PodcastsOct 21, 2026
Episode 10: This Episode Is Haunted Diana Singer shared the stories of two “cursed” diamonds on this month’s podcast, which was inexplicably riddled with technical issues.
Brought to you by
6 Steps to Start a Dynamic Company Culture
Learn how to better serve your employees, customers and community by having a dynamic and supportive company culture.
Brought To You By JewelersHealthCare
A dynamic company culture is not about beer on draft, lounges, a snack bar or a game room; it is much deeper than those things. JewelersHealthCare have put together 6 steps to help you evaluate your company and your team and see how you can create a more dynamic company culture to better serve your employees, customers and community.
The Basics are Clear
Everyone starts somewhere this we know, so why not start with the simple things you may already have in place when working on your company culture? Look at your company’s values, mission statement, passion and vision. These items may be older and might need some tweaking to fit your current goals as a company. Change these as needed and ensure they are clear and simple. Then share your new vision, mission and values with your entire team!
Support Your Team
Speaking of teams, have you looked at yours lately? Are they getting everything they need? This is a great question to ask during the current job market. Compensation is at an all-time high and so are expenses, ensure your team is supported in as many ways as possible.
Support can be more than compensation; it can be paid time off, banking holidays, rolling paid time off to the next year, maternity/paternity/adoption leave, 401k, vesting interest. These are all ways to show your team you care about their well-being. Then there is the ability to help them better care for themselves, through health insurance.
A Jewelers of America member benefit JewelersHealthCare can assist you in finding the right health care coverage solution for your team. This is more than health insurance; it’s a daily benefit of keeping money in your team’s pocket. JewelersHealthCare has over 130+ carriers across the United States with full medical coverage, ancillary benefits and so much more for your team from 1-100+ employees. This member benefit is here to help you save year after year.
A Jewelers of America member benefit JewelersHealthCare can assist you in finding the right health care coverage solution for your team. This is more than health insurance; it’s a daily benefit of keeping money in your team’s pocket. JewelersHealthCare has over 130+ carriers across the United States with full medical coverage, ancillary benefits and so much more for your team from 1-100+ employees. This member benefit is here to help you save year after year.
Leaders Lead
This may sound a bit redundant, but look at your leadership team, are they putting forth the effort? Are they able to meet the standards of your new vision and mission statement? Your leaders are the lifeline of your company culture. They are the beginning of the culture in many aspects. Give your leadership the space to mentor the team, help them grow and feel appreciated in their role.
Culture is a Feeling
Culture is more than your values and mission. It isn’t your logo and slogan, it’s not how your team dresses or even how you greet the customer. It is so much more than these things- though these make up the outward view of your culture. It is about the ties that bind your team together. It is feeling appreciated, knowing you are supported, and you have space to grow in your field. Creating a dynamic company culture means friendship, understanding, humor, learning, problem-solving and decision-making, working towards a goal together.
Culture is how your team feels when they are at work, and how they view work when they are at home. To know where your company can grow it is good idea to talk to your team and ask them to be candid about their views on work. Many companies boast about their amazing culture when they have created unhappy and unfulfilled employees.
Risks are Encouraged
When was the last time your team stepped out of their box, came up with a new idea, and then you used it? Encourage your team to step up and bring ideas to the forefront, then put some of them into place. If after putting an idea to work it doesn’t seem to fit the need, make changes, or try something else. Failure is not trying and not succeeding, failure is never trying in the first place.
Recognition - Above and Beyond
Everyone likes to be needed and there is nothing better than hearing you did well at something. It can be as simple as a shout out meeting where everyone notes how someone else helped them this week, or a praise board with sticky notes. Thanking someone for doing somethings helpful takes seconds and means so much. Something so simple helps unify your team, helps leaders be better leaders, and changes a mindset.
These 6 steps could be a huge shift for your company, or a few small changes that make a world a difference for your team. Give them a try look at your goals, how you are supporting your employees, how your leaders lead, how your team feels about work, how you react to ideas, and how you praise others. Making these changes in your company, you will see it effects your team outside the workplace as well, creating happier, healthier, fulfilled employees.
Editors' Picks
Sponsored by
More on Independents
The Latest
SourcingOct 21, 2026
Venetia Mines Final Carats Ahead of 2-Year ShutdownThe De Beers-owned diamond mine in South Africa is being put on ice as part of a round of previously announced cost-cutting measures.
CollectionsOct 21, 2026
Helzberg, Nordstrom Carrying New Jewelry Collection From Off-WhiteThe collection centers designs with clean geometric lines, chunky sculptural pieces, and recognizable details from the luxury fashion brand.
Brought to you by
A Diamond Is Forever Launches 2026 Holiday Campaign Championing Natural DiamondsA Diamond Is Forever's holiday campaign reimagines natural diamond icons for a new generation celebrating individuality.
SourcingOct 21, 2026
Gemfields’ Mixed-Quality Ruby Auction Earns $52MThe miner said it saw particularly strong prices for larger, fine-quality rubies at the sale.
Weekly QuizOct 15, 2026
This Week’s QuizTest your jewelry news knowledge by answering these questions.
CrimeOct 20, 2026
Security Guard Charged With Murder in Shooting at Texas MallThe guard opened fire on a man who was smashing a jewelry display case at La Gran Plaza in Fort Worth last week, police said.
SourcingOct 20, 2026
The $50M Victoria’s Secret ‘Fantasy Bra’ By The NumbersJacob & Co.'s diamond masterpiece is the most expensive Fantasy Bra ever worn on the Victoria’s Secret Fashion Show runway.
Brought to you by
Open an Account, Get $50 Off Your First Order. No Code Needed.Built on Relationships. Refined by Craft.
CollectionsOct 20, 2026
Mignon Faget’s Collection Chooses Handmade Over AIThe “Atelier” collection was inspired by the tools, rituals, and objects in an artist’s studio as a quiet rebuttal to an automated world.
MajorsOct 19, 2026
The Knot to Acquire Rival Wedding Planning Platform ZolaThe pending acquisition is an “exciting opportunity” for wedding vendors to grow their business, said The Knot Worldwide’s CEO.
SourcingOct 19, 2026
Jewelry Design Competition Show Airs in Thailand"The Secret Gems" features eight Thai jewelry brands paired with a team of young craftspeople who create jewelry together to win challenges.
CollectionsOct 19, 2026
John Hardy Enters the Medallion Chat With Talisman Collection The brand’s “Modern Talisman” capsule collection introduces pendants inspired by the mythology, natural world, and spiritual ethos of Bali.
IndependentsOct 19, 2026
The Stories of 5 Jewelers Celebrating Their Centennials in 2026Independent jewelers from New Mexico to New Jersey answer the question: What has kept your store in business for 100 years?
SurveysOct 16, 2026
How Inflation, Gas Prices Will Affect Holiday Sales The NRF is expecting holiday sales to increase this year, but consumers and retailers alike are facing Grinch-like headwinds.
CollectionsOct 16, 2026
Christina Puchi’s Earrings Hold the UniverseOur Piece of the Week gathers the planets, represented by a variety of colored gemstones, in a pair of 14-karat yellow gold earrings.
IndependentsOct 16, 2026
Reeds Jewelers Expands, Relocates FlagshipThe New York-based jeweler is moving its Amherst flagship store to a larger location in nearby Snyder.
MajorsOct 16, 2026
Katy Chen Appointed Executive Vice President of Graff USA Chen, who worked at Cartier and Tiffany & Co., will lead retail sales and operations for the luxury jeweler’s 11 U.S. stores.
IndependentsOct 15, 2026
Retailer Hall of Fame 2026: Amy and Elise Greenberg For 40 years, sisters Amy and Elise Greenberg have helmed their 126-year-old family business, leading with appreciation and integrity.
ColumnistsOct 15, 2026
Peter Smith: What Is the Culture REP?It’s a term Smith coined and felt compelled to share following a bad experience with an aborted flight and an unfeeling flight attendant.
WatchesOct 15, 2026
Stephanie Gottlieb’s New Movado Watches Are Made for Your Wrist StackMovado teamed up with the New York-based fine jewelry designer on a new collection of Movado Museum Velura watches.
SourcingOct 15, 2026
Signet Jewelers, Richemont May Join Bidder for De Beers, Report SaysThe two companies are reportedly in talks to join the Global Diamond Consortium, led by former De Beers CEO Gareth Penny, as per Bloomberg.
CollectionsOct 15, 2026
Wolf x Marla Aaron's New Jewelry Box Is for Some (Not All) of Your ThingsThe “Some of the Things” box follows the two larger “Everything” box designs with the look and function of antique sewing and toolboxes.
IndependentsOct 14, 2026
Retailer Hall of Fame 2026: Coleman and Mitchell ClarkFourth-generation jewelers Coleman and Mitchell Clark exemplify the best qualities of their predecessors: humility, modesty, and confidence.
SourcingOct 14, 2026
Manuel Marcial de Gomar, ‘The Emerald Whisperer,’ Dies at 90The gem hunter, whose 70-year career was defined by adventure and exploration, is remembered for his steadfast faith and sense of wonder.
FinancialsOct 14, 2026
LVMH’s Jewelry Brands Turn in ‘Very Good’ Performance in Q3 Tiffany & Co. continued its full-scale store renovation project while Bulgari’s high jewelry collection generated “record-breaking revenue.”
Events & AwardsOct 14, 2026
Chicago Responsible Jewelry Conference Releases 2026 ProgramThis year’s sessions feature leading voices from human rights, legal, and conservation organizations.
MajorsOct 13, 2026
David Webb Owner Purchases Lugano JewelryThe high-end jewelry retailer was sold to private investment firm Middle West Partners and a group of longtime clients.
