As demand for custom jewelry grows, the company is expanding its services to support retailers.
GIA Appoints Duncan Pay to Lead Education
He succeeds Bev Hori, who is retiring in May.

Carlsbad, Calif.--The Gemological Institute of America has named Duncan Pay as vice president and chief academic officer, effective immediately.
He succeeds Bev Hori, senior vice president and chief learning officer, who is slated to retire in May.
Previously serving as the senior director of gemology content strategy, Pay now will now oversee the GIA’s global education courses in gemology, jewelry design and manufacturing.
In his 20 years at GIA, Pay led the conversion of coursework to e-learning and strengthened the institute’s gemology courses by facilitating the sharing of findings among research and lab teams, it said.
He also has served as the editor-in-chief of Gems & Gemology, the institute’s quarterly professional peer-reviewed journal, since 2013 (he will continue in that role). In this position, Pay helped renew interest in and build quality content for the 84-year-old journal, expanding the range of research-based articles and building print and online readership.
Prior to joining the GIA in 1998, Pay had held various roles in the industry for 13 years, including in jewelry and gemological instrument retail sales, jewelry manufacturing and colored stone buying and wholesaling.
He also was previously the course development manager for the Asian Institute of Gemological Sciences in Bangkok.
Pay holds a bachelor’s degree in geology from the University of Wales, Great Britain and a Graduate Gemologist diploma from GIA. He is also a fellow of the Gemmological Association of Great Britain.
As responsibilities are transitioned, Hori will continue to be responsible for the digitization project of the Richard T. Liddicoat Library and Information Center as well as engagement with the GIA’s global network of 120,000 alumni.
“I am immensely pleased that Duncan has taken on this very important role to carry on Bev’s incredible work to establish professional standards and strive for continuous improvement through education for the gem and jewelry industry,” GIA President and CEO Susan Jacques said. “Throughout her career, Bev demonstrated a passion for bringing people together to find ways to collaborate, not only for their benefit but also for the benefit of the industry. Her many contributions serve as a model for others to emulate. I have the utmost confidence that Duncan will further enhance GIA’s education offerings.”
The Latest

The mid-year conference for jewelry and watch appraisers is slated for Aug. 9 to 10 on Zoom.

Graduated stones make for elevated tennis-style pieces and dramatic statement necklaces.

As a leading global jewelry supplier, Rio Grande is rapidly expanding and developing new solutions to meet the needs of jewelers worldwide.

Nominations in the categories of Jewelry Design, Media Excellence, and Retail Innovation will be accepted through July 30.


He retired last month after 28 years traveling the world to source the very best gemstones for his family’s jewelry business, Oscar Heyman.

The charm necklace features six nautical charms of shells and coral that founder Christina Puchi collected on Florida’s beaches.

The Seymour & Evelyn Holtzman Bench Scholarship from Jewelers of America returns for a second year.

The organization elected its youngest vice president as it looks to draw in fresh talent.

Campbell joins the company as vice president of business development while Liebler is the new vice president of operations.

The medals feature a split-texture design highlighting the Games’ first time being hosted by two cities and the athletes’ journeys.

Sponsored by The INSTORE Jewelry Show 2025

Globally, travel and transportation brands reigned, while in the U.S., alcoholic beverage companies and a lingerie brand took the top spots.

The Brooklyn-based jewelry designer is remembered as a true artist and a rare talent.

Production at the mine in Canada’s Northwest Territories topped 1 million carats in Q2, the third consecutive quarter of growth.

A new slate of Learning Workshops will take place in Oklahoma, Mississippi, and Georgia.

The middle class is changing its approach to buying jewelry and affordable luxury goods, the NRF said.

It marks the third consecutive quarter of growth for Cartier, Van Cleef & Arpels, Buccellati, and Vhernier.

The reseller’s market trends report, based on its sales data, also shows exactly how much Rolex prices have jumped since 2010.

The auction house will be hosting a retrospective paying tribute to jeweler Jean Dinh Van and his company’s 60th anniversary.

Jake Duneier and Danielle Duneier-Goldberg have stepped into the roles of CEO and president, respectively.

The “Impermanence” collection contemplates nature through the Japanese art of Ikebana (flower arranging) and philosophy of wabi-sabi.

The Texas-based jewelry retailer has set up shop in Tennessee and Arizona.

Eric Ford will step into the role, bringing with him decades of experience.

In addition to improved capabilities, the acquisition will allow the jeweler to offer support to other independent jewelers.

The “Celestial Blue” capsule collection campaign features Olympian Kateryna Sadurska.

The seasonal store, located in Mykonos, Greece, offers exclusive events, personal styling, and curated experiences.