Two suspects have been arrested in connection with the complex phone scam.
Steven Kaiser, Watch Industry Veteran and Beloved Mentor, Dies at 68
Kaiser, whose illustrious career spanned decades, died suddenly on Friday.

He was 68.
Kaiser’s career spanned decades, and his commitment to the industry was seemingly inexhaustible.
He worked with Baume & Mercier for more than 16 years, serving as both president and CEO during the course of his tenure.
In 2000, he sold his interest in Benedom Inc., a subsidiary of LVMH, to the luxury conglomerate and launched his own company, Kaiser Time Inc.
Kaiser Time did consulting, business development, executive recruiting, and mergers and acquisitions, all drawing upon its namesake’s experience in the Swiss watch market.
Kaiser Time partnered with dozens of companies over the years, becoming the go-to organization for any business that wanted to ingratiate itself into the luxury watch market.
In 2005, with the aid of his longtime associate and “veritable right hand” Diane James, Kaiser launch a new trade show, Swiss Watch by JCK, creating a platform for Swiss timepiece brands to enter the U.S. market.
After a decade, the two joined the Couture show as consultants, helping it grow its luxury watch exhibitor list.
In 2020, Kaiser and James made another career move, joining Kennedy Luxury Group, an Australian jewelry and watch retailer with 14 stores. Kaiser became the company’s U.S. president and CEO.
He also gave his time to numerous organizations, serving on the boards of Jewelers for Children, Jewelry Information Center (now part of Jewelers of America), Jewelers Vigilance Committee, and Jewelers’ Security Alliance, where he had been serving as chair since 2019.
In 2007, he received the Women’s Jewelry Association’s Ben Kaiser Award—an accolade named after his father—and just this past March, the JVC awarded him its Stanley Schechter Lifetime Achievement Award.
In addition to being a knowledgeable professional as well as friend and mentor to many in the industry, Kaiser was a devoted husband and father.
He was married to his wife, Vivian, for 39 years, and together they had two children, Jeff and Emily. He was also the proud father of a pet tortoise, Mikey.
Kaiser was an avid New York Giants fan. When he couldn’t attend games in person, he watched them at Blondie’s on the Upper West Side. A regular at the popular sports bar, Kaiser had his own stool.
Services are scheduled to take place this Wednesday, May 25, at 11 a.m. at Riverside Memorial Chapel, 180 W. 76th St. in New York City. Burial will take place at Sharon Gardens in Valhalla, New York at 1:30 p.m.
Shiva will be held Wednesday, Thursday, and Friday from 3-7 p.m. at 545 West End Avenue, Apartment 12A, New York.
In lieu of flowers, the family is requesting donations be made in Kaiser’s name to an organization near and dear to his heart—Jewelers for Children.
The Latest

In her first column for National Jeweler, Jennifer Shaheen asks jewelers if they know how to connect with the next generation of consumers.

The annual awards cover tuition for an on-site educational course at the Swiss lab, as well as flights and lodging.

Submit your pieces for a chance to win in this year's competition.

The jeweler partnered with the Tennessee resort to honor its 50th anniversary with limited-edition blackberry pendants and earrings.


The third-generation jeweler shared how the North Carolina retailer is celebrating this milestone and the love story that started it all.

The class, led by renowned metalsmith Cynthia Eid, highlighted Argentium silver as an alternative to gold amid high prices.

Retailers are seeking new ways to attract customers, increase traffic, and create revenue – Estate buying events are a popular solution.

The show is slated for Oct. 16-19 at the Miami Beach Convention Center.

The “Empresses” capsule uses 19th-century medals depicting Napoleon, Joséphine, and Marie-Louise across five one-of-a-kind pieces.

The retailers at the top of the list offer affordable products and fun, discovery-fueled experiences.

In our Piece of the Week, the designers reimagine the tennis bracelet with green enamel wrapped around a strand of “Desert Diamonds.”

The industry veterans join the podcast to discuss diamond marketing, the FTC Jewelry Guides, and lobbying for lower tariffs.

Founder Vik Westermann said the app is a “starting point” to inspire people to work with appraisers and gem labs, not replace them.

The Verdura brooch, which belonged to the late Virginia Fortune Ryan Ogilvy, was sold to a private collector in Asia.

The five students were awarded a total of $10,000 through the nonprofit’s 2026 “Future of Jewelry Making” scholarship.

Steven Lerche is now beginning his term as the youngest member to become president of The Plumb Club’s elected executive committee.

Murphy will retire at the end of the year and Alexander, currently the company’s president, will take over at the start of 2027.

The jeweler is encouraging customers who own lookalike rings to come into the store and trade them for credit towards an authentic piece.

The new campaign, “You Are The Occasion,” discourages shoppers from saving their fine jewelry for special occasions only.

Mehta led India’s GJEPC through the 2008 financial crisis and was respected worldwide for his wisdom, integrity, and knowledge.

One is the driver who allegedly crashed a car into a Sacramento jewelry store in April, striking a 71-year-old employee who later died.

In a new column, Peter Smith posits that people actually enjoy putting together IKEA furniture, and the same is true for engagement rings.

9lakha Jewelers in Iselin, New Jersey, was the target of a smash-and-grab robbery on Aug. 8.

The jeweler has partnered with 818 Tequila to gift lab-grown diamond studs to a bride-to-be and their bridal party.

The exhibition will feature more than 100 drawings of stained-glass lampshades, windows, and more, many created by women and émigrés.

Marquise-cut diamonds in drop charms are the center of the new collection, reflecting the movement of a dancer in modular styles.






















