Majors

Here’s How the Majors Will Be Hiring This Holiday Season

MajorsOct 18, 2018

Here’s How the Majors Will Be Hiring This Holiday Season

Plus, the NRF and Deloitte make retail sales predictions for November and December.

2018-Macys-FL.jpg
Macy’s said it will hire 80,000 seasonal workers for the 2018 holiday season, about the same as last year. Pictured here is the Macy’s store in West Palm Beach, Florida.

New York—Prognosticators have made their predictions for 2018 holiday sales and, if they are right, then retailers are in for a solid season.

The National Retail Federation said it expects retail sales in November and December—excluding automobiles, gas and restaurants—to increase between 4.3 and 4.8 percent over last year with spending totaling $717.45 billion to $720.89 billion.

This exceeds the average annual increase of 3.9 percent over the past five years and is in line with the NRF’s prediction that annual retail sales for 2018 will increase at least 4.5 percent compared with 2017.

“With this year’s forecast, we continue to see strong momentum from consumers as they do the heavy lifting in supporting our economy,” NRF Chief Economist Jack Kleinhenz said. “The combination of increased job creation, improved wages, tamed inflation and an increase in net worth all provide the capacity and the confidence to spend.”

Deloitte’s sales forecast is even more bullish, with the firm predicting holiday sales will increase 5 to 5.6 percent over last year. The firm also expects a 17 to 22 percent increase in e-commerce sales in 2018, compared with 16.6 percent in 2017.

Deloitte’s U.S. economic forecaster, Daniel Bachman, said the anticipated holiday sales growth is likely because of solid disposable personal income growth as well as a strong labor market, elevated consumer confidence and a stable personal savings rate.

In addition to these predictions, a good indicator of the strength or weakness of the coming season is an examination of major retailers and their holiday hiring plans; hiring more extra help is generally an indication that the retailers think more consumers will be shopping.

And if that’s the case, 2018 could be a big one.

According to outplacement firm Challenger, Gray & Christmas, holiday hiring announcements this year have surpassed the previous record total of about 696,000 seasonal jobs set in 2014. So far, companies hiring for the holidays have announced plans to add 704,000 jobs for the upcoming season.

The surge in hiring comes as consumer confidence hits an 18-year high, according to the firm.

Interestingly, Challenger also noted that seasonal jobs no longer are just in retail; with the rise of online shopping, transport and warehousing companies also are looking for holiday employees.

Here’s are the seasonal hiring plans of a few of the nation’s largest retailers.

Target will hire about 120,000 seasonal employees to serve guests across

its 1,839 stores in the United States, which is a 20 percent increase over last year. On top of that, it will hire 7,500 more employees for its distribution and fulfillment centers.

This is the largest holiday hiring plan by a traditional retailer since Challenger began tracking these announcements in 2012, it said, and is equal only to Amazon’s announcement to hire 120,000 workers last year.

Amazon, however, has scaled back its holiday hiring this year. The Seattle-based retailer said it plans to bring on only about 100,000 extra employees for the season.

Macy’s will hire approximately 80,000 seasonal workers for positions at its Macy’s and Bloomingdale’s call centers, distribution centers and online fulfillment centers across the country, about the same as last year.

The company said about 23,500 of those will be based in direct-to-consumer fulfillment facilities to support sales generated through an omnichannel strategy, which is 5,500 more positions in that area than last year, indicating the importance of omnichannel this holiday season.

J.C. Penney is hiring more than 39,000 seasonal associates nationwide across its stores, supply chain and customer care centers this year, which is just slightly less than the 40,000 it hired last year.

Kohl’s intends to bring on 90,000 seasonal employees across its more than 1,100 stores, nine distribution centers, five e-commerce fulfillment centers and credit centers nationwide.

Last year, the retailer did not release specific holiday hiring numbers, saying only that it expected hiring to be at similar levels as in recent years. In 2016, the company hired about 69,000 and the year before that it was 67,000.

Walmart, meanwhile, told National Jeweler that for the past two years, it has given holiday hours to current employees, noting that the strategy has “worked very well” and generated positive feedback from customers and associates.

The retailer said it will employ the same strategy for the upcoming holiday season; though there might be some hiring on a store-by-store basis, the majority of stores will give extra hours to current employees.
Brecken Branstratoris the senior editor, gemstones at National Jeweler, covering sourcing, pricing and other developments in the colored stone sector.

The Latest

The Retail Smiths partner and National Jeweler columnist Peter Smith
ColumnistsJul 07, 2026
Peter Smith: Diamond Branding and the Origin Paradox

A podcast prompted Smith to share his views on where origin fits into the natural diamond story and the viability of branded diamonds.

Jewelers of America Impact Initiative Recipients 2026
Events & AwardsJul 07, 2026
JA Announces 2026 Impact Initiative Recipients

The association selected eight recipients for the funding program, which is in its second year.

Zahn Z In Rubies We Clicked
TrendsJul 07, 2026
Amanda’s Style File: Ruby, White and Blue

Whether celebrating America’s 250th birthday or the USA’s World Cup run, July birthstone jewelry can double as a patriotic accessory.

Brought-To-By-Article-Top-Image.jpg
Brought to you by
Wedding Band Trends 2026: Personalization Takes Center Stage

Colored gemstones, artisan finishes, mixed metals, and meaningful details are shaping demand in bridal jewelry.

Police van outside of Musée Lalique
CrimeJul 07, 2026
Thieves Steal Millions in Jewels From France’s Musée Lalique

Around 20 pieces of jewelry were stolen from the museum dedicated to French jeweler and glassmaker René Lalique.

Weekly QuizJul 01, 2026
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Robinson Pelham Summer of ’96 Campaign
CollectionsJul 07, 2026
Robinson Pelham Is Partying Like It’s 1996

The “Summer of ’96” campaign and collection celebrate the year the brand was founded for its 30th anniversary.

Sean Gilbertson
SourcingJul 06, 2026
Gemfields CEO Sean Gilbertson Steps Down

After eight years, Gilbertson is leaving his post at the mining company, which is currently facing a slew of operational challenges.

DCA-NJ-article-1872x1052-060826.jpg
Brought to you by
Building the Future of Jewelry Retail: DCA Expands Education, Leadership Development, and Workforce Solutions

DCA is preparing the next generation of professionals by supporting workforce development, leadership growth, and career advancement.

Bachendorf’s New Dallas Location Exterior Rendering
IndependentsJul 06, 2026
Bachendorf’s To Open Fifth Store In Dallas

The new location is set to open this winter, featuring the retailer’s first rotating jewelry designer residency.

Pandora pearl jewelry campaign imagery
CollectionsJul 06, 2026
Pandora’s New Baroque Pearl Collection Is a Whimsical ‘Wonder’

One-of-a-kind pearls take the shape of ice cream cones, frogs, submarines, and other imaginative charms.

London Diamond Bourse President Charlotte Rose
SourcingJul 02, 2026
London Diamond Bourse Elects First Female President

Charlotte Rose said her election is “a sign that this is an industry capable of change.”

Bracelets_1872_1052.jpg
Supplier BulletinJul 02, 2026
Elevating Retail Showcases with Today's Necklace & Bracelet Trends

Sponsored by Rio Grande Jewelry Supply

Oscar Heyman Flag Brooch
TrendsJul 02, 2026
Oscar Heyman’s Flag Brooch Celebrates America

The American jewelry house, founded by Latvian immigrants, has been creating American flag brooches since 1917.

D. Geller & Son store mural
IndependentsJul 02, 2026
D. Geller & Son Partners with KSU Art Students on Store Mural

The artwork celebrates the Atlanta jeweler’s legacy and symbolizes its commitment to supporting local artists and its community.

Hand taking jewelry out of jewelry box
Events & AwardsJul 02, 2026
Stratus Estate Buyers Offers Jewelers Turnkey Buying Events

Its team can evaluate jewelry and watches, as well as luxury handbags, artwork, and collectibles.

Hand holding a gas pump
SurveysJul 01, 2026
Consumer Confidence Ticks Up in June

Falling oil prices were a factor in the slight month-over-month improvement.

Rio Grande Millgrain Wedding band and Round Diamond Engagement Ring
CollectionsJul 01, 2026
Rio Grande Launches First Finished Bridal Collection

The new offering comprises more than 120 bridal and engagement ring styles with natural and lab-grown diamonds.

Rockefeller Center Rink Rolex Clock
WatchesJul 01, 2026
Rolex Unveils Clock at Rockefeller Center

The clock is part of the celebration for the soon-to-open Rolex headquarters on New York City’s Fifth Avenue.

Kristen Cannon
IndependentsJul 01, 2026
Kristen Cannon of Valobra Master Jewelers Dies at 49

The public relations professional is remembered for her benevolent generosity and unwavering commitment to those around her.

G Shock Pokemon watch in Pokeball
WatchesJun 30, 2026
Pokémon Fans Will Want to Catch This New G-Shock Watch

The new watch commemorates Pokémon’s 30th anniversary.

Jade Ruzzo Lady Collection Compact Mirror Necklace
CollectionsJun 30, 2026
Jade Ruzzo’s New Collection Embodies the Art of Being a Lady

The “Lady” collection is a new take on old beauty standards with gemstone-adorned hair pins and combs, a compact mirror necklace, and more.

Blue Nile Montana sapphire jewelry
SourcingJun 30, 2026
Blue Nile Introduces Montana Sapphire Collection

The new line is included in the e-tailer’s curation of jewelry celebrating America’s 250th anniversary.

American Gem Society
GradingJun 30, 2026
AGS Opens 2026 Recertification Exam

All active members who earned their credential or designation before Dec. 1, 2025, are required to recertify.

Briony Raymond Carousel Collection Campaign Imagery
CollectionsJun 29, 2026
Briony Raymond’s New Collection Is a ‘Carousel’ of Hard Stones

The new jewelry collection uses a colorful palette of onyx, malachite, tiger’s eye, mother-of-pearl, lapis, turquoise, and coral.

Lee Michaels Fine Jewelry Ridgeland Mississippi exterior
IndependentsJun 29, 2026
Look Inside Lee Michaels’ Revamped Mississippi Flagship

Lee Michaels Fine Jewelry is celebrating 30 years in the Ridgeland, Mississippi community.

Sean Milliner
GradingJun 29, 2026
National Rarities Announces New Gemology Manager

Sean Milliner has joined the company.

GIA London Canary Wharf campus
GradingJun 29, 2026
GIA to Open New London Campus

Classes will begin in August at GIA’s new Canary Wharf location.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy