Editors

Sterling and the Story That Won’t Go Away

EditorsApr 30, 2019

Sterling and the Story That Won’t Go Away

Though accounts of alleged harassment and discrimination at Sterling Jewelers detailed in a recent New York Times story aren’t new, Editor-in-Chief Michelle Graff is still listening.


On Sunday, the cover story in The New York Times Magazine was “The Company That Sells Love to America Had a Dark Secret,” a nearly 12,000-word article by journalist Taffy Brodesser-Akner that details the alleged history of harassment and discrimination at Sterling Jewelers Inc.

Now, it is true that what Brodesser-Akner wrote about in her lengthy magazine feature was not new; it was not, as we would say in this business, breaking news. (The author worked on her story over the course of two years, interviewing more than 30 current and former Sterling employees in that time.)

Many of the stories recounted in the article are decades-old and some have been covered by another Times reporter, Susan Antilla, who wrote about women’s allegations of bias and harassment at Sterling in 2014, as well as by Drew Harwell at The Washington Post in 2017.

It’s also true that, since a pay and promotion discrimination lawsuit was filed against the retailer in 2008, Sterling Jewelers’ parent company Signet Jewelers Ltd. has maintained the discrimination claims are not representative of its workplace culture and has said it will “vigorously defend” itself in the case. It has pointed out time and again that any claims of sexual harassment are not part of the lawsuit.

The company has also cleaned house, getting rid of a laundry list of longtime executives, including former top boss Mark Light, who retired in July 2017 due to “health reasons” and was replaced by Gina Drosos, the first female CEO in Signet history. Since then, Signet has achieved full gender parity in both the C-suite and its board of directors.

(Light, it is worth noting, was the one executive mentioned by name in the Post’s bombshell February 2017 story. His departure came just six months after the story came out.)

Signet has also implemented programs designed to support female employees, including the “Respect in the Workplace” committee in 2017. It also says that women now make up 74 percent of store management positions.

None of the above, however, means Brodesser-Akner’s story is irrelevant or that these women’s stories should be buried or forgotten. Part of the story’s power lies in the number of women interviewed who are still negatively affected by what happened to them, and the lack of resolution in the court case so many years after it was filed.

Women who are mistreated at any workplace—who don’t
receive the same consideration, respect or pay as male co-workers, or who go to work sick with worry about how they are going to avoid being cornered by him today—live with the effects of that mistreatment every day.

And it doesn’t mean that lack of equal pay for equal (or better) work and sexual harassment are problems that started and ended in the ‘80s and ‘90s at mall jewelry stores and their Porky-esque poolside manager meetings.

If you talk to women in any number of professions—banking, the law, mining, entertainment, finance, technology, sales, the media—they could tell you similar tales, some of which date back decades and some of which, not so much. (If you haven’t already, please take the time to watch the 2005 film “North Country,” a fictionalized account of the first major successful sexual harassment case in the United States in 1985, involving a mining company.)

Just last week, on the same day the Times story was published online, The Fashion Law reported that an LVMH executive named Andowah Newton had filed suit against her employer in New York State Court, alleging that she was punished by the company after filing a formal complaint detailing three years of unwanted comments and touching by another employee.

Newton intimates in her suit that what happened to her isn’t an isolated case but, rather, is symptomatic of a culture where women are neither respected nor valued.

For its part, LVMH, which owns 70 luxury brands including TAG Heuer and Bulgari, told The Fashion Law that Newton’s claims have “no merit.” The company said it intends to—this will sound familiar—“vigorously defend” itself against her allegations.

And Monday, the Women’s Jewelry Association released its first Gender Equality Survey for the jewelry industry, which indicates that 49 percent of employees who completed the survey report they have witnessed or are aware of gender-based discrimination in the jewelry industry, while 50 percent of employees who completed the survey report being subject to a gender-related hostile work environment.

My Takeaways
I’ve been working on this blog post since Sunday afternoon, and thinking about it since the middle of last week, hashing it out in my mind a thousand times, then writing and rewriting, cutting and pasting.

I can’t recall ever struggling as much with a story as I have writing this blog post, which seems counterintuitive.

I am a woman, writing about an issue that many women, including myself, have faced—sexual harassment and gender discrimination. So it should be easy to talk about, right?

After all, I’ve lived it, in high school at the age of 16 when I would carry my books around with me all day to avoid the boy who lurked by my locker for the express purpose of grabbing my backside and commenting on my body.

I lived it at my first newspaper job at the age of 22 when the city councilman I was covering did not like how he was portrayed in a story I had written and proceeded to call me to tell me that, “While I was pretty, I sure didn’t know how to write.” (My editor at that time, to his immense credit, immediately called the councilman and took him to task. He apologized.)

I lived it at my second newspaper job at the age of 26 when I went to one of the senior columnists looking for moral support and career guidance (daily newsrooms are notoriously high-pressure work environments) and instead was asked why I bothered with such a stressful job when I could just get married.

I lived it last week in Brooklyn at the age of 40 when I ran the last block and a half to the grocery store to get away from two men who were verbally harassing me on the street, yelling about how they’d like to “get themselves some of that” as I passed.

(Author’s note: This is not a comprehensive list of all the harassment and discrimination I’ve endured in my life. And that’s an understatement.)

But it’s not easy for many women. It wasn’t easy when I was 16, though theoretically I should have felt comfortable telling a teacher, a parent, somebody, rather than inconveniencing and straining myself.

And the WJA survey shows that even adult women are reluctant to report occurrences of gender discrimination to those in authority because they fear a negative impact on their job or other retaliation. Employees surveyed said they didn’t feel comfortable reporting occurrences of gender-based workplace issues more than 50 percent of the time.

I guess that’s why, even at 40, I flee from street harassment in this post-#MeToo society rather than standing my ground.

So if women in the jewelry industry want to come forward and tell their stories, whether they are from the 1990s or 2019, I’ll be listening, and I know other women will too.

If you are a woman and you have a story to tell about gender discrimination or harassment, you know it takes courage to speak out, and you also know that never feels like all that long ago—even if your story is decades old.
Michelle Graffis the editor-in-chief at National Jeweler, directing the publication’s coverage both online and in print.

The Latest

Cast Issa Rae
MajorsJul 01, 2025
Cast Closes Business, Plans for Relaunch

The jewelry company has closed its three California brick-and-mortar stores, as well as its online shop, for now.

Eve Goldberg, Matthew Denatale, Willie Lopez, Benjamin Goldberg
Events & AwardsJul 01, 2025
William Goldberg Diamonds, FIT Partner for Apprenticeship Program

The company is providing the opportunity for an FIT student to work alongside master diamond cutter Willie Lopez in its workshop.

Elie Hannoush
IndependentsJul 01, 2025
Elie Hannoush, Founder of Hannoush Jewelers, Dies at 73

He is remembered for his successful entrepreneurship, generosity, and dedication to his family.

an instructor and a student in a bench jewelry classroom
Brought to you by
Investing in the Next Generation of Bench Jewelers

The Seymour & Evelyn Holtzman Bench Scholarship from Jewelers of America returns for a second year.

Claire’s store
MajorsJul 01, 2025
Claire’s Is Looking for a Buyer, Report Says

The jewelry store chain has reportedly been struggling with costs related to tariffs as well as tough retail competition.

Weekly QuizJun 26, 2025
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Mindi Mond Spike Earrings
TrendsJul 01, 2025
Amanda’s Style File: Red Hot Rubies

Welcome warm summer days with red hot rubies perfectly chosen as July’s birthstone.

The Story of Everything Campaign, Toadstool Mushroom and Cosmic Egg
CollectionsJun 30, 2025
State Property’s New Jewelry Tells ‘The Story of Everything’

Co-founders Afzal Imram and Lin Ruiyin brought their son’s story of a cosmic egg, toadstool, and railroad to life in their new collection.

Jewelers of America logo with meetup, State of the Majors, giveaway and massages
Brought to you by
Jewelers of America is Headed to Las Vegas for JCK 2025

The countdown is on for the JCK Las Vegas Show and JA is pulling out all the stops.

Smart Age Solutions CEO Emmanuel Raheb
ColumnistsJun 30, 2025
The Smart Lab: Why Q3 Is the Secret Weapon For Holiday Jewelry Sales

The best time to prepare for the holiday season is right now, according to columnist Emmanuel Raheb.

Morgan Keefe
Events & AwardsJun 30, 2025
AGA Names Recipient of 2025 Gemological Education Scholarship

This year’s winner is Morgan Keefe, who is currently studying at GIA to be a gemologist.

The Jewelry Book
IndependentsJun 30, 2025
Melanie Grant’s New Book Explores 200 Years of Jewelry

“The Jewelry Book” comes out this September.

Gemist
TechnologyJun 27, 2025
Gemist Raises $6M in Funding to Scale Jewelry Tech Platform

The company is focused on modernizing the custom jewelry buying experience with e-commerce tools like product visualization and 3D styling.

Jeff Preolo, David Stout, Levi Higgs, David Benavides
IndependentsJun 27, 2025
David Webb Announces New Hires, Promotions

Following its recent acquisition, the storied brand has updated its leadership team and regional managers.

Blake Graham and Jessica Kohoutek
Events & AwardsJun 27, 2025
AGS, GIA Announce Beatrice Shipley Scholarship Winner

AGS also named the recipient of its “Women in Leadership” scholarship.

Buddha Mama Monstera Ring
CollectionsJun 27, 2025
Piece of the Week: Buddha Mama’s ‘Monstera’ Wrap Ring

The 20-karat yellow gold and diamond wrap ring is modeled after the Monstera plants in the garden of the brand’s Miami villa.

Cashier handing Rocksbox bag to customer
MajorsJun 26, 2025
Why Rocksbox Is Opening Stores As Signet Jewelers Downsizes

Rocksbox President Allison Vigil shared the retailer’s expansion plans, and her thoughts on opening stores in malls.

Penny Ruston
IndependentsJun 26, 2025
Penny Ruston Dies at 80

The creator of the WJA Chicago chapter is remembered as a champion for women in the jewelry industry and a loving grandmother.

Stock image of woman shopping
SurveysJun 26, 2025
After Recovering in May, Consumer Confidence Dips in June

The decline was consistent across age groups and almost all income groups, with tariffs and inflation still top of mind.

Sorellina Playlist: Electric Dreams Campaign
CollectionsJun 26, 2025
Jam Out With Sorellina’s Jimi Hendrix-Inspired Jewels

The “Playlist: Electric Dreams” collection brings lyrics from the musician’s song, “Little Wing,” to life through fine jewelry.

The Jewelry Symposium event
Events & AwardsJun 26, 2025
The Jewelry Symposium Is Looking for Speakers for 2026 Event

The event is set for May 16-19 in Detroit, Michigan.

Exterior of Marissa Collections’ new store in Nantucket, Massachusetts
IndependentsJun 25, 2025
Marissa Collections Opens in Nantucket as Legal Fight Continues

The Vault’s Katherine Jetter is accusing the retailer of using info she shared for a potential partnership to move into Nantucket.

Counterfeit Cartier “Juste Un Clou” bracelet
CrimeJun 25, 2025
Customs Nabs Another Big Shipment of Fake Cartier, Van Cleef Jewelry

Agents seized 2,193 pieces, a mix of counterfeit Cartier “Love” and “Juste Un Clou” bracelets, and Van Cleef & Arpels’ “Alhambra” design.

Karine Choudhrie Big Splash Circus Starfish and Lantern Fish
CollectionsJun 25, 2025
Splash into Karina Choudhrie’s Collection of Underwater Circus Performers

The designer brought her children’s book, “The Big Splash Circus,” to life through a collection of playful fine jewelry characters.

Jewelers of America
Events & AwardsJun 25, 2025
JA Announces Impact Initiative Fund Recipients

The trade association has chosen the recipients of the funding initiative it formed to foster the growth and sustainability of the industry.

John Dyer Montana Sun Sapphire
SourcingJun 25, 2025
2025 AGTA Spectrum Awards Open for Entries

The organization has also announced this year’s slate of judges.

Lori Tucker
IndependentsJun 24, 2025
Colorado Bench Jeweler Celebrates 50 Years With Local Retailer

Lori Tucker started at Williams Jewelers when she was 18 years old.

“Marvel | Citizen Zenshin” watch for the new The Fantastic Four movie
WatchesJun 24, 2025
Citizen’s New ‘Fantastic Four’ Watch Is Literally Super

The “Marvel | Citizen Zenshin” watch is crafted in Super Titanium and has subtle nods to all four “Fantastic Four” superheroes on the dial.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy