Peter Smith gives tips on leading meetings, developing marketing, and making trade show appointments in the age of short attention spans.
Retail Sales Dip in November as COVID-19 Cases Rise
Consumers will need additional fiscal stimulus from Congress, said National Retail Federation CEO Matthew Shay.

New York—Consumer spending in the United States fell in November as the number of new COVID-19 cases climbed.
Retail sales were down 1 percent month-over-month in November to $546.5 billion, according to data from the U.S. Department of Commerce, but up 4 percent year-over-year.
It marks the second straight monthly decline after October retail sales were revised to show sales were down 0.1 percent, rather than up 0.3 percent as previously stated.
The newly revised data makes October’s decline the first since April, at the height of the lockdown.
“Consumers held back on spending in November as virus rates spiked, states imposed retail restrictions and congressional stimulus discussions were gridlocked,” said National Retail Federation President and CEO Matthew Shay in a press release about the results.
Additional fiscal stimulus from Congress is needed, he said, adding he’s hopeful Congress will pass a COVID-19 relief package soon.
The NRF is still expecting a strong holiday season. Its forecast calls for retail sales to increase as much as 5 percent and it noted that sales are up year-over-year.
The majority of jewelers National Jeweler interviewed in early December and again this week have indicated they are having a surprisingly strong season and expect it to finish that way.
“The month-over-month decline isn’t surprising because some spending was pulled forward into October by campaigns encouraging consumers to shop early and shop safe,” said NRF Chief Economist Jack Kleinhenz.
While optimistic, Kleinhenz noted that the remainder of the holiday season depends on the virus. If COVID-19 continues to spread, spending will likely decline.
The NRF does its own calculation of monthly retail sales, narrowing in on core retail and excluding auto sales, gas stations, and restaurants.
Its November data shows sales were down 0.3 percent seasonally adjusted from October, but up 9 percent unadjusted year-over-year.
Year-over-year comparisons give a clearer picture of long-term trends, said the NRF.
On a year-over-year basis, retail sales have increased every month since May under the NRF’s calculation and every month since June under the Census Bureau calculation.
Retail sales during the first 11 months of the year are up 7 percent year-over-year, said the NRF.
By sector, November saw year-over-year gains in seven out of nine retail categories. Online sales, building materials and sporting goods stores saw double-digit increases.
The Latest

The 11-piece “Medallions” capsule collection features five motifs: a crying eye, a heart on fire, a spiral, a flower, and a swallow.

From Gen Z’s view of luxury to “doom spending,” these are the six consumer trends to note this year.

With the trade and customer trust in mind, GIA® developed NextGem™ – on-demand training designed specifically for retail.

The partners have announced the second cycle of the program, which has expanded to include a $25,000 student scholarship.


The owners of Staats Jewelers are heading into retirement.

Jeffrey Gennette, who retired in 2024 after 41 years with Macy’s, is the newest member of the jewelry retailer’s board of directors.

Gain access to the most exclusive and coveted antique pieces from trusted dealers during Las Vegas Jewelry Week.

May babies are lucky to have emeralds, a gemstone admired for centuries, as their birthstone, writes Amanda Gizzi.

The new module allows retailers to plan, promote, and measure the success of events from a single dashboard.

NDC said in an open letter that Pandora’s statements about the carbon footprint of lab grown versus natural diamonds are inaccurate.

The diamantaire and industry leader succeeds Feriel Zerouki and said he will focus on being a “champion” for natural diamonds.

She wore our Piece of the Week, Glenn Spiro’s “Old Moghul Golconda” earrings, featuring fancy brown-yellow diamonds totaling 51.90 carats.

Two pieces were named “Best in Show,” one from the retail category and one from the supplier category.

The jewelry retailer noted resilience among its higher-end customers while demand softened for its lower-priced offerings.

Led by the 6.59-carat sapphire, the sale garnered $9.7 million, a record total for a Heritage jewelry auction.

In his new role, sales specialist Billy Welshoff will focus on the eastern United States.

José Gaztelu has been promoted to the role, which has been vacant since last year.

It has also opened the application period for the Seymour & Evelyn Holtzman Bench Scholarship through June 30.

The owner of the Ekati mine, which opened in 1998, has filed for insolvency protection amid the significant decline in diamond prices.

The company announced the change alongside its Q1 results, which showed that the jewelry brand’s year is off to a shaky start.

The retailer will cut 16 percent of its corporate workforce as part of its plan to exit bankruptcy.

Of the many examples used in the filming of “Le Mans,” this one is believed to have spent the most time on Steve McQueen’s wrist.

Megan Piccione dressed Lauren Wasser in layers of diamond jewelry, making her stand out in a crowd that included celebrities like Beyoncé.

Following decades of association leadership, the “semi-retired” colored gemstone expert is turning his focus to gemstone education.

The museum’s new exhibition will feature one of Jesse Owen’s Olympic medals, Yogi Berra’s crown, Super Bowl rings, and more.

The new program provides access to media exposure and editorial opportunities for exhibitors and retailers.






















