Majors

Here’s How the Majors Will Be Hiring This Holiday Season

MajorsOct 18, 2018

Here’s How the Majors Will Be Hiring This Holiday Season

Plus, the NRF and Deloitte make retail sales predictions for November and December.

2018-Macys-FL.jpg
Macy’s said it will hire 80,000 seasonal workers for the 2018 holiday season, about the same as last year. Pictured here is the Macy’s store in West Palm Beach, Florida.

New York—Prognosticators have made their predictions for 2018 holiday sales and, if they are right, then retailers are in for a solid season.

The National Retail Federation said it expects retail sales in November and December—excluding automobiles, gas and restaurants—to increase between 4.3 and 4.8 percent over last year with spending totaling $717.45 billion to $720.89 billion.

This exceeds the average annual increase of 3.9 percent over the past five years and is in line with the NRF’s prediction that annual retail sales for 2018 will increase at least 4.5 percent compared with 2017.

“With this year’s forecast, we continue to see strong momentum from consumers as they do the heavy lifting in supporting our economy,” NRF Chief Economist Jack Kleinhenz said. “The combination of increased job creation, improved wages, tamed inflation and an increase in net worth all provide the capacity and the confidence to spend.”

Deloitte’s sales forecast is even more bullish, with the firm predicting holiday sales will increase 5 to 5.6 percent over last year. The firm also expects a 17 to 22 percent increase in e-commerce sales in 2018, compared with 16.6 percent in 2017.

Deloitte’s U.S. economic forecaster, Daniel Bachman, said the anticipated holiday sales growth is likely because of solid disposable personal income growth as well as a strong labor market, elevated consumer confidence and a stable personal savings rate.

In addition to these predictions, a good indicator of the strength or weakness of the coming season is an examination of major retailers and their holiday hiring plans; hiring more extra help is generally an indication that the retailers think more consumers will be shopping.

And if that’s the case, 2018 could be a big one.

According to outplacement firm Challenger, Gray & Christmas, holiday hiring announcements this year have surpassed the previous record total of about 696,000 seasonal jobs set in 2014. So far, companies hiring for the holidays have announced plans to add 704,000 jobs for the upcoming season.

The surge in hiring comes as consumer confidence hits an 18-year high, according to the firm.

Interestingly, Challenger also noted that seasonal jobs no longer are just in retail; with the rise of online shopping, transport and warehousing companies also are looking for holiday employees.

Here’s are the seasonal hiring plans of a few of the nation’s largest retailers.

Target will hire about 120,000 seasonal employees to serve guests across

its 1,839 stores in the United States, which is a 20 percent increase over last year. On top of that, it will hire 7,500 more employees for its distribution and fulfillment centers.

This is the largest holiday hiring plan by a traditional retailer since Challenger began tracking these announcements in 2012, it said, and is equal only to Amazon’s announcement to hire 120,000 workers last year.

Amazon, however, has scaled back its holiday hiring this year. The Seattle-based retailer said it plans to bring on only about 100,000 extra employees for the season.

Macy’s will hire approximately 80,000 seasonal workers for positions at its Macy’s and Bloomingdale’s call centers, distribution centers and online fulfillment centers across the country, about the same as last year.

The company said about 23,500 of those will be based in direct-to-consumer fulfillment facilities to support sales generated through an omnichannel strategy, which is 5,500 more positions in that area than last year, indicating the importance of omnichannel this holiday season.

J.C. Penney is hiring more than 39,000 seasonal associates nationwide across its stores, supply chain and customer care centers this year, which is just slightly less than the 40,000 it hired last year.

Kohl’s intends to bring on 90,000 seasonal employees across its more than 1,100 stores, nine distribution centers, five e-commerce fulfillment centers and credit centers nationwide.

Last year, the retailer did not release specific holiday hiring numbers, saying only that it expected hiring to be at similar levels as in recent years. In 2016, the company hired about 69,000 and the year before that it was 67,000.

Walmart, meanwhile, told National Jeweler that for the past two years, it has given holiday hours to current employees, noting that the strategy has “worked very well” and generated positive feedback from customers and associates.

The retailer said it will employ the same strategy for the upcoming holiday season; though there might be some hiring on a store-by-store basis, the majority of stores will give extra hours to current employees.
Brecken Branstratoris the senior editor, gemstones at National Jeweler, covering sourcing, pricing and other developments in the colored stone sector.

The Latest

Rendering of renovated Orloff Jewelers store
IndependentsSep 04, 2026
Orloff Jewelers Will Soon Unveil a Bigger, Better Location

The California jeweler is renovating its store in Fresno, with plans to show off the new space in December.

Chelsea Gabrielle Momentum Infinite Ring
CollectionsSep 04, 2026
Chelsea Gabrielle Transforms Pilates Reformer Springs Into Ring

A lifelong practitioner of Pilates, Gabrielle looked to the springs’ tension and suspension when creating this ring, our Piece of the Week.

JCK Industry Fund logo
Events & AwardsSep 04, 2026
JCK Industry Fund Accepting 2027 Applications

The deadline to apply is Nov. 13.

Cover.jpg
Brought to you by
Your Piece Could Be the One Editors Talk About

Submit your pieces for a chance to win in this year's competition.

Remi Guillemin
AuctionsSep 04, 2026
Christie's Names New Global Head of Watches

The auction house has promoted Remi Guillemin, formerly its head of watches for the Americas and EMEA, to the role.

Weekly QuizSep 03, 2026
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Simon G CEO Zaven Ghanimian
EditorsSep 03, 2026
Q&A: Simon G.’s CEO on Why He Won’t Use AI for Jewelry Design

Zaven Ghanimian discussed the value of human craftsmanship and where the implementation of artificial intelligence does work.

Jewelers of America logo
Events & AwardsSep 03, 2026
Here Are the First Recipients of Nina Pugliese Memorial Scholarship

Jewelers of America also revealed the recipients of the Seymour & Evelyn Holtzman Bench Scholarship and its own scholarship programs.

1872-x-1052-July-ad (1).png
Brought to you by
Why More Jewelry Retailers Are Hosting Turnkey Estate Buying Events

Retailers are seeking new ways to attract customers, increase traffic, and create revenue – Estate buying events are a popular solution.

Robert Pattinson Jaeger-LeCoultre
WatchesSep 03, 2026
Robert Pattinson Joins Jaeger-LeCoultre as Brand Ambassador

The British actor, known for his roles in “Twilight” and “The Odyssey,” will star in a campaign for the Master Control Chronometre.

Sydney Evan Little Love Open Coin Fixed Necklace
CollectionsSep 03, 2026
Sydney Evan Celebrates 25 Years With 4 New Collections

The “Confetti Disco,” “Champagne Cheers,” “Tuxedo,” and “Classic Punk” jewelry collections each capture a distinct spirit of celebration.

Stock image of a gavel
CrimeSep 02, 2026
CA Jeweler Gets 5 Years in ‘Phantom Rolex’ Ponzi Scheme

Nelson Holdo of Newport Beach pleaded guilty to multiple counts of felony grand theft and writing bad checks and was sentenced Monday.

Sandy Lerner’s 18-karat gold and diamond cat brooch
AuctionsSep 02, 2026
If You Love Cats, This Jewelry Auction Is for You

Cat ladies of the jewelry world, unite. Sandy Lerner’s “significant” collection of cat jewelry and other objects is going up for auction.

Glitter in the Grove Logo
Events & AwardsSep 02, 2026
Emerald’s New Owner Introduces ‘Glitter in the Grove’

The branding references the back-to-back jewelry shows that new parent company Forge will host in Miami's Coconut Grove this November.

Stainless steel Patek Philippe Calatrava watch
AuctionsSep 01, 2026
UK Woman Uncovers Rare Patek Philippe Watch in Mom’s Jewelry Box

The stainless steel Patek Philippe “Calatrava” watch from the 1930s sold for nearly $80,000 at a recent Hansons Cornwall auction.

Smart Age Solutions founder and CEO Emmanuel Raheb
ColumnistsSep 01, 2026
Your Jewelry Marketing Has a Bridal Problem

Engagement rings are important but don’t ignore the customers who are buying jewelry “just because,” Emmanuel Raheb writes.

Anne Marie Shulman
MajorsSep 01, 2026
Anne Marie Shulman Joins GPA Global

The veteran luxury packaging executive was appointed to help the company grow its North American business.

Photo of one of the suspects in theft of Queen Nazli’s necklace from MAK museum
CrimeAug 31, 2026
$4M Van Cleef & Arpels Diamond Necklace Snatched From Vienna Museum

Once the property of an Egyptian queen, the necklace was part of a larger exhibition of VCA jewelry at the Museum of Applied Arts (MAK).

Ethiopian paraiba tourmaline
GradingAug 31, 2026
GIA, Gübelin Gem Lab Confirm New Paraíba Tourmaline Deposit in Ethiopia

The labs’ separate investigations each determined that the East African country is producing copper-bearing tourmaline.

Levinger & Bissenger silver floral pendant
Events & AwardsAug 31, 2026
Wisconsin Museum to Host Jewelry Exhibition

“Chicago Collects: Jewelry in Perspective” at the Oshkosh Public Museum will feature works by Fabergé, Lalique, and Louis Comfort Tiffany.

Catbird First Men’s Collection Worn Well
CollectionsAug 31, 2026
Catbird Launches First Men’s Jewelry Collection

The “Worn Well” collection is Catbird's take on classic men's jewelry.

Buddha Mama Butterfly Necklace
CollectionsAug 28, 2026
Dolly Parton Would Have Loved This Butterfly Necklace

This Buddha Mama butterfly is our Piece of the Week honoring the legend, who embraced the beautiful insect as her symbol.

Gareth Penny
SourcingAug 28, 2026
Gareth Penny to Give Opening Speech at CIBJO Centenary Congress

The former De Beers CEO, and perhaps its next owner, will be a featured speaker at the event, slated for Sept. 4-7 in Italy.

Day’s Jewelers store in Salem New Hampshire
IndependentsAug 28, 2026
Day’s Jewelers Honored With 3 Workplace Awards

The employee-owned jeweler was named a “Best Place to Work” in Maine, New Hampshire, and for women.

Alex Consani in Pandora Talisman campaign
CollectionsAug 27, 2026
Pandora Expands ‘Talisman’ Collection as Lawsuit Continues

The second iteration of the jewelry collection was inspired by the zodiac and the four elements: earth, water, air and fire.

Stock image of loose polished diamonds
SourcingAug 27, 2026
OFAC Renews License Allowing Import of ‘Grandfathered’ Russian Diamonds

General License 104B supersedes General License 104A, which was set to expire on Sept. 1.

Counterfeit Cartier Love bracelet
CrimeAug 27, 2026
Customs Seizes Nearly 900 Pieces of Counterfeit Jewelry

The package, intercepted in Indianapolis, contained fake Cartier, Tiffany & Co., and Van Cleef and Arpels jewelry.

Jessica McCormack South Coast Plaza California Store Exterior
IndependentsAug 27, 2026
Jessica McCormack to Open First West Coast Store

The new location in Costa Mesa, California, marks the brand’s second store in the United States and fourth standalone location worldwide.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy