Majors

Here’s How the Majors Will Be Hiring This Holiday Season

MajorsOct 18, 2018

Here’s How the Majors Will Be Hiring This Holiday Season

Plus, the NRF and Deloitte make retail sales predictions for November and December.

2018-Macys-FL.jpg
Macy’s said it will hire 80,000 seasonal workers for the 2018 holiday season, about the same as last year. Pictured here is the Macy’s store in West Palm Beach, Florida.

New York—Prognosticators have made their predictions for 2018 holiday sales and, if they are right, then retailers are in for a solid season.

The National Retail Federation said it expects retail sales in November and December—excluding automobiles, gas and restaurants—to increase between 4.3 and 4.8 percent over last year with spending totaling $717.45 billion to $720.89 billion.

This exceeds the average annual increase of 3.9 percent over the past five years and is in line with the NRF’s prediction that annual retail sales for 2018 will increase at least 4.5 percent compared with 2017.

“With this year’s forecast, we continue to see strong momentum from consumers as they do the heavy lifting in supporting our economy,” NRF Chief Economist Jack Kleinhenz said. “The combination of increased job creation, improved wages, tamed inflation and an increase in net worth all provide the capacity and the confidence to spend.”

Deloitte’s sales forecast is even more bullish, with the firm predicting holiday sales will increase 5 to 5.6 percent over last year. The firm also expects a 17 to 22 percent increase in e-commerce sales in 2018, compared with 16.6 percent in 2017.

Deloitte’s U.S. economic forecaster, Daniel Bachman, said the anticipated holiday sales growth is likely because of solid disposable personal income growth as well as a strong labor market, elevated consumer confidence and a stable personal savings rate.

In addition to these predictions, a good indicator of the strength or weakness of the coming season is an examination of major retailers and their holiday hiring plans; hiring more extra help is generally an indication that the retailers think more consumers will be shopping.

And if that’s the case, 2018 could be a big one.

According to outplacement firm Challenger, Gray & Christmas, holiday hiring announcements this year have surpassed the previous record total of about 696,000 seasonal jobs set in 2014. So far, companies hiring for the holidays have announced plans to add 704,000 jobs for the upcoming season.

The surge in hiring comes as consumer confidence hits an 18-year high, according to the firm.

Interestingly, Challenger also noted that seasonal jobs no longer are just in retail; with the rise of online shopping, transport and warehousing companies also are looking for holiday employees.

Here’s are the seasonal hiring plans of a few of the nation’s largest retailers.

Target will hire about 120,000 seasonal employees to serve guests across

its 1,839 stores in the United States, which is a 20 percent increase over last year. On top of that, it will hire 7,500 more employees for its distribution and fulfillment centers.

This is the largest holiday hiring plan by a traditional retailer since Challenger began tracking these announcements in 2012, it said, and is equal only to Amazon’s announcement to hire 120,000 workers last year.

Amazon, however, has scaled back its holiday hiring this year. The Seattle-based retailer said it plans to bring on only about 100,000 extra employees for the season.

Macy’s will hire approximately 80,000 seasonal workers for positions at its Macy’s and Bloomingdale’s call centers, distribution centers and online fulfillment centers across the country, about the same as last year.

The company said about 23,500 of those will be based in direct-to-consumer fulfillment facilities to support sales generated through an omnichannel strategy, which is 5,500 more positions in that area than last year, indicating the importance of omnichannel this holiday season.

J.C. Penney is hiring more than 39,000 seasonal associates nationwide across its stores, supply chain and customer care centers this year, which is just slightly less than the 40,000 it hired last year.

Kohl’s intends to bring on 90,000 seasonal employees across its more than 1,100 stores, nine distribution centers, five e-commerce fulfillment centers and credit centers nationwide.

Last year, the retailer did not release specific holiday hiring numbers, saying only that it expected hiring to be at similar levels as in recent years. In 2016, the company hired about 69,000 and the year before that it was 67,000.

Walmart, meanwhile, told National Jeweler that for the past two years, it has given holiday hours to current employees, noting that the strategy has “worked very well” and generated positive feedback from customers and associates.

The retailer said it will employ the same strategy for the upcoming holiday season; though there might be some hiring on a store-by-store basis, the majority of stores will give extra hours to current employees.
Brecken Branstratoris the senior editor, gemstones at National Jeweler, covering sourcing, pricing and other developments in the colored stone sector.

The Latest

Lionheart Cactus Pendant
TrendsJun 16, 2026
Post-Vegas Jewelry Trend Report: Big Beads, Western Flair, White Metals

Associate Editor Natalie Francisco lists the trends she spotted during Jewelry Market Week that will dominate the second half of 2026.

Oscar Heyman ruby ring
SourcingJun 16, 2026
GemGuide Updates Ruby Prices

Its app now reflects increased prices for Mozambique ruby, as well as changes to its Burma ruby charts.

Boulle family in hard hats
IndependentsJun 15, 2026
DeBoulle Diamond & Jewelry to Renovate Dallas Flagship

The revamped, elevated space will feature a two-story Patek Philippe atelier and a rooftop patio for parties.

DCA-NJ-article-1872x1052-060826.jpg
Brought to you by
Building the Future of Jewelry Retail: DCA Expands Education, Leadership Development, and Workforce Solutions

DCA is preparing the next generation of professionals by supporting workforce development, leadership growth, and career advancement.

G Shock Coca Cola
WatchesJun 15, 2026
G-Shock, Coca-Cola Partner on Bottle-Inspired Watch

The special-edition piece marks the 140th anniversary of the iconic beverage brand.

Weekly QuizJun 11, 2026
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Buddha Mama earrings
TrendsJun 15, 2026
Amanda’s Style File: Tiny Charms Are Trending

Here are 13 small charms to inspire your layered looks this summer.

16th century flower cluster hogback diamond ring
AuctionsJun 12, 2026
16th-Century ‘Hogback’ Diamond Ring Going Up for Auction in London

Found by a metal detectorist, the ring likely belonged to a wealthy, possibly royal, owner, said Noonans.

PG-05-SHOT-2-LUCIDA.033 1.png
Brought to you by
All Eyes on Gold Prices. Alternatives to Look For. And What to BEWARE of in Vegas

As gold prices rise, today’s retailers are looking for alternatives at prices that will appeal to wider audiences.

Chouette Designs Margaux Ring
CollectionsJun 12, 2026
Chouette Designs To Launch Collection Celebrating All Types of Love

Our Pride Month Piece of the Week, the “Margaux” ring, is part of the wife-and-wife team’s new “Lovestoned” collection.

CBG logo
Events & AwardsJun 12, 2026
CBG Announces Plans for Phoenix Show

The group has named the keynote speaker and announced a new pavilion for its next event, which is slated for September.

A selection of animal jewelry
EditorsJun 11, 2026
This Was the Best Animal Jewelry in Las Vegas

From lions and hippos to snails and fish, Senior Editor Lenore Fedow wrangles her picks for cutest jewelry critters in Las Vegas.

Grandview Klein diamonds
SourcingJun 11, 2026
Grandview Klein, London Jewelers Partner To Cut 63-Carat Rough

The big stone will be fashioned into a 20.26-carat diamond in celebration of the retailer’s 100th anniversary this year.

Marie-Laure Cérède
MajorsJun 11, 2026
Former Cartier Creative Director To Head Chanel’s Jewelry Creation Studio

Marie-Laure Cérède will join Chanel as the new director of its jewelry creation studio, starting in October.

Smiling Rocks booth at JCK Las Vegas 2026
Lab-GrownJun 11, 2026
Smiling Rocks’ ‘Wish Jar’ Generates 100+ Wishes in Las Vegas

At the JCK show, the lab-grown diamond brand teamed up with Jewelers for Children to support Make-A-Wish India.

Ilana McCabe
SourcingJun 11, 2026
Signet Jewelers Exec Joins Diamonds Do Good Board

Ilana McCabe is Signet’s vice president of public relations and brand communications.

Azure blue diamond and 5.04-carat fancy vivid blue diamond
AuctionsJun 10, 2026
31.62-Carat ‘Azure Blue’ Diamond Sells For $8M+ at Christie’s

It was a banner day for blue gemstones, with another blue diamond topping $8 million and a 41-carat sapphire going for $2.3 million.

Saks Fifth Avenue New York City storefront
MajorsJun 10, 2026
Saks Global Receives Bankruptcy Court Approval for Reorganization

The approval means the retailer is on track to exit bankruptcy proceedings this summer.

Jalen Javon Davis and Leslie La Vun Jones II
CrimeJun 10, 2026
2 Suspects Arrested in Texas Jewelry Store Robbery

The men are believed to be part of the group of several masked suspects that robbed Marc Robinson Jewelers in April.

Sylvie Levine wearing engagement ring
CollectionsJun 10, 2026
Sylvie Debuts ‘Elevated’ Bridal Collection Inspired By Designer’s Ring

The bridal-focused brand is also launching its Custom Atelier this summer, a digital custom design tool for its authorized retailers.

De Beers Group CEO Al Cook
EditorsJun 09, 2026
Q&A: Al Cook on the Lab-Grown ‘Bubble,’ Dwindling Diamond Supply

The De Beers Group CEO also discussed tariffs, Desert Diamonds, and the pending sale of De Beers in an interview with Michelle Graff.

Russ Whitehouse
MajorsJun 09, 2026
Wilkerson's Russ Whitehouse Retires

The industry veteran is bringing his 56-year run in the fine jewelry sector to an end.

Pride in the Industry LGBTQ+ Voices in Jewelry panel
Events & AwardsJun 09, 2026
Pride Month Panel to Highlight LGBTQ+ Jewelry Voices

The panel discussion will feature LGBTQ+ leaders across the jewelry, luxury, and creative industries.

Marie Lichtenberg Smash Collection Campaign Imagery
CollectionsJun 09, 2026
Marie Lichtenberg’s New Capsule Collection Is a Smash, Literally

Inspired by a locket that got run over, the “Smash” capsule collection reimagines the shape of Lichtenberg’s signature style.

Katherine Whitacre
MajorsJun 09, 2026
Frederick Goldman Names Director of Sales for Southeast

The company has promoted Katherine Whitacre to the role.

Collage of new Stuller items
MajorsJun 08, 2026
Stuller Expands Selection of Lab-Grown Diamonds, Demi-Fine Jewelry

The jewelry manufacturer has added Taylor Swift-esque diamond shapes, and more silver, gold vermeil, and gold-plated jewelry.

De Beers Group’s Sally Morrison
SourcingJun 08, 2026
Sally Morrison to Depart De Beers This Summer

Morrison has been marketing diamonds on and off since the early 2000s and said she is leaving to “pursue new projects.”

Lauren K Gemma pendant
TrendsJun 08, 2026
Amanda’s Style File: June’s Birthstone Trio

Those born in June can celebrate with pearl, alexandrite, and moonstone jewelry.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy