Financials

Tiffany’s Q2 Sales Sink, E-commerce Shines

FinancialsAug 27, 2020

Tiffany’s Q2 Sales Sink, E-commerce Shines

U.S. ecommerce sales surged 122 percent in the second quarter as the COVID-19 pandemic kept shoppers at home.

20200827_Tiffany_Box.jpg
A Tiffany “Soleste” round engagement ring in platinum with diamonds. The jeweler posted a 29 percent drop in worldwide sales in its recent second-quarter results. (Photo courtesy of Tiffany & Co.)

New York—Tiffany & Co.’s worldwide sales sank double digits in the second quarter as the COVID-19 pandemic continued to hamper sales, though mainland China sales and e-commerce were bright spots on its balance sheet.

Worldwide net sales in the second quarter sank 29 percent year-over-year to $747 million, compared with $1.05 billion a year ago. Same-store sales also plummeted 24 percent.

Quarterly net earnings tumbled 77 percent year-over-year to $32 million compared with $136 million a year ago.

In the first half, worldwide net sales fell 37 percent to $1.3 billion, compared with $2.05 billion a year ago, while comparable sales were down 34 percent. First-half net loss was $33 million compared with net earnings of $262 million last year.

RELATED CONTENT: The Tiffany Diamond Takes Center Stage in New Mystery Thriller
Tiffany’s e-commerce business boomed, up 123 percent worldwide in the second quarter with the U.S. seeing a 122 percent increase.

Online sales now account for 15 percent of total sales as of the first half of the year, more than double the 6 percent the company has posted for the last three full years.

“We were excited to see that the encouraging trends we cited for the first quarter, namely, increased sales in mainland China and global e-commerce, accelerated during the second quarter and propelled our return to quarterly profitability,” said CEO Alessandro Bogliolo in a press release announcing the results.

In the Americas, where the most Tiffany stores are located, net sales in the second quarter fell 46 percent to $247 million with same-store sales down 44 percent.

As in the first quarter, the decline in sales was attributed to the effects of COVID-19 and the store closures, which affected Tiffany from March to June.

In the Asia-Pacific region, second-quarter net sales were flat at $299 million with same-store sales up 17 percent.

The company said it saw strong retail sales growth in mainland China and Korea, though it was offset by weakness in other markets due to COVID-19, store closures, and a drop in wholesale travel retail sales. Sales were down 16 percent in the first half overall.

Retail sales in mainland China began to rebound in April, said Bogliolo, and continued to gain strength in May through the second quarter. Retail sales were up 80 percent year-over-year in the second quarter.

He highlighted the company’s local marketing, especially its new Tiffany T ambassador and singer/actor Jackson Yee, which generated buzz on
Tiffany’s social media and bolstered consumer engagement.


In Europe, sales fell 28 percent to $84 million in the second quarter with same-store sales down 27 percent, also attributed to COVID-19 disruptions.

In Japan, sales declined 28 percent in the quarter to $111 million with same-store sales down 27 percent, due to the effects of COVID-19 and a decline in tourist traffic.

Sales from the “other” segment, which includes five Tiffany stores in the United Arab Emirates, sank 73 percent to $7 million due in part to lower wholesale sales of diamonds.

By category, sales from Tiffany’s jewelry collections, which includes lines like “Paper Flowers,” fell 25 percent while engagement jewelry sales were down 27 percent.

Sales of jewelry from designers Elsa Peretti, Paloma Picasso and Tiffany & Co. Schlumberger fell 26 percent in the second quarter.

The Tiffany T1 line performed especially well in the second quarter, said Bogliolo, both in mainland China and worldwide. New styles will be added to the collection in the third quarter.

“The success of Tiffany T1 reaffirms our belief that our improved design capabilities, sharpened product strategies and more disciplined execution are being well received by our loyal customers whilst also attracting new customers to the brand,” said Bogliolo.

The company recently ranked 95th on the National Retail Federation’s list of fastest-growing U.S. retailers.

As of July 31, there were 322 Tiffany stores in operation worldwide, including 123 in the Americas, the same as a year ago. Tiffany opened one store and closed five others in the first half of the year.

Looking to the year ahead, Chief Financial Officer Mark Erceg said in a press release, “Tiffany’s balance sheet remains strong with an investment grade rating and ample cash on-hand.”

Sales at the end of the fourth quarter are expected to see a mid single-digit decline year-over-year, said Erceg, an improvement compared with the double-digit drops reported this quarter.

Global sales trends strengthened in August, said Bogliolo, with preliminary month-to-date worldwide sales through Aug. 25 being slightly positive compared with the same period last year.

Tiffany did not hold an earnings call due to its pending acquisition by LVMH.

The acquisition has been pushed back to the fall from its initial August closing date as the companies wait on regulatory approvals from the European Union, Japan, Mexico and Taiwan.

Tiffany is also facing the delay of the renovation of its 10-story New York flagship on Fifth Avenue. It began in 2019 and was set to be completed by the fourth quarter of 2021 but was delayed until 2022 after nonessential construction was halted due to the coronavirus pandemic.

The jeweler has temporarily relocated to 6 E. 57th St., a four-level space dubbed The Tiffany Flagship Next Door.

Tiffany recently shared renderings of the new exterior of its original flagship, which include an upper addition of glass surrounding the eighth, ninth, and 10th floors.


The eighth, ninth, and 10th floors of the revamped Tiffany flagship on Fifth Avenue, currently under construction, will be surrounded by glass walls for a contemporary look.
Lenore Fedowis the senior editor, news at National Jeweler, covering the retail beat and the business side of jewelry.

The Latest

New York Comic Con Javits Center crowd
EditorsNov 15, 2024
Why Fine Jewelry Belongs at New York Comic Con

Senior Editor Lenore Fedow makes the case for why more jewelers should be appealing to nerds at the annual event.

Marie Lichtenberg and Raiz’in collection
CollectionsNov 15, 2024
Marie Lichtenberg Battles Counterfeits with New ‘Raiz’in Scapular’ Designs

The latest “Raiz’in” drop showcases a newly designed “Scapular” necklace and donates a portion of the proceeds to Make-A-Wish France.

Citizen 100th Anniversary Limited Edition #1 Pocket Watch
WatchesNov 15, 2024
Piece of the Week: Citizen’s Commemorative Pocket Watch

No. 1 out of 100, the timepiece was created to mark Citizen’s 100th anniversary and will be auctioned off at Sotheby’s next month.

Jewelers Mutual Group Cybersecurity
Brought to you by
Navigating Cybersecurity: Essential Guidance for Jewelers

From protecting customer data to safeguarding inventory records, it's crucial to learn how to tackle cybersecurity challenges.

My Next Question store security episode
Recorded WebinarsNov 15, 2024
Watch: 10 Tips to Keep Your Jewelry Store Secure

On the latest episode of “My Next Question,” two experts share best practices for store security during the holidays and year-round.

Weekly QuizNov 14, 2024
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
18th century diamond necklace
AuctionsNov 14, 2024
18th-Century Diamond Necklace Sells for Nearly $5M

Sotheby’s sold the necklace, which potentially has ties to Marie-Antoinette, for $4.8 million to a woman bidding via phone.

Saks Fifth Avenue Holiday Window
MajorsNov 14, 2024
Saks Fifth Avenue Cancels Holiday Light Display

Instead of its usual elaborate display, the store will illuminate its façade and frame the windows to highlight its flagship’s architecture.

Article-Top-Image.jpg
Brought to you by
Enhance Your Expertise with IGI’s In-Person Courses in NYC

This fall, sharpen your skills in jewelry grading, quality control and diamond assessment.

Grand Seiko store in Honolulu Hawaii
WatchesNov 14, 2024
Grand Seiko Partners With Ben Bridge on First Hawaii Store

The new Grand Seiko boutique is located in Honolulu’s Waikiki neighborhood.

Travelers on Gem Legacy Adventures Trip
SourcingNov 13, 2024
Gem Legacy Adventures Announces 2025 Trip

Eleven spots are available for travelers to visit Northern Tanzania and Southern Kenya from July 25 to Aug. 4.

Aga Khan Emerald
AuctionsNov 13, 2024
Aga Khan Emerald Sells for $8.8M, Sets Record

The emerald brooch-turned-pendant returned to auction after 55 years, setting a world record for most expensive emerald sold at auction.

17.97-carat Burmese ruby ring with pear-shaped diamonds
AuctionsNov 13, 2024
‘Exceptional’ Burmese Ruby Ring Tops $5M at Auction

Phillips also sold a 1.21-carat fancy red diamond dubbed the “Red Miracle” for more than $1 million at its jewelry auction in Geneva.

Ariana Grande and Anya Taylor-Joy
MajorsNov 13, 2024
Ariana Grande, Anya Taylor-Joy Star in Holiday Jewelry Campaigns

From Swarovski to Tiffany & Co., jewelry retailers are enlisting celebrities to highlight their holiday offerings.

2024-2025 Royal Chain Catalog
MajorsNov 13, 2024
Royal Chain’s New Catalog Is Out Now

The 2024-2025 book introduces hundreds of new designs.

The Gemological Institute of America’s logo
GradingNov 12, 2024
GIA’s Next-Day Services Return for the Holidays

Offered by the lab since 2016, the holiday season special is good from now through mid-December.

Model wearing Mikimoto Chrome Hearts Exclusive Pearl Necklace
CollectionsNov 12, 2024
Mikimoto and Chrome Hearts Blend Aesthetics in New Collaboration

The “Mikimoto Chrome Hearts” jewelry brings pearls from Mikimoto together with distinctive motifs from Chrome Hearts.

Larkspur & Hawk Lily Tapestry Earrings
CollectionsNov 08, 2024
Piece of the Week: Larkspur & Hawk’s ‘Tapestry Lily’ Earrings

These earrings use flat-backed white quartz to create a window onto an antique ribbon embroidered with a floral design.

AGTA Spectrum winners
Events & AwardsNov 08, 2024
AGTA Reveals Spectrum, Cutting Edge Award Winners for 2024

This year’s AGTA Spectrum & Cutting Edge Awards included a new category for engagement rings and a new award highlighting female designers.

Aurelia Demark London blue topaz bow earrings
TrendsNov 07, 2024
Amanda’s Style File: Golden and Blue November Hues

The month’s birthstones, citrine and blue topaz, reflect the changing colors of the season.

Jewelry designer Sidney Garber and ceramicist Carey Lowell
CollectionsNov 07, 2024
Sidney Garber Collaborates With Carey Lowell on Capsule Collection

The “Carey Lowell x Sidney Garber” collection stems from the friendship between the jewelry designer and ceramicist.

Ritani holiday ad campaign still image
MajorsNov 07, 2024
Ritani Debuts ‘No-Fuss’ Holiday TV Campaign

The two ads highlight diamond engagement rings and diamond studs with a straightforward approach.

American India Foundation
Policies & IssuesNov 07, 2024
Diamonds Do Good To Distribute $250K+ In Grants Next Year

In 2025, the nonprofit plans to continue its support of longstanding partners while also allocating some funds to a new initiative.

Alfred ‘Al’ Giddings Rolex Submariner watches Titanic
AuctionsNov 06, 2024
Two Rolexes With Ties to Titanic Head to Auction

The Rolex watches are from the collection of “Titanic” co-producer Alfred “Al” Giddings and will go up for sale at Sotheby’s next month.

Pandora cuban link bracelet
FinancialsNov 06, 2024
Pandora Posts Double-Digit Revenue Growth in Q3

The Danish jewelry company plans to open up to 150 concept stores this fiscal year.

Gemological Institute of America logo
GradingNov 06, 2024
GIA to Close Lab in Ramat Gan, Israel

The location will close by the end of the year due to it being financially unsustainable, GIA said.

Iris Law and Hero Fiennes in Moments of Joy campaign
MajorsNov 06, 2024
David Yurman’s Holiday Campaign Celebrates ‘Moments of Joy’

The new campaign stars Sterling K. Brown, Hero Fiennes Tiffin, Winnie Harlow, Kyle Kuzma, Arizona Muse, and Iris Law.

Jacquie Aiche Lizzie Bracelet
CollectionsNov 05, 2024
Jacquie Aiche is Hosting an Online Treasure Hunt

One lucky winner will receive a “Lizzie” diamond bracelet.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy