The jewelry retailer announced changes to its store network and brand portfolio during its fourth-quarter earnings call.
Steven Kaiser, Watch Industry Veteran and Beloved Mentor, Dies at 68
Kaiser, whose illustrious career spanned decades, died suddenly on Friday.

He was 68.
Kaiser’s career spanned decades, and his commitment to the industry was seemingly inexhaustible.
He worked with Baume & Mercier for more than 16 years, serving as both president and CEO during the course of his tenure.
In 2000, he sold his interest in Benedom Inc., a subsidiary of LVMH, to the luxury conglomerate and launched his own company, Kaiser Time Inc.
Kaiser Time did consulting, business development, executive recruiting, and mergers and acquisitions, all drawing upon its namesake’s experience in the Swiss watch market.
Kaiser Time partnered with dozens of companies over the years, becoming the go-to organization for any business that wanted to ingratiate itself into the luxury watch market.
In 2005, with the aid of his longtime associate and “veritable right hand” Diane James, Kaiser launch a new trade show, Swiss Watch by JCK, creating a platform for Swiss timepiece brands to enter the U.S. market.
After a decade, the two joined the Couture show as consultants, helping it grow its luxury watch exhibitor list.
In 2020, Kaiser and James made another career move, joining Kennedy Luxury Group, an Australian jewelry and watch retailer with 14 stores. Kaiser became the company’s U.S. president and CEO.
He also gave his time to numerous organizations, serving on the boards of Jewelers for Children, Jewelry Information Center (now part of Jewelers of America), Jewelers Vigilance Committee, and Jewelers’ Security Alliance, where he had been serving as chair since 2019.
In 2007, he received the Women’s Jewelry Association’s Ben Kaiser Award—an accolade named after his father—and just this past March, the JVC awarded him its Stanley Schechter Lifetime Achievement Award.
In addition to being a knowledgeable professional as well as friend and mentor to many in the industry, Kaiser was a devoted husband and father.
He was married to his wife, Vivian, for 39 years, and together they had two children, Jeff and Emily. He was also the proud father of a pet tortoise, Mikey.
Kaiser was an avid New York Giants fan. When he couldn’t attend games in person, he watched them at Blondie’s on the Upper West Side. A regular at the popular sports bar, Kaiser had his own stool.
Services are scheduled to take place this Wednesday, May 25, at 11 a.m. at Riverside Memorial Chapel, 180 W. 76th St. in New York City. Burial will take place at Sharon Gardens in Valhalla, New York at 1:30 p.m.
Shiva will be held Wednesday, Thursday, and Friday from 3-7 p.m. at 545 West End Avenue, Apartment 12A, New York.
In lieu of flowers, the family is requesting donations be made in Kaiser’s name to an organization near and dear to his heart—Jewelers for Children.
The Latest

From a weaker labor market to inflation, NRF Chief Economist Mark Mathews gave insight on what retailers can expect this year.

The historic stone, which sold at Elmwood’s in London, is the largest white diamond to be offered on the U.K. market in more than a decade.

You deserve to know what you are selling–to protect your customers as well as your business and your reputation.

Three-time Grammy award-winning artist Nelly is set to perform at the annual event at Tao Beach in Las Vegas on May 31.


The model and fashion editor’s gold evening bags were the top lots at the London sale, going for more than $25,000 each.

Fresh off winning the David Yurman Gem Awards Grant, Nelson discusses the ring that launched his career and his plans for the future.

Every jeweler faces the same challenge: helping customers protect what they love. Here’s the solution designed for today’s jewelry business.

The “stunning” Type IIb stone was found via x-ray technology at its Karowe mine in Botswana.

“The Basics of Jewelry” has been updated to include modern topics and visuals.

Held just before the Oscars, the jewelry industry’s big awards show had its share of standout jewelry, gowns, and acceptance speeches.

The Brazilian mine’s new collection features cabochons in soft, muted shades like silver and lilac.

The Academy Award-winning actress stars in Tiffany & Co.’s latest commercial, which debuted Sunday night during the Oscars.

The organizational change follows Kering’s promise of a transformation after declining sales in 2025.

Natalie Francisco rounds up the top Oscars jewels, including Rose Byrne’s Taffin necklace with a more than 20-carat yellow-brown diamond.

The store features the first in-store build for the jeweler’s in-house “Bella Ponte” bridal brand.

The live fine jewelry auction will take place later this week, showcasing antique pieces, rare gemstones, and signed jewels.

Our Pieces of the Week honor the 2026 nominees for the Gem Award for Jewelry Design, Silvia Furmanovich, Cece Fein-Hughes, and Catherine Sarr.

Pooler, who has more than 25 years’ experience in jewelry, is now chief operating officer of Modani Jewels, Soham Diamonds, and SNJ Creations.

The reopening of the Waldorf Astoria means a homecoming for the industry group’s annual event, which will take place Saturday.

McCormack looked to the 19th century’s “golden age” of astronomy when designing her new celestial-themed collection.

Nelson will be honored as the inaugural grant winner at the Gem Awards gala on Friday.

The new smart design software allows jewelers to configure, price, and confirm a custom engagement ring in real time for in-store customers.

The 10,000-square-foot diamond manufacturing facility officially opened in late February and employs 50 people.

The MJSA Education Foundation’s scholarships support students pursuing jewelry careers.

The largest white diamond to come to market in the U.K. in more than a decade, the VVS1, I-color stone is expected to top $1 million.

Skelly shares her plans for reimagining the fine jewelry retailer she re-acquired after it faltered last year.























