The new addition will feature finished jewelry created using “consciously sourced” gemstones.
Steven Kaiser, Watch Industry Veteran and Beloved Mentor, Dies at 68
Kaiser, whose illustrious career spanned decades, died suddenly on Friday.

He was 68.
Kaiser’s career spanned decades, and his commitment to the industry was seemingly inexhaustible.
He worked with Baume & Mercier for more than 16 years, serving as both president and CEO during the course of his tenure.
In 2000, he sold his interest in Benedom Inc., a subsidiary of LVMH, to the luxury conglomerate and launched his own company, Kaiser Time Inc.
Kaiser Time did consulting, business development, executive recruiting, and mergers and acquisitions, all drawing upon its namesake’s experience in the Swiss watch market.
Kaiser Time partnered with dozens of companies over the years, becoming the go-to organization for any business that wanted to ingratiate itself into the luxury watch market.
In 2005, with the aid of his longtime associate and “veritable right hand” Diane James, Kaiser launch a new trade show, Swiss Watch by JCK, creating a platform for Swiss timepiece brands to enter the U.S. market.
After a decade, the two joined the Couture show as consultants, helping it grow its luxury watch exhibitor list.
In 2020, Kaiser and James made another career move, joining Kennedy Luxury Group, an Australian jewelry and watch retailer with 14 stores. Kaiser became the company’s U.S. president and CEO.
He also gave his time to numerous organizations, serving on the boards of Jewelers for Children, Jewelry Information Center (now part of Jewelers of America), Jewelers Vigilance Committee, and Jewelers’ Security Alliance, where he had been serving as chair since 2019.
In 2007, he received the Women’s Jewelry Association’s Ben Kaiser Award—an accolade named after his father—and just this past March, the JVC awarded him its Stanley Schechter Lifetime Achievement Award.
In addition to being a knowledgeable professional as well as friend and mentor to many in the industry, Kaiser was a devoted husband and father.
He was married to his wife, Vivian, for 39 years, and together they had two children, Jeff and Emily. He was also the proud father of a pet tortoise, Mikey.
Kaiser was an avid New York Giants fan. When he couldn’t attend games in person, he watched them at Blondie’s on the Upper West Side. A regular at the popular sports bar, Kaiser had his own stool.
Services are scheduled to take place this Wednesday, May 25, at 11 a.m. at Riverside Memorial Chapel, 180 W. 76th St. in New York City. Burial will take place at Sharon Gardens in Valhalla, New York at 1:30 p.m.
Shiva will be held Wednesday, Thursday, and Friday from 3-7 p.m. at 545 West End Avenue, Apartment 12A, New York.
In lieu of flowers, the family is requesting donations be made in Kaiser’s name to an organization near and dear to his heart—Jewelers for Children.
The Latest

In his new column, Smith advises playing to your successor's strengths and resisting the urge to become a backseat driver.

The index fell to its lowest level since May 2014 amid concerns about the present and the future.

Launched in 2023, the program will help the passing of knowledge between generations and alleviate the shortage of bench jewelers.

The new store in Aspen, Colorado, takes inspiration from a stately library for its intimate yet elevated interior design.


The brands’ high jewelry collections performed especially well last year despite a challenging environment.

The collection marks the first time GemFair’s artisanal diamonds will be brought directly to consumers.

Criminals are using cell jammers to disable alarms, but new technology like JamAlert™ can stop them.

The initial charts are for blue, teal, and green material, each grouped into three charts categorized as good, fine, and extra fine.

The new tool can assign the appropriate associate based on the client or appointment type and automate personalized text message follow-ups.

Buyers are expected to gravitate toward gemstones that have a little something special, just like last year.

Endiama and Sodiam will contribute money to the marketing of natural diamonds as new members of the Natural Diamond Council.

The retailer operates more than 450 boutiques across 45 states, according to its website.

The new members’ skills span communications, business development, advocacy, and industry leadership.

The jeweler’s 2026 Valentine’s Day campaign, “Celebrating Love Stories Since 1837,” includes a short firm starring actress Adria Arjona.

The new features include interactive flashcards and scenario-based roleplay with AI tools.

Family-owned jewelry and watch retailer Deutsch & Deutsch has stores in El Paso, Laredo, McAllen, and Victoria.

Micro-set with hundreds of diamonds, these snowflake earrings recreate “winter’s most elegant silhouette,” and are our Piece of the Week.

Ella Blum was appointed to the newly created role.

Sponsored by RapNet

Investment firm Enhanced Retail Funding, a division of Gordon Brothers, was the successful bidder.

It explores the history of the iconic tagline and the company’s strategy to redefine the role of diamonds in society.

Retail veteran Sindhu Culas has stepped into the role.

Taylor Burgess, who has been at Stuller since 2013, was promoted to the newly created role.

Was 2025 a good year for jewelers? Did lab-grown diamonds outsell natural? Find out on the first episode of the “My Next Question” podcast.

Whether you recognize their jewels or are just discovering them now, these designers’ talent and vision make them ones to watch this year.

Plus, JSA’s Scott Guginsky discusses the need for jewelers to take more precautions as the gold price continues to climb.






















