The entrepreneur and “Shark Tank” star will share his top tips for success.
Signet Hires a New CFO, Creates Mall Leadership Team
The retailer is putting the leadership of Kay, Zales, and Peoples under one umbrella.

Akron, Ohio—Signet Jewelers Ltd. has appointed former David’s Bridal Chief Financial Officer Joan M. Hilson as its new CFO, the company announced Wednesday.
She will replace Michele Santana, who is stepping down in April.
Early in her career, Hilson spent seven years at Signet division Sterling Jewelers Inc. as the controller to the vice president of finance.
Since then, she has had more than 30 years’ experience in retail and corporate finance, working as CFO of David’s Bridal, American Eagle Outfitters and in the Victoria’s Secret stores division.
“I am excited to have Joan join Signet at such an important time for our business,” said Signet CEO Virginia C. Drosos. “I am confident that Signet will benefit from her transformational experiences and perspective, as we accelerate our Path to Brilliance transformation efforts.”
Signet also announced it is combining the leadership of its Kay, Zales, and Peoples banners under one umbrella, the “Mall Leadership Team.”
Drosos said the reorganization would allow the company to capitalize on banner growth opportunity, improve its product assortment, expand its customer targeting, and improve both the online and in-store experience for customers.
There have been are some position shifts as a result of the reorganization, but no senior executive departures, Signet Vice President of Corporate Affairs David Bouffard confirmed to National Jeweler Wednesday.
Singleton, who has held general manager roles for Zales and Piercing Pagoda, will be responsible for operational responsibilities, including merchandising, marketing and e-commerce for the mall stores.
Bill Luth, former executive vice president of Kay and a 30-year Signet veteran, has been named executive vice president of global store operations.
Kecia Caffie, former divisional vice president and general manager at Piercing Pagoda, has been promoted to senior vice president of Piercing Pagoda.
Singleton, Luth, and Caffie will answer to Sebastian “Seb” Hobbs, Signet’s president and chief customer officer.
“This is key to accelerating our Customer First strategy in year two of our Path to Brilliance transformation,” said Drosos.
Signet said the changes will not have an impact on its external financial reporting structure.
The Latest

The Ukrainian brand’s new pendant is modeled after a traditional paska, a pastry often baked for Easter in Eastern European cultures.

The jeweler has announced a grand reopening for its recently remodeled location in Peoria, Illinois.

Interior designer Athena Calderone looked to decor from the 1920s and 1930s when crafting her first fine jewelry collection.


During a call about its full-year results, CEO Efraim Grinberg discussed how the company is approaching the uncertainty surrounding tariffs.

The free program provides educational content for jewelry salespeople and enthusiasts to learn or refresh their diamond knowledge.

Bench jewelers spend years honing their skills, Jewelers of America’s Certification validates their talents.

The feedback will be used to prepare other jewelers for the challenges ahead, the organization said.

The online sessions are designed to teach jewelers to use AI tools like ChatGPT and Claude to grow their business.

The opening marks the jewelry retailer’s first location in the Midwest.

The “United in Love” collection offers tangible mementos of hearts entwined with traditional and non-traditional commitment heirlooms.

Robert Goodman Jewelers will hold a “Black Jewelry Designers and Makers” event on April 27.

Editor-in-Chief Michelle Graff answers questions about how the new taxes levied on countries like India and China will impact the industry.

Kenewendo, Botswana’s minster of minerals and energy, discusses closing the deal with De Beers and the work that was missed along the way.

The historic fancy vivid blue diamond set to headline Christie’s Geneva sale next month could sell for up to $50 million.

LVMH CFO Cécile Cabanis also discussed the effects of tariffs so far.

The “Mad Men” and “The Morning Show” star steals jewelry, art, and handbags from his wealthy neighbors in “Your Friends & Neighbors.”

The organization has reelected Kalpesh Jhaveri as president.

An investigation found that the former managing director of Movado’s Dubai branch overstated and prematurely recorded sales.

The collection pays tribute to the Japanese philosophy of Ma, studying balance, stillness, and the interplay between presence and absence.

Mari Lou’s Fine Jewelry in Orland Park, a suburb of Chicago, is closing its doors.

GIA’s labs in Dubai and Hong Kong are now accepting larger diamonds in light of the “logistical challenges” presented by the new tariffs.

These earrings by Van Cleef & Arpels, featuring the same design as a pair worn by Princess Grace, are up for auction at Woolley & Wallis.

Two experts share how artificial intelligence tools can help retailers run a more efficient business.

Kentaro Nishimura, who has been with the pearl company since 1997, has been promoted to president and CEO of Mikimoto America.

“America Telling Time: 150 Years of Bulova” explores the storied history of the American watchmaker.