000 (2009)
PHOTO 2. STERLING JEWELERS INC.
U.S. subsidiary of Signet Jewelers Ltd. (Bermuda)
375 Ghent Rd., Akron, OH 44333
Phone: 330-668-5000 Fax: 330-668-5191
1,318 units
U.S. subsidiary of Signet Jewelers Ltd. (Bermuda)
375 Ghent Rd., Akron, OH 44333
Phone: 330-668-5000 Fax: 330-668-5191
1,318 units
Sales (U.S.):
$3,034,100,000 (2011)
$2,744,200,000 (2010)
$2,540,400,000 (2009)
PHOTO 3. FRED MEYER JEWELERS
Subsidiary of Kroger Co.
3800 S.E. 22nd Ave., Portland, OR 97202
Phone: 503-232-8844 Fax: 503-797-7616
338 units*
Subsidiary of Kroger Co.
3800 S.E. 22nd Ave., Portland, OR 97202
Phone: 503-232-8844 Fax: 503-797-7616
338 units*
PHOTO 4. HELZBERG DIAMONDS
Owned by Berkshire Hathaway
1825 Swift Ave., North Kansas City, MO 64116
Phone: 816-842-7780 Fax: 816-842-0847
229 units
Owned by Berkshire Hathaway
1825 Swift Ave., North Kansas City, MO 64116
Phone: 816-842-7780 Fax: 816-842-0847
229 units
PHOTO 5. ULTRA STORES INC.
122 South Michigan Ave., Suite 800, Chicago, IL 60603
Phone: 312-922-3800 Fax: 312-922-3933
150 units*
122 South Michigan Ave., Suite 800, Chicago, IL 60603
Phone: 312-922-3800 Fax: 312-922-3933
150 units*
PHOTO 6. SAMUELS JEWELERS
Owned by Gitanjali USA
2914 Montopolis Dr., Suite 200, Austin, TX 78741
Phone: 512-369-1400 Fax: 512-369-1500
106 units
Owned by Gitanjali USA
2914 Montopolis Dr., Suite 200, Austin, TX 78741
Phone: 512-369-1400 Fax: 512-369-1500
106 units
PHOTO 7. TIFFANY & CO.
727 Fifth Ave., New York, NY 10022
Phone: 212-755-8000 Fax: 212-230-6996
87 units (U.S. only)Sales:*
$1,805,783,000 (2011)
$1,574,571,000 (2010)
$1,410,845,000 (2009)
727 Fifth Ave., New York, NY 10022
Phone: 212-755-8000 Fax: 212-230-6996
87 units (U.S. only)Sales:*
$1,805,783,000 (2011)
$1,574,571,000 (2010)
$1,410,845,000 (2009)
PHOTO 8. ROGERS ENTERPRISES
20821 Cicero Ave., Matteson, IL 60443
Phone: 708-748-6400 Fax: 708-747-3820
78 units
20821 Cicero Ave., Matteson, IL 60443
Phone: 708-748-6400 Fax: 708-747-3820
78 units
PHOTO 9. (tie) BEN BRIDGE JEWELER
A Berkshire Hathaway Company
P.O. Box 1908, Seattle, WA 98111
Phone: 206-448-8800 Fax: 206-448-7456
75 units
A Berkshire Hathaway Company
P.O. Box 1908, Seattle, WA 98111
Phone: 206-448-8800 Fax: 206-448-7456
75 units
PHOTO 9. (tie) DON ROBERTO
1020 Calle Recodo, San Clemente, CA 92673-6225
Phone: 949-361-6700 Fax: 949-498-8917
75 units
1020 Calle Recodo, San Clemente, CA 92673-6225
Phone: 949-361-6700 Fax: 949-498-8917
75 units
PHOTO 11. (tie) CHARM JEWELRY LTD.
140 Portland Street, Dartmouth, Nova Scotia, Canada B2Y 1J1
Phone: 902-463-7177 Fax: 902-466-5472
69 units
140 Portland Street, Dartmouth, Nova Scotia, Canada B2Y 1J1
Phone: 902-463-7177 Fax: 902-466-5472
69 units
PHOTO 11. (tie) NA HOKU INC.
3049 Ualena St., Honolulu, HI 96819
Phone: 808-833-7772 Fax: 808-837-1358
69 units
3049 Ualena St., Honolulu, HI 96819
Phone: 808-833-7772 Fax: 808-837-1358
69 units
PHOTO 24. HARRY RITCHIE’S JEWELERS
956 Willamette St., Eugene, OR 97401
Phone: 541-686-1787 Fax: 541-485-8841
30 units
956 Willamette St., Eugene, OR 97401
Phone: 541-686-1787 Fax: 541-485-8841
30 units
PHOTO 25. KING’S OF NEW CASTLE
2650 Ellwood Rd., Suite 141 A, New Castle, PA 16101
Phone: 724-654-5531 Fax: 724-654-5814
26 units
2650 Ellwood Rd., Suite 141 A, New Castle, PA 16101
Phone: 724-654-5531 Fax: 724-654-5814
26 units
PHOTO 26. HARRIS ORIGINALS
800 Prime Place, Hauppauge, NY 11788
Phone: 631-348-0303 Fax: 631-348-0719
21 units
800 Prime Place, Hauppauge, NY 11788
Phone: 631-348-0303 Fax: 631-348-0719
21 units
PHOTO 27. SHANE CO.
P.O. Box 3552, Englewood, CO 80155
Phone: 303-792-3500 Fax: 303-792-0340
20 units
P.O. Box 3552, Englewood, CO 80155
Phone: 303-792-3500 Fax: 303-792-0340
20 units
PHOTO 28. MORGAN MANAGEMENT
P.O. Box 45820, Salt Lake City, UT 84145-0820
Phone: 801-328-8511 Fax: 801-924-1930
18 units
P.O. Box 45820, Salt Lake City, UT 84145-0820
Phone: 801-328-8511 Fax: 801-924-1930
18 units
PHOTO 29. (tie) BULGARI CORPORATION OF AMERICA
Owned by LVMH
625 Madison Ave., New York, NY 10022
Phone: 212-315-9000 Fax: NA
16 units
Owned by LVMH
625 Madison Ave., New York, NY 10022
Phone: 212-315-9000 Fax: NA
16 units
PHOTO 29. (tie) FINK’S JEWELERS
P.O. Box 12906, Roanoke, VA 24029
Phone: 540-344-8697 Fax: 540-343-1570
16 units
P.O. Box 12906, Roanoke, VA 24029
Phone: 540-344-8697 Fax: 540-343-1570
16 units
PHOTO 29. (tie) GOLDENWEST DIAMOND CORP.
15732 Tustin Village Way, Tustin, CA 92780
Phone: 714-542-9000 Fax: 714-542-0221
16 units
15732 Tustin Village Way, Tustin, CA 92780
Phone: 714-542-9000 Fax: 714-542-0221
16 units
PHOTO 29. (tie) SASLOW’S
PO Box 14189, Greensboro, NC 27415
Phone: 336-375-1440 Fax: 336-375-1167
16 units
PO Box 14189, Greensboro, NC 27415
Phone: 336-375-1440 Fax: 336-375-1167
16 units
PHOTO 29. (tie) VAN CLEEF & ARPELS
744 Fifth Avenue, New York, NY 10019
Phone: 212-644-9500 Fax: 212-265-0036
16 units*
744 Fifth Avenue, New York, NY 10019
Phone: 212-644-9500 Fax: 212-265-0036
16 units*
PHOTO 34. JENSEN JEWELERS
133 Shoshone Street N., Twin Falls, ID 83301
Phone: 208-734-7933 Fax: 208-734-9574
15 units
133 Shoshone Street N., Twin Falls, ID 83301
Phone: 208-734-7933 Fax: 208-734-9574
15 units
PHOTO 35. (tie) DEVONS JEWELERS
1910 29th St., Sacramento, CA 95816
Phone: 916-451-6583 Fax: 916-452-3704
14 units
1910 29th St., Sacramento, CA 95816
Phone: 916-451-6583 Fax: 916-452-3704
14 units
PHOTO 35. (tie) ROSS-SIMONS JEWELERS
9 Ross-Simons Dr., Cranston, RI 02920
Phone: 401-463-3100 Fax: 401-463-8599
14 units
9 Ross-Simons Dr., Cranston, RI 02920
Phone: 401-463-3100 Fax: 401-463-8599
14 units
PHOTO 37. (tie) ROBBINS BROTHERS, THE ENGAGEMENT RING STORE
Owned by Weston Presidio
P.O. Box 0517, Azusa, CA 91702
Phone: 800-295-1543 Fax: 626-224-9417
12 units
Owned by Weston Presidio
P.O. Box 0517, Azusa, CA 91702
Phone: 800-295-1543 Fax: 626-224-9417
12 units
PHOTO 40. THE JEWELERS INC.
2400 Western Ave., Las Vegas, NV 89102
Phone: 702-382-7411 Fax: 702-382-3307
11 units
2400 Western Ave., Las Vegas, NV 89102
Phone: 702-382-7411 Fax: 702-382-3307
11 units
PHOTO 41. (tie) DE BEERS DIAMOND JEWELLERS
Joint venture between De Beers Group and LVMH
20 W. 55th St., 7th Fl., New York, NY 10019
Phone: 212-751-2000 Fax: 212-246-3860
10 units
PHOTO 41. (tie) MICHAELS
P.O. Box 7388, Prospect, CT 06712
Phone: 203-597-4942 Fax: 203-597-4990
10 units*
P.O. Box 7388, Prospect, CT 06712
Phone: 203-597-4942 Fax: 203-597-4990
10 units*
PHOTO 41. (tie) REEDS JEWELERS
150 Creekside Dr., Amherst, NY 14228
Phone: 716-688-7790 Fax: 716-688-6824
10 units
150 Creekside Dr., Amherst, NY 14228
Phone: 716-688-7790 Fax: 716-688-6824
10 units
PHOTO 44. (tie) BRODKEY BROTHERS
12165 West Center Rd., Ste 73, Omaha, NE 68144
Phone: 402-330-9800 Fax: 402-697-0603
9 units
12165 West Center Rd., Ste 73, Omaha, NE 68144
Phone: 402-330-9800 Fax: 402-697-0603
9 units
PHOTO 44. (tie) HARRY WINSTON INC.
Division of Harry Winston Diamond Corp.
718 Fifth Avenue, New York, NY 10019
Phone: 212-245-2000 Fax: 212-581-2612
9 units
Division of Harry Winston Diamond Corp.
718 Fifth Avenue, New York, NY 10019
Phone: 212-245-2000 Fax: 212-581-2612
9 units
PHOTO 44. (tie) MICHAEL HILL JEWELER
Subsidiary of Michael Hill International Ltd.
835 Michigan Ave., Water Tower Place, Chicago, IL 60601
Phone: 312-642-6775 Fax: 312-642-6995
9 units
Subsidiary of Michael Hill International Ltd.
835 Michigan Ave., Water Tower Place, Chicago, IL 60601
Phone: 312-642-6775 Fax: 312-642-6995
9 units
PHOTO 44. (tie) ROGERS JEWELRY CO.
P.O. Box 3151, Modesto, CA 95353
Phone: 209-578-1873 Fax: 209-578-1409
9 units
P.O. Box 3151, Modesto, CA 95353
Phone: 209-578-1873 Fax: 209-578-1409
9 units
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